HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 AUGUST 1970 Issue 11 (Cancels HCO P/L 21 Dec 69 "Revised New Public Divisions Org Board") Reinimeo All Division 8 Hats Staff Status II HCO Dept 3 Starrate DIVISION EIGHT THE PUBLIC SALES DIVISION Attached are the new Org Board for Division Eight, Div 8 Ideal Scenes and Statistics. This forwards a new breakthrough in Public Divisions organization making the three Divisions each with its own specialized product. Division 6 PR Area Control and Public Promotion Division 7 Public Services Division 8 Public Sales. This new Public Divisions re-organization must be studied to bring about maximum effectiveness and co-ordination. CS-8 for L. RON HUBBARD Founder LRH:DH:sb.aap Copyright (c) 1970 by L. Ron Hubbard ALL RIGHTS RESERVED Revised by HCO P/L 2 October 1970, Clarification ofdivisions 7and 8 Statistics, page 54.1 47 DIVISION 8 - PUBLIC SALES DIVISION Ideal Scene: Has internally a Public Registrar, fast and efficiently signing up a great inflow of public bodies for public courses, channeling them to their first major service, and has externally through good briefing, training, goodwill and helpfulness, a smooth operating mass sales force in the form of active FSMS, groups and franchises who are in communication, selecting lots of public into the Org for Dianetic and Scientology services, who are getting each selectee actually enrolled, and selling books by the ton. Its field is vast and expanding to ever increase the large number of higher services sold. Stat: GDS No. of new names to CF. DEPARTMENT 22 - FSM SALES Awareness Level: Purpose DIRECTOR OF CLEARING Ideal Scene: Hundreds of FSMs in the Org's field have formed a strong sales network, which is successfully active, selecting lots of people for Org Scientology and Dianetic services, getting each selectee to actually enrol, selling Dianetic and Scientology books in volume and responding to support all Org sales programs. Stat., Value of FSM commissions paid. FSM RECR UITMENT SECTION Ideal Scene: Voluminous FSM recruitment going forward with speed and efficiency, and FSMs being correctly appointed, trained, briefed and supplied. Stat.- No. of FSMs recruited. No. of FSM supply items mailed. FSM A CTI VITIES SECTION Ideal Scene: FSMs are competently handled and supervised as successful mass sales force, being kept in communication and activity, resulting in hundreds of selections to the Org and hundreds of Scientologists and Dianeticists continuing on their route to total freedom. Stat: 1. No. of letters and bulk mail to FSMS. 2. No. of FSMs heard from in week. 3. No. of valid selections made. BOOKSALESSECTION Ideal Scene: Scientology and Dianetic books sold in thousands by FSMs to the public, to bookstores and by broad distribution through local distributors. Stat.- No. of books sold by FSMS, to bookstores and through distributors. FSM A WARDS SECTION Ideal Scene: Upstat deserving FSMs are validated to the encouragement of further activity by publishing regular award programs, policing commission payments so that no delay in Div III occurs and awarding beautiful permanent certificates on time to all FSMs who have proven themselves in their first provisional year. Stat: No. commissions paid, on time, certs awarded and program awards actually received that week. 48 DEPARTMENT 23 - FIELD SALES Awareness Level: Expansion Ideal Scene: An org field filled with many successful Scientology and Dianetic groups and franchises from which a continuous flow of selectees and business is received in a spirit of goodwill, co-operation and teamwork. Stat: 1. No. of groups and franchises in the field. 2. No. of selections to the org by orgs, groups and franchises. GR 0 UPS SECTION Ideal Scene: Many successful Scientology and Dianetic groups are active in the field channeling lots of people into the org while new groups are being established as a continuing action. Stat: No. of Scientology and Dianetic groups active in the field. No. of mailings sent to them. FRANCHISE SECTION Ideal Scene: There is a growing number of successful, active Scientology franchises established in the field, in comm, supplied and trained by the org as necessary to success. Stat: No. of franchises active in the field. No. of items sent to them including letters. FIELD RELA TIONS SECTION Ideal Scene: A high spirit of goodwill and teamwork exists between the org and its groups and franchises through org goodwill actions, promotion, help, communication, understanding and validation resulting in continuously bettered co-operation and selections to the org. Stat: No. selections to the org by groups and franchises. No. of groups and franchises heard from in week. A UDITORS ASSOCIA TION REGISTRA TION SECTION Ideal Scene: Through promotion, publicity, correspondence and administrative conduct the Auditors Association Registrar has established and is projecting a popular, professional image of the Auditors Association which is rapidly expanding in membership and well known throughout the community for its goodwill and helpfulness; all Association files, records, minutes, membership lists are up to date in a safe, accessible location available for easy reference and use. Stat: 1. Total Assn promo pieces and publicity items out in week. 2. No. of new Assn members in week. 3. No. of Assn files up to date and correctly filed. A UDITORS A SSOCIA TION SECTION Ideal Scene: The Auditors Association Secretary has all Field Auditors and Auditors united as members of the Org's Auditors Association who are well informed, in communication and effectively coordinated as a working team in the spirit of goodwill and co-operation, each member actively auditing, selecting and assisting the Org to further strengthen and expand a strong 3rd Dynamic in the community which is progressing across the bridge to Total Freedom. Stat: 1. No. of Field Auditors who audited, selected, did something worth while for the Org or heard from in week 2 No. of attendees to weekly Auditors Association meetings. 3. No. of training sign-ups at the Auditors Association meeting. 49 DEPARTMENT 24 - PUBLIC REGISTRATION Awareness Level: Realization PUBLICREGISTRAR Ideal Scene: Many people flooding through public registration lines, each being rapidly and efficiently helped, 8-C'd and enrolled from service to service resulting in daily mass enrollment of the public onto their first major Dianetics or Scientology service. Stat: No. of new names to CIF. PR OSPE CT CA R D FIL ES SE CTION Ideal Scene: Rapid and increasing numbers of prospect cards to prospect card files, each correctly filed, policed and up to date with all prospect cards who become a new name to CF immediately routed complete with all data to Central Files via Addresso. Stat: 1. No. prospect cards, up to date complete as to data and correctly filed. 2. No. of completely clearly made out prospect cards routed to CF. PR OSPECT PR OMOTION SECTION Ideal Scene: All prospects in prospect card files in communication and speedily continuing on lines from service to service with any drop outs rapidly returned to Org Public Services until they are a new name to CF, as a result of voluminous effective promotion by categories, excellent handling of any correspondence and necessary follow up ensured by FSM personal contact as needed. Stat: No. of Info Packs, Selectee Advice Packs and letters out. No. of discontinuing prospects returned to Public Service. PUBLIC REGISTRA TION SECTION Ideal Scene: Hundreds of people rapidly, effectively handled and enrolled resulting in a steady flow of people being channeled to their first major Scientology or Dianetic service. Stat: No. of people enrolled in their first major service. 50 DIVISION 8 PUBLIC SALES DIVISION Purpose Expansion Realization I I I Dept 22 Dept 23 Dept 24 DEPT OF DEPT OF DEPT OF FSM SALES FIELD SALES PUBLIC REGISTRATION DIR OF CLEARING DIR OF FIELD SALES PUBLIC REGISTRAR FSM RECRUITMENT GROUPS SECTION PROSPECT CARD FILES SECTION SECTION FSM Appointment Unit Groups Recruitment Unit Prospect Card Collection FSM Training Unit Groups Registration Unit Unit FSM Supplies Unit Groups Training Unit Prospect Card Filing Groups Supplies Unit Unit FSM ACTIVITIES SECTION NN Transfer Unit FSM Promotion Unit FRANCHISE SECTION FSM Events Unit Franchise Recruitment PROSPECT PROMOTION FSM Special Projects Unit Unit SECTION FSM Selections Unit Franchise Training Unit Three Duplisticker Unit ARC Bk Reg Liaison Unit Franchise Supplies Unit Special Info Pack Mailings Unit BOOK SECTION FIELD RELATIONS Liaison to Dept 18 B/Sales Training Unit SECTION for Stocks Sub Unit Book Selling Unit Org Promotion Unit Correspondence Unit Bookstore Liaison Unit Field Communication Unit FSM Sales Liaison Unit Book Distribution Unit ARC Bk Reg Liaison Unit Selectee Advice Mailings Goodwill Activities Unit Unit FSM AWARDS SECTION Award Program Unit AUDITORS ASSOCIATION PUBLIC REGISTRATION Commission Policing Unit REGISTRATION SECTION SECTION Auditors Association Asst Public Regs Unit Registrar Telephone Unit Assn Application Unit Div VII Liaison Unit Membership Cards Unit Assn Promotion Unit Flyer Mailings Sub Unit Advice Letters Sub Unit Press Releases Sub Unit Assn Correspondence Unit Assn Minutes & Records Unit AUDITORS ASSOCIATION SECTION Auditors Assn Secretary Assn Meetings Unit Higher Training Enrolment Sub Unit Assn Activities Unit Plans Sub Unit Projects Assignment Sub Unit Coordination Sub Unit Completions Sub Unit ARC Bk Liaison Unit 51 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 28 AUGUST 1970 Remimeo Class IV Orgs Auditors Assn Sec Hat Auditors Assn Reg Hat Dist Sec PES AUDITORS ASSOCIATION The following is the Org Board, Ideal Scenes and Statistics for the Auditors Association implemented by LRH ED 120 INT "Auditors Association Project". (For Class IV Orgs) Last two sections of Dept 23 Division 8 - Auditors Association Registration Section Auditors Association Registrar Assn Application Unit Membership Cards Unit Assn Promotion Unit Flyer Mailings Sub Unit Advice Letters Sub Unit Press Releases Sub Unit Assn Correspondence Unit Assn Minutes & Records Unit Auditors Association Section Auditors Association Secretary Assn Meetings Unit Higher Training Enrollment Sub Unit Assn Activities Unit Plans Sub Unit Projects Assignment Sub Unit Co-ordination Sub Unit Completions Sub Unit ARC Break Reg Liaison Unit Auditors Association Registration Section - Ideal Scene: Through promotion, publicity, correspondence and administrative conduct the Auditors Association Registrar has established and is projecting a popular, professional image of the Auditors Association which is rapidly expanding in membership and well known throughout the community for its goodwill and helpfulness; all Association files, records, minutes, membership lists are up to date in a safe accessible location readily available for easy reference and use Stat: 1. Total Assn promo pieces and publicity items out in week. 2. No. of new Assn members in week. 3. No. of Assn files up to date and correctly filed. 52 Auditors Association Section - Ideal Scene: The Auditors Association Secretary has all Field Auditors and Auditors united as members of the Org's Auditors Association who are well informed, in communication and effectively coordinated as a working team in the spirit of goodwill and co-operation, each member actively auditing, selecting and assisting the Org to further strengthen and expand a strong 3rd Dynamic in the community which is progressing across the bridge to Total Freedom. Sta t: 1 No. of Field Auditors who audited, selected, did something worth while for the Org or heard from in week. 2 No. of attendees to weekly Auditors Association Meetings. 3. No. of training sign-ups at the Auditors Association meeting. CS-8 for LRH:DH:rr.aap L. RON HUBBARD Copyright (D 1970 Founder by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 2 OCTOBER 1970 (Amends: HCO P/L 20 August 70 Issue III Div 6 HCO P/L I I Dec 69 Appearances in Public Divs) Remimeo All Div 6 Hats Staff Status II Starrate APPEARANCES CLARIFICATION Appearances is a duty of the PR Briefing Section Dept 16, Division 6. It is reflected in the stat stated in HCO P/L 20 August '70. The PR Briefing Section is amended as follows: PR BRIEFING SECTION Management Advisory Unit PR Personnel Briefing Unit Staff Briefing Unit Lecture/Tour/Event Briefing Unit Org Appearances Unit. CS-6 for LRH:DH:sb.rd L. RON HUBBARD Copyright (g) 1970 Founder by L. Ron Hubbard ALL RIGHTS RESERVED 53 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 2 OCTOBER 1970 Remimeo All Divs 7 & 8 (Revises HCO PL 20 August 1970 "Division Seven- Hats The Public Services Division" and HCO PL 20 August Staff Status 11 1970 "Division Eight-The Public Sales Division") HCO Dept 3 Starrate CLARIFICATION OF DIVISIONS 7 and 8 STATISTICS DIVISION 7 The Division 7 GDSes are amended to:- Dual (a) Number of people routed from a public event, Introductory lecture or Testing to a Registrar. (Includes Public Reg, Body Reg and ARC Brk Reg.) (b) Number of basic courses and basic processing completions. The DEPARTMENT 20 - PUBLIC CONTACT stat is amended to:- Number of new people routed from Intro Lecture or Testing to the Public Registrar. The ROUTING TO PUBLIC REGISTRAR SECTION (Dept 20) stat is amended to:- Number of new persons routed from Intro Lecture or Testing to the Public Registrar. DIVISION 8 The GROUPS SECTION (Dept 23) stats are amended to:- Dual (a) NumberofScientologyandDianeticgroupsactiveinthefield. (b) Number of items sent to them including letters. The PUBLIC REGISTRATION SECTION (Dept 24) stats are amended to:- Dual (a) Number of people signed up for their first major service. (These are included in the new names to CF GDS of Division 8.) (b) Number of people enrolled in a basic service. CS-6 and CS-7/8 for LRH:TD:DH:sb.rd L. RON HUBBARD Copyright (c) 1970 Founder by L. Ron flubbard ALL RIGHTS RESERVED [Amended by HCO P/L 5 February 1971 Issue III, FEBCExecutiveDirectorOry GDSes, in the 1971 Year Book; cancelled by HCO P/L 3 July 1971, Registration Change-New Names to CIF Change, page 227.] 54 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 18 OCTOBER 1970 Remimeo All Public Div Hats in Lower Level Orgs, SH Orgs and AOs OEC Checksheet PR Course Chsht PUBLIC DIVISIONS ORG BOARD Reference: HCO P/L 20 Aug 70 "Division Six - The Public Relations Division" HCO P/L 20 Aug 70 "Division Seven - The Public Services Division" HCO P/L 20 Aug 70 "Division Eight - The Public Sales Division" This Policy Letter gives the current Public Divisions Org Board. This Org Bd differs from that contained in the above referenced HCO P/Ls in that additional Sections and Units applying to SH Orgs and Advanced Orgs have been included. Post titles are also shown. This Org Bd covers now all Service Orgs, applying as marked to the Lower Level Orgs, SH Orgs and AOs. A further Policy Letter will be issued showing everything that was ever issued on a Division 6 or Public Divisions Org Bd from its first formation to present time. CS-6, CS-7/8 for L. RON HUBBARD Founder LRH:TD:DH:rr.ka.rd Copyright (Z 1970 by L. Ron Hubbard ALL RIGHTS RESERVED [Modified by HCO P/L 3 July 1971, Registration Change-New Names to CIF Change, page 227.1 55 DIVISION 6 PUBLIC RELATIONS DIVISION PUBLIC RELATIONS SECRETARY Acceptability Control Propagation F- I I Dept 16 Dept 17 Dept 18 FACT FINDING & RESEARCH PRCONTROL PUBLIC COMMUNICATION DIR OF FACT FINDING DIR OF PR CONTROL DIR OF PUBLIC AND RESEARCH COMMUNICATION PR PGM PRE TEST SECTION FACT LIBRARY SECTION PR PGM PRE TEST ADVERTISING SECTION FACT LIBRARY OFFICER OFFICER ADVERTISING OFFICER Org History Unit Pilot Personnel Assignment Unit (Newspaper, Mag, TV Org History IIC Pilot Personnel Assignment I/C and Radio) Morgue Files Unit Pilot Activities Unit Advert Design Unit Morgue Files IIC Pilot Activities I/C Advert Design I/C Current Events & Trends Pilot Debrief Unit Writing Sub-Unit Files Sub-Unit Pilot Debriefer I/C Writing I/C Current Events & Trends Data Liaison to Dept 16 Unit Artist Sub-Unit Files IIC Data Liaison to Dept 16 I/C Artist I/C Survey, Evaluation & Research Layout Sub-Unit Results Files Unit PUBLICITY SECTION Layouti/C Survey, Evaluation & Research Ad Placement Unit Results Files I/C PUBLICITY OFFICER Ad Placement I/C Org PR Policies Library Unit (Public Name-Public Publicity Section Liaison Unit Org PR Policies Library I/C Relations Officer) Publicity Section Liaison IIC PR Programme Records Unit Mass Media Contact Ad Response Analysis Unit PR Pgm Records I/C Relations Unit Ad Response Analysis I/C Mass Media Contact SURVEYS SECTION Relations IIC INFO PACK SECTION Contact Card File Sub-Unit INFO PACK OFFICER SURVEYS OFFICER Contact Card File I/C Fact Finding Surveys Unit Mass Media Info Service Unit Info Pack Compilation Unit Fact Finding Surveys I/C Mass Media Info Service IIC Info Pack Compilation I/C Popularity Surveys Sub-Unit Press Releases Unit Div 2 Printing Liaison Unit Popularity Surveys I/C Press Releases I/C Div 2 Printing Liaison I/C Opinion Surveys Sub-Unit Press Conferences Sub-Unit Mailing List Purchasing Unit Opinion Surveys I/C Press Conferences I/C (Lower Orgs Only) Promotion Response Magazines Features Sub-Unit Mailing List Purchasing I/C Analysis Unit Magazines Features I/C Info Pack Stuffing Unit Promotion Response TV Publicity Unit Info Pack Stuffing I/C Analysis I/C TV Publicity I/C IWGCC Info Pack Stocks Unit Customer Complaints Unit Radio News Releases Unit (AOs Only) Customer Complaints I/C Radio News Releases IIC IWGCC Info Pack Stocks IIC Publics Classification Unit Publics Classification I/C STAFF RELATIONS SECTION PROMOTION SECTION STAFF RELATIONS OFFICER PROMOTION OFFICER SUCCESS SECTION Staff News Unit Promotion Design Unit SUCCESS OFFICER Staff News IIC Promotion Design I/C New Staff Org Guide Writing Sub-Unit Success Interview Unit Handouts Sub-Unit Writing I/C Success Interview I/C New Staff Org Guide Artist Sub-Unit Success Story Files Unit Handouts IIC Artist I/C Success Story Files I/C Staff Info Handouts Sub-Unit Layout Sub-Unit Success Categorization Staff Info Handouts IIC Layoutl/C Sub-Unit Staff News Bulletins Sub-Unit Div 2 Printing Liaison Unit Success Categorization I/C Staff News Bulletins I/C Div 2 Printing Liaison I/C Validation Unit Staff Social Events Unit Promotion Mail and Validation IIC Staff Social Events IIC Distribution Unit Promotion & PR Liaison Unit Staff Suggestions/Ideas Unit Promotion Mail and Promotion & PR Liaison I/C Staff Suggestions/Ideas I/C Distribution I/C Liaison to Qual Unit Staff Validations Unit Intro Lecture/Testing Liaison to Qual IIC Staff Validations I/C Handouts Sub-Unit 56 NEW POLICIES AND PR COMMUNITY CONTROL Intro Lecture/Testing PROGRAMMES SECTION SECTION Handouts I/C PR PROGRAMME PLANNING COMMUNITY CONTROL Posters Sub-Unit OFFICER OFFICER Posters I/C (Public Name-Public Congress & Special Event Compilations & Research Unit Relations Officer) Flyers & Handouts Sub-Unit Compilations & Research I/C Congress & Special Event Programme Result Eval Unit Community Info Service Unit Flyers Handouts I/C Programme Result Eval I/C Community Info Service I/C Ticket Distribution Sub-Unit PR Ideas Unit Publicity Sect Liaison Ticket Distribution I/C PR Ideas I/C Sub-Unit Staff/FSM Distribution New Policy Origination Unit Publicity Sect Liaison I/C Volunteers Unit New Policy Origination I/C Community Social Events Unit Staff/FSM Distribution Programme Planning Unit Community Social Events I/C Volunteers I/C Programme Planning I/C House Tours Sub-Unit Programme Issuance Unit House Tours I/C Programme Issuance I/C Gung-Ho Groups Unit Gung-Ho Groups I/C OT Civilization Unit PR BRIEFING SECTION OT Civilization I/C Contact Card File Sub-Unit PR BRIEFING OFFICER Contact Card Files I/C Management Advisory Unit Community Org Participation Management Advisory I/C Sub-Unit PR Personnel Briefing Unit Community Org Participation I/C PR Personnel Briefing I/C ARC Bk Reg Liaison Unit Staff Briefing Unit ARC Bk Reg Liaison I/C Staff Briefing I/C Lecturer, Tour & Event SPECIAL PR PROGRAMME Briefing Unit EXECUTION SECTION Lecturer, Tour & Event SPECIAL PR PROGRAMMES Briefer I/C OFFICER Org Appearance Unit Org Appearance I/C S. Pgm Handout Writing & Promo Unit S. Pgm Handout Writing & Promo I/C S. Pgm Personnel Assignment Unit S. Pgm Personnel Assignment I/C S. Pgm Personnel Drilling Sub-Unit S. Pgm Personnel Drilling I/C S. Pgm Activities Unit S. Pgm Activities I/C VIP Contacts Sub-Unit VIP Contacts I/C Special PR Events Staging Sub-Unit Special PR Events Staging I/C PR Gimmick Stunt Staging Sub-Unit PR Gimmick Stunt Staging I/C ARC Bk Reg Liaison Sub-Unit ARC Bk Reg Liaison I/C S. Pgm Debrief Unit S. Pgm Debriefer I/C Data Liaison to Dept 16 Unit Data Liaison to Dept 16 I/C CLEAR/OT PR ACTIVITIES SUB-SECTION (AOs Only) CLEAR/OT PR OFFICER Clear/OT PR Relations Unit Clear/OT PR Relations I/C Clear/OT PR Briefing Unit Clear/OT PR Briefing I/C Clear/OT PR Activities Unit Clear/OT PR Activities I/C Clear/OT PR Special Pgms Unit Clear/OT PR Special Pgms I/C 57 DIVISION 7 PUBLIC SERVICES DIVISION PUBLIC SERVICES SECRETARY Decision Rehabilitation Participation I I Dept 19 Dept 20 Dept 21 PUBLIC EVENTS PUBLIC CONTACT PUBLIC COURSES DIR OF PUBLIC EVENTS DIR OF PUBLIC CONTACT DIR OF PUBLIC COURSES EVENTS PLANNING AND INTRODUCTORY LECTURES BASIC COURSES AND PREPARATION SECTION SECTION PROCESSING ADMIN EVENTS PLANNING AND (Lower Orgs Only) SECTION PREPS OFFICER INTRODUCTORY LECTURES (Lower Orgs & SHs) Scheduling Unit OFFICER BASIC COURSES ADMIN Scheduling I/C OFFICER Personnel Unit Lecturer Unit Roll Call Unit Personnel I/C Lecturer Roll Call I/C Programme Unit Introductory Film Unit Progress Board Unit Programme I/C Introductory Film I/C Progress Board I/C Space Allocation Unit (PE Course Lecturer Unit) Materials Issuance Unit Space Allocation IIC Materials Issuance I/C Booths & Displays Sub-Unit Booths & Displays I/C CLEAR NIGHTS SECTION Audio Visual Unit (AO s Only) BASIC COURSES SECTION Audio Visual I/C (Lower Orgs Only) Stage & Lighting Sub-Unit CLEAR NIGHTS OFFICER BASIC COURSES OFFICER Stage & Lighting I/C Clear Night Scheduling Unit HAS Course Unit Clear Nights Scheduling I/C HAS Course Supervisor EVENTS EXECUTION Clear Night Promo Liaison Unit HQS Course Unit SECTION Clear Night Promo Liaison I/C HQS Course Supervisor EVENTS EXECUTION Clear Night Preparation Unit Extension Course Unit OFFICER Clear Night Preparation I/C Extension Course Supervisoi Clear Night Execution Unit Congress Unit Clear Night Execution I/C BASIC PROCESSING Congress Manager SECTION Dianctic Conferences Sub-Unit TESTING SECTION BASIC PROCESSING OFFICER Dn Conferences I/C (Lower Orgs Only) Open House Unit Introductory Auditing Session Unit Open House I/C TESTING OFFICER (Lower Orgs Only) Film & Tape Plays Unit Introductory Auditors I/C Film & Tape Plays I/C Routine Testing Unit Group Processing Unit Goodwill Tours Unit Routine Testing I/C (Lower Orgs & SHs) Goodwill Tours I/C Tests After Lectures Unit Group Processing I/C Lectures to Groups Sub-Unit Tests After Lectures I/C Co-Audit Unit Lectures to Groups I/C Test Marking Unit (Lower Orgs & SHs) Auditors Assn Events Unit Test Marking I/C Co-Audit I/C (Lower Orgs Only) Test Evaluation Unit Auditors Assn Events I/C Test Evaluation I/C Auditors Night Sub-Unit (Lower Orgs Only) Auditors Night I/C SAINT HILLER EVENTS SECTION CHAPLAIN'S SECTION (SHs Only) CHAPLAIN SAINT HILLER EVENTS Chaplain's Court Unit OFFICER Chaplain's Court I/C Chaplain's Court Arbiter Saint Hiller Volunteers Unit Chaplain's Court Files I/C SH Volunteers I/C Church Services Unit SH Event Scheduling Unit Church Services I/C SH Event Scheduling I/C Church Ceremonies Sub-Unit Saint Hillers Night Unit Church Ceremonies I/C Saint Hillers Night IIC 58 Weekly Sunday Services ROUTING'TO PUBLIC Sub-Unit REGISTRAR SECTION Sunday Services I/C CONTACT ROUTING Staff & Franchise Day OFFICER Sub-Unit (SHs Only) Staff & Franchise Day I/C Attendee Cards Unit OT Service Sub-Unit Attendee Cards I/C (AOs Only) Dist & Collection Sub-Unit OT Services I/C Dist & Collection I/C OT Committee Sub-Unit Sorting Sub-Unit OT Comm Secretary Sorting I/C OT Comm Registrar Body Routers Unit Morale Unit Body Routers I/C Morale I/C ARC Break Liaison Marriage Counselling ARC Break Liaison I/C Sub-Unit Marriage Counselling I/C Org Morale Sub-Unit Org Morale I/C ROUTING TO REGISTRAR SECTION EVENTS ROUTING OFFICER Attendee Cards Unit .Attendee Cards I/C Dist & Collection Sub-Unit Dist & Collection I/C Sorting Sub-Unit Sorting I/C Body Routers Unit Body Routers I/C ARC Break Liaison ARC Break Liaison I/C 59 DIVISION 8 PUBLIC SALES DIVISION PUBLIC SALES SECRETARY Purpose Expansion Realization I I I Dept 22 Dept 23 Dept 24 DEPT OF FSM SALES DEPT OF FIELD SALES DEPT OF PUBLIC DIR OF CLEARING DIR OF FIELD SALES REGISTRATION GROUPS SECTION PUBLIC REGISTRAR FSM RECRUITMENT GROUPS OFFICER (CLEAR REGISTRAR SECTION Groups Recruitment Unit - AOs ONLY) Groups Recruitment I/C FSM RECRUITMENT Groups Registration Unit PROSPECT CARD FILES OFFICER Groups Registration I/C SECTION Groups Training Unit (Files not cards FSM Appointment Unit Groups Training I/C for SHs) FSM Appointment I/C Groups Supplies Unit FSM Training Unit Groups Supplies I/C PROSPECT CARD FILES FSM Training I/C FRANCHISE SECTION OFFICER FSM Supplies Unit FSM Supplies I/C FRANCHISE OFFICER Prospect Card Collection Unit Franchise Recruitment Unit Prospect Card Collection I/C Franchise Recruitment I/C Prospect Card Filing Unit FSM ACTIVITIES Franchise Training Unit Prospect Card Filing I/C SECTION Franchise Training I/C NN Transfer Unit Franchise Supplies Unit NN Transfer I/C FSM ACTIVITIES Franchise Supplies I/C OFFICER LOWER ORGS SUB-SECTION PROSPECT PROMOTION FSM Promotion Unit (SHs & AOs Only) SECTION FSM Promotion IIC ORGS OFFICER PROSPECT PROMOTION FSM Events Unit FSM Events I/C Selectee Quotas Unit OFFICER FSM Special Projects Unit Selectee Quotas I/C Three Duplisticker Unit FSM Special Projects I/C Lower Org Relations Unit (Lower Orgs Only) FSM Selections Unit Lower Org Relations I/C Three Duplistickers IIC FSM Selections I/C FIELD RELATIONS Addresso Lists Liaison Unit ARC Bk Reg Liaison Unit SECTION (SHs & AOs Only) ARC Bk Reg Liaison I/C Addresso Lists Liaison I/C FIELD RELATIONS Special Info Pack OFFICER Mailings Unit BOOK SECTION Org Promotion Unit Special Info Pack Org Promotion I/C Mailings I/C BOOK OFFICER Field Communication Unit Liaison to Dept 18 for Field Communication I/C Stocks Sub-Unit B/Sales Training Unit ARC Bk Reg Liaison Unit Stocks Liaison I/C B/Sales Training I/C ARC Bk Reg Liaison I/C Correspondence Unit Book Selling Unit Goodwill Activities Unit Correspondence I/C Book Selling I/C Goodwill Activities I/C FSM Sales Liaison Unit Bookstore Liaison Unit FSM Sales Liaison IIC Bookstore Liaison I/C AUDITORS ASSOCIATION Book Distribution Unit REGISTRATION SECTION Selectee Advice Mailings Unit (Lower Orgs Only) (Lower Orgs Only) Book Distribution I/C AUDITORS ASSOCIATION Selectee Advice Mailings I/C FSM AWARDS SECTION REGISTRAR PUBLIC REGISTRATION Assn Application Unit SECTION FSM AWARDS OFFICER Assn Applications I/C (Lower Orgs Only) Membership Cards Unit Award Program Unit Membership Cards I/C PUBLIC REGISTRATION FSM Award Program I/C Assn Promotion Unit OFFICER Commission Policing Unit Assn Promotion I/C FSM Commission Policing I/C Flyer Mailings Sub-Unit Asst Public Regs Unit Flyer Mailings I/C Asst Public Regs I/C Advice Letters Sub-Unit Telephone Unit Advice Letters I/C Telephone I/C Press Releases Sub-Unit Div VII Liaison Unit Press Releases I/C Div VII Liaison I/C 60 Assn Correspondence Unit SH PUBLIC REG SECTION Assn Correspondence I/C (SHs Only) Assn Minutes & Records Unit Assn Minutes & Records I/C SH PUBLIC REGISTRATION AUDITORS ASSOCIATION OFFICER SECTION Asst SH Public Reg Unit (Lower Orgs Only) Asst SH Public Regs I/C AUDITORS ASSOCIATION SH Tours Reg Unit SECRETARY SH Tours Regs I/C Assn Meetings Unit SH Congresses/Events Reg Unit Assn Meetings I/C SH Congresses/Events Regs I/C Higher Training Enrolment Liaison to Dissem Unit Sub-Unit Liaison to Dissem I/C Higher Tr Enrolment Clerk Assn Activities Unit CLEAR REG SECTION Assn Activities I/C (AOs Only) Plans Sub-Unit Plans I/C Projects Assignment Sub-Unit CLEAR REGISTRATION Projects Assignment I/C OFFICER Coordination Sub-Unit Coordination I/C D/Clear Reg Unit Completions Sub-Unit D/Clear Regs I/C Completions I/C AO Tour Reg Unit ARC Bk Liaison Unit AO Tour Regs I/C ARC Bk Liaison I/C AO Event Reg Unit AO Event Regs I/C SAINT HILLERS ASSN Liaison to Dissem Unit REGISTRATION SECTION Liaison to Dissem I/C (SHs Only) SAINT HILLERS ASSN REGISTRAR Assn Application Unit Assn Applications I/C Membership Cards Unit Membership Cards I/C Assn Promotion Unit Assn Promotion I/C "The Saint Hiller" Magazine Sub-Unit The Saint Hiller Mag Editor Flyer Mailings Sub-Unit Flyer Mailings I/C Advice Letters Sub-Unit Advice Letters I/C Press Releases Sub-Unit Press Releases I/C Assn Correspondence Unit Assn Correspondence I/C Assn Minutes & Records Unit Assn Minutes & Records I/C SAINT HILLERS ASSN SECTION (SHs Only) SAINT HILLERS ASSN SECRETARY Assn Meetings Unit Assn Meetings I/C Higher Training Enrolment Sub-Unit Higher Training Enrolment I/C Assn Activities Unit Assn Activities I/C Plans Sub-Unit Plans I/C Projects Assignment Sub-Unit Projects Assignment I/C Coordination Sub-Unit Coordination I/C ARC Bk Reg Liaison Unit ARC Bk Reg Liaison I/C 61 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo HCO POLICY LETTER OF 24 OCTOBER 1970 SH Orgs Saint Hillers Assn Section Hats Saint Hillers Assn Regn Section Hats Saint Hiller Events Section Hats SH Dir Field Sales Hat SH Dir Public Contact Hat SH Public Sales Sec Hat SH Public Services Sec Hat SAINT HILLERS SH PES Hat OEC Checksheet ASSOCIATION Just as Class IV Orgs have their Auditors Association, a Saint Hillers Association is hereby instituted for Saint Hill Orgs. It has the same purpose and format as the Auditors Association but is limited in its membership to SHSBC Graduates. The program is designed to cultivate your SHSBC Field Auditors, get them informed, get them auditing, get them as FSMS, obtain their goodwill and assistance and get them helping you now now now. Weekly meetings for members and new members are held in the Org, Saint Hillers Assn Section, Dept 23, Div 8. Events are put on for members of the Saint Hillers Association by the Saint Hiller Event Section of Dept 20, Div 7. The Saint Hillers themselves on a volunteer basis assist with and are gotten to participate heavily and actively in "Saint Hillers Night", a regular weekly event run also in Saint Hiller Event Section of Dept 20, Div 7. This event is however not solely for members, but may be attended by ANYONE WHO HAS SIGNED UP (and of course made some advance payment for) THE SHSBC as well as Saint Hill Students and Graduates. In addition to other promotion for Saint Hillers Night, Saint Hillers themselves are to be urged to bring people along to the event and to select them for the SHSBC. An SH Public Registrar (Div 8, Dept 24) must always be available and active before the start of the event (as well as during and after it) so that people can sign up for the SHSBC and then attend the event. Every effort should be made to get all who have signed up for the SHSBC regularly attending Saint Hillers Night, and to get people to sign up for the SHSBC so they may attend. The following are the Org Board, Ideal Scenes and Statistics for the Saint Hillers Association and Saint Hiller Events Section for Saint Hill Orgs. (For SH Orgs) Last two sections of Dept 23, Division 8 SAINT FULLERS ASSOCIATION REGISTRATION SECTION (SHs Only) SAINT HILLERS ASSOCIATION REGISTRAR Assn Applications Unit Assn Applications I/C Membership Cards Unit Membership Cards I/C Assn Promotion Unit Assn Promotion I/C 62 "The Saint Hiller" Magazine Sub-Unit "The Saint Hiller" Editor Flyer Mailings Sub- Unit Flyer Mailings I/C Advice Letters Sub-Unit Advice Letters I/C Press Releases Sub-Unit Press Releases I/C Assn Correspondence Unit Assn Correspondence I/C Assn Minutes and Records Unit Assn Minutes and Records I/C SAINT HILLERS ASSOCIATION SECTION (SHs Only) SAINT HILLERS ASSOCIATION SECRETARY Assn Meetings Unit Assn Meetings I/C Higher Training Enrolment Sub-Unit Higher Training Enrolment I/C Assn Activities Unit Assn Activities I/C Plans Sub-Unit Plans I/C Projects Assignment Sub-Unit Projects Assignment I/C Co-ordination Sub-Unit Co-ordination I/C ARC Bk Reg Liaison Unit ARC Bk Reg Liaison I/C Fourth Section of Dept 20, Division 7 SAINT HILLER EVENTS SECTION (SHs Only) SAINT HILLER EVENTS OFFICER Saint Hiller Volunteers Unit Saint Hiller Volunteers I/C Saint Hiller Event Scheduling and Planning Unit Saint Hiller Event Scheduling and Planning I/C Saint Hiller Events Unit Saint Hiller Events I/C Saint Hillers Night Unit Saint Hillers Night I/C 63 IDEAL SCENES AND STATISTICS SAINT HILLERS ASSOCIATION REGISTRATION SECTION DEPT 23 - DIV 8 Ideal Scene: Through promotion, publicity, correspondence and administrative conduct the Saint Hillers Association Registrar has established and is projecting a popular, professional image of the Saint Hillers Association which is rapidly expanding in membership and is well known throughout the community for its goodwill and helpfulness; all Association files, records, minutes, membership lists are up-to-date in a safe, accessible location readily available for easy reference and use, Stat: 1. Total Assn Promo pieces and publicity items out in week. 2. Number of new Assn members in week. 3. Number of Assn files up-to-date and correctly filed SAINT HILLERS ASSOCIATION SECTION DEPT 23 - DIV 8 Ideal Scene: The Saint Hillers Association Secretary has all SHSBC Graduates united as members of the Org's Saint Hillers Association and has them well informed, in communication and effectively coordinated as a working team in the spirit of goodwill and cooperation, each member actively auditing, selecting and assisting the Org to further strengthen and expand a strong 3rd Dynamic in the community which is progressing across the bridge to Total Freedom. Sta t: 1. No. of Saint Hiller Assn members who audited, selected, did something worthwhile for the Org or heard from in week. 2. /Vo. of attendees to weekly Saint Hillers Association meetings. 3. No. of training sign-ups at the Saint Hillers Association meetings. SAINT HILLER EVENTS SECTION DEPT 23 - DIV 7 Ideal Scene: Lots of excellently, professionally and effectively run events for SH grads, students and enrollees which inform and which especially demonstrate auditing, its effectiveness and results, so that tremendous interest and enthusiasm is generated, attendance increased week to week, attendees become more active as auditors, students and FSMS, and which bring about high and increasing numbers of enrollments for training and processing, and in particular for the SHSBC. Stat: Number of attendees at Saint Hiller and SHSBC enrollee events for the week. The purpose of the Saint Hillers Association Program is to get Dianetics and Scientology into Power in the community. Tony Dunleavy CS-7/8 for L. RON HUBBARD LRH:TD:rr.rd Founder Copyright (c) 1970 by L. Ron Hubbard ALL RIGHTS RESERVED 64 HUBBARD COMMUNICATIONS OFFICE Remimeo Saint Hill Manor, East Grinstead, Sussex Starrate- Exec Dir HCO ES, OES, PES HCO POLICY LETTER OF I DECEMBER 1970 All Public Divisions Issue 11 All Dissem Body Reg Hat Letter Reg Hat CLARIFICATION Public Reg Hat Dir Public-Comm Hat REGISTRATION BREAKTHROUGH Dir of Clearing Hat Addresso Hat (Modifies HCO P/L 30 July 70, Important Staff Status 11 Registration Breakthrough) CFNEWNAMEDEFINITION As per page 302, Volume 2, HCO P/L 30 July 70, Reg Breakthrough: A NEW NAME TO C/F IS AN HAS GRADUATE OR SOMEONE WHO HAS BOUGHT A MAJOR SERVICE. CLARIFICATION: In the case of someone buying a Major Service for the first time, per the definition, it can be counted as a new name whether bought and paid for in part or full. COMMISSION TO PUBLIC REG As per page 305, Volume 2, HCO P/L 30 July 70, Reg Breakthrough: Further the Public Registrar receives as an award, 1% commission on every person she signs up for their first major service from Public lines. CLARIFICA TION: This commission is only due when the person signed up for the first major service, has paid in full and has started the service. Lt. Cmdr. Diana Hubbard LRH:DH:nt.rd Distribution Aide Copyright (c) 1970 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder [Cancelled by HCO P/L 3 July 1971, Registration Change-New Names to CIF Change, page 227.1 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 5 FEBRUARY 1971 Remimeo Issue V oic ww [Excerpt] CLOs EC Hat HAS Hat ORG GROSS DIVISIONAL STATISTICS OIC Hat REVISED PUBLIC PLANNING DIVISION 6 1 . Number of New Names to Prospect Card Files. PUBLIC SERVICES DIVISION 7 1 . Number of people routed from a public event, Introductory lecture, or Testing to a Registrar. (Includes Public Reg, Body Reg and ARC Break Reg.) 2. Number of basic courses and basic processing completions. PUBLIC SALES DIVISION 8 1 . Number of New Names to Central Files. 2. Value of FSM Commissions paid. LRH:HE:mes.rd HCO Aide Copyright (i) 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder [Excerpted from HCO Policy Letter of 5 February 1971 issue V, Org Gross Divisional Statistics Revised. A complete copy can be found in the 1971 Year Book.] 65 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 7 FEBRUARY 1971 Issue VII Limited Non-Remimeo FEBC Exec Dir Only FEBC ORG BOARD DIVISION SIX PURPOSES DEPARTMENT16 DEPARTMENT OF PUBLIC RELATIONS Director of PR OFFICE OF DIANA HUBBARD DMDH Communicator Div 6 Establishing Unit Div 6 Establishing I/C Data Liaison Unit Data Liaison IIC Pgms and Orders Logging Unit Pgms and Orders Logging I/C Reporting and Compliances Unit Reporting and Compliances IIC PR CONTROL SECTION Public Relations Officer Fact Finding and Research Unit Fact Finding and Research I/C Fact Librarian Surveying Clerk Survey Tabulating and Issuing Clerk PR Policies and Pgms Writing Clerk PR Policies and Pgms Issuing Clerk PR Briefing and Appearances Unit PR Briefing and Appearances I/C PR Area Controlling Unit PR Area Controlling IIC Contact Collecting and Card Filing Clerk PR Policies and Pgms Pre-Testing PRO PR Policies and Pgms Executing PRO Community PRO Staff Relations PRO PR Campaigning Unit PR Campaigning I/C Publicity Unit Publicity I/C 66 ADVERTISING AND PROMOTING SUB-SECTION Advertising and Promoting Officer Promotion Planning Unit Promotion Planning I/C Promotion Analysing Sub-Unit Promotion Analysing I/C Publics Analysing and Listing Clerk Publics Research Clerk Prom Stat Analysing Clerk Prom Actions Analysing Clerk Promotion Preparing Sub-Unit Promotion Preparing I/C Scheduling Clerk Copy Writer Artist Printing Liaison Advertising Unit Advertising I/C Copy Writer Artist Ad Placement Clerk Testing Promoting Unit Testing Promoting I/C Events Promoting Unit Events Promoting I/C Public Services Promoting Unit Public Services Promoting I/C EVENTS EXECUTING SECTION Events Executing Officer Events Planning and Preparing Unit Events Planning and Preparing I/C Tape and Film Librarian Events Scheduling Clerk Events Facilitating and Space Staging Clerk Events Pers Controlling and Drilling Clerk Events Stats Reviewing Clerk Introductory Lecturing Unit Intro Lecturer Events Executing Unit Events Executing IIC (open houses, tape and film plays, Dn conferences, And nights, Clear nights, etc) Event Floor Sales Manager Congress Unit Congress Manager Congress Floor Sales Manager 67 Goodwill Touring Unit Goodwill Touring I/C Lecturing to Groups Sub-Unit IGroup Lecturer ROUTING TO REG SUB-SECTION Routing to Reg Officer Prospect Card Dist Unit Prospect Card Dist IIC Prospect Card Collecting Unit Prospect Card Collecting I/C Prospect Card Routing Unit Prospect Card Routing I/C Body Routers Unit Body Routers I/C ARC Bk Reg Liaison Unit ARC Bk Reg Liaison I/C BOOKSTORE SECTION Bookstore Officer Book Promoting Unit Book Promoting I/C Mail List Procurement Clerk Duplisticker Typist Info Pack Mailing and Stocking Clerk Order Forms Mailing Clerk MIB Promoting Clerk Book Selling Unit Book Selling I/C Div 2 Stocks Liaison Unit Div 2 Stocks Liaison I/C Dept 18 Field Liaison Unit Dept 18 Field Liaison I/C PUBLIC ACTIVITLES REG SECTION (Enrollments and Memberships) Public Activities Registrar Prospect Card Filing Unit Prospect Card Filing I/C Prospect Promoting Unit Prospect Promoting I/C Info Mailings Clerk Flyer Mailings Clerk Membership App Mailing Clerk Member App Dist Clerk Interviewing and Signing Up Unit Asst Reg Phoning Clerk Interviewee Handouts Clerk Routing Form Stocks and Issuing Clerk ARC Bk Reg and Dissem Liaison 68 CLEAR REG SUB-SECTION (AOs) Clear Registrar Clear Prospects Card Filing Unit Clear Prospects Card Filing I/C IWGCC Promoting Unit IWGCC Promoting I/C IWGCC Memb Issuing Unit IWGCC Memb Issuing I/C Clear Prospects Promoting Unit Clear Prospects Promoting I/C IWGCC Info Packs Mailing Clerk Clear Mail Sign Up Clerk ARC Bk Reg Liaison Dissem Liaison Clerk AO Events and Touring Registraring Unit D/Registrars Dissem Liaison ARC Bk Liaison PRODUCT: EFFECTIVE PR AND ADVERTISING ACTIONS THAT ATTRACT MEMBERS OF THE PUBLIC TO BECOMING SCIENTOLOGISTS REALIZATION DEPARTMENT 17 DEPARTMENT OF PUBLIC SERVICES Director of Public Services PUBLIC HAT PREPARING SECTION Public Hat Preparing Officer Checksheet Compiling Unit Checksheet Compiling I/C FSM Starter Pack Preparing Unit FSM Starter Pack Prep I/C Div 2 Pack Compiling Liaison Unit Div 2 Pack Compiling Liaison IIC PUBLIC SERVICE ADMIN SECTION Public Service Administrator Hat Pack Stocks Unit Hat Pack Stocks f/C Hat Issuing Unit Hat Issuing I/C Roll Call Unit Roll Call I/C Hatting Progress Board Unit Hatting Progress Board I/C Div 4 Basic Courses Liaison Unit Div 4 Basic Courses Liaison I/C Routing Policing Clerk 69 PUBLIC HATTING SECTION Public Hatting Supervisor Div 4 Basic Courses Liaison Unit Div 4 Basic Courses Liaison I/C Extension Course Unit Extension Course Supervisor Ext Cse Student Files Clerk Materiel Issuing Clerk Corresponding Clerk Ext Cse Marking Clerk Qual C & A Liaison Unit Qual C & A Liaison I/C Success Liaison Unit Success Liaison I/C HAT CRAMMING SUB-SECTION Hat Cramming Supervisor Dept 18 Liaison Unit Dept 18 Liaison I/C Outness Analysing Unit Outness Analysing IIC HAS/HQS Retread Liaison Unit HAS/HQS Retread Liaison I/C Returning to Field Unit Returning to Field IIC SUCCESS SECTION Success Officer Interviewing Unit Interviewing I/C Key Questioning Clerk Success Story Collecting Clerk OK to Publish form Issuing Clerk Tech and Qual Liaison Success Category Filing Unit Success Category Filing I/C Success Compiling Unit Success Compiling IIC Promotion Liaison Unit Promotion Liaison I/C Success Posting Clerk Success Validating Unit Success Validating IIC 70 WISDOM DISSEMINATING SECTION Wisdom Disseminating Officer Subjects Planning Unit Subjects Planning I/C Wisdom Library Unit Wisdom Librarian Pamphlets Compiling Unit Pamphlets Compiling I/C Pamphlets Printing Liaison Unit Pamphlets Printing Liaison I/C Pamphlets Distributing Unit Pamphlets Distributing I/C PRODUCT: HATTED SCIENTOLOGISTS CLEARING DEPARTMENT18 DEPARTMENT OF CLEARING Director of Clearing FIELD RELATIONS SECTION Field Relations Officer Field Communicating Unit Field Communicating I/C Field Folder Filing Clerk Field Reports Receiving Clerk Field Reports Answering Clerk Field Stats Clerk Field Promoting Unit Field Promoting I/C Field Promotion Planning Clerk FSM Newsletters Mailings Clerk Franchise Newsletters Mailings Clerk Field Events Promoting Clerk Field Mag Editor Field Events Executing Unit Field Events Executing I/C FSM Rallies Manager Sunday Services Manager Staff and Franchise Day Manager (SHs) OT Services Manager Chaplain Qual Liaison Field Briefings and Meetings Unit Field Briefings and Meetings I/C Goodwill Visiting Representative Org Advising Counsellor (AOs and SHs) ARC Break Reg Liaison Unit ARC Break Reg Liaison I/C 71 FIELD DISSEMINATING SECTION Field Disseminating Officer Field Dissem Promoting Unit Field Dissem Promoting I/C Wisdom Exporting Unit Wisdom Exporting I/C Dept 17 Wisdom Pamphlets Collecting Clerk Wisdom Pamphlets Mailings Clerk Wisdom Success Awarding Clerk Field Tape Library Sub-Unit Field Tape Library I/C Tape Library Forming and Expansion Clerk Field Rental Service Promoting Clerk Tape Issuing Clerk Tape Collecting Clerk Field Tape Maintaining Clerk Field Book Selling Unit Field Book Selling I/C Field Book Sales Promoting Clerk Book Campaigner MIB Clerk Book Campaigns and MIB Awarding Unit Bk Campaign and MIB Awarding I/C Book Distribution Unit Book Distribution I/C SPECIAL PROGRAMMES SECTION Special Programmes Officer Special Pgms Planning Unit Special Pgms Planning I/C Research Surveying Clerk Spec Pgms Issuing Clerk Spec Pgms Assigning Clerks Spec Pgms Scheduling Clerks Committee Activities Unit Committee Activities I/C Gung-Ho Group Activities Unit Gung-Ho Group Activities I/C Auditors Assn Unit Auditors Assn Registrar Auditors Assn Secretary Spec Pgms Executing Unit Spec Pgrns Executing I/C Spec Pgms Filing Clerk Spec Pgms Reports Policing Clerk Spec Pgms Compliance Policing Clerk Spec Pgms Publicity and Promoting Clerk New Civilization Forming Sub-Unit New Civilization Forming I/C Political Liaison 72 FSM SECTION FSM Officer FSM Appointing Unit FSM Appointing I/C Apptmt Confirming Clerk FSM Supplying Unit FSM Supplying IIC FSM Starter Pack Issuing Clerk FSM Supplies Stocks Clerk FSM Activities Unit FSM Activities I/C Group and Franchise Establishing Unit G and F Establishing IIC G and F Starter Pack Issuing Clerk F/0 WW Liaison FSM Awarding Unit FSM Awarding IIC Commission Payment Policing Clerk FSM Awards Pgming Clerk FSM Awards Issuing Clerk FIELD CORRECTING SECTION Field Correcting Officer Field Inspecting Unit Field Inspecting IIC Field Morale Raising Unit Field Morale Raising I/C Field Justice Liaison Unit Field Justice Liaison I/C Routing to Hat-Cramming Unit Hat Cramniing Router Field Products Correcting Unit Field Products Correcting I/C PRODUCT: ACTIVE FIELD SCIENTOLOGISTS Dept 18 makes possible and makes occur the Valuable Final Products of a Scientologist: DISSEMINATED KNOWLEDGE PURCHASED BOOKS ENVIRONMENTAL CONTROL A CLEARED PLANET. LRH: DH: kjm.rd Distribution Aide Copyright (c) 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder [modified by HCO P/L 3 July 1971, Registration Change-New Names to CIF Change, page 227; cancelledbyHCOP/L 14july 1971,FEBCOrgBoardDiv6Expanded, page 74.] 73 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 JULY 1971 (Cancels HCO PL 7 Feb 71 FEBC Org Board Div 6) Remimeo FEBC Orgs only All Exec Hats All Staff Hats FEBC ORG BOARD DIV 6 EXPANDED This is the FEBC Org Board for the DISTRIBUTION DIVISION or PUBLIC DIVISION (either name can be used). It is valid and effective this date of issue. It is the only authorized FEBC Div 6 Org Board. Products and VFP are as follows: DEPT 16 PRODUCT: EFFECTIVE PR AND ADVERTISING ACTIONS THAT ATTRACT MEMBERS OF THE PUBLIC TO BECOME SCIENTOLOGISTS DEPT 17 PRODUCT: HATTED SCIENTOLOGISTS DEPT 18 PRODUCT: ACTIVE FIELD SCIENTOLOGISTS Div 6 VFP: ACTIVE AND HATTED SCIENTOLOGISTS. FEBC Orgs will shortly be receiving the Paper Label Org Board. The Div 6 Org Board on this Paper Label Org Board is not to be used. Instead HCOs should separate the pages of this P/L and paste them over and on top of the Div 6 section of the Paper Label Org Board. Only this Org Board P/L for Div 6 is used and valid. The Div 6 Org Board is as follows: PURPOSES DEPT 16 DEPARTMENT OF PUBLIC CONTROLLING Director of Public Controlling PR AREA CONTROLLING SECTION PR Area Controlling Officer PR Researching Unit PR Researching IIC Trends & Ethnics Researching Clerk Publics Listing Clerk Opinion Leaders Listing Clerk Surveying Clerk Fact Librarian PR Planning Unit PR Planning I/C PR Pgms Writing Clerk PR Campaigns Writing Clerk PR Pgms & Campaigns Pre-testing Clerk PR Pgms & Campaigns Issuing Clerk PR Activities Unit PR Activities I/C 74 Appearances Policing PRO Staff Briefing PRO Community Controlling PRO Campaigning PRO Publicizing PRO ADVERTISING AND PROMOTING SECTION Advertising and Promoting Officer Ads & Promo Planning Unit Ads & Promo Planning IIC Requirements Listing Clerk Scheduling Clerk Response Analysing Clerk Advertising Unit Advertising I/C Ads Copy Writer Ads Artist Layout Clerk Ads Placing Clerk Promotion Preparing Unit Promotion Preparing IIC Tech & Success Liaison Promo Copy Writer Promo Artist Promo Layout Clerk Promo Printing Liaison Promotion Distributing Unit Promotion Distributing I/C Poster Posting Clerk Handouts Distributor Field Distributing Teams Supervisor HCO Dept 2 Mailing Liaison Info Pack Mailing Unit Info Pack Mailing I/C Info Pack Supplying Clerk Names Collecting Clerk Lists Renting/Purchasing Clerk 3 Duplistickers Typing Clerk Info Pack Mailing Clerk BOOK SELLING SECTION (Bookstore) Book Selling Officer Bookstore Stocking Unit Bookstore Stocking I/C Bookstore Stocks Inventory Clerk Dept 5 Publications Liaison Stocks Storing Clerk Bookstore Displaying Unit Bookstore Displaying I/C Book Selling Unit Book Selling I/C HCO Book A/C Invoicing Clerk 75 ATTRACTING ACTIVITIES SECTION Attracting Activities Officer Testing Unit Testing I/C Test Administrator Test Marking Clerk Test Evaluator Attracting Services Delivering Unit (Lower Org) Attracting Services Delivering I/C Introductory Lecturer PE Course Lecturer Anatomy of the Human Mind Course Supervisor Events Executing Unit Events Executing I/C Open Houses Manager Tape & Film Plays Manager Special Events Manager Congress Manager Public Processing Unit Public Processing I/C Group Processing Auditor Introductory Sessions Auditor (Lower Org) Public Co-audits Supervisor (Lower Org) Lower Org NNs to C/F Quotas Assigning Unit (AO & SH) Lower Org NNs to C/F Quotas Assigning I/C Div 6s Assisting Expeditor NNs to C/F Quotas Compliance Policer NNs to C/F Routing to Higher Org Policing Unit (AO & SH) NNs to C/F Routing to Higher Org Policing IIC MEMBERSHIPS ENLISTING SUB-SECTION Memberships Enlisting Officer Memberships Applications Issuing Unit Memberships Applications Issuing IIC Memberships Selling Unit Memberships Selling I/C Free Memberships Issuing Clerk Memberships Selling Clerk Memberships Issuing Clerk Dept 7 Billing Clerk Liaison Members Files Filing Unit Members Files Filing I/C Memberships Renewing Unit Memberships Renewing I/C ROUTING TO REG SECTION Routing to Reg Officer Routing Organizing Unit Routing Organizing I/C 76 Reg Liaison Lines Dummy Runner Space & Flows Positioning Clerk Signs Placing Clerk Public Badges & Pinning Clerk Routing Unit Routing I/C Leading Router A Router Al Router A2 Leading Router B Router B I Router B2 Leading Router C Router C I Router C2 PRODUCT: EFFECTIVE PR AND ADVERTISING ACTIONS THAT ATTRACT MEMBERS OF THE PUBLIC TO BECOME SCIENTOLOGISTS REALIZATION DEPT 17 DEPARTMENT OF HATTING SCIENTOLOGISTS Director of Hatting Scientologists HATTING COURSES ESTABLISHING SECTION Hatting Courses Establishing Officer Requirements Listing Unit Requirements Listing I/C Space Procuring Unit Space Procuring I/C HCO & Estates Liaison Materials Procuring Unit Materials Procuring I/C FP Liaison Furniture Procuring Clerk Facilities Procuring Clerk Supplies Procuring Unit Dept 5 Packs Procuring Liaison Personnel Procuring Unit Personnel Procuring I/C HCO Dept I Liaison HCO Personnel Hatting Liaison Supervisors' Requirements Enforcer Establishment Enforcing Unit Establishment Enforcing I/C What is a Course P/L Inspector Hatting Tech Inspector Corrections Expeditor 77 RATTING ADMINISTRATING SECTION Hatting Administrating Officer Students Routing Unit Students Routing I/C Materials Issuing Unit Materials Issuing I/C Materials Storing Clerk Materials IN/OUT Logging Clerk Courses Administrating Unit Courses Administrating I/C Roll Call Maintaining Clerk Student Points Graphing Clerk Student Graphs Posting Clerk Progress Board Maintaining Clerk SCIENTOLOGIST'S'HATTING SECTION Scientologists' Hatting Officer TR Course Unit A (Quiet Drills) (HAS Course) TR Course Supervisor A Asst TR Course Supervisor Al Asst TR Course Supervisor A2 TR Course Unit B (Noisy Drills) (HAS Course) TR Course Supervisor B Asst TR Course Supervisor B I Asst TR Course Supervisor B2 Hatting Course Unit (Hat Pack Checkouts) Hatting Course Supervisor Asst Hatting Course Supervisor A Asst Hatting Course Supervisor B EXTENSION COURSE SECTION (Alternative Hatting) Extension Course Officer Extension Course Administrating Unit Extension Course Administrating I/C Reg Liaison Material Mailing Clerk Student Files Filing Clerk Progress Summarizing Clerk Summaries Filing Clerk Extension Course Supervising Unit Extension Course Supervising I/C Answers Receiving Clerk Marking Clerk Corresponding Clerk C & A Liaison Success Liaison PRODUCT: HATTED SCIENTOLOGISTS 78 CLEARING DEPT 18 DEPARTMENT OF CLEARING Director of Clearing FIELD RELATIONS CONTROLLING SECTION Field Relations Controlling Officer Field Promo Preparing Unit Field Promo Preparing I/C Tech & Success Liaison Promo Scheduling Clerk Copy Writer & Compiling Clerk Design and Layout Artist Printing Liaison Field Promo Distributing Unit Field Promo Distributing I/C Handout Distributor HCO Dept 2 Mailing Liaison Field Events Executing Unit Field Events Executing I/C Field Briefings Manager Field Meetings Manager FSM Rallies Manager Sunday Services Manager (Lower Org) Staff and Franchise Day Manager (SH) OT Services Manager (AO) Qual Chaplain Liaison Field Goodwill Controlling Unit Field Goodwill Controlling I/C Goodwill Visiting Representative Field Advisory Consultant ARC Break Reg Liaison Field Ethics Liaison Field Awards Policing Clerk DISSEMINATION BY FIELD PRODUCING SECTION Dissemination by Field Producing Officer Knowledge Exporting Unit Knowledge Exporting I/C Scn Knowledge Librarian Pamphlets Compiling Clerk Pamphlets Printing Liaison Pamphlets Distributing to Field Clerk "Buy Tapes!" Campaigning Clerk Dissem of Knowledge by Field Campaigning Unit Dissem of Knowledge by Field Campaigning I/C Book Sales by Field Campaigning Unit Book Sales by Field Campaigning I/C Book Selling by Field Expeditor Buyers' Names Collecting Clerk Names Routing to C/F Clerk Field Bk Sales to Bookshops Co-ordinator (MIB) Area Bookshops Liaison Area Bookshops Follow-up Clerk 79 Field Dissemination Awarding Unit Field Dissemination Awarding I/C Dissem Awards Pgming Clerk Awards Pgm Issuing Clerk Field Disseminators Awarding Clerk Field Book Sellers Awarding Clerk Awards Issuing Clerk SPECIAL PROGRAMMES EXECUTING SECTION Special Programmes Executing Officer Special Pgms Co-ordinating Unit Special Pgms Co-ordinating I/C Research/Surveying Clerk Spec Pgms Planning Clerk Assigning & Briefing Clerk Debriefing & Commending Clerk Past Spec Pgms Files Librarian Individual Scns Spec Pgms Expediting Unit Individual Scns Spec Pgms Expediting I/C Individual Spec Pgms Expeditor Spec Pgms Compliance Policer Committee Activities Expediting Unit Committee Activities Expediting IIC OT Committee Chairman (AO) Spec Pgms Expeditor Spec Pgms Compliance Policer Gung-Ho Groups Activities Expediting Unit Gung-Ho Group Activities Expediting I/C Gung-Ho Groups Establishing Expeditor Gung-Ho Groups Supplying Clerk Gung-Ho Groups Co-ordinator Spec- Pgms Expeditor Spec Pgms Compliance Policer Auditors Assn Conducting Unit Auditors Assn Registrar Auditors Assn Secretary Spec Pgms Expeditor Spec Pgms Compliance Policer SELECTION BY FSMs PRODUCING SECTION Selection by FSMs Producing Officer FSMs Appointing Unit FSMs Appointing I/C Prov Appointment Ltr Issuing Clerk FSM Files Filing Clerk Perm Appointing Clerk FSMs Supplying Unit FSMs Supplying I/C FSM Supplies Stocking Clerk FSM Supplies Issuing Clerk Supply Orders Receiving Clerk Re-supplying Clerk FSMs Selecting Expediting Unit FSMs Selecting Expediting I/C 80 FSM Communicating Clerk Selection Slip Copies Receiving Clerk Validation Letter Writer Boom Formula Co-ordinator FSM Follow-up Selectees Policer Lower Org Selection Quotas Assigning Sub Unit (AO & SH) Lower Org Selection Quotas Assigning IIC Selection Quotas Compliance Policer FSM Awarding Unit FSM Awarding IIC FSM Awards Pgming Clerk Awards Pgms Issuing Clerk Commission Payment Policer FSM Awards Issuing Clerk FIELD ACTIVITIES EXPANDING SECTION Field Activities Expanding Officer Field Auditors Assisting Unit Field Auditors Assisting I/C Field Groups Expediting Unit Field Groups Expediting I/C Groups Establishing Expeditor Groups Supplying Clerk Groups Assistance Expeditor Groups Production Expeditor Franchises Expediting Unit Franchises Expediting I/C Franchises Establishing Expeditor Franchises Supplying Clerk Franchises Assistance Expeditor Franchise Production Liaison F/0 WW Liaison City Offices Expediting Unit City Offices Expediting I/C City Offices Establishing Expeditor City Offices Supplying Clerk' City Offices Assistance Expeditor City Offices Production Expeditor Bridge Co-ordinating Unit Bridge Co-ordination I/C Bridge Enforcing Expeditor Bridge Co-ordinator PRODUCT: ACTIVE FIELD SCIENTOLOGISTS DIV 6 VFP: ACTIVE AND HATTED SCIENTOLOGISTS VFPs OF A SCIENTOLOGIST: DISSEMINATED KNOWLEDGE PURCHASED BOOKS ENVIRONMENTAL CONTROL A CLEARED PLANET Lt. Cmdr. Diana Hubbard LRH: DH: ti.rd Distribution Aide Copyright (c) 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder [Amended by HCO P/L 5 August 1971 Issue 11, FEBCDiv 6 Org BoardAmendment, page 82; modified by HCO P/L 26 November 1971 Issue !I, Division 6 Public Req Reinstated, page 230, and its revised reissue of 30 October 1972, entitled division 6 Public Reg Simplified, in the 1972 Year Book.] 81 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 5 AUGUST 1971 Issue 11 (Amends HCO PL 14 July 71 Remimeo FEBC Org Board Div 6 Expanded) FEBC Orgs Only All Exec Hats All Staff Hats FEBC DIV 6 ORG BOARD AMENDMENT The following is added as the last unit of the PR Area Controlling Section of Dept 16: Success Controlling Unit Success Controlling I/C (Success Officer) Success Monitoring Sub-Unit Success Monitoring I/C Success Interviewing Clerk Key Questioning Clerk Qual Liaison Success Distributing Sub-Unit Success Distributing I/C Success Category Filing Clerk Success Compiling Clerk Success Posting Clerk Success Validating Clerk Promotion Liaison Success could be called a Qual function due to its flub catch aspects or a Div 6 function due to its promotion aspects. Thus question has arisen as to its Org Board position. Actually the argument is based on sub-products. Senior is the fact that-Success MONITORS WORD OF MOUTH and therefore is a vital part of PR Area Control in Div 6. It is difficult for PR to succeed in the face of poor word of mouth. Success is the checkpoint that will ensure good word of mouth and will prevent persons with bad indicators leaving the Org which will create bad word of mouth. When Success functions are really in GOOD WORD OF MOUTH results and a PRO can do his job with reality and without stumbling into bad word of mouth. An additional benefit is that Success provides the vital information line on the results the Org is obtaining with its services and this contributes to making PR REAL. Success is a type of PR area control in itself and goes in as an ingredient to make up the whole of PR area control. Success MONITORS WORD OF MOUTH = part of PR Area Control = Division 6. This finalizes the position of Success. Lt. Cmdr. Diana Hubbard LRH:DH:dz.rd Distribution Aide Copyright (c) 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 82 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 NOVEMBER 1971 Issue 11 Remimeo Class IV Orgs All Staff Hats All Div 6 Hats MINI PUBLIC DIVISION ORG BOARD Attached is the Mini Public Division Org Board for Div 6s in Class IV Orgs. It is presented in great simplicity and is very easy to post. It only takes 7 people to man it and function. Even the worst personnel problems can be overcome because it is so easy to post with instant results. Every staff member has the right to demand a Division 6 be manned and functioning, for otherwise their pay, welfare and morale is at stake. The postings of a Mini Division 6 consist of a Distribution Secretary, Success I/C (also acts as clerk in Dept 16), Director of Public Servicing, Public Registrar, HAS Supervisor, HQS Supervisor and a Director of Clearing. THIS IS THE MINIMUM DIV 6 YOU MAY HAVE. ESSENTIAL FUNCTIONS A brief description of Division 6 functions is as follows:- Public Relations Area Control, voluminous public contact work, heavy public book sales, attractive convincing introductory demonstrations and miniature courses, active groups and well paid field staff members. (Reference: HCO PL 12 Nov 71 How to Raise Your Own Statistics and Pay.) The essential functions are listed and described as follows:- I . Public Relations Area Control: Consists of these duties: - A. Classifying, researching and listing the various publics that exist. B. Locating who the Opinion Leaders are. C. Surveying the various publics and Opinion Leaders for what they want, what is popular, public relations and preferences. D. Formulating from surveys what to campaign and push and tailoring PR messages that hit the right buttons (per surveys) for the right publics. E. Contact and getting Opinion Leaders on our side giving us favorable mention and assistance. F. Image and Appearances of the org, policing same and keeping them acceptable to the public. G. Community PR, liaison and participation to increase favorable image. H. Campaigns and PR programmes using surveys, contacts. events, mass media to get across our PR message. 1. News-stories, press, TV and Radio to increase Scientology impingement on the public. These duties if performed will -create favorable opinion and response from publics and get them into the Org. 2. Public Promotion: The make-up and getting printed of effective public promotion pieces addressing the right publics with the right message aligned to surveys that are attractive and will bring people into the Org. Such items are Info 83 Packs, handout tickets, handout flyers, mailed pieces, posters and public advertisements placed in news media. Books and the introductory services of Dept 17 are promoted heavily aligned to what the public wants by survey. Heavy volume public promotion is a must. FSMs and volunteers are used to distribute promo by hand and mail. 3. Success: Interviewing all service completions and soliciting success stories from same. Putting all completions on the meter to ask Key Questions to verify satisfactory results. Routing back to Qual for correction and completions that are not happy or satisfied or that do not pass meter questions. Categorizes success stories into types of successes and results. Distributes and posts success stories and makes such available for use in Div 6 and Div 2 promotion pieces. All these duties add up to ensuring Good Word of Mouth. 4. Tours: The touring of groups in the community and Field to get people into the org. A Tour action would be to effectively demonstrate and introduce the attendees to Dn and Scn, bring about reach and sign them up on the spot also selling books. Reaches and sign ups are turned over to the Public Reg for follow up. 5. Introduction and Demonstration: Consists of Testing, Intro Lectures and Events and Public Courses that effectively introduce the public to and demonstrate the workability of Dn and Scn. Such activities get the Public interested enough to buy something. The Public Courses consist of HAS and HQS. All these things are Public Services. 6. Public Book Selling: The large voluminous selling of books to the public. On the street and when public come into the org. Memberships can and should also be sold. 7. Public Registration: The sign-up and enrollment of all new business into the org. The public are signed up, followed up, enrolled and re-signed up until they have received the needed introduction through Public Services and have enrolled for their first Major Service at which point they become the responsibility of Dept 6 registration. 8. Field Activities: Getting the Field-FSMs, groups and Franchises to sell books, disseminate and select the public into the org. Making the Field active. Making the Field use Scn tech to improve their lives and others. Assisting groups to form and making them prosperous. Goodwill and assistance to Franchises. Keeping the Field advised of successful actions, award programmes and delivery successes through newsletters. The appointment of FSMs and getting them active. Running and conducting an Auditors Assn to get Field Auditors active and assisting the org. Policing the payment of Commissions for selections; this and the encouragement of selecting activities are pushed through to make well paid FSMS. It has been found that Orgs not doing well-low staff pay-troubled income, etc have an undermanned Div 6. By actual observation these troubles were promptly remedied when Div 6 was manned up-almost miraculously! Let's have a miracle for your Org! Let's have a Div 6! DIV 6 MAKES IT SO AN ORG STAFF MEMBER CAN SURVIVE! Lt. Cmdr. Diana Hubbard CS-6 for L. RON HUBBARD LRH:DH:sb.rd Founder Copyright (i) 1971 by L. Ron Hubbard ALL RIGHTS RESERVED [Revised and reissued on 28 October 1972 as HCO P/L 14 November 1971R Issue 11, same title, in the 197 2 Year Book.] 84 > a- n t.,< 0 MINI DIV 6 ORG BOARD MINI PUBLIC DIVISION DISTRIBUTION SECRETARY PURPOSES REALliATION CLEARING DEPARTMENT 16 DEPARTMENT 17 DEPARTMENT 18 DEPT OF PUBLIC CONTROLLING DEPT OF PUBLIC SERVICING DEPT OF CLEARING DIR OF PUBLIC CONTROLLI-NG DIR OF PUBLIC SERVICING DIR OF CLEARINQ t (Held from above by Dist Sec) DEMONSTRATING SURVEYING (EVENTS & INTRO USING FSMS IMAGE & APPEARANCES DEMONSTRATION) TESTING GROUPS 00 SPECIAL PROGRAMMES PR AREA CONTROLLING PUBLIC BOOKS SELLING ADVERTISING & NEWS STORIES MEMBERSHIPS SELLING PROMO MOCK UP & SUPPLYING PUBLIC REGISTRATION SECTION AUDITORS ASSOCIATION SECTION SUCCESS UNIT PUBLIC REGISTRAR SECRETARY (VOLUNTEER) SUCCESS I/C NEW BUSINESS & PUBLIC ENROLLMENT PUBLIC REG FILES PROMOTING SECTION PUBLIC FOLLOW-UP & REGISTRAR (VOLUNTEER) VOLUNTEERS RE-ENROLLMENT HANDING OUT PROMO PUBLIC COURSES SECTION MAILINGOUTPROMO HAS SUPERVISOR VFP: Active Hatted Field. BRINGING IN BODIES STAT: Value of FSM Commissions Paid. t TOURS SECTION HQS SUPERVISOR VFP: A) People Interested Enough to Buy Something and Do. VFP: New People Brought In. B) Hatted Scientologists. *Post Name Here STAT: No. of New Names to CF t Held from Above, Repeat the Name STAT: No. af New People Brought In. STAT: No. of Hatted ScientologistsI A HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo HCO POLICY LETTER OF 28 NOVEMBER 1971 Class IV Orgs Issue 11 C/0-ED Hat HES Hat OES Hat HAS Hat PUBLIC DIVISION STATISTICS OIC Hat Reference: Distr Hats HCO Policy Letter 26 Nov 1971 - Div 6 Public Registrar Reinstated HCO PL 14 Nov 1971 - Mini Public Div Org Board Amends: HCO Policy Letter of 5 Feb 1971 Issue I All Orgs OIC Cable Change HCO Policy Letter 5 Feb 1971 Issue IV (Ltd Non-Remimeo FEBC Orgs Only) FEBC Exec Dir OIC Cable Change EFFECTIVE FOR CLASS IV ORGS FOR THE WEEK BEGINNING 29 DECEMBER 1971 AND ENDING 6 JANUARY 1972 FOR THE FIRST REPORT, AND EFFECTIVE THEREAFTER. With the re-introduction of the vital Public Registrar line in Division 6, the Public Division GROSS DIVISIONAL STATISTICS are: I . Number of New People brought into the org. 2. Number of New Names to Central Files. 3. Number of Scientologists fully hatted. 4. Value of FSM Commissions paid. DEFINITIONS I . Number of New People brought into the Org: These are new, raw public coming into the Org for the first time for Testing, Events, Introductory Lectures, to see the Public Registrar or for any reason in the direction of wanting to know about Scientology. The statistic is counted whether the person buys a book or service (Public Service in Div 6 or Major Service in Divs 4 or 5) or not. The stat is calculated by counting up the number of interviews done by the Public Reg at the end of the week and cross-checking these with the invoices from books sold to raw public. These invoices can be simply designated RP (raw public) for fast cross-check when Bookstore person is invoicing during week. 2. Number of New Names to Central Files: This is anyone who has bought something from the Org for the first time, whether this is a book, HAS Course, HQS Course, or any other service sold-either paid in part or in full, and whose name is not already in Central Files. This does not authorize the illegal practice of counting a new name to C/F as someone who bought an "FSM Magazine" or some other small item. The least item bought is a book. A book sold by an Org FSM is a new name to the Org's C/F. The FSM must, 86 however, send in the name and address of the buyer with evidence of sale to the Dir Clearing. 3. Number of Scientologists fully hatted: Scientologists who have completed the hat of a Field Scientologist. 4. Value of FSM Commissions paid: This is the total value of all Field Staff Member Commissions paid by the org that week to FSMS. The statistics are the 4 GROSS DIVISIONAL STATISTICS of the Public Division of a Class IV Org. WEEKLY OIC STAT REPORTS The 4 Public Division GDSs that are to be reported on the weekly OIC stat cable from week beginning 29 December 1971 and week ending 6 Jan 1972 are therefore: I . Number of New People into the Org, 2. Number of New Names to CF, 3. Number of Hatted Scientologists, 4. Value of FSM Commissions paid. The additional Pub Div stat of Basic Completions, though not a GDS, is also reported. PROCEDURE FOR REPORTING Current Div 6 GDSs being reported are continued up to and for 3 weeks following the specified change. Every new stat reported from the date of change is prefixed with the word 44NEW'9. The format of the OIC cable during the 3 weeks following the change is as follows: For Non-FEBC Orgs: .... /GI divided by No. on Staff/NEW No. of New People into the Org/No. of people routed to the Public Registrar/No. of Basic Completions/No. of New Names to CFINEW No. of Hatted Scientologists/FSM Commissions Paid/Sig. For FEBC Orgs: .... /GI divided by No. on Staff/NEW No. of New People into the Org/No. of people routed to the Public RegINEW No. of Basic Completions/No. of New Names to CF/No. of Hatted Scientologists/FSM Commissions paid/Total Value of books sold/Sig. From the 4th week of date of change and thereafter, the OIC cable is reported as follows for both FEBC and Non-FEBC Orgs, with only the 4 Div 6 GDSs listed and the additional stat of Basic Completions and without the prefix "NEW" before the new GDSs being reported- ... /GI divided by No. on staff/No. of New People into the Org/No. of Basic Completions/No. of New Names to Central Files/No. of Hatted Scientologists/ FSM Commissions Paid/Sig. LRH:HE:nt.rd HCO Aide Copyright (c) 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder [Revised and reissued on 28 October 1972 as HCO P/L 28 November 1971R Issue II, same title, in the 1972 Year Book.] 87 HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. I HCO POLICY LETTER OF 23 APRIL 1959 HAS CO-AUDIT COURSES HAS Co-audit courses should begin at once in every Central Organization- London, D.C., Los Angeles, Melbourne, New York, Auckland, Johannesburg. This course gives a comm course teaching TR 0, 1, 2, 3 as per previous bulletin-three nights a week for 2 weeks, then an unlimited co-audit course 2 nights a week. The lead in a PE Course (see old PABS). The charge is at least 2 gns or $10 per week for all. The student is issued his HAS at end of 2 weeks. The co-audit uses muzzled auditing on overt withhold straight wire, the instructor doing assessment. More data will come out on this. However, it should begin at once. Use old PE name lists in your area. It is staggeringly successful. L. RON HUBBARD LRH:mp.rd HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. I HCO POLICY I.ETTER OF 28 MAY 1959 NEW HCO WW DEPT A new department of HCO is created herewith; it is PE FOUNDATION HCO WW. This is an information center on HAS Co-Audit. The place of the department is London and all queries about HAS Co-Audits or the running of PE Foundations should be addressed to it as follows: PE Foundation HCO WW 37 Fitzroy St. London W. I L. RON HUBBARD LRH:gh.rd [Excerpted from HCO P/L 28 May 1959. The remainder of the Policy Letter concerned a personnel appointment. - Ed.] 183 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 8 DECEMBER 1965 Remimeo Franchise Field Staff Members Distribution Division Dissemination Division DISTRIBUTE: TO SPREAD OUT SO AS TO COVER SOMETHING The setting up of a communication network for Scientology that will encompass Planet Earth is the job of Distribution Division. This dept must have a 3600 angle vision and must never shut the door on any promotional channel or idea. Keep a file for every promotional idea you are given, however crackpot, and always politely acknowledge these. Scientologists on their way up start getting big ideas. Don't overlook the fact that they are becoming more capable of big actions. As they come up they want to expand and communicate. When a Scientologist in your area wants to make a contribution, use it, They ARC break very quickly if denied the right to contribute. Why make enemies of them when we need their shoulders at the wheel? Div 6 is broad dissemination and there is scope on board for everyone's talents. Div 6 is a very large activity, and it's going to take a large team in every area to get it moving as it should. The widening of the Franchise programme should get a lot more people active. Keep an eye open for the most effective and encourage them all you can. Don't forget that the Franchise holders and Field Staff Members are working for Div 6. Give them all the assistance you can and make them feel they belong in the organization setup. We are committing an overt on the Public in that they can read entheta about us in the press, but they don't know where to find our theta comm lines. Make sure every point of public enquiry-libraries, tourist bureaux, police stations, etc, have our info packs. Don't be reticent about selling hundreds of books, they're the best entrance point to the subject. Get the Distribution Centre Scheme set up in every area under your org's jurisdiction. Appoint Distribution Officers and get their hats on (Hat Write-up attached). Appoint as many as you can-anyone who has bought and read a couple of books can be one. They'll get the usual discount (50% on orders of 100 of I title for the books over 6/- & 50% discount on orders of 200 for the books 6/- and under). If they do it properly they can make a living selling books. They are to order their book supplies from St Hill and we will handle them promptly. Make the Distribution Officers FSMs so they can select people as they go. 88 Have metal plates made up that they can display on their front gate, 12" x 12" green background, yellow lettering, Black "S" like this: SCIENTOLOGY BOOK DISTRIBUTION CENTRE Have them deposit with you the amount you paid for the metal plate. Also, I want more Level Zero orgs. Twenty orgs in fifteen years is not the pace to take Earth. I'd like to see another twenty by Christmas 1966. Div 6 St Hill will be assisting successful Franchise Centres to obtain Org Status, and a complete rundown for the achievement of this must be made available to them. So get going on lectures, Road Shows, mailing list promotion, Congresses, Groups and Book Distribution, and see your income climb! LRH:ep.cden L. RON HUBBARD Copyfight(D 1965 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 4 OCTOBER 1967 Issue 11 Remimeo ORG EXEC SEC AND DISTRIBUTION (Effective I Nov 67) Any Org Exec Sec who does not have a full time Distribution Secretary who has that post only and whose Div 6 is not fully operating in all departments with all Dist Programmes is automatically in NON-EXISTENCE and has no rights as his omission amounts to a restriction of his org and nullification of the efforts of his staff and a betrayal of humanity. Failure to have a Distribution Division effectively operating in all departments is a withhold of processing and salvation from the human race. LRH:jp.bp.rd L. RON HUBBARD Copyright (c) 1967 Founder by L. Ron Hubbard ALL RIGHTS RESERVED [This Policy Letter was amended by HCO P/L 28 April 1968, same title, bringing it into line with the 9 Division Org Board by changing Distribution Secretary, Div 6 and Distribution Division to Public Executive Secretary and Public Divisions. A complete copy of the amending P/L can be found in Volume 7, page 74.1 89 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 24 APRIL 1968 Issue 11 Gen. Non-Remimeo Franchise DIVISION 6 DISTRIBUTION Division 6 is an extremely important area of action on the Org Board. This division keeps the new people coming in, businesses continuing and expands an Organisation. So in fact much is required of Division 6 personnel. They must be of high cause level and action carrying out the old programmes and building additional new ones. It is very clear that without a distribution an Org will not go very far. To understaff this division or to unmock it with ineffective staff is an act of unstabilising an organisation's future and depriving Scientology of a faster dissemination level. Dissemination Division is also very important but where would it be without Distribution creating a public for it to disseminate to? Exactly nowhere and expansion would dwindle more and more each day. There are specific qualifications required of Division 6 and its personnel- 1. That each Division 6 has a Secretary and one person at least covering each department. It should also have a full time bookstore keeper. 2. That every Div 6 personnel knows all policy pertaining to Division 6. 3. That everv Division 6 personnel be at least Grade 4 Release. 4. That everyone in Div 6 has their Staff Status I at least before eligible to work in Distribution. 5. Anyone with a thick ethics folder is NOT allowed to work in Div 6. When a Division 6 personnel has fulfilled all the above requirements they are fully entitled to wear the Division 6 Badge. - Infinity brassy metal - ARC DIVISION SIX Obtainable from Qualifications WW. Lt. Diana Hubbard LRH:jc.rd Staff Hostess Copyright (c) 1968 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder [Amended by HCO P/Ls 31 March 1969 Issue III, Public Divisions Staffing Qualifications, page 94, and 7 April 1969, Division 6 Pins, page 95.1 90 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 12 AUGUST 1968 Issue 11 (Reissued from Flag Order II 82) Remimeo SEA ORGANIZATION REASONS WHY DIV 6's DON'T FUNCTION The most basic not having staff in Div 6. 1. Appointing Division Heads that have not proven themselves, that don't know their hats, and don't do the purpose of Div 6. 2. Having staff members who are continual ethics trouble. 3. Div 6 Head using money as a justification for not getting the job done. 4. Staff members not knowing their own functions much less the functions of other staff members in same Dept. 5. Div 6 in endless cycle of creating something new but not actually doing anything and not completing outstanding cycles and those that are doing constructive actions are being stifled by SPs. 6. Personnel dressed raggedly, not clean, and shaven. 7. Creating mystery around their work. 8. Having Tigers on staff. 9. Tolerating out ethics of personnel by Division Head. 10. Chaplain tolerating people falling off the org board. 11. Not defending own hats. 12. Not wearing own hats. 13. Individuating. 14. Transferring personnel from Div 6 and within Div 6 too fast. 15. Senior tolerating staff which was PTS, and not routing to Qual for correction. 16. Spending money for necessary supplies and leaving supplies covertly or overtly behind and not delivering badly needed supplies for Div 6. 17. Not having an up to date mailing list. 18. Not having a large mailing list. 19. Losing mailing lists. 20. Not mailing to a mailing list and maintaining an inactive list. 21. Mailing to a mailing list but only sporadically. 22. Address plates not filed properly (i.e. in paper boxes). 23. Losing address plates. 24. Executives having to continually bypass immediate seniors in order to get compliance. 25. Introverting into own area rather than staying on purpose line: "Capturing and controlling the public". 26. People put on post and "supposedly" getting grooved in, but not learning about post. 27. Dev-T. 28. False Reports. 29. Not having pertinent HCO Pol Ltrs concerning Div 6. 30. Not complying immediately with programs in existence that have been previously put out by L. Ron Hubbard. 31. Viciously endangering Scientology by goofing up and enturbulating legal lines. 32. Working in other Divisions while pretending to be on Division 6 staff. The above listed outnesses are ways that Div 6 keeps off the purpose line that L. Ron Hubbard explicitly laid out: "To capture and control the public". CS-5 LRH:js.rd Tech and Qual Aide Copyright (c) 1968 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 91 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 5 SEPTEMBER 1968 Remimeo VITAL ORG ACTIVITIES An Org which doesn't hold 1. Sunday Church Services 2. PE Evenings 3. 3 Congresses a year is fined E500 or S 12,500 for each mission for any violation of the 3. L. RON HUBBARD LRH:ei.rd Founder Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 9 JANUARY 1969 Remimeo BOOK AND FILM FESTIVALS We will enter book and film festivals when possible. When these are entered with a book or film it is of no use to just enter one festival or contest. Many are entered and then you will get some results. Any requested appearance for L. RON HUBBARD will be met by a personal representative with a statement by L. RON HUBBARD to be presented. There are a lot of these contests and we have some winners. All arrangements and appearance at awards will be coordinated via CS-6 Sea Org. Cmdr. Bill Howey CS-6 for L. RON HUBBARD Founder LRH:ei.rd Copyright (c ) 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 92 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 10 JANUARY 1969 Remimeo THE PUBLIC DIVISIONS The manning of the Public Divisions in a busy org is to be put into effect at once. Captivating the public is not done by two people. It takes a team. This is sorely lacking currently. The function of the Public Divisions is outflow. If the Public Divisions are not outflowing, it is useless. The support for outflow is the internal mocking up of the Divisions and org as a whole. Public Divisions, from this date on, using Standard Policy, go forward with banners flying. The great reward in the field of promotion is to be able to sell an "ice box to an eskimo" or to be a promoter who can sell a car to a car salesman. Our task is easier. Our job is selling freedom for Man. Promoting it. Making it known. Showing the public what is needed and how to get it. The phrase "the greatest show on Earth" now has an application in other zones. It applies to the story of Scientology. This story is a big one, the biggest yet, and as chapters are written for this story, the Public Divisions are out in front with promotion. Getting people in. Making the story known. I can assure you if getting out a flyer bothers you, boosting morale is a trial, or you can only see a few feet beyond your nose, the Public Divisions are not the place for you. The Public Divisions have a commodity to promote called Scientology. Much of the data which has never reached the public or been made use of is now going to be used. The Public Divisions' scope is now expanded. This story will be known, known well, loud and clear. After all, it's only promoting Truth. Truth is simplicity. It's a simple job. Public Divisions have as a function the support, via the Chaplain's Court, of morale in the org staff. High morale is the key to success. This is done in two ways. I . Information. This is letting staff know what is going on. This has to be done so that the purposes of the individual staff members can be aligned with the overall purpose of Scientology. Public Divisions are morale. 2. The Chaplain's Court, picking up the morale of staff by picking up any loose threads on Ethics matters and seeing that they are cleaned up and properly handled. Inter-personal relationships are the business of the Chaplain, to settle for all concerned. So the 3rd Party Policy is properly applied, the Chaplain having to know this policy verbatim. Now there is the support function. The rest is outflow, outflow, outflow. The outflow, if properly proportioned to what we are promoting, would, all at one time, cause much distress on the information lines of the planet currently. So you see we have a long way to go. Now, without further discourse, let's get hot. This is Scientology-the freedom for Man. Let it be known. Commander Bill Howey CS-6 LRH:kb.ei.rd for Copyright cn 1969 L. RON HUBBARD by L. Ron ffubbard Founder ALL RIGHTS RESERVED 93 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 31 MARCH 1969 Issue III Gen Non- (Amends HCO PL 24 April, 1968, Issue 11) Remimeo Franchise PUBLIC DIVISIONS STAFFING QUALIFICATIONS The Public Divisions are an extremely important area of action on the Org Board. These Divisions keep the new people coming in, businesses continuing and expand an Organization. So in fact much is required of Public Divisions personnel. They must be of a high cause level in carrying out the old programmes and building new ones. It is very clear that without the Public Divisions an Org will not go very far. To understaff these Divisions or to unmock them with ineffective staff is an act of unstabilizing an organization's future and depriving Scientology of a faster dissemin- ation level. Dissemination Division is also very important but where would it be without the Public Divisions creating a public for it to disseminate to? Exactly nowhere and expansion would dwindle more and more each day. There are specific qualifications required of the Public Divisions and their personnel: 1. Anyone with a thick ethics file is NOT allowed to work in the Public Divisions. 2. Any new Public Divisions staff who do not attain Staff Status I within three weeks of joining the Divisions are to be sent to PCO for reassignment. 3. Any new Public Divisions personnel must be Grade IV Release within one month of starting in any of the Public Divisions. 4. Each Public Division must have a Secretary and three Directors on post. 5. There must be a fulltime booksalesman on post. 6. Every staff member in the Public Divisions must be Staff Status IV within two months of appointment to any Public Division post. When any Public Divisions personnel has achieved Staff Status IV and Grade IV Release he or she is fully entitled to wear the Public Divisions Badge which is obtainable from Qualifications WW via your own Org Dept of C and A. -INFINITY Brassy Metal -ARC Tom Morgan - Public Exec See WW Jim Keely - Qual See WW Bruce Glushakow - HCO Area See WW Ad Council WW Rodger Wright - LRH Comm WW LRH:ei.cden Jane Kember - The Guardian WW Copyright (c) 1969 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 94 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 7 APRIL 1969 Gen Non-Remimeo Public Div Staff FSMs Gung-Ho Groups DIVISION 6 PINS (Amendment to HCO PL 24 April 1968) In addition to Public Divisions Staff Members, FSMs and Gung-Ho Group Members may also wear the Division 6 Pin, provided they meet the following requirements: 1. That each FSM knows all policy relating to FSMS, and does not have a thick ethics folder. 2. That each Gung-Ho Group Member knows all policy relating to Gung-Ho Groups and does not have a thick ethics folder. The pins are obtainable from Qualifications Division of your local Organization. Jeff Hawkins Success Sec Pubs Org Sandra Johnson Public Exec Sec Pubs Org Doreen Casey CO Pubs Org Tony Dunleavy CS-6 Ken Delderfield CS-7 for L. RON HUBBARD Founder LRH:JH:hk.ei.rd Copyright (c) 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 95 NOT HCO POLICY LETTER CORRECT COLOUR FLASH BLUE ON WHITE EXECUTIVE DIRECTIVE FROM Li. RON HUBBARD LRH ED 54 INT 10 December 1969 SUPERIOR SERVICE IMAGE PROGRAM NO. I TO ALL PESS: Dianetic Course being taught and Dianetic Auditing being used in Franchises shows that Dianetics is popular. By having Dianetic Auditing going in the field you have the makings of an org boom if it is handled right. It is an old maxim IF AUDITING IS OCCURRING IN THE FIELD ORGS WILL BOOM. It is no real concern of ours to try to hold the field versions Standard. They mess up pcs and students. They always will. A militant org attitude to keep the field straight is silly. Let them flub as you are trying to control something you cannot. You can only do the best you can by teaching the best you can in the org. The real org action is to put it out that IN AN ORG WE USE AND TEACH HIGH GRADE STANDARD TECH IN DN and SCN. The whole org message is, If anyone gets roughed up in the field training or processing THE OFFICIAL ORGS EXIST TO STRAIGHTEN OUT THE STUDENT OR PC. ALL HE NEEDS TO DO IS COME IN TO AN OFFICIAL ORG. If the org is trying to guarantee their training and processing in some group or franchise (and it can't) then it gets a black eye. If an org exists to handle the rough cases, then it is the place to go. A line to Franchises to the effect that the org will be happy to handle their rough cases or pcs if they send them in to the org (at the student or pc's own expense) will be received as very welcome news. An org is not just another Franchise and competitor and MUST NOT GIVE THATIMAGE. The org is the benign source of the groups and Franchises and helps thei-n out. THIS IMAGE MUST BE REBUILT FAST BY EVERY PES WITH FRANCHISES AND PUBLIC. It's all Standard in the org. If the field auditor needs help the org gives it by straightening up his individual students and pcs if they'll just come in. The image is that org service is superior because it is. The Official Org must be more standard than anything happening in the field or in Franchise. MAJOR TARGET.- To establish and publicize the official org as the source of helpful standard actions. PRIMARY TARGETS: 1. The PES to see that all Franchises and potential FSMs in the zone of his org are known to him and in his address plates. 96 2. The PES to organize his lines of comm to FSMs and Franchise so that mailings to them are easily run off on address and so that he can duplicate messages easily. 3. To get PES's staff organized so this is a smooth action. VITA L TA R GE TS: To establish the org as the actual source of data and standard actions in his area. OPERATING TARGETS: 1. Develop mailing pieces for FSMs and Franchises concerning the willingness of the org to handle their rougher pcs and more difficult students. 2. Send letters of advice to Franchise reception on how to direct persons the Franchise has not helped to your org. 3. Warn Franchises and FSMs about the dangers of putting unhelped cases back into their area and give them programs to prevent it including sending them to the org. 4. Originate further programs such as "Be sure that you have your case folder sent to the official org when coming for upper training and processing." 5. Explain the role of an org in your magazine. 6. Build ARC with Franchises. 7. Send nice leaflets for handouts by Franchises to leave around and FSMs to hand out concerning Scn services and Academy Training at orgs, the leaflets not to chop their own service lines. 8. Prevent Qual in your org from chopping at field and Franchise out-tech, have them explain instead that anyone with out-tech should be sent to the org. 9. Alert the OES and HCO ES on "Rights of the Field Auditor" so as to reduce the warfare with field and Franchise. 10. Advise the Letter Reg via the HCO ES of these points and keep a watching brief on the Letter Reg lines and on phone procurement. Don't let them chop the field, yet get the benign attitude across. 11. Alert the OES and keep a watching brief that your org is delivering very exact high level standard tech to students and pcs. 12. Periodically alert the E/O to watch out for any squiffelling in your own org. 13. Build the helpful standard attitude wherever possible. 14. Obtain staff co-operation on this image and its sales points. L. RON HUBBARD Founder IF O' tells LRH:Idm.rd 9 7 NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE From L. RON HUBBARD Through: Hubbard Communications Office 163, Holland Park Avenue, London, W. I I PROFESSIONAL AUDITOR'S BULLETIN No. 36 Ist October 1954 A BASIC COURSE IN SCIENTOLOGY-PART C THE USE OF SCIENTOLOGY MATERIALS The first thing a Scientologist should know about Scientology is the use of its materials. The materials of Scientology are not its tools. Its tools are processes-its materials are books, tapes, Professional Auditor's Bulletins, Journals, letters and experience. Now that we are operating from the standpoint of a known subject and known processes, we can handle material much better than before, Now that we know that auditors can be trained rather easily to use Standard Operating Procedure 8-C, Opening Procedure, and that they are happy to learn it, and that it will produce results for them, we would be very foolish, as schools, as auditors, as individuals, to abandon this gain. The materials of Scientology are designed to communicate. That is all very well, but TO WHOM - AND WHEN? Certain of the materials of Scientology can be communicated with ease to people that never before heard of the subject. Certain others can be communicated to people who have been in association with Scientologists but who are not auditors. The higher level of material and data can be communicated to people who are in training to be auditors. Certain other material can be communicated to people who have been trained as auditors. And if we do not recognize this fact, and if we do not follow it, then we are going to produce a confusion With Scientology, and we are going to turn people away from Scientology, and we are going to defeat Scientology in doing what it is trying to do. For a long time Scientology was in a state of change sufficiently rapid to.be bewildering unless viewed as an orderly whole, taken with cognizance from the Original Thesis through Book One, up through Advanced Procedure and Axioms, through 16-G, 24-G, and Professional Course Tapes. But now there is no further excuse for using this material in a muddled fashion. To give you some example of this, I recently received a bulletin from an area in the United States which has a history of being confused and introverted on the subject of Scientology. This bulletin was from two auditors who should know better. It was an announcement. It had been mailed to a hundred and fifty people who were more or less interested in Scientology, including some auditors in that area. And this bulletin proclaimed that the Professional Course Tapes, July, 1954, intended for the training of HCAs would be played as public lectures for these people over a few evenings. A telegram was sent to these two auditors, telling them that if they committed this crime against themselves and Scientology that their training privileges would be suspended for five years. What would happen if they did this thing? Here are the Professional Course Tapes, designed to be played to a student after he has been thoroughly taught Opening Procedure 8-C, Opening Procedure by Duplication, Remedying Havingness, and Spotting Spots in Space, as well as Significances. After the many weeks which would -aac ill ccac;fiiiig rfic stuccent tfiese named items, it would then be posshle to v-communication im )Wiffi the Professional Course of July, 1954, and only after a student has been so trained would he be further trained by playing these tapes to him. Why is this? It is because one is talking as an instructor when he is talking to any public audience. He is talking as a teacher. Is his purpose, then, simply to confuse his audience and make t.em turn their backs on something which is confusing, or is his purpose to degenerate what he knows into the same level with all other confusions, or is it his purpose to inform his audience? If we in the HASI have learned over ten arduous months of communicating Scientology directly, face to face, with people who 98 are there solely for the purpose of learning, and in communicating Scientology less directly to the American public (as in Operation Phoenix), if we know now, and assert that we must either communicate data as data and skill through the stages of Opening Procedure, Opening Procedure by Duplication, and the rest, to bring a student into any understanding of what Scientology is all about, and if we assert that we have not been able to communicate to the general public intelligently except by using the mildest and most permissive data, then this, representing the combined efforts of myself and some of the most trained and skilled auditors in Dianetics and Scientology, should be taken with some weight. Bluntly, you cannot avalanche data on to the heads of partially trained, poorly comprehending people, or people who have no real conversance with auditing at all. And if you try to do so, you will fail, and Scientology will fail, and the people in the area will not have the least idea what you are trying to do. And they will walk away from your meetings, and they will walk away from your group sessions completely confused and vowing to themselves to have nothing further to do with Scientology. And they will not tell their friends about it, and people who should be brought in to be, helped will not be brought in to be helped. And so a great many people, by this misunderstanding of the uses of the materials of Scientology are being denied the benefits of Scientology simply because these materials have not been handled with intelligence. Yes, I know that we have just learned this, but that we have just learned it makes it no less emphatic. However, one supposes that somebody who has been trained should have better sense than to use something with as much dynamite in it as the Professional Course of 1954 as fit diet for cursorily interested people. Another shocking incident occurred in another area where a person who had finished an Advanced Clinical Course Unit actually permitted a mailing piece to go out to a great number of auditors from old Dianetic days, which had scrawled all over the back of it in large letters, "The meat of an $800-00 course for $38.50," and this refresher course pretended that it would, in five evenings, bring these auditors up to date on Scientology, and pour into them material which it had taken this graduate of the course four hundred and thirty-two hours of hard study to begin to assimilate,. The course graduate did not do this, but permitted it to be done. Of course there were considerable repercussions because of this. A Professional Course graduate was an HCA or BScn before he began the Advanced Professional Course. Most of the people in these units extended their training from the six weeks minimum up to twelve and fifteen weeks, since this could be done without further charge. Nobody is going to relay the material these people received in any five casual evenings. In the first instance, where the Professional Course was going to be played in four or five nights as social entertainment, only chaos would have resulted. The two auditors doing this have often wondered what was the matter with their area, why more auditing was not done in their area, why, when they brought groups together t, e groups did not stay together. The reason is very plain. Instead of actually teaching these people something, these two auditors had been falling back on material taken from courses designed for people who were there to be trained and who had already spent considerable time in training. These auditors had done, previously, with other material, the same thing they were trying to do with the Professional Course. As a net result, the people in their area who came to them for a night, or two nights, would find only a steady avalanche of data far too technical for their assimilation. And out of those recordings would come sufficient restimulation to send them away, never to return. On the other hand, think what would happen to an auditor, interested in the quality of auditing and the reputation of Scientology in an area if, after leaving such a thing as the Professional Course or finishing his training with a Doctor of Scientology, he should reach out for all the people who had ever been interested in auditing in the area, bring them in, and teach them how to run Opening Procedure of 8-C. In other words, to teach them, step by step, painfully and painstakingly, until they had it as a complete purity, until they had it drilled and engrained into them so that they could not avoid doing it right, think what would happen to the auditing skills, and think what would happen to the reputation of Scientology as an immediate result. Where public lectures are concerned, the HASI has a series of eight hours of tapes which describe Scientology, its various efforts and benefits. These are designed for the public at large. They do not so deluge individuals that they create a confusion, but 99 simply spark their interest and curiosity sufficiently to bring them to a level where they will at least wish to experience some of the benefits of Scientology or desire to pursue it further. There seem to be certain rules forming here about the use of such material, and these would be more or less as follows: I . Express to the general public only as much concerning the benefits, organization and practice of Scientology as would give it hope, without confusing it or embattling it with its prejudices. 2. When giving Scientology to people to use, give them only the simplest tools, render them completely practiced and conversant with those tools, and only when they are expert in them give them data. 3. Instead of talking about Scientology, apply it. 4. The simplest processes are the best processes. One could say that Man was a complicated animal simply because he is a simple animal and will not face it. When you have seen what we have seen here at the International Headquarters of the HASI, result from a continuous application to a psychosomatic illness, to psychosis and neurosis, of Opening Procedure 8-C, you will only then begin to understand what an essentially simple mechanism Man is, and how hard he works to be a complex one. But only when you have been trained to use such a thing as Opening Procedure of 8-C, arduously enough to demonstrate that it is done just exactly the way it is done and no other way for hours and hours and hours and hours, will you understand what we mean by training, and will you discover that people can be trained. The Director of Training in London who is, at this writing, completing the first course of this new type of training writes: "The present Course is going well. The students have had days of Opening Procedure, both of 8-C and by Duplication. It has been exceedingly interesting to watch. We have spent about a month now getting across the simplicities in actual practice, spending, for example, a whole day on 'Something you wouldn't mind remembering' and 'Something you wouldn't mind forgetting' and two whole days on Spotting Spots in Space and Remedying Havingness. The spirit is very high and I think we will turn out the best bunch of HPAs ever. We have hammered home auditing by observation of communication lag. It certainly is a wonderful system, because auditors surely cannot miss with it. I know the students going through now will not." The grades of Scientology are: General Member, HASI; Scientology Group Leader; HCA (HPA); BScn and DScn. These are grades of knowingness of the subject. They demonstrate levels of skill in the subject and they very adequately demonstrate the results which can be expected for these skills show up in terms of preclears. Group auditing sessions, when done by the simplest of commands, reducing every communication lag for every member of the group, are the most effective group sessions. Here again we have simplicity at work. Here we have processes being used right. If we expect Scientology to communicate itself throughout the populace of the. world, it had certainly better be communicated as it can communicate. If this is not done we will be standing here talking to ourselves. L. RON HUBBARD This is the second PAB Ron has written about training. The next PAB will take up further aspects of it. Copyright (K) 1954 by L. Ron Hubbard. All rights reserved. 100 NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO BULLETIN OF 15 SEPTEMBER 1959 All Franchise Holders HCO Secs Assn Secs DISSEMINATION TIPS For a very long time we have been working on optimum dissemination to find out if there was such a thing. Over the years we have found that in order of importance the following methods were workable. Personal Contact: This by far is the very best method of dissemination. It is better done on individual basis rather than talking to groups since there is the factor in groups of being able to escape by saying "they aren't talking to me". Personal contact then means just that. No matter whether it is done to friends and then to other people or secondarily to total strangers there is nothing better than personal contact. Books: Personal contact usually requires books to back it up. But books make a personal contact all by themselves if they can be put in the right places. If the library nearest you had some book about Dianetics and Scientology granted by you to them and your name and address was in the front as donor, you would get people calling on you. HCO WW Book Admin recently made books available for this purpose at a very reduced cost. You send in the cost of the books and the books are sent to your local library-pioviding you give HCO WW the address-and the books are sent with your name and address in them straight to the local library. Books placed in bookstores works mildly but it should be done. Books such as Problems of Work or Dianetics Evolution of a Science should be on hand in plenty to put in people's hands. HCO WW is making stacks and stacks of these available to you at very small cost as soon as we can get enough copies. You can get them by the hundreds from Saint Hill and from your Central Org when this gets going. Dianetics Evolution of a Science is available now in a small edition in the UK and you can get it only from Saint Hill at f,2 for 50 copies at a crack. That's less than they cost us. Books we have learned the hard way must be heavily in circulation or we get nobody in the front door. You can always tell a Central Org slump is coming whenever booksales drop off. Central Org boom occurs about two or three months after book sales go up. All Central Org promotion gen begins with "given books in circulation then . . ." so you can easily see that the success of any neighbourhood depends on getting books into circulation in that neigh- bourhood. At 40% discount an auditor can get them into a bookstore without losing on it. A comment: We are trying so hard to make HCO Saint Hill self supporting because we want to get books collected in quantity and out at low cost. If you are trying to work without books to pass around you're in trouble. Casualty Contact: A fruitful source of HAS Co-Audit people is casualty contact. This is very old, is almost never tried and is always roaringly successful, providing the auditor goes about it in roughly the right way. Using his Minister's card, an auditor need only barge into any nonsectarian hospital, get permission to visit the wards from the Superintendent, mentioning nothing about processing but only about taking care of people's souls, to find himself wonderfully welcome. Ministers almost never make such rounds. Some hospitals are sticky about this sort of thing, but it's only necessary to find another. It's fabulous what one can get done in a hospital with a touch assist and locational processing. Don't pick on the very bad off unconscious cases. Hit the fracture ward and the maternity ward. Go around and say hello to the people and ask if you can do anything for them. Now here's how auditors have lost on this one. They omit the following steps: They fail to have a card with their Ministerial name on it with their phone number. They fail to have a telephone answering service. They fail to tell the people they snap away from death's yawning door that they can have more of this stuff simply by calling in. They get so involved in the complexities of medical (ha) treatment and so outraged at some of the things they see going on that they get into rows with medicos and the hospital staff. And also they pick unconscious patients or people who are halfway exteriorised already. This is a pretty routine drill really. You 101 get permission to visit. You go in and give patients a cheery smile. You want to know if you can do anything for them, you give them a card and tell them to come around to your group and really get well, and you give them a touch assist if they seem to need it but only if they're willing. And you for sure make sure that somebody is on the other end when they ring up. Giving them a schedule of your HAS Co-Audit will avail much. I've got a book scheduled the "sick person" as a working title that will make good fodder for this. But your statement, "The modem scientific church can cure things like that. Come around and see," will work. It's straight recruiting. Newspaper Ads: Costly and hard to get taken sometimes, newspaper ads still work very well for the HAS Co-Audit. The best ad to date on actual test is "no matter how bad your problem is, something can be done about it, phone . . ." also, "Body? Mind? Spirit? Who are you? Phone . . ." also works. Talking to Groups: This seldom produces much results and when you give away literature too this isn't cheap. I am sure it is worthwhile for a good speaker and has been done with success but it is mostly useful in the production of future contacts and is not very useful otherwise in general experience. Co-operating with Groups: This is almost totally unworkable according to past record. A group is composed of individuals. As a group it normally has a different goal than you. Business firms in some areas responded well but in the US the record of this is very poor. It is far far better to spend weeks getting to meet the man in charge and then handle only his personal problems, and only then get into what his group is doing. A straight attack on groups is a waste of time. Newspaper Stories, letters to editors, these are all more or less a liability and should be avoided. Radio ads have produced results but only when accompanied by lectures on the subject. Radio spot ads are worthless. Posters and billboards have produced now and then some very spectacular results. This depends on what they say. In the LA area a bunch of posters scattered around town once produced a very heavy attendance. This has the advantage of being cheap. General comment: What you are up against in disseminating Scientology is the generality of what we do. When you cover all of life and all living things you don't have enough point of concentration for people in general to follow you. They get such hazy ideas of it all and life to them is wrapped in such covert obscurities that they don't track with you, they just go into their engrams and know that whatever it is you're talking about must be beyond them. To disseminate successfully you have to have an APPARENT goal that is understandable to the audience or person at his tone level and with which he will agree. Show him then something about himself and the battle is pretty well won. We try too often for a total effect on people and try to tell them everything there is in a single moment. The motto here is: don't try to overwhelm, just penetrate. If we attack with our eyes open we will guide this penetration just as we guide a session. We don't try to sell Scientology then. We give an apparent and understandable goal of what we're doing and then put the person or persons to whom we're talking into a state of being interested in their own cases. The use of the Dianetic idea of the Reactive Mind is almost infallible. I once told a casual fellow passenger on a short train ride: "Say, did you hear about them isolating the freudian unconscious?" I said this because he looked like a scholarly bloke. And he said, "No, who did that?" And I said, "Oh, some scientists." And I said, "Yes, they found it,was the sum of all man's bad experiences and nothing more mysterious than that." And he said, "That's interesting." And I said, "What was your last bad experience?" and he said ... well, he was in session and called me up later. Another fellow I met on a bus. I said, "They've found the dynamic principle of existence and it's about time." And he said, "What?" and I said, "Yes, they know what makes a man tick now." It looked for a while like the machine would win and he said, "What was it?" and I said, "The urge to survive." And he said, "Well I always thought it would be something like that." And I said, "I don't know. Have you ever had the urge to succumb?" and of course he was in session too, only I had to get off. I once tied up the whole US Senate lunch room with these remarks, and if you can get a senator to listen instead of talk, you've done something. Another time on a boat I said dreamily so a girl could overhear me: "I wonder if man really does have a soul?" And she said, "Oh I don't think so really, isn't it all a lot of religious talk?" And I said, "Try not to be three feet back of your head." Gave her 102