27 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 2 AUGUST 1971 Issue II Remimeo OIC WW CLOs HAS Hat OIC Hat ADDITIONAL QUAL STAT The statistic for the Word Clearer in Qual is: NUMBER OF WORD CLEARING COMPLETIONS FOR THE WEEK. A word Clearing Completion is defined as: A Method No. I End Phenomena FIN on all subjects on the list including added subjects, done in sessions with in Ruds and carrying an F/N VGIs at Examiner with Success Story. A/Qual Sec FAO for L. RON HUBBARD Founder LRH: JvS: sb.rd Copyright (c) 1971 by L. Ron Hubbard ALL RIGHTS RESERVED [The Div V Mini Qual Org Board on opposite page has been twice revised. The original 14 August 1971 issue listed under CRAMMING SECTION in Dept 14 the following: Staff Members, C/Ses, Auditors, Course Supervisors, Staff Training Officer, Staff Processing Officer, Qual Interne Supervisor and Chaplain, The first revision of 5 September 1971 shifted the Chaplain and Staff Training Officer to Dept 13 and added a Staff C/S; deleted Auditors, Course Supervisors and Staff Processing Officer; added Staff Librarian and Staff Information Officer; and created an Interne Section, with a Qual Interne Supervisor in Dept 14. The next revision (shown opposite) added the stars showing which posts must be manned; indicated that Staff C/S is held from above by the Qual Sec; specified the minimum Word Clearing Auditors as two; and combined the posts of Interne Supervisor and Cramming Officer, deleting their appropriate section names, Dept 15 remained the same throughout.] 28 > DIV V MINI QUAL ORG BOARD CORRECTION DIVISION 0 00 QUAL SEC M (c) QUAL SEC for Org Admin ENHANCEMENT VALIDITY 0 DEPARTMENT 13 DEPARTMENT 14 DEPARTMENT 15 IV 0 DEPT OF PERSONNEL ENHANCEMENT DEPT OF CORRECTION DEPT OF VALIDITY > PERSONNEL ENHANCEMENT DIRECTOR CORRECTION DIRECTOR VALIDITY DIRECTOR < Staff C/S (Held by Goal Sec) ORG LIBRARY Staff Training Officer CIO 0 Staff Librarian QUAL INTERVIEW AND INVOICE r, 0 0 > Staff Information Center PERSONNEL PROGRAMMING SECTION > 0 Policy Personnel Programmer Tech (.1 (40 EXAMINER CLEARING SECTION Tapes 0 Packs 2 Word Clearing Auditors > Purpose Clearing Auditors Qual Clearing Page Intern Supervisor/ CERTS AND AWARDS Cramming Officer Chaplain Medical Officer Posts which must be manned. NOT HCO POLICY LETTER CORRECT COLOUR FLASH BLUE ON GREY FLAG DIVISIONAL DIRECTIVE Issued from Flag to all Qual Divisions FDD 18 QUAL INT 2 October 1971 To: Qual Sees All Qua] Staff From: Qual Aide Subject: DIVISIONAL SUMMARY FOR DIVISION V CORRECTION DIVISION (Cancels FDD I DIV 5 FEBC ORGS 28 March, 1971) There is a new Mini Qual Correction Division Org Board, issued in HCO PL 14 August 71, revised 5 Sept 71. It is called a Mini Qual because it is essentially simplified in construction and can be manned and operated by a comparatively small dedicated group of staff, as an initial establishing action. The primary function and purpose of the Qual Correction Division is the FINDING OF LOST TECHNOLOGY. Qual is also the custodian of Knowledge-the books, materials and tapes, plus the meaning contained in these materials. The most essential commodity of an org is KNOWLEDGE. Knowledge gets lost through misunderstood words. Qual finds and restores lost technology to full use through its word clearing, cramming and personnel programming actions, plus the full utilization of the Qual Org Library. This is keeping Scientology working. The Qual See must see that knowledge is not lost and is salvaged where it was lost (alter-ised or misused) and thus ensure that the quality and delivery of org products keeps rising and boom the org. The Qual See must have a Deputy Qual See who takes care of all admin functions in the division and for the org regarding Qual-i.e. FP, Ad Council. This leaves the Qual See free, free and able to put his full attention on running the division and ensuring that its products are being well produced. DEPT 13: DEPARTMENT OF PERSONNEL ENHANCEMENT AWARENESS LEVEL: ENHANCEMENT The Dept of Personnel Enhancement is run by the Director of Personnel Enhancement. Dept 13 is basically for the org itself. HCO establishes the org but it is primarily Dept 13 which makes it functional- which makes it run. The Valuable Final Product of Dept 13 and the Org is: EFFECTIVE AND WELL TRAINED ORG STAFF MEMBERS. A Staff Case Supervisor is posted in Dept 13. He may or may not have Auditors in Dept 13. This depends on what is the most workable system in the org. It is, however, the responsibility of the Qual See, Dir Personnel Enhancement and the Staff Case Supervisor to see that staff do get audited and that they are properly C/Sed and programmed. It is forbidden for staff to have "bit and piece" auditing. Staff auditing must also be scheduled in intensives. Put a pc label on them and crash them through to a completion every time. The Staff Training Officer has the responsibility for seeing that staff personnel programme training actions are done. It is found by test that staff study runs best in the Academy, even part time. Standard tech courses have their own Supervisor and STO should see that an Admin Supervisor is appointed to run staff admin training periods. Staff study can be staggered to say, three study periods per day, if needed. The important thing is that staff do get and complete study cycles. 30 The Personnel Programmer, through his programming actions, can markedly raise the production and morale of the entire staff and org. The expansion of the org is dependent upon intelligent, well executed personnel programming. He interviews each staff member personally and programmes him to a point of real win on his current post. He never programmes a person off his post. The Personnel Programmer should have a working knowledge of tech and programming of pcs-anything in auditing has a comparable action in the field of programming. He compiles a programme which will really put each staff member there on his post. He works towards creating a whole org of post specialists and uses word clearing liberally. He may have to repair past losses on earlier posts and does what is necessary to ensure that staff members do win on their posts, thus increasing the product quality and delivery of the org. The Personnel Programmer does word clearing method 2 and also utilizes the Qual Word Clearing Word Clearers in all his programmes. Dianetics and Scientology books are included in all programmes-these being essential Knowledge necessary to causative living and working, and which contain the basic data and truths of this universe. The Personnel Programmer should set a personal goal to have all staff read all Dianetics and Scientology books by L. Ron Hubbard. After each staff member is programmed, they are sent to the Registrar to sign up for the first course. It is essential to get this done because it is found that 60% of programmed staff can get lost if not so handled. They are signed up for each action on a no charge invoice. When the Personnel Programmer does his job well, the staff and org will be expanding and product quality rising sharply. The org repute in the area will rise. Word of mouth will increase. The org's publics will be happier and taking more services. The integrity of the org will be raised. Staff morale and production will be shooting up and up. The Personnel Programmer liaises with the org Personnel Control Officer to ensure that all new staff joining the org are sent to him for programming immediately on joining staff. The Qual Clearing Section, under the Qual Clearing Officer is primarily for staff use. This section, with its Word Clearers and Post Purpose Clearers, has the vital new technology of word clearing, which enables Study Data to be fully applied. Word Clearing is the main tool in the org to keep Scientology working and prevent technology or policy from getting lost or misused or altered. The public is going to want Word Clearing and the Qual See is warned that when the public traffic gets to the stage that staff Word Clearing is severely reduced or stalled, that public word clearing should be moved to the Hubbard Guidance Centre in Dept 12. However, Qual remains the czar of word clearing and retains all case supervision and training of Word Clearing. Note: There is no credit allowed on public Word Clearing. The Qual See must ensure that word clearing always remains in Qual. All staff must be word cleared on all misunderstoods in past subjects (Method 1), then word cleared on their prime post duties and technology (Method 2) and finally Post Purpose Cleared. Word Clearing plays a vital role in the safeguarding of technology and Knowledge and this function must NEVER be allowed to pass out of Qual's hands. The post of Chaplain is needed in an org because there must be someone who can handle neglected public or staff. There must be someone they can turn to. The Chaplain handles persons who are in trouble or who have been neglected and fallen off the right lines. He must handle and get them back on the right lines. 31 The Medical Officer is responsible for the health, proper diagnosis, treatment and fast recovery of any sick staff member, student or preclear, ensuring that Dianetic auditing and Assists are fully utilized to speed recovery. He learns and applies basic first aid and provides the necessary liaison between the Case Supervisor and the Medical Doctor. All in all, Dept 13 is a versatile Department, with very powerful tools to use to bring the org and its staff to a higher and higher operating level and become more and more EFFECTIVE AND WELL TRAINED ORG STAFF MEMBERS. The Qual Sec and Dir Pers Enhancement statistic of Gross Income divided by number on staff is a very accurate index of the progress and effectiveness of all Dept 13 personnel. DEPT 14: DEPARTMENT OF CORRECTION AWARENESS LEVEL: CORRECTION Qual is essentially an exporter of Knowledge and Qual has an exciting new addition to its ranks-the Org Library in Dept 14. Under the Staff Librarian, the Org Library ideally contains 2 copies of everything that has ever been issued-books, tapes, policies, technology, packs, manuals on all org machines, various dictionaries of all sizes, in English and other languages, plus speciality books on various subjects which may need to be used in Word Clearing. One set is a Master Copy and has a large red stripe and a red Master Copy, Do Not Remove stamp on it. Master copies are never removed from the library area. The other copies are numbered and may be signed out to staff, as in any library. The Librarian may refuse to sign out books to any staff member who does not promptly return materials or who loses them. There should also be a quiet area in Qual where staff can come and read. We're in the business of Knowledge and Qual is where it's concentrated in the org. The Library is a Technical Information Centre. There is also a Staff Information Officer, who is an expert on where to find what in the Library. Staff may come to the Staff Information Officer for assistance. The Staff Librarian does standard Librarian logging duties and sees that the Org Library is kept in good condition, safeguarded and used. The Org Library must be situated very close to Cramming and the Word Clearers. The Interne Section has an Interneship Supervisor and org Internes get their Okays to Audit in this Section regardless of earlier training, prior to auditing in the Hubbard Guidance Centre. The final OK to Audit is given after an apprenticeship in the HGC by the Case Supervisor, when the Auditor has proven his competence and standard application in a particular level. The Interneship system is the only known way to make course graduates into flubless Auditors. Volume auditing is the keynote of an Interneship. The Interne Supervisor can arrange to have all Field Auditors and Franchise Auditors invited in to get their Okays to Audit in the org. It is a commendable for a field auditor to get an OK to Audit in his nearest org. This will also open the door to getting tech in more in the field, bringing Auditors in for Cramming, etc. The responsibility for the safeguarding of Knowledge and ensuring its full correct use extends beyond the borders of the org and extends throughout the entire org field. Cramming is an essential part of the Interne programme and plays a major role in its ultimate success. It takes many hundreds of hours of actual auditing application, assisted by expert case supervision and instant cramming for the slightest flub or non-standard application to make a real flubless professional Auditor at any level. He also pulls in and crams Course Supervisors and Case Supervisors. The Cramming Officer uses the Library to augment the complete HCO Bulletin packs already in use in Cramming to ensure that Knowledge is known, duplicated and applied. 32 The Cramming Officer uses full study technology, word clearing, the learning drill, training drills and auditing procedure drills to locate "whys" and handle misunderstoods and any inability to apply standard technology. He knows that auditing is not flubless if the student or auditor: (a) Doesn't know the technology - this could be so simple as the person never read the HCO Bulletin. So the Cramming Officer ensures that all new Bulletins are word cleared, star rated, clay demoed by all Supervisors, Auditors and Case Supervisors prior to application. (b) Hasn't drilled on it - this is totally handled by the new drills for each auditing action and handles additionally the problem of "confusion in handling a sequence of motions". All new procedures must also be drilled. (c) Has misunderstoods on it - totally handled by word clearing method 2. Any questions, strange or funny considerations about tech and the Auditor is word cleared on the material. The Cramming Officer has, as his basic task, the finding of lost Knowledge and restoring it to full use. PRODUCT: CORRECT ORG PRODUCTS. VALUABLE FINAL PRODUCT OF THE DIVISION AND THE ORG: EXPORTED KNOWLEDGE. DEPT 15: DEPARTMENT OF VALIDITY AWARENESS LEVEL: VALIDITY The Director of Validity retains the standard Qual functions of Qualifications Interview and Invoice, Examinations, Certifications and Awards and ARC Break Auditor. The validity of the org's valuable final products and products is confirmed in Dept 15. The quality of delivery and the, true attainment of abilities to change conditions is the main vital concern of Dept 15 personnel. Qualifications Interview and Invoice Officer ensures that all persons are smoothly routed in and out of Qual and are correctly invoiced for org services. Qual I and I collects and invoices money for Word Clearing and Cramming. No credit is extended for public Word Clearing. The Student Examiner examines each student on the materials of the course just completed and must ensure that Knowledge and the ability to apply the data is attained. The Preclear Examiner silently examines each preclear and the folder, and verifies that all processes or steps of a rundown have been done, and that the person has attained the full end phenomena before sending to Certs and Awards for Declare? The Preclear Examiner's observations are valuable to the Case Supervisor and he usually becomes one of the most trusted and valued persons in an org. The integrity of Scientology and the hope for beings in this Universe is entrusted to the Examinations Section. The Certifications and Awards Officer provides the final step towards achievement and validation of a Certificate well earned. Certs and Awards logs all achievement carefully and issues Certs and Awards which Scientologists and Dianeticists alike will be proud to display. He must never issue a certificate or award to anyone who has not earned it and must refer all sour or bad indicators on completing persons to the Director of Validity and the Qual Sec for investigation and handling. A good product will always have very good indicators. 33 Certs and Awards also issues Membership Cards and pushes the Scientology Membership programme along heavily. No-one may chit or attack any Qual Staff member who is acting to safeguard technology and knowledge, and preserve the quality of the products and integrity of the organization. The final function in Qual is the ARC Break Auditor. This is an old Qual function and cannot be dropped or shifted. As per the original ARC Break Program, the ARC Break Auditor delivers a free ARC Break session (usually handling ARC Breaks and cleaning up overts) on persons who are ARC Broken with some real or imagined person, in, or formerly in, the org. These persons are then routed to the Registrar for sign-up for their next paid service. The ARC Break Auditor can also be utilized to get in ARC Broken students and preclears and liaises with the ARC Break Registrar in Div 2 to get this done. VALUABLE FINAL PRODUCT OF THE DEPT AND THE ORG: EARNED CER TS AND A WARDS There is one other new function which is recognized and that is: Qual has PR value. Qual staff are opinion leaders in the org. What they say has weight. The Qual See and Qual staff can use propaganda to push standard org actions. For example: "I don't see why the (c) of P doesn't hire more Auditors" or an OOD item, "A meeting was held in Dept 13 and it was agreed that the (c) of P and HAS should hire more Auditors and then we can see the staff gets more auditing," or "Staff should be hatted, or do more study, or get mote auditing," or "There ought to be a special staff Admin Supervisor in Dept I 11." The stats go up and the Qual See says, "Well, that's pretty good, but what about all the paid up undelivered service?" "Deliver, deliver, deliver." "Quality, quality, quality." It is up to Qual to keep these points mentioned. It may not be the right Why but staff remember it. Remember, what Qual personnel say counts-push LRH Knowledge, Policies and orders and the org will catch on. Qual pushes basic actions which should be done. Ron states, "This is the best Qual I've ever seen. This Qual will be so popular, no-one would think of reducing or scanting it. It's hung on the solid anchor of Dept 13-Word Clearing. It will build up org viability." Qual sees that the quality of delivery is great and gets up morale through increasing production, by using Word Clearing, programming and cramming, and thus increasing Knowledge, and keeping Scientology Working. This generates a new higher speed of particle flow-and the germ which starts it all is Qual-the Correction Division. [seal] Judy Ziff Qual Aide for L. RON HUBBARD Founder LRH:JZ:nt.rd 34 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 7 DECEMBER 1971 Remimeo Issue IV Qual See Qual Staff Hats CORRECTION DIVISION PURPOSES, IDEAL SCENES, PRODUCTS, STATISTICS (Cancels HCO P/L 22 Sept 70 "Ideal Scenes & Stats", HCO P/L 15 July 70 "Reorganization of the Correction Div" and HCO P/L 8 Aug 70 "Reorganization of the Correction Div" Amendment) PURPOSE OF THE CORRECTION DIVISION To find and restore lost tech and safeguard Knowledge; to ensure the technical honesty and results of Scientology and Dianetics, correct them when needful and attest to them when attained. Person Responsible., Qualifications Secretary D/Qual See for Admin IDEAL SCENE: Fully hatted and manned Qual Division, well organized and drilled in its functions, which provides full word clearing facilities and excellent service to staff, resulting in effective and well trained staff. Top Library service, real Interne training penetrating swift Cramming, resulting in well corrected org products and exported knowledge. Smooth routing of students, staff and pcs, thorough examination and valid certification and classification of all the org's publics. The whole atmosphere in Qual should exude effortless competence, and utilizing the full technology of Dianetics and Scientology, make it known and used correctly. This is keeping Scientology working. Valuable Final Products: A. Effective and well trained staff members. B. Exported Knowledge. C. Earned Certs and Awards. Statistics: A. GI divided by number on staff. B. Money paid for training. C. Total number of creditable success stories turned in, less the number of people not passing Key questions, and less 2 for any Ethics action taken on a student, preclear or staff member for the week. QUAL ESTABLISHMENT OFFICER Purpose: To help LRH to more firmly establish whatever and whoever already exists in the Correction Division. Ideal Scene: Establishes the Division by providing the terminals, lines, spaces and material for the whole Correction Division, so that it can and does correct Auditors, staff, supervisors, C/Ses and students and public effectively, deliver word clearing, programme staff and ensure the technical honesty of the org. Product: Well functioning Qual Div and staff who produce products of their post in quantity, quality and with viability. Statistic: Total number of rising Qual stats for the week. 35 SENIOR OR G CIS Purpose: To help LRH ensure that the results of Scientology are obtained. Ideal Scene: Posted directly under the Qual See, provides a senior C/S spur line from Tech Div, debugs any bogged cases. Sees any and all Red Tag folders daily, is a needed senior terminal to Org C/S in Dept 12. Sees that Tech Div C/Ses and Auditors are fully and adequately crammed for all auditing, C/Sing and programming flubs. Post held by the Qual See when there is no separate Senior C/S on post. Wears Flub Catch report line for lower orgs. Statistic: 1. Total number of Cramming cycles ordered and completed for the week. 2. Total number of cases debugged and now running well. DEPT 13 DEPARTMENT OF PERSONNEL ENHANCEMENT AWARENESS LEVEL: ENHANCEMENT Person Responsible: Director of Personnel Enhancement Purpose: To ensure that all staff make excellent case and training progress and become true team contributors with increased value to themselves and the Organization. Ideal Scene: Provides top case supervision, seeing that all staff are audited regularly in intensives. Ensures co-ordination and execution of staff training progresses optimumly, through expert personnel programming. Staff Training Officer maintaining and controlling training lines and cycles, full use of word clearing and study technology, thus increasing org efficiency and staff ability. Gives Chaplain and MO assistance to staff and public as needed, ensuring that all persons handled are properly returned to the right lines. It is individual handling all the way to a win in the Dept of Personnel Enhancement. Valuable Final Product: Effective and well trained staff members. Statistic: GI divided by No. on Staff. STAFF CASE SUPERVISOR Purpose: To push all staff cases to the highest possible level, achieving real gains with lots of flubless auditing. Ideal Scene: Expert, thorough case supervision, case programming and handling of each staff case to stable wins and routine progress up the Gradation Chart. Demanding high quality, flubless auditing from all staff staff Auditors and handling all tech departures with cramming and word clearing. Product: Wins of staff pcs and auditors. Statistic: Percentage of F/N at Examiner. STAFF TRAINING OFFICER Purpose: To help LRH train individual staff members and applicants from his own and other orgs in Ethics, Tech and Admin. 36 Ideal Scene: Keeping track of staff, guiding them through their courses, giving them checkouts, expediting their training, seeing that their personnel records in Dept I are factual as to training and assisting them in every way to get training and to be trained rapidly with the end product that orgs have no untrained staff. Product: Trained staff. Statistic: I . Total number of staff study points. 2. Total number of staff completions. PERSONNEL PROGRAMMER Purpose: To help LRH to expertly programme each staff member to a point of real success on his own post, to operate well as a member of the group and attain higher and higher levels of skill, knowledge and ability, through full use of the technology of Scientology and Dianetics. Ideal Scene: Interviews and obtains data from all staff, then programmes them on the meter, in a gradient of wins, to be fully on post, developing its skills and know-how, and channelling staff into higher achievements through full utilization of all study technology. Product: I . Completed staff programmes. 2. The wins of staff members. Statistic: Total number of completed programme steps or cycles. WORD CLEARING SECTION Person responsible: Word Clearing (c) of P Purpose: To help LRH clear away misunderstoods and barriers to learning and ensure that Knowledge is never lost. Ideal Scene: A well organized and line drilled word clearing Section with a minimum of two word clearers, their own word clearing C/S, and Page, handling misunderstoods on past related subjects, current studies or duties and clearing barriers to clear understanding of post purposes, thus ensuring flubless tech and admin quality, soaring org viability and full application of Dianetics and Scientology for the greatest good of the greatest number of dynamics-ultimate survival. Product: Successful staff and students. Statistics: Total number of hours of WD word clearing. Total number of WC completions. CHAPLAIN Purpose: To help LRH to provide succor for the needy and direct them to their next correct step. 37 Ideal Scene: The Chaplain cares for those who have been neglected or fallen off lines, visits the sick, handles civil disputes and wrongs between individual Scientologists and Dianeticists and generally sees that justice is done. The Chaplain also advises the Dir Personnel Enhancement or the Cramming Officer of needed correction cycles on staff. Product: Well handled public or staff personal upsets. Statistic: Number of people routed back on the right line. MEDICAL OFFICER Purpose: To provide good basic medical service, fast handling of any non-optimum physical condition, and bring about the good health of the org staff and its public. Ideal Scene: The MO is well versed in first aid, understands basic body functions and their remedy, liaises with the Medical Doctor for needed tests, correct diagnosis and treatment, never ceases to use Assists and request Dianetic auditing for the sick; keeps the Case Supervisors well informed on all persons on MO lines, never neglects a sick person, and sees that they get the right treatment and get well fast. Product: A healthy staff and public. Statistic: Total number of medical cycles handled. DEPT 14 DEPARTMENT OF CORRECTION AWARENESS LEVEL: CORRECTION Person Responsible: Director of Correction Purpose: To help LRH ensure that all Scientology and Dianetics Knowledge is freely available, fully used and promptly corrected when mis-applied, thus ensuring the technical honesty of the organization, Ideal Scene: An org library full of all Scientology and Dianetics materials and tapes, reference books and dictionaries of all kinds, well tabulated and cross-referenced, which is used by the org staff and students. A textbook Interneship in which Auditors become flubless professionals through volume auditing, daily study and practical training. A Cramming finding whys for student and auditor flubs and alertly ensuring that materials are known, cleared of misunderstoods and drilled to confident certainty. Product: Corrected org products. Valuable Final Product: Exported Knowledge. Statistics: I . No. of items studied or used in the org library. 2. Total number of WD hours of auditing by org Internes. 3. Total number of correction actions done in Cramming. STAFF LIBRARIAN Purpose: To help LRH provide a full library of all Scientology and Dianetics Knowledge for org staff reference and use. To safeguard this Knowledge and ensure it never gets lost or removed. 38 Ideal Scene: All Scientology and Dianetics Knowledge and reference materials and dictionaries fully available, indexed and easily found, for org staff use and reference, plus the supply of information on where data is to be found. Sees the materials are correctly stored and safeguarded, with Master Copies clearly marked in Red and never allowed to leave the Library area; also has a library reading area where Knowledge can be studied in the Library. Product: Exported Knowledge. Statistic: Number of items of Knowledge read or studied. INTERNE SUPER VISOR Purpose: To help LRH make real flubless professional Auditors through volume auditing, fast correction of flubs and daily precision training. Ideal Scene: Runs a tight on policy course which concentrates on a fast route to actual volume auditing, knowing that volume auditing with instant correction is the way to make flubless auditors. Puts all Internes and HGC Auditors through the OKay to Audit system and pushes them through to full OKay to Audit on each level. Continually pushes up the standard to higher and higher levels of standardness. Product: Flubless Auditors. Statistic: Total number of well done hours of auditing by all the org's Internes and HGC Auditors who do not have full HGC OKays to Audit on any level. CRAMMING OFFICER Purpose: To help LRH to isolate and correct real causes for staff and student mis-application of technology or policy and see that the correct data is known, cleared of misunderstoods and drilled to confident certainty, thus ensuring the technical honesty of the organization. Ideal Scene: Competently isolates real causes for flubs in policy and tech, ensuring all data in a specific area is studied and that basics are known and applied. Uses word clearing and full study tech and drills to perfect application of all students, auditors and staff. Checks out all auditors and tech staff on all new HCO Bulletins and technical Policy Letters within 24 hours of receipt and drills auditors on any new procedure before issuing an OKay to audit. Checks out auditors and C/Ses on needed cramming cycles. Protects and safeguards knowledges and uses every skill to ensure lost technology is restored and that the integrity and honesty of Scientology and Dianetics are maintained. In a larger org, would have a separate Cramming Officer for tech and admin. Product: Corrected org products. Statistic: Total number of correction actions done in Cramming. DEPT 15 DEPARTMENT OF VALIDITY AWARENESS LEVEL: VALIDITY Person Responsible: Director of Validity 39 Purpose: To help LRH ensure the technical honesty and results of the Organization. Ideal Scene: Fast smooth routing of all publics in and out of Qual, expert pc and student examinations, which pass correctly earned Gradation and Classification and detect and pass for correction all flubbed products. Immediate supply of all earned Certs and Awards, catches any dropped balls, permanently logs all achievements carefully. Fast handling of any ARC broken pcs and routing back onto org lines. Valuable Final Product: Earned Certs and Awards. Statistic: Total number of re-signups for the week. QUAL INTERVIEW AND INVOICE OFFICER Purpose: To help LRH correctly route all publics into, within and out of Qual smoothly and efficiently. Ideal Scene: Logs in and invoices out all paying publics, collects all monies due, reports all non-paying persons as non-handled fast to Dir Validity, logs all staff in and out, invoicing contracted staff at no charge and collecting from non-contracted staff. Product: Well and properly routed publics. Statistic: Total amount of money collected for the week, by reason of Memberships and payment for Qual services. EXAMINER Purpose: To help LRH ensure that the technical results of the Organization are excellent and consistent, that students and preclears are without flaw for their skill or state when passed and that any technical deficiency of org personnel is reported and handled so that the technical results of the organization continue to be excellent and consistent. It must be kept in mind that the product of the organization is not Scientologists, but conditions changed by Scientology. Therefore the ability of the auditor to change conditions in preclears and the ability of the preclear or clear to change conditions along the dynamics are the only concern of the Examiners. The integrity of Scientology and its hope for beings in this Universe are entrusted to the Examiners. PC EXAMINER IDEAL SCENE: Examines all the org's pcs expertly and accurately, catches all flubs, by inspecting all folders sent for Declare? before calling the pc ensuring that the process or rundown was run and full EP attained, and reports all technical deficiencies and ensures these are handled. Product: Earned Certificates and achievements. Statistic: I . Total number of pcs examined. 2. Total number of flubbed products picked up and routed for handling, if accompanied by a Cramming order to the person or persons responsible for the technical flub. 40 STUDENT EXAMINER IDEAL SCENE: Gives thorough written and practical exams which detect all flubbed products and routes these to Cramming, and passes all who know and can apply the data for full Certification or Classification. Product: Students who can and do apply the data learned. Statistic: I . Total number of students examined. 2. Total number of flubbed products picked up and routed to Cramming. CER TS AND AWARDS OFFICER Purpose: To help LRH issue and record valid attestations of skill, state and merit, honestly deserved, attained and earned, by Beings, activities or areas. Ideal Scene: Maintains excellent hard cover log books which list (a) all personal attainments, including the name of the Auditor for each Grade, and (b) category list of all course completions. Prepares handsome certificates the org's publics will be proud to display, in advance and supplies these when attained for Registrar presentation. Observes for any flubbed products and ensures these are corrected. Issues all the org's Certificates and awards, including Membership Cards. Issues preclears and students with data about their next step as a routine action. Valuable Final Product: Earned Certs and Awards. Statistic: I . Total number of certs and awards issued. 2. Total number of flubbed products picked up and reported. ARC BREAK AUDITOR Purpose: To help LRH competently handle any and all ARC broken persons and get these back on lines. Ideal Scene: Liaises with the ARC Break Reg in Div 2 and competently and quickly handles all ARC Broken persons, gets these back on org lines; writes letters, gets FESed folders of ARC broken persons from the Tech Div and gets each handled by locating and indicating the correct by-passed charge. Product: Well handled ARC broken persons, who are no longer ARC broken, and sign up for their next service. Statistic: Total number of ARC broken persons handled who sign up for their next service. Judy Ziff Qual Aide for L. RON HUBBARD LRH:JZ:ne.rd Founder Copyright (c) 1971 by L. Ron Hubbard ALL RIGHTS RESERVED 41 DIV V MINI QUAL ORG BOARD CORRECTION DIVISION 0 0 0 QUAL SEC (c) QUAL SEC for Org Admin VALIDITY CORRECTION DEPARTMENT 13 DEPARTMENT 14 DEPARTMENT 15 0 0 DEPT OF VALIDITY DEPT OF PERSONNEL ENHANCEMENT DEPT OF CORRECTION > VALIDITY DIRECTOR PERSONNEL ENHANCEMENT DIRECTOR CORRECTION DIRECTOR < 0 . Staff C/S (Held by Sec) ORG LIBRARY Staff Training Officer 0 1 QUAL INTERVIEW AND INVOICE Staff Librarian MO > PERSONNEL PROGRAMMING SECTION Staff Information Center t, 0 > Personnel Programmer Policy Tech EXAMINER CLEARING SECTION Tapes Packs 2 Word Clearing Auditors Purpose Clearing Auditors Qual Clearing Page C-~ * Intern Supervisor/ Cramming Officer Chaplain Medical Officer I Posts must be manned. HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 7 FEBRUARY 1965 REISSUED 15 JUNE 1970 Remimeo Sthil Students (Reissued 28.1.73 to correct word on p. 47, Assn/Org See Hat Para 2. [Change in this type style-D HCO Sec Hat Case Sup Hat Ds of P Hat Ds of T Hat Staff Member Hat Franchise (issued May 1965) Note: Neglect of this Pol Ltr has caused great hardship on staffs, has cost countless millions and made it necessary in 1970 to engage in an all out International effort to restore basic Scientology over the world. Within 5 years after the issue of this PL with me off the lines, violation had almost destroyed orgs. "Quickie grades" entered in and denied gain to tens of thousands of cases. Therefore actions which neglect or violate this Policy Letter are HIGH CRIMES resulting in Comm Evs on ADMINISTRATORS and EXECUTIVES. It is not "entirely a tech matter" as its neglect destroys orgs and caused a 2 year slump. IT IS THE BUSINESS OF EVERY STAFF MEMBER to enforce it. ALL LEVELS KEEPING SCIENTOLOGY WORKING HCO See or Communicator Hat Check on all personnel and new personnel as taken on. We have some time since passed the point of achieving uniformly workable technology. The only thing now is getting the technology applied. If you can't get the technology applied then you can't deliver what's promised. It's as simple as that. If you can get the technology applied, you can deliver what's promised. The only thing you can be upbraided for by students or pcs is "no results". Trouble spots occur only where there are "no results". Attacks from governments or monopolies occur only where there are "no results" or "bad results". Therefore the road before Scientology is clear and its ultimate success is assured if the technology is applied. So it is the task of the Assn or Org See, the HCO See, the Case Supervisor, the (c) of P, the (c) of T and all staff members to get the correct technology applied. Getting the correct technology applied consists of: One: Having the correct technology. Two: Knowing the technology. Three: Knowing it is correct. Four: Teaching correctly the correct technology. Five: Applying the technology. Six: Seeing that the technology is correctly applied. Seven: Hammering out of existence incorrect technology. Eight: Knocking out incorrect applications. 43 Nine: Closing the door on any possibility of incorrect technology. Ten: Closing the door on incorrect application. One above has been done. Two has been achieved by many. Three is achieved by the individual applying the correct technology in a proper manner and observing that it works that way. Four is being done daily successfully in most parts of the world. Five is consistently accomplished daily. Six is achieved by instructors and supervisors consistently, Seven is done by a few but is a weak point. Eight is not worked on hard enough. Nine is impeded by the "reasonable" attitude of the not quite bright. Ten is seldom done with enough ferocity. Seven, Eight, Nine and Ten are the only places Scientology can bog down in any area. The reasons for this are not hard to find. (a) A weak certainty that it works in Three above can lead to weakness in Seven, Eight, Nine and Ten. (b) Further, the not-too-bright have a bad point on the button Self-Importance. (c) The lower the IQ, the more the individual is shut off from the fruits of observation. (c) The service facs of people make them defend themselves against anything they confront good or bad and seek to make it wrong. (e) The bank seeks to knock out the good and perpetuate the bad. Thus, we as Scientologists and as an organization must be very alert to Seven, Eight, Nine and Ten. In all the years I have been engaged in research I have kept my comm lines wide open for research data. I once had the idea that a group could evolve truth. A third of a Century has thoroughly disabused me of that idea. Willing as I was to accept suggestions and data, only a handful of suggestions (less than twenty) had long run value and none were major or basic; and when I did accept major or basic suggestions and used them, we went astray and I repented and eventually had to "eat crow". On the other hand there have been thousands and thousands of suggestions and writings which, if accepted and acted upon, would have resulted in the complete destruction of all our work as well as the sanity of pcs. So I know what a group of people will do and how insane they will go in accepting unworkable "technology". By actual record the percentages are about twenty to 100,000 that a group of human beings will dream up bad technology to destroy good technology. As we could have gotten along without suggestions, then, we had better steel ourselves to continue to do so now that we have made it. This point will, of course, be attacked as "unpopular", "egotistical" and "undemocratic". It very well may be. But it is also a survival point. And I don't see that popular measures, self-abnegation and democracy have done anything for Man but push him further into the mud. Currently, popularity endorses degraded novels, self-abnegation has filled the South East Asian jungles with stone idols and corpses, and democracy has given us inflation and income tax. Our technology has not been discovered by a group. True, if the group had not supported me in many ways I could not have discovered it either. But it remains that if in its formative stages it was not discovered by a group, then group efforts, one can safely assume, will not add to it or successfully alter it in the future. I can only say this now that it is done. There remains, of course, group tabulation or co-ordination of what has been done, which will be valuable-only so long as it does not seek to alter basic principles and successful applications. The contributions that were worth while in this period of forming the technology were help in the form of friendship, of defence, of organization, of dissemination, of application, of advices on results and of finance. These were great contributions and 44 were, and are, appreciated. Many thousands contributed in this way and made us what we are. Discovery contribution was not however part of the broad picture. We will not speculate here on why this was so or how I came to rise above the bank. We are dealing only in facts and the above is a fact-the group left to its own devices would not have evolved Scientology but with wild dramatization of the bank called "new ideas" would have wiped it out. Supporting this is the fact that Man has never before evolved workable mental technology and emphasizing it is the vicious technology he did evolve-psychiatry, psychology, surgery, shock treatment, whips, duress, punishment, etc, ad infinitum. So realize that we have climbed out of the mud by whatever good luck and good sense, and refuse to sink back into it again. See that Seven, Eight, Nine and Ten above are ruthlessly followed and we will never be stopped. Relax them, get reasonable about it and we will perish. So far, while keeping myself in complete communication with all suggestions, I have not failed on Seven, Eight, Nine and Ten in areas I could supervise closely. But it's not good enough for just myself and a few others to work at this. Whenever this control as per Seven, Eight, Nine and Ten has been relaxed the whole organizational area has failed. Witness Elizabeth, N.J., Wichita, the early organizations and groups. They crashed only because I no longer did Seven, Eight, Nine and Ten. Then, when they were all messed up, you saw the obvious "reasons" for failure. But ahead of that they ceased to deliver and that involved them in other reasons. The common denominator of a group is the reactive bank. Thetans without banks have different responses. They only have their banks in common. They agree then only on bank principles. Person to person the bank is identical. So constructive ideas are individual and seldom get broad agreement in a human group. An individual must rise above an avid craving for agreement from a humanoid group to get anything decent done. The bank-agreement has been what has made Earth a Hell-and if you were looking for Hell and found Earth, it would certainly serve. War, famine, agony and disease has been the lot of Man. Right now the great governments of Earth have developed the means of frying every Man, Woman and Child on the planet. That is Bank. That is the result of Collective Thought Agreement. The decent, pleasant things on this planet come from individual actions and ideas that have somehow gotten by the Group Idea. For that matter, look how we ourselves are attacked by "public opinion" media. Yet there is no more ethical group on this planet than ourselves. Thus each one of us can rise above the domination of the bank and then, as a group of freed beings, achieve freedom and reason. It is only the aberrated group, the mob, that is destructive. When you don't do Seven, Eight, Nine and Ten actively, you are working for the Bank dominated mob. For it will surely, surely (a) introduce incorrect technology and swear by it, (b) apply technology as incorrectly as possible, (c) open the door to any destructive idea, and (c) encourage incorrect application. It's the Bank that says the group is all and the individual nothing. It's the Bank that says we must fail. So just don't play that game. Do Seven, Eight, Nine and Ten and you will knock out of your road all the future thorns. Here's an actual example in which a senior executive had to interfere because of a pc spin: A Case Supervisor told Instructor A to have Auditor B run Process X on Preclear C. Auditor B afterwards told Instructor A that "it-didn't work". Instructor A was weak on Three above and didn't really believe in Seven, Eight, Nine and Ten. So Instructor A told the Case Supervisor "Process X didn't work on Preclear C". Now this strikes directly at each of One to Six above in Preclear C, Auditor B, Instructor A and the Case Supervisor. It opens the door to the introduction of "new technology" and to failure. What happened here? Instructor A didn't jump down Auditor B's throat, that's all that happened. This is what he should have done: Grabbed the Auditor's report and looked it over. When a higher executive on this case did so she found what the Case Supervisor and the rest missed: that Process X increased Preclear C's TA to 25 TA divisions for the session but that near session end Auditor B Qed and Aed with a 45 cognition and abandoned Process X while it still gave high TA and went off running one of Auditor B's own manufacture, which nearly spun Preclear C. Auditor B's IQ on examination turned out to be about 75. Instructor A was found to have huge ideas of how you must never invalidate anyone, even a lunatic. The Case Supervisor was found to be "too busy with admin to have any time for actual cases". All right, there's an all too typical example. The Instructor should have done Seven, Eight, Nine and Ten. This would have begun this way. Auditor B: "That process X didn't work." Instructor A: "What exactly did you do wrong?" Instant attack. "Where's your auditor's report for the session? Good. Look here, you were getting a lot of TA when you stopped Process X. What did you do?" Then the Pc wouldn't have come close to a spin and all four of these would have retained certainty. In a year, I had four instances in one small group where the correct process recommended was reported not to have worked. But on review found that each one had (a) increased the TA, (b) had been abandoned, and (c) had been falsely reported as unworkable. Also, despite this abuse, in each of these four cases the recommended, correct process cracked the case. Yet they were reported as not having worked! Similar examples exist in instruction and these are all the more deadly as every time instruction in correct technology is flubbed, then the resulting error, uncorrected in the auditor, is perpetuated on every pc that auditor audits thereafter. So Seven, Eight, Nine and Ten are even more important in a course than in supervision of cases. Here's an example: A rave recommendation is given a graduating student "because he gets more TA on pcs than any other student on the course!" Figures of 435 TA divisions a session are reported. "Of course his model session is poor but it's just a knack he has" is also included in the recommendation. A careful review is undertaken because nobody at levels 0 to IV is going to get that much TA on pcs. It is found that this student was never taught to read an EMeter TA dial! And no instructor observed his handling of a meter and it was not discovered that he "overcompensated" nervously, swinging the TA 2 or 3 divisions beyond where it needed to go to place the needle at "set". So everyone was about to throw away standard processes and model session because this one student "got such remarkable TA". They only read the reports and listened to the brags and never looked at this student. The pcs in actual fact were making slightly less than average gain, impeded by a rough model session and misworded processes. Thus, what was making the pcs win (actual Scientology) was hidden under a lot of departures and errors. I recall one student who was squirreling on an Academy course and running a lot of off-beat whole track on other students after course hours. The academy students were in a state of electrification on all these new experiences and weren't quickly brought under control and the student himself never was given the works on Seven, Eight, Nine and Ten so they stuck. Subsequently, this student prevented another squirrel from being straightened out and his wife died of cancer resulting from physical abuse. A hard, tough instructor at that moment could have salvaged two squirrels and saved the life of a girl. But no, students had a right to do whatever they pleased. Squirreling (going off into weird practices or altering Scientology) only comes about from noncomprehension. Usually the non-comprehension is not of Scientology but some earlier contact with an off-beat humanoid practice which in its turn was not understood. When people can't get results from what they think is standard practice, they can be counted upon to squirrel to some degree. The most trouble in the past two years came from orgs where an executive in each could not assimilate straight Scientology. Under instruction in Scientology they were unable to define terms or demonstrate examples of principles. And the orgs where they were got into plenty of trouble. And worse, it could not be straightened out easily because neither one of these people could or would duplicate instructions. Hence, a debacle resulted in two places, directly traced to failures of instruction earlier. So proper instruction is vital. The (c) of T and his Instructors and all Scientology Instructors must be merciless in getting Four, Seven, Eight, Nine and Ten into effective action. That one student, dumb and impossible though he may seem and of no use to anyone, may yet some day be the cause of untold upset because nobody was interested enough to make sure Scientology got home to him. With what we know now, there is no student we enrol who cannot be properly trained. As an instructor, one should be very alert to slow progress and should turn the 46 sluggards inside out personally. No system will do it, only you or me with our sleeves rolled up can crack the back of bad studenting and we can only do it on an individual student, never on a whole class only. He's slow = something is awful wrong. Take fast action to correct it. Don't wait until next week. By then he's got other messes stuck to him. If you can't graduate them with their good sense appealed to and wisdom shining, graduate them in such a state of shock they'll have nightmares if they contemplate squirreling. Then experience will gradually bring about Three in them and they'll know better than to chase butterflies when they should be auditing. When somebody enrols, consider he or she has joined up for the duration of the universe-never permit an "open-minded" approach. If they're going to quit let them quit fast. If they enrolled, they're aboard, and if they're aboard, they're here on the same terms as the rest of us-win or die in the attempt. Never let them be half-mirlded. about being Scientologists. The finest organizations in history have been tough, dedicated organizations. Not one namby-pamby bunch of panty-waist dilettantes have ever made anything. It's a tough universe. The social veneer makes it seem mild. But only the tigers survive-and even they have a hard time. We'll survive because we are tough and are dedicated. When we do instruct somebody properly he becomes more and more tiger. When we instruct half-mindedly and are afraid to offend, soared to enforce, we don't make students into good Scientologists and that lets everybody down. When Mrs. Pattycake comes to us to be taught, turn that wandering doubt in her eye into a fixed, dedicated glare and she'll win and we'll all win. Humour her and we all die a little. The proper instruction attitude is, "You're here so you're a Scientologist. Now we're going to make you into an expert auditor no matter what happens. We'd rather have you dead than incapable. " Fit that into the economics of the situation and lack of adequate time and you see the cross we have to bear. But we won't have to bear it forever. The bigger we get the more economics and time we will have to do our job. And the only things which can prevent us from getting that big fast are areas in from One to Ten. Keep those in mind and we'll be able to grow. Fast. And as we grow our shackles will be less and less. Failing to keep One to Ten, will make us grow less. So the ogre which might eat us up is not the government or the High Priests. It's our possible failure to retain and practise our technology. An Instructor or Supervisor or Executive must challenge with ferocity instances of "unworkability". They must uncover what did happen, what was run and what was done or not done. If you have One and Two, you can only acquire Three for all by making sure of all the rest. We're not playing some minor game in Scientology. It isn't cute or something to do for lack of something better. The whole agonized future of this planet, every Man, Woman and Child on it, and your own destiny for the next endless trillions of years depend on what you do here and now with and in Scientology. This is a deadly serious activity. And if we miss getting out of the trap now, we may never again have another chance. Remember, this is our first chance to do so in all the endless trillions of years of the past. Don't muff it now because it seems unpleasant or unsocial to do Seven, Eight, Nine and Ten. Do them and we'll win. L. RON HUBBARD Founder LRH:jw.rr.nt.ka.mes.rd Copyright (c) 1965, 1970, 1973 by L. Ron Hubbard ALL RIGHTS RESERVED 47 I HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 FEBRUARY 1965 (Reissued on 7 June 1967, with the word Remimeo "instructor" replaced by "supervisor") All Hats BPI SAFEGUARDING TECHNOLOGY For some years we have had a word "squirrelling". It means altering Scientology, off-beat practices. It is a bad thing. I have found a way to explain why. Scientology is a workable system. This does not mean it is the best possible system or a perfect system. Remember and use that definition. Scientology is a workable system. In fifty thousand years of history on this planet alone, Man never evolved a workable system. It is doubtful if, in foreseeable history, he will ever evolve another. Man is caught in a huge and complex labyrinth. To get out of it requires that he follow the closely taped path of Scientology. Scientology will take him out of the labyrinth. But only if he follows the exact markings in the tunnels. It has taken me a third of a century in this lifetime to tape this route out. It has been proven that efforts by Man to find different routes came to nothing. It is also a clear fact that the route called Scientology does lead out of the labyrinth. Therefore it is a workable system, a route that can be travelled. What would you think of a guide who, because his party said it was dark and the road rough and who said another tunnel looked better, abandoned the route he knew would lead out and led his party to a lost nowhere in the dark. You'd think he was a pretty wishy-washy guide. What would you think of a supervisor who let a student depart from procedure the supervisor knew worked. You'd think he was a pretty wishy-washy supervisor. What would happen in a labyrinth if the guide let some girl stop in a pretty canyon and left her there forever to contemplate the rocks? You'd think he was a pretty heartless guide. You'd expect him to say at least, "Miss, those rocks may be pretty, but the road out doesn't go that way." All right, how about an auditor who abandons the procedure which will make his preclear eventually clear just because the preclear had a cognition? People have following the route mixed up with "the right to have their own ideas". Anyone is certainly entitled to have opinions and ideas and cognitions-so long as these do not bar the route out for self and others. Scientology is a workable system. It white tapes the road out of the labyrinth. If there were no white tapes marking the right tunnels, Man would just go on wandering around and around the way he has for eons, darting off on wrong roads, going in circles, ending up in the sticky dark, alone. Scientology, exactly and correctly followed, takes the person up and out of the mess. So when you see somebody having a ball getting everyone to take peyote because it restimulates prenatals, know he is pulling people off the route. Realize he is squirrelling. He isn't following the route. Scientology is a new thing-it is a road out. There has not been one. Not all the salesmanship- in the world can make a bad route a proper route. And an awful lot of bad routes are being sold. Their end product is further slavery, more darkness, more misery. 48 Scientology is the only workable system Man has. It has already taken people toward higher IQ, better lives and all that. No other system has. So realize that it has no competitor. Scientology is a workable system. It has the route taped. The search is done. Now the route only needs to be walked. So put the feet of students and preclears on that route. Don't let them off of it no matter how fascinating the side roads seem to them. And move them on up and out. Squirrelling is today destructive of a workable system. Don't let your party down. By whatever means, keep them on the route. And they'll be free. If you don't, they won't. LRH:jw.jp.rd L. RON HUBBARD Copyright (c) 1965, 1967 Founder by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 31 MAY 1968 (Reissued from Flag Order 900) Remimeo SCIENTOLOGY TECHNOLOGY There is one Tech and that is Standard Tech. Unfortunately there is other Tech around. This other Tech is a Liability. Other Tech is defined as any tech which is not standard Tech. Let's start punching this hard. LRH:sb.js.rd L. RON HUBBARD Copyright(c) 1968 Founder by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 NOVEMBER 1968 Remimeo SENIOR POLICY We always deliver what we promise. LRH:ei.rd L. RON HUBBARD Copyright (c) 1968 founder by L. Ron Hubbard ALL RIGHTS RESERVED 49 NOT HCO POLICY LETTER CORRECT COLOUR FLASH RED ON WHITE HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO BULLETIN OF 20 MAY 1969 Remimeo Dian Checksheet KEEPING DIANETICS WORKING IN AN AREA In that any Dianetics Course, starting out, has only its Course Supervisor trained, the problems of what is used for Case Supervision and Cramming Supervisor in Qual will arise. Here more than any other points, alteration can enter. Altering, doing something else, is a sufficiently serious problem to destroy a Course and all the benefits of Dianetics in a whole area. Early on, during the development of the Standard Dianetics Course, we were suddenly getting case failures. These were traced by Case Supervision to wild variations from Standard Dianetic procedure. These variations were traced to an examiner who during student checkouts was giving "advice". As soon as this was handled, case gains immediately resumed. Over the many years of Dianetic use, I think we must have seen all possible variations of auditing. "New" phenomena were often discovered and used and 0 eventually the whole subject wandered off into never-never land and ceased to produce uniform results. What has happened here in Standard Dianetics is that the exact actions that produce results on all cases have been isolated and used as THE procedure. The procedure is a thin narrow walk way through a huge field of potential alterations. THERE ARE NO DIFFERENT CASES. Built in to the Standard Dianetic procedure are the remedies. For instance early Dianetics was plagued by several problems: I . Lack of visio-an inability to see pictures. This was solved by getting date and duration. 2. Perception shut off. Not required in total now to produce results. Sonic, ability to hear the sound in pictures, is not needed at all. Impression is sufficient. 3. Somatic shut off. Not now required to be solved but its source (drugs and alcohol) have been discovered. 4. Rough sessions. Solved by TRs. 5. Lack of auditor judgement in diagnosis. Solved by the E-Meter. In these years of research I have been able to wrap up these and other things. There have been more cases run on Dianetics than could easily be counted. So the research data is very broad. This is no new subject. It has been close to 39 years under research. Thus what you are told on the Standard Dianetics Course is the essence of all this 50 work and experience. There are no unsolved problems, there is only varied application where there should not be. The whole object of the course is to train people to get good RESULTS, and train people to give a course that results in GOOD AUDITORS. That's the whole thing. We could also teach over 50,000,000 words about things that don't get results or train auditors. The essence of a brilliant subject is a simple subject. Therefore anything that varies the data of a Standard Dianetics Course can send it out into unworkability. I've seen auditors also use "peyote" (a drug), C02 and drugs "t o help auditing". I've seen many different meter types used. I've looked over a thousand different ways to run a session. And I've seen all these things fail. The four points of greatest potential failure are I . A Course Supervisor who interprets data and alters it in order to satisfy some student's offbeat quest. 2. An Examiner who throws curves into data by means of invalidating the right data. 3. A Case Supervisor who does not simply and only put the auditor back onto the main line and who seeks to "solve" cases by altering data. 4. An Auditor who, not knowing his data in the first place, alters the data and, because in an altered form he fails, starts off on a wilder alteration of data and fails harder. Under Supervisor comes the course and cramming supervisor both. So you see, that to get real Standard Dianetic results going in an area you have to be very alert to hold the exact data line as contained in the HCOBs. Where you begin to find case failures, look to I to 4 above and to student failure to just simply study and drill. For the first time you have an exact subject in the field of the "humanities". These "humanities" for all man's history have been a mass of superstition, bad logic, propaganda, authority and brutality. An exact humanity is so new that it has a bit of a hard time. All the errors and prejudices start to "blow off" when truth enters in. Just be sure you don't lose the subject with the confusion. Cope, make do, hold the line and you'll have a successful Dianetic area. It's worth working toward, worth achieving. You have only one big stable datum. IF IT ISN'T WORKING IT IS BEING VARIED. To get it working again, find who and what is varying it and get back on the main line. LRH:an.rd L. RON HUBBARD Copyright (c) 1969 Founder by L. Ron Hubbard ALL RIGHTS RESERVED 51 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 30 MAY 1970 Remimeo L44PORTANT CUTATIVES In the period up to 1966 we were plagued by an occasional obsessiveness to ADD to any process or policy. Additives made things unworkable. After 1966 when I left the post of Executive Director WW, a new condition set hi. Checksheets, processes, intensives, grades began to be CUT DOWN. This we can dub a CUTATIVE impulse to coin a word. So persuasive were its advocates that even I was persuaded to agree to some points of it so you need not feel bad if you were gulled into buying the idea of shortening things in order to produce a quicker result. No one really saw where the trend was going. In 1970 a survey I have just completed has shown that this effort was so complete that the following had been broadly accomplished: A. Training no longer included enough Scientology materials to make an effective Scientology auditor in many places. B. Grades had been shortened from 50 hours 0 to IV to 2 1/2 minutes. C. The End Phenomena of grades and processes were discarded. The end result has been: I . Few skilled auditors. 2. Shrunken and struggling Scn orgs. 3. A field that is disappointed in results-for they think they have had grades and haven't. 4. People coming into Advanced Orgs to be cleared who have NO lower grades actually run and so they can't make any upper grades. In effect Scientology was thrown away. From total workability it was cut down to occasional result. I saw the first impulse of this in an executive long since dismissed from Saint Hill as a constant overt no-case gain case who agitated constantly to remove tapes from the Saint Hill Course. As 90% of the data on the SHSBC is on tape I merely thought he had gone over to the enemy and ignored him. Some others, however, had the same idea and started labeling basic books and bulletins "Mere Background Data" or saying "We don't use that now" or "That's old and you only look at it for interest". Thus the laws of listing and other phenomena were thrown away. Recently I found the reason Case Supervisors failed is that they just don't know "The Original Thesis" and "Evolution of a Science" or "Scn 8-80" or "Scn 8-8008". WHEN I DEMANDED THEY STUDY THESE BOOKS THEY BECAME CAPABLE OF HANDLING CASES. They did not know what they were handling-the mind-and so 52 how could they be sensible in ordering what was to be run on a case? Back in 1950 we used to have a small bunch of goony birds, ex-psychologists, ex-lunatics. They were constantly demanding a 2 second action that totally cleared someone. Behind this was an inability to concentrate attention or even to work. These were people striving for total effect instantly. Yet they couldn't run with reality on any process heavier than "How are you?" and they never saw a wall-they saw a mock up of it! So the impulse of DO IT ALL NOW NOW that destroyed any sanity of psychiatry is always around. A student with a one item checksheet who does it in one minute is the ideal course to such. A preclear run for 21/2 minutes to total top grades becomes an ideal auditing session to such. Such things just aren't real. And such unreality got into the lines too hard and is being escorted right back out right now. The following policies are in full force and are to be backed up fully. 1. Course checksheets may not be cut, edited or reduced after a fully approved checksheet is issued for use on any course. 2. No grade may be awarded for which all processes of that grade have not been run and where the end phenomena of that grade is not attested to singly and fully by the preclear before an examiner. 3. Anyone found relegating basic materials to unimportance, by reason of age or volume is to lose his post and certificates. 4. Any statistic claimed which is achieved by downgrading materials or grades or falsely pretending an end phenomena has been achieved for pcs, or skill by auditors shall result in the dismissal of the division head presenting it. 5. No suppressive person with a fat ethics file and no case gain may hold any executive position in a Scientology org. If you in any org or franchise are having any field or financial trouble you need not look further than errors pointed out in this Policy Letter. "Dianetic Triples" awarded after 11/2 hours of processing, "multiple declares" after 10 minutes from 0 to IV, using checksheets from which all basic material has been cut, the failure to realize gains and abilities and success have to be worked for to be true, are at the bottom of any trouble any org or franchise is having. Beginning with the Pol Ltr of 10 May 1970 a more honest era has began. Scramble around and put it right. Deliver Scientology not a Cutative. L. RON HUBBARD Founder LRH:dz.nt.ka.aap Copyright (c) 1970 by L. Ron Hubbard ALL RIGHTS RESERVED 53 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 17 JUNE 1970 Remimeo Applies to all URGENT AND SHs and Academies L44PORTANT HGCs Franchises TECHNICAL DEGRADES (This PL and HCO PL Feb 7,1965 must be made part of every study pack as the first items and must be listed on checksheets.) Any checksheet in use or in stock which carries on it any degrading statement must be destroyed and issued without qualifying statements. Example: Level 0 to IV Checksheets SH carry "A. Background Material-This section is included as an historical background, but has much interest and value to the student. Most of the processes are no longer used, having been replaced by more modern technology. The student is only required to read this material and ensure he leaves no misunderstood." This heading covers such vital things as TRs, Op Pro by Dup! The statement is a falsehood. These checksheets were not approved by myself, all the material of the Academy and SH courses IS in use. Such actions as this gave us "Quickie Grades", ARC Broke the field and downgraded the Academy and SH Courses. A condition of TREASON or cancellation of certificates or dismissal and a full investigation of the background of any person found guilty, will be activated in the case of anyone committing the following HIGH CRIMES. I . Abbreviating an official Course in Dianetics and Scientology so as to lose the full theory processes and effectiveness of the subjects. 2. Adding comments to checksheets or instructions labelling any material "background" or "not used now" or "old" or any similar action which will result in the student not knowing, using, and applying the data in which he is being trained. 3. Employing after I Sept 1970 any checksheet for any course not authorized by myself and the SO Organizing Bureau Flag. 4. Failing to strike from any checksheet remaining in use meanwhile any such comments as "historical", "background", "not used", "old", etc. or VERBALLY STATING IT TO STUDENTS. 5. Permitting a pc to attest to more than one grade at a time on the pc's own determinism without hint or evaluation. 6. Running only one process for a grade between 0 to IV. 7. Failing to use all processes for a level. 8. Boasting as to speed of delivery in a session, such as "I put in Grade Zero in 3 minutes." Etc. 54 9. Shortening time of application of auditing for financial or labor saving considerations. 10. Acting in any way calculated to lose the technology of Dianetics and Scientology to use or impede its use or shorten its materials or its application. REASON: The effort to get students through courses and get pcs, processed in orgs was considered best handled by reducing materials or deleting processes from grades. The pressure exerted to speed up student completions and auditing completions was mistakenly answered by just not delivering. The correct way to speed up a student's progress is by using 2 way comm and applying the study materials to students. The best way to really handle pcs is to ensure they make each level fully before going on to the next and repairing them when they do not. The puzzle of the decline of the entire Scientology network in the late 60S is entirely answered by the actions taken to shorten time in study and in processing by deleting materials and actions. Reinstituting full use and delivery of Dianetics and Scientology is the answer to any recovery. The product of an org is well taught students and thoroughly audited pcs. When the product vanishes, so does the org. The orgs; must survive for the sake of this planet. L. RON HUBBARD Founder LRH:nt.rd Copyright (c) 1970 by L. Ron Hubbard ALL RIGHTS RESERVED 55 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO, POLICY LETTER OF 26 OCTOBER 1971 Remimeo (c) of P Hat Tech Sec Hat Qual Sec Hat Registrar Hat TECH DOWNGRADES A constant alertness must be maintained in the Tech and Qual Divisions and especially by a C/S and (c) of P for technical downgrades. To people who have no personal reality on the results of processing it is especially easy to be "reasonable" about no results. The public is not result conscious. This is proven by a century of botched up psychiatry and psychology. At no time in that century has a government or a society recognized or demanded results. The evidence that this is a fact is very plain. Psychiatry and psychology have never achieved a positive lasting result of any benefit but on the contrary downgrade, injure and kill. Yet they are still functioning as professions. Now this seems to be an invitation or justification for an org not to try for any results. But the truth is that the public is with you just so long as results are achieved. As soon as they aren't achieved, areas become upset. And as for psychiatry and psychology, they are functioning but resultless, are in serious trouble and are despised. So there is no tradition of or any general belief in results in the society or its governments. Thus an org can become sloppy as there is no visible demand for results. There is only an invisible hope. And a definite reaction when they don't occur. We CAN and DO achieve results beyond anyone's hopes. So long as we continue to do this our area control will expand. When we don't it will contract. In view of the above lack of demand, it is up to us to hold up our own standards. Quality is a matter we must give constant attention. We must produce: I . Students who CAN audit. 2. Pcs who HAVE ACHIEVED gains in auditing. A very high-handed attitude, based on truth, is what is required of us. Example: Pc has had triple grades but can't talk. All right, so we don't let him go. We say, "We're sorry but you must redo your grade zero." We get a Folder Error Summary, repair it, really set him up, get him through a Comm Course and redo zero with further processes. Example: The OCA graph of a pc "completing" his Dianetics is all below the line-unacceptable. We don't kid ourselves, pay a completion bonus to the auditor and let the pc go. 56 We say, "Sorry. You haven't made it. This takes more auditing." Example: A student "graduates" from the Academy yet doesn't audit. We call him back, find out why, word clear him, drill him, demand he interne. AS LONG AS A STUDENT OR PC THINKS HIS FAILURE TO MAKE IT IS ALL RIGHT WITH YOU, YOU WILL HAVE A BAD REPUTE IN HIS AREA. PRIVATELY HE WILL THINK THE SUBJECT DOESN'T WORK AND THAT YOU ARE FRAUDS. The moment you say to somebody who hasn't made it, "You have not met our standards" truth and respect go in. Reversely, the moment you say to somebody who has made it that he has, the truth of your skill is apparent to him. To tell people that haven't made it that they have is to establish a lie and earn contempt. To tell people they haven't made it WHEN THEY HAVE is to get back hostility and a bad repute. THE GRADE CHART When the pc has honestly achieved the auditing skills or pc grades of the Gradation Chart you are satisfied. If the pc hasn't, you are not satisfied. This technical honesty is your winning card. Even if he buys no more training or auditing he will respect you and have confidence in you. LOTS OF AUDITING Real gains for pcs are attained with lots of auditing closely spaced as in intensives. Failure to receive enough auditing is the primary reason for case failures. LOTS OF COACHING The real gains of a student come from lots of coaching, lots of tough unswerving demands that he know his business. CONCLUSION You don't just sit back and say "We did all we could so we'll let it go." You deal in truth. Students or pcs, make it or they don't. Whichever way it is, you say so. You demand they do make it. Never permit a downgrade of a training or processing result. Even if the person buys no more auditing you still tell him. Get off the dishonest false Public Relations morals of this planet. Just be honest about results. You will be startled how well it works and how right it is. LRH:sb.rd Copyright (c) 1971 L. RON HUBBARD by L. Ron Hubbard Founder ALL RIGHTS RESERVED 57 NOT HCO POLICY LETTER CORRECT COLOUR FLASH RED ON WHITE HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO BULLETIN OF 6 AUGUST AD 15 Remimeo All Qual Hats All Staff Auditor Hats Tech Executives Ethics HCO See Div 7 QUALIFICATIONS TECHNICAL ACTIONS THIS IS A STAR RATED TECHNICAL HAT FOR EXAMINERS, REVIEW AUDITORS AND QUAL EXECUTIVES AND IS THE STANDARD GUIDE FOR THEIR TECHNICAL ACTIONS All cases that come to the Qual Division are unusual. The solution to ALL cases that come to the Qual Division is to do the USUAL. If you don't hold on to that datum hard, all the "unusual" cases will soon have Review doing the unusual. And the only salvation for any Qual situation is to do the USUAL. Don't go into a dispersal because of the unusual nature of the Review cases. If they were standard they would not be in Review. But Review has a standard procedure. It is an Always, invariable standard procedure. Don't audit the case, audit the procedure. If you do so YOU WILL NEVER MISS. You will only miss if you get wrapped up in how unusual it all is. Today Case Supervision and Review actions are all very, very standard. And very, very workable. You only get in a mess with a case when you don't use standard actions. It took more than a third of a century to find the keys to all cases. None is going to repeat all that research in the 20 minutes given to handle a case, so the best solution is to do what's known. FORMER RELEASE CHECK When someone buys a Former Release Rehabilitation, he first goes to Review to get a check. This must be a perfunctory check. If you audit the pc you may float a needle on the check. The Review auditor merely puts the pc who wants a Former Release check on a meter and asks: "Have you been Released earlier?" If it reads, THAT'S the end of the check. One says "Yes you evidently were," and adds, "Go to the Registrar and get a Former Release Rehabilitation." If it doesn't read it doesn't mean, not Former Release. THE PC MAY BE ARC BROKEN, and the meter of an ARC Broken pc may not read for the auditor. In fact an inexperienced auditor sometimes calls an ARC Broken needle a "floating needle" merely because it doesn't react to the auditor. So if the meter doesn't react on the question of was the pc a Former Release, all you do in Review is say "There may be ARC Breaks around Former Release. It therefore doesn't read right now. It may read if the ARC Breaks are picked up," and sends the pc to the Registrar for Rehabilitation just the same. In short two things can happen in a Former Release check. It reads. It doesn't read. In both cases send the pc to the Registrar for a Former Release Rehabilitation. So that action is real simple. What the pc says and does has nothing to do with it. Say what you have to to get the pc to the Registrar, but encourage no Itsa or you'll be tied up for an hour or two, working for nothing. If the pc has already been to the Registrar and bought a Former Release Rehabilitation then after the above check send the pc to the HGC Admin. That's all there is to it. You do anything else and you'll goof up everything. Start to audit the pc, invite the pc to Itsa, start picking up times or ARC Breaks and you've had it. You'll be wearing the HGC hat and costing the org money and slowing your own lines. 58 Believe me, do just the above and NO MORE on a "Former Release Check" in Review. Don't get all wound up in the guy's case. They're ALL different and unusual. That's no reason why a Former Release Check should be unusual. Get it? CASE SUPERVISOR CHECK When the Case Supervisor sends a pc already in the HGC to Review there is only ONE standard action: Form 26 June 1965 is done like an assessment, fast, no excessive Itsa. Further, it's done NOW. The Case Supervisor wants it right away. NEVER have a "backlog" of Reviews on Case Supervisor request for Review. Pc comes in, gets the Form done BANG. Right now. Takes 10-15 minutes. No more than that. One puts down under recommendations what has been found on the assessment. "Pick up Cleaned Cleans" or "Auditor's Comm Cycle out, do ARC Break List I Auditing by List." Whatever you found you recommend it be done. Former Release gave a big read and BD. All right, put "Do Former Release Rehab," as the recommendation. When the Case Supervisor asks for a Review of the case one ONLY does the form and does it only as an assessment. One does not handle any part of that form on a Case Supervisor request. And one does it straightaway. A Review "Backlog" is a disgrace. One day wait is too many. It's done at once. Why? Because it only takes a few minutes. Do the form, send the pc to the Examiner and the Examiner returns the pc a t once to the HGC or at once sends to Ethics if a Roller Coaster is found or no case change. Honest, it's too easy. If it takes anyone longer than that then it's because an assessment isn't being done. The form is being used for auditing! When all that's needed is an assessment. REVIEW TO REPAIR When a pc is to be handled or finished off by Review, we now have a different matter. The Review Auditor sees "Review to Handle" on the slip or "Review to complete case". This is his signal to do Form 26 June 1965 AS AN AUDITING ACTION. Same form, different use. One now doesn't assess with the Form. One Audits with the Form. This means one cleans it all tip, section by section as one goes along. ARC Break reads. Find out if it's a session ARC Break or a process ARC Break, and do the appropriate list, find it (or them) and indicate the By-Passed Charge (don't audit it by list). If it's an environment ARC Break adapt List I to the environment. Locate and indicate the, ByPassed Charge. DON'T go on with ARC Break reading when Review is handling the pc. Clean it up. Clean everything else up. Polish Lip the entire form 26 June 65 and leave it all beaming. Now do what's indicated with the case such as Former Release Rehab or flatten unflat processes. If the case turns out on the Form to be an Ethics type, have the Examiner send to Ethics and don't do anything else after finding the pc is an Ethics type. No Case Gain in the past = SP. Roller Coaster = PTS. Leave it to Ethics to find out why. When (and 59 if) the pc gets a clean "bill of health" from Ethics (has disconnected or whatever) Review can get the pc back again and finish up the incomplete actions outlined in this section. In short, in "Review to handle" one handles the whole case and finishes it off. The same form (Form 26 June 1965) can be used in two different ways: as an assessment and as an auditing list of things to handle. STUDENT ASSISTS On a student assist the Review auditor uses Form 26 June 65 as an assessment form and handles what is found on the form. The Review auditor does not fail to do the form and also does not fail to handle what was found during assessment after it is done. Note, one assesses, then handles what was found. He doesn't audit the whole form. And also Review doesn't complete the case as a case. It's just an assist. Public assists are done the same way in Review. DECLARE? FOR RELEASE When the Examiner does not declare a pc and does not send the pc to Certs and Awards, he sends the pc to Review. (He can also, instead, send the pc to Ethics.) When the Examiner sends a Declare? to Review, instead of Declaring, the Review Auditor does Form 26 June 65 as an assessment, locates the trouble and after the assessment is done handles what was found or indicates it's an Ethics matter. in either case (audits or sends to Ethics) the Review Auditor hands the pc back to the Examiner. The Examiner may now send the pc to Certs and Awards to get the Release award, or to Ethics to handle the indicated Ethics matter (usually PTS situation). But the Examiner must not send the pc back to the HGC after the Case Supervisor has said Declare? (except when the Declare? is for an earlier stage than the pc is being audited for). If anything else has to be done, Review does it. BASIS OF QUAL ACTIONS You see Qual Div handles the flat ball bearings that didn't roll on the assembly line of the HGC. Qual is wholly in the flat ball bearing business. The HGC and Academy are wholly in the assembly line business, dealing in fairly round ball bearings. So when the HGC or Academy has said that's it (either, "We can't handle" or "Declare?" or "graduate") it's now up to Qual. If the pc or student is not a Release or not well skilled or the pc doesn't think he or she is a Release or the student feels he can't make it, then it's all up to Review. Qual's tools for the student are the Assist and Cramming Section and for the pc are I . 26 June 65 Form 2. Any standard process or auditing action. 3. HCO B 30 June 65 and any other Former Release Rehabilitation HCO B. HGC USES OF QUAL TOOLS The HGC also uses these same tools. The Case Supervisor commonly orders one of his or her auditors to do 26 June 1965 form. On Power Processing and Former Release Rehab, an HGC Intensive on a pc always starts with: 1. The old pc assessment form from Dianetic days (if not already done and in hand on the pc). 2. 116 June 65 Form (if the pc has ever been audited before). It cuts down the clutter and keeps auditors calmer and makes assignment easier when the HGC uses the Qua] tools routinely and only squawks when baffled. Qual takes over on a pc if the HGC has really goofed or has mis-Declared? 60 The HGC assembly line considers all pcs, a bit dented and runs an assembly line on the basis of "some dents in ball bearings must be handled in the HGC". When the ball bearing just won't roll at all in the HGC, the Case Supervisor throws in the chips and says "To Review to Handle." If the Case Supervisor wants a check on his auditor, he says "To Review for check." And the HGC gets the pc back. Students and public wanting assists are sent straight to Review by the Registrar, by-passing the HGC as this is bit and piece auditing. THE EIGHT BIG RULES Qual (and the HGC) are not exempt from handling the Eight Big Rules of auditing: 1. A pc must never be audited while ARC Broken. (Assessment of a list is not auditing unless one is Auditing by List meaning cleaning up each line, not looking for the thing on the List.) 2. A pc will make no case progress while suffering from a Present Time Problem which fixes his attention on the environment. 3. A pc with withholds will be critical, natter or blow and is out of comm. 4. A pc will worsen after auditing if connected to a Suppressive Person (and only worsens when so connected). 5. A pc who makes no case gains is Suppressive (and can only be handled by Power Processes and a Class VII Auditor). 6. Auditing a pc past a state of Release on the processes of that stage can make the pc's tone arm rise and bar further case gain even at upper stages of Release. (If you don't rehabilitate at least in part a 1st Stage, Release that was overrun, you won't get results at the 2nd Stage or any higher stage. If you don't rehab an overrun on 2nd Stage you won't get results on Third Stage, etc. Also, a pc who went I st Stage on R6EW won't run on 2nd Stage until the I st Stage is found. In some cases the pc won't now run on 2nd Stage if he went 4th Stage, by-passing the lot. In short you can't by-pass free needles.) 7. A pc whose needle doesn't react to the auditor even at TA 2 or 3 may be ARC Broken, not Released. 8. An auditor's fractured Comm Cycle, unseen additives, lack of skill on a meter, attitude or false report can make a standard process not seem to work, and only these may make one work toward unusual solutions and get unreal about standard tech. There are other rules. They are important but not as important as each of the EIGHT BIG RULES. Therefore, the. only unusual solution you ever have to take in auditing is to straighten up one of the Eight Big Rules when it's out on the pc It is rare but can happen. Example: Pc's ARC Break is too bad to get a read on any of the lower lines of Form 26 June 65. Obviously, then, to assess Form 26 June 65 at all on a few cases you have to locate and indicate the ByPassed Charge. In checking a free needle, finding it doesn't respond at all, one has to know by looking at the pc whether the pc is Keyed Out or ARC Broken. The only other bug here is "Dead Thetan" wherein the old "Stage 4" needle so called has never responded to anyone (this is obvious as the pc never got any TA in auditing either). A pc can have such a withhold that he just chops the auditor or the course or the org, It's always a withhold that makes him chop or blow. Don't be reasonable about it-it's a technical fact. If an auditor really knows his Eight Big Rules, he can work then very easily with a form and know what he is looking at. The eight are on Form 26 June 65, too, you know. Only Rule 7 may prevent a straightforward assessment, as the ARC Break may have to be handled before one can get on down the list with reads. COMMON MISTAKE The Common Mistake of Review is to mistake a PTP or Withhold for an ARC Break. 61 This is easy to do. Supervisors are prone to say "Pc ARC Broken" when a pc looks nattery or gloomy. Review, although it takes no instructions on tech from Tech, can get mixed up on this too, prompted by the Supervisor's error or the pc's own statement. SPs commonly start a Review session with "I'm ARC Broken when, fact is the SP has a big withhold or PTP. REPORTS When a Review Auditor or an Examiner finds a tech mess like alter-is or the fractured comm cycle of an HGC auditor, they MUST report it to Qual See who MUST send in an Ethics chit on it. The chit is written by the Examiner or the Review Auditor and sent to Qual See for forwarding to Ethics. ONLY in this way will Examiners or Review ever hold onto their own activities. If they don't chit gross auditing errors found in pcs or in auditing instructions then their whole larger purpose is defeated. Qua] is the technical cop. Handle flat ball bearings, yes. But also proof up the Tech Division against having so many by reporting its goofs. This applies to any student received also. Qual, getting a student or pc who has then to be sent to Ethics MUST chit to Ethics whoever overlooked it in Tech. When Qual finds a student who is SP or PTS who has been on course a while, Qual must chit the student's Course Supervisor for a big goof in having the student on course at all. Similarly, Qual chits an auditor whose pc, sent to Review, turns out to be PTS or SP. The Academy or HGC must have gone stupid to be auditing or training such a student or pc. For they bring total chaos to the assembly line. Supervisors and auditors who don't send pcs, who are PTS or SP to Ethics deserve Psychiatric Awards. For they are wrecking the org by continuing to train or process such a person. So that's Qual's hat, too. When Ethics won't handle a Roller Coaster or an SP and pushes the being back into the Org Qual must cable or despatch the Office of LRH Saint Hill. We have the tech on PTS and SP. We mustn't train or audit them until the condition is handled properly in Ethics (and even then we train and process them with a cynical squint in the left eye, alert for further messes from them.) SUMMARY The technical activities of Qual are all standard, all laid out neatly. There are no unusual solutions if one does the usual as above. No need to get in a panic about a case. Do the usual. If THAT doesn't work, it was done in an unusual way, wasn't it? Qual can win all the way. Just do the usual Qual actions on the standard Qual internal routing lines, and UP goes tech standards and results. And that's what we want, don't we? L. RON HUBBARD LRH:ml.cden Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED [Note: Correction has been made per HCOB 21 Sept AD15, in above section entitled REPORTS, paragraph 3, second sentence, changing the last word Qual to Tech.] 62 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF I FEBRUARY 1966 Gen Non-Remimeo Issue III Applies to Saint Hill HGC CURE Info other orgs INTERNE TRAINING AND STAFF AUDITORS (Results from Comm Ev I Feb 66 and my studies of situation) Interne and staff auditor and course supervisor training and the training of Tech Division executives and any and all staff training of whatever kind is transferred herewith to the Qualifications Division Department of Review. (This does not include staff members taking standard courses in the Tech Div at night.) The severe drop in the Tech Division's HGC completion statistics which began on 17 Nov 65 and reached bottom 14 Doc 65 and which did not properly recover had only one large change connected with it: HGC Interne training was transferred from the Qual Division to the Tech Division. Mending a statistic fall consists of locating the change that preceded it and undoing that change. This has been done in this Policy Letter by returning Interne training and staff auditor training back to Qual. The Committee of Evidence of I Feb 66 revealed that the then Director of Processing did not believe it possible to alter or change a statistic, that one could only explain and justify one. It is possible also that the feeling that one could not change a case was forced on staff auditors at that time. On this possibility, anyone taking charge of interne and staff auditor training should stress the truth that an auditor can change cases and can change them as fast as his auditing is smooth and by-the-book. An auditor gets completions in exact ratio to the letter perfectness of his auditing and his adherence to the exact technology we now have in Scientology. The Qual See need not necessarily change Interne Supervisors or times of training unless he sees fit. It is pointed out that he is held responsible for the quality of HGC auditor performance and technical knowledge and how he achieves this is up to him. The Director of Processing is held responsible for the amount of auditing time put in on pcs. Should results not occur by reason of poor auditor performance on the advice of the Case Supervisor he should order the auditor to Qual. And if the results are not forthcoming by reason of non-compliance with the Case Supervisor's orders he should order the auditor to Ethics for a hearing. If an auditor auditing in and for the HGC receives an order from the (c) of P or the Case Supervisor that is non-standard or is an extra-ordinary solution he must file a job endangerment chit with Ethics at once and may not execute the instruction. The principal duties of the (c) of P are to get auditors putting in auditing time and getting lots of pcs done and interview pcs, to check flatness or unflatness of processes. Checking must be done with a minimum of waiting time by the auditor and pc The (c) of P does not check out release grade attainments as this is done by the Qual Examiner and any double examination (by both (c) of P and Qual Examiner) must be held to a minimum. The (c) of P also musters his auditors before the morning session and before the afternoon session and hands out folders at these times with a minimum of session time loss. The Case Supervisor does the folders. The Case Supervisor does not interview cases but runs them by the book and folder. When a Case Supervisor interviews cases or discusses them with the (c) of P or auditor it has been found that only then do errors creep in and hold up progress. Therefore the Case Supervisor and (c) of P must not occupy the same office. The Case Supervisor may not take technical orders from the (c) of P. The Case Supervisor is under the Tech See, not the (c) of P. The (c) of P looks after staff auditors and Internes as Org personnel and is their immediate superior. The (c) of P is responsible for staff auditor procurement without absolving HCO's personnel officer from it. 63 That auditors are on the job on time and are putting in their session time and their conduct and their actions as staff members are all in the province of the (c) of P. The Qual Div's Dir Rev may remove an auditor from the active processing list if he believes that auditor is not sufficiently trained but if so must either take action to further train or inform the Qual See the auditor may not be permitted to audit, the Qual See informing the HCO Area See to transfer the person or dismiss. Before the (c) of P can assign an auditor to audit he must have an ok chit from Dir Rev. The Leading Auditor idea may be preserved or discarded at the discretion of the (c) of P. The (c) of P assigns auditors to specific cases. This is done by Tech Services in actual fact but only after consultation with or approval of the (c) of P. The Case Supervisor may order a staff auditor to review for clumsiness or to Ethics for noncompliance but must do so through the (c) of P on whose actual authority it is done. The daily summary of results by the HGC is compiled by the Case Supervisor and promptly posted on a public board. Auditors sent to Ethics or Review and pcs, sent to Ethics or Review are noted by name on this board. TABLE OF RESPONSIBILITY FOR HGC STAFF AUDITORS AND INTERNES Org Exec See - Full responsibility for quantity and quality of service. Qual See - Training arrangements for all Tech Personnel and Internes. Satisfied pcs, Dir Exams - Authority to Declare. Dir Rev - OK to Audit chits, repair of goofs. Actual training. Satisfied pcs. Dir Certs & Awards - Declares pc awards. Chaplain - Port of refuge for pcs and auditors when all else fails. Tech See - Completion Statistic of the Tech Div, Executive Personnel appointments, general adherence to plan and design. (c) of P - Staff Auditors and Internes as Staff Members, pc auditor assignment, auditing quarters state of and assignment, Ethics and Review routing authority, auditor procurement, pc procurement, checkouts for flatness of processes, head of Dept. Case Supervisor - All Case Folders, results on cases, indicating auditors and pcs to Review or Ethics or Declare, posting results, adherence to proper technology. HCO Area See - Taking effective action on down graphs that don't recover at once. Ethics Officer - All Ethics actions referred or found necessary. Personnel Officer - Staff Auditor Procurement. Dir Registration - New Internes. I wish to point out that these were more or less the arrangements which existed prior to the slump in November, and which were in force when I was Case Supervisor. 1, as Exec Dir SH, hold the Org Exec See SH and through her the Tech See SH and Qual See SH responsible for seeing that these orders and arrangements are carried out exactly for only these will cure the HGC slump. Arid they will cure it only if exactly performed. Note: This instance of a slumped statistic brings to view a curious phenomenon I noted while studying it. Apparently there is a natural law that "where interdependence does not exist, a slump may occur". This applies to life, but it apparently is vital to an org. Where a function of an org does not have lines across two or more portions of an org, the function may slump. In this case the action of auditing and responsibility for results as earlier organized crossed Tech, Qual and HCO, 3 divisions. When Interne and staff auditor training was dropped into Tech along with the auditing also the tension went out of the line and the statistic slumped. 64 If this law is so, then any function of an org that is not dependent on 2 or more portions of the org may slump. And on checking up I have found that only those functions at Saint Hill which do not have lines into two or more divisions are already slumped. Thus a possible principle of organization exists-that a line, to function, must cross divisions. A staff member, being a terminal must not cross divisions. But lines of functions must. This is only a comment but is curious enough to be remarked. L. RON HUBBARD LRH:ml.rd Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF I FEBRUARY 1966 Remimeo Tech Div Qual Div STAFF AUDITOR AND SUPERVISOR PROCUREMENT The Director of Processing is responsible for procuring qualified staff auditors, regardless of any action by Dept 1, Div 1. This has always been the case and always will be. The Director of Training is responsible for procuring Academy or College Supervisors regardless of any action by Dept I Div 1. Neither of these policies absolves Dept I Div I from the procurement of staff Auditors and Supervisors. QUAL DIV TRAINS STAFF The Qualifications Division trains staff Auditors, Internes, Supervisors, Ds of T, Ds of P and Tech Secs. No other division than Qualifications may train staff. Note: A recent slump in Tech statistics at Saint Hill followed at once in a shift of training of Internes from Qual to Tech Divisions. Note: A slump in HGC completions was traced to the Tech Sec and D of P taking no interest or action in procuring HGC Auditors. L. RON HUBBARD LRH:ml.cden Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED 65 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 10 FEBRUARY 1966 Remimeo Issue II Tech Hats Qual Hats Ethics Hats TECH RECOVERY My study of a Noy 1965 plummeting HGC Completion statistic indicates certain policies are necessary in all HGCs and Qual Divisions. The following errors were found: I . The HGC ceased to look for former release grades to rehabilitate and ignored opportunities to do so on the basis that "outer orgs have rehabbed them all already". This came out in the Comm Ev held on a (c) of P of that period. Of course, if the HGC failed to rehab earlier grades (or earlier life overruns) it could achieve no later grades or Grade V. This alone would have ended completions promptly on all grades and wiped out the graph. 2. Invalidation of the appearance of a free needle and invalidating any auditor who "thought he saw one". This wiped out all release attainments and made for total overrun of all pcs of all grades. This error existed for 15 years so it is not surprising that it act back in again. 3. Whenever an overrun occurred, "rehabilitation of it" was done by running different new processes instead of standard rehab routine as in HCOBs, i.e. Doing ARC Break, PTPs, Rudiments, anything but a real rehab of that process that was overrun. 4. Abandonment of standard tech in favour of unusual solutions. This is always present when a collapse of Tech occurs. 5. One SP was found in the middle of all this but after his departure the statistic did not recover so one can assume another SP was in the middle of it still or that the HGC remained PTS and didn't separate from the SP found because he was so convincing, so reasonable and so persuasive as to why a Tech statistic must remain down. It is interesting that (1) above-ceasing to rehab lower grades-would be absolutely fatal to any upper grades. Therefore this becomes policy: NO UPPER GRADE OF RELEASE MAY BE BEGUN NEWLY ON A PC UNTIL ALL LOWER GRADES ARE FULLY REHABBED TO FREE NEEDLE. THIS APPLIES TO ALL GRADES 0 TO VII. Regarding (2)- Invalidation of what a free needle is-and thus running past all free needles, let it be noted that this is an Auditor's Code Break-continuing a process that has ceased to produce change and is therefore a crime. This was wrong too long to be allowed to go wrong again. Thus we get the policy: AN AUDITOR WHO HAS BEEN FOUND TO HAVE OVERRUN A FREE NEEDLE ON A PRECLEAR MUST BE GIVEN AN ETHICS CHIT; AND IF THE ACTION IS SEVERAL TIMES REPEATED, ETHICS MUST ORDER A FULL REVIEW OF THE AUDITOR'S CASE INCLUDING AN EYESIGHT TEST AND CONDUCT A THOROUGH ETHICS INVESTIGATION AND HEARING. Note that a Mark V Meter run with too high a sensitivity does not give a marked change when a needle floats. Thus sensitivity must be reduced in ordinary running and increased only to get in rudiments. Then a free needle becomes more visible. A Mark V cranked up to 128 sensitivity looks like a floating needle all the time at a casual glance on most pcs. Sensitivity 5 is ample. Also, meters go out of 5,000 ohm calibration and don't read on the M and F "Clear" reads and change of electrodes can change M and F "Clear" reads. A free needle, if a process is overrun vanishes with just one extra command so an auditor must be alert. Please also note that this has been part of the Auditor's Code for ages-running past a flat point of a process has been forbidden since the first formulations of the Auditor's Code. 66 Regarding (3)- Rehabilitation by using other processes-the HCOBs on rehabs are very explicit. To run another process would clobber the pc. Thus we get the policy: REHABILITATIONS MUST BE DONE BY REHABILITATING THE PC ONLY ON THE PROCESS OVERRUN AND ONLY BY STANDARD HCOBS ON REHAB PROCEDURE. Re (4)-Unusual solutions-we get the policy: ANY AUDITOR ACCEPTING AN UNUSUAL SOLUTION WITHOUT FILING A JOB ENDANGERMENT CHIT OR FOUND USING AN UNUSUAL SOLUTION MUST BE CHARGED WITH A CRIME AND GIVEN AN ETHICS HEARING. FAILING TO REPORT AN UNUSUAL SOLUTION ADVISED OR USED IS ALSO SO HANDLED. AN UNUSUAL SOLUTION IS ONE EVOLVED TO REMEDY AN ABUSE OF EXISTING TECHNOLOGY. On (5)-Statistic failing to recover after an SP is spotted in a department gives us the 2 policies: WHENEVER AN SP IS DISCOVERED AND DECLARED IN AN ORGANIZATION ALL HIS ASSOCIATES IN THAT PORTION OF THE ORG MUST BE CHECKED OUT FOR OR GIVEN AN S & D. and WHEN AN SP IS DISCOVERED IN AN ORGANIZATION, IS DISMISSED OR REMOVED AND THE STATISTIC DOES NOT RECOVER, ANOTHER SP MUST BE LOOKED FOR. It is noted that the general condition of the Completion Statistic of Dee 65 to Jan 66 could be attributed to the above gross errors. It is now certain that (1) Rehabilitation of earlier grades, (2) Free Needle and (3) Rehabilitation by standard practice are primary targets in our technology for anyone seeking to mess it up and that unwitting tampering with these three things and lack of HCO Enforcement on them will reduce HGC statistics and prevent their recovery. Of course one could also go mad in the opposite direction-(1) rehabilitate earlier grades endlessly on a pc regardless of how many times a free needle had been obtained, (2) call any loosening up of a needle a free needle and (3) refuse to even 2-way comm with a pc under repair for overrun for fear it violates standard procedure for rehab. The middle course is the correct course in this case. Relax and just be very sure the pc has been properly rehabbed to free needle on each grade up to the one one is going to start by demanding the awards of release that were granted and if these weren't ever awarded, then do the rehabs necessary grade by grade. The only sticky point in this is that if a pc had ever been run on a higher grade without rehab of a lower, one must rehab "from the top down" at times, tackling the highest overrun first, but nevertheless doing all of them that were by-passed eventually. The way to recognize a free needle is watch for one. When it happens you will see one. Then you will never afterwards wonder. The free needles available on a case can all be swallowed up by a failure to rehab all grades ever by-passed or overrun. If no free needles show up on a case at all then partially rehab any grade available for rehab back and forth until one has one of them go free needle and then get a free needle on the remainder. Life can also be an overrun and a pc never audited will respond to a rehab of "something overdone". This doesn't mean the pc went release before Scientology-it means that purpose overrun then jams-rehab of life situations of overrun consists of hitting the purpose that was overrun and when this is hit, the pc goes release in PT and was not a release in the past. An example is an overrun located in 20 AD when the person, alert to Christianity decided to be good, made it and then overran it for 1945 years. When the purpose was found (to be good) and dated and the overrun spotted the needle went free. Rough auditing, bad TRs, "letting the pc Itsa", etc can swallow up free needles. Also a totally ARC Broke meter that won't read at all with bad indicators all over the place won't record a read, looks sometimes like a floating needle, the difference being the pc has total bad indicators-sour, mean, sad, etc. A free needle occurs most often after a big cognition and the unskilled auditor looks at the pc who is being bright and interesting and just doesn't see the needle float, asks more questions and overruns, and the free needle vanisheswhen a pc is cogniting, look at the meter not the pc. And the instant the TA starts up and the needle goes sticky suspect an overrun and check. 67 As for doing something else rather than Standard Procedure for rehab, plain ignorance can cause it. The auditor's desire to help the pc if unaccompanied by solid tech background leads to wild efforts, new processes and anything but cool standard procedure, When the person checking out pcs is also the case supervisor, unusual solutions creep in. The most errors I've seen made by a Case Supervisor were made after he had seen the pc or talked with the auditor. Cases have to be run by report only and auditors have to be supervised and their sessions listened to by somebody else besides the Case Supervisor. Tech is Tech. There is such a thing as Standard Tech. Pc wild tales and hollow eyes and auditor hobby horses have to be kept off Case Supervisor lines. So there must be a person who checks out pcs and supervises auditors and their auditing performance but who never opens his or her face to suggest instructions about the pc and only writes down that the auditor is rough or the process is flat or the process is overrun. The Case Supervisor lives in an Ivory tower. Sounds strange but unless it's done that way, wild departures from Standard Rehab Procedure and from Standard Tech in general will occur. Hell, all psychiatry went down that drain-the desperate patient, the desperate measures. Squirrelling stems from the Case Supervisor being the auditor supervisor and the pc interviewer. Oil, water, being in two divisions, Commies and Fascists, dogs and cats won't mix. Neither will the personal contacter of auditors and pcs and the Case Supervisor ever successfully stay crossed. The individual practitioner breaks down only because he does both auditing and Case Supervision. Auditing is an organization action which is why today we have Field Staff Members and HGCs. Additional notes of things discovered in the investigation of the plummeted statistic on Completions were: I . Auditors rabbiting out of uncertainty and so stumbling past End Phenomena and floating needles, 2. Case Supervisor getting auditors to ask leading questions on Pr Pr 2-"Ask the pc if he is interested in Medical Practices". 3. (c) of P: "Find out what the needle is floating on". 4. Case Supervisor: Told auditor that a floating needle was not the End Phenomenon of a Process in which "the TA had to be run out". 5. Lack of knowledge and understanding of the Technology and not knowing the difference between such things as Anaten, Secondaries and Engrams by Case Supervisor, (c) of P, and so confusing auditors. Of course the one thing one can't technically overcome is an SP keeping an area messed up. His case doesn't improve because of his intentions and overts and fear of people getting better or being bigger than he. When an SP dominates an area, only Ethics actions can handle. The primary indicator of the presence of an SP in an org is a plummeting statistic immediately after he starts handling a portion of it. Indifferent leadership, even inaction can't drive a statistic down. Only active suppression can. So watch the statistics and don't get reasonable when they fall. Either outside the org suppression has been brought down on that portion of the org, making it PTS or there is an SP there. The final answer is what happened just before the statistic fell. If a new appointment was made and it fell, unappoint it fast. If nothing cures the down statistic find the SP or handle the PTS situation because one or the other are there. Completions stayed down for 15 years. Then we found auditors never noticed free needles. Now for Heaven's sakes, 15 years was enough. Don't repeat the error! It does work you know. L. RON HUBBARD LRH:ml.rd Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED 68 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 7 MARCH 1966 Remimeo All Scn Staff Tech & Qual HGC CURE (Continued) Long after I thought the final findings were all in in the Nov-Dec 65 HGC Completion Slump, another really gross HGC error showed up. Training of HGC auditors was shifted from Qual to Tech Div just before the fantastic down curve. This change was known and caused a heavy investigation of the HGC. But this datum was not disclosed until later: STAR-RATED CHECK OUTS ON INTERNES AND AUDITORS DESPITE EXPLICIT INSTRUCTIONS WERE DROPPED THE MOMENT THE TRANSFER FROM QUAL TO TECH OCCURRED. The newer auditors began to audit with no real data. Thus we find the SP discovered in that investigation had discovered a thorough way to depress a statistic-you didn't require check outs on processes. This gives us another vital datum IF YOU DO NOT REQUIRE HGC AUDITORS AND INTERNES TO CHECK OUT STAR-RATED ON THEIR MATERIALS BEFORE THEY AUDIT HGC PCS THE COMPLETION STATISTIC WILL GO TO ZERO. It did at once. I think lack of this one datum has been holding back all the statistics in any org that has not recovered. Lack of star-rates on staff auditors and internes has been found to crash an HGC and deliver no service. Remedy it at once on all staff auditors, internes and supervisors. L. RON HUBBARD LRH:ml.rd Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED 69 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 7 MARCH 1966 Issue II Remimeo All Tech & Qual Hats Students Solo Audit Course Tech & Qual Interne Course Clearing Course URGENT STAR RATES ON TECH AND QUAL STAFF Effective on Receipt ETHICS NOTE ALL ORGS - It is a High Crime not to have this Policy continually in effect after I June 66 as it has been found to suppress orgs when not kept in effect and to crash HGCs. All HCO Bs and Tech Info and Advices of the following courses are STAR RATED and the student may not begin to audit until they have all been passed with Star-Rated type check outs with no comm lag. INTERNE COURSE (Power Process and HGC Staff Auditors) CLEARING COURSE (but not the platens) All vital data required for auditing at Level VI must be checked out, Star-Rated on the following Course: SOLO AUDIT COURSE All HGC and Qual Auditors and Internes must pass in all Scientology Orgs star-rated all HCO Bs directly concerned with all the Level Processes they will use on pcs, Rehabs, S & (c) and various Review actions and the Pol Ltrs governing the HGC and Review and any relation to Ethics before being permitted to audit an HGC pc in any HGC anywhere or to audit in Review. Note: The above data applies to all orgs when they teach the listed courses and applies to all HGCs at once. L. RON HUBBARD LRH:ml.rd Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED 70 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 8 MARCH 1966 Remimeo Exec Sees Hats Exec - HCO - Tech - Qual ES Comm Qual Hat Ethics HCO Sec Hat Dir I & R Hat Ethics Hat URGENT Tech & Qual Hats LRH Comm Hat HIGH CRIME Effective I June 1966 In any instance of a heavily falling statistic in Tech or Qual or a chronically low statistic in Tech or Qual in an org or in any org which has chronically low statistics in all divisions: The Ethics Officer must look for this policy violation which is the highest crime in Tech and Qual: TOLERATING THE ABSENCE OF, OR NOT INSISTING UPON STAR-RATED CHECK OUTS ON ALL PROCESSES AND THEIR IMMEDIATE TECHNOLOGY AND ON RELEVANT POLICY LETTERS ON HGC INTERNES OR STAFF AUDITORS IN THE TECH DIV OR STAFF AUDITORS OR INTERNES IN THE QUAL DIV FOR THE LEVELS AND ACTIONS THEY WILL USE BEFORE PERMITTING THEM TO AUDIT ORG PCS AND ON SUPERVISORS IN TECH AND QUAL WHO INSTRUCT OR EXAMINE OR FAILING TO INSIST UPON THIS POLICY OR PREVENTING THIS POLICY FROM GOING INTO EFFECT OR MINIMIZING THE CHECK OUTS OR LISTS. If an Ethics Officer or any person in HCO Dept 3 discovers this high crime to exist he must report it at once to the HCO Area Secretary. The HCO Area Secretary must at once order a thorough investigation into any and all persons who might have instigated this high crime and report the matter to the HCO Exec Sec. The HCO Exec Sec must then convene a Committee of Evidence with the persons accused as interested parties and must locate amongst them the suppressive or suppressives by the "reasonableness" of their defence, state of case and other signs. The Committee of Evidence must declare the located S.P. suppressive by HCO Ethics Order and dismiss. If any Ethics Officer, Director of I & R or HCO Area Secretary fails to obtain co-operation by superiors in carrying out this Policy Letter quickly then he or she must inform the LRH Communicator. The LRH Communicator must then cable full particulars to Worldwide. The Worldwide AdCouncil must then carry out this policy letter expeditiously and at any cost. If the HCO personnel making this discovery cannot obtain action in any other way he or she must go outside the org and cable LRH Comm WW and his actions and costs in so cabling will be reimbursed on claim to WW and his post will be fully protected. 71