HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF IO SEPTEMBER 1965 Gen Non Remimeo Franchise Post Public Bulletin Boards Sthil Students FRANCHISE AWARD OF MERIT As part of the programme to promote Franchise, and to reward those Franchise Holders who have done well in the Field, a special Franchise Award has been introduced. It consists of an invitation to come to St Hill for a free briefing on how to give a Release check and rehabilitation, and to be released by Power Processes to 2nd Stage at 50% discount. To qualify for the award, the Franchise Holder will have to fulfil the following requirements: I . Send in reports and I O%s every week. 2. Income from 10%s received must be over $300 or LI OO per month for a three month period. 3. They must have a good record with St Hill. The award will be announced every three months. For the six month period to I st September 1965 the following have qualified for the award: VIRGINIA AND ALLEN KAPULER, LAS VEGAS ALLAN AND JOY WALTER, DALLAS JOHN AND MILLIE GALUSHA, COLORADO LRH:mh.rd Copyright (c) 1965 L. RON HUBBARD by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 SEPTEMBER 1965 Issue III Gen Non-Remimeo CORPORATE NAMES GROUP NAMES The only corporation that may use the word "FOUNDING" in its name is the FOUNDING CHURCH OF SCIENTOLOGY OF WASHINGTON D.C. Any other corporation in the USA or elsewhere including the word "Founding" in its name must change it by Board resolution, filing name change correctly before relevant authorities. No group or congregation, etc, incorporated or not, may use the word "Founding" in its title. Any such existing shall change their name in accordance with this policy. LRH:ml.rd L. RON HUBBARD Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 275 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 OCTOBER 1965 Gen Non- Remimeo Franchise Qual Secs Review Personnel RELEASE CHECKS FOR FRANCHISE PRECLEARS It has been brought to my notice that with the new grades of Release, preclears of Field Auditors may have to make repeated journeys to their local Orgs for a check and rehabilitation. To surmount this problem the following policy is introduced: When a Franchise Auditor works a long way from his nearest Org, lie may audit a preclear on the next level above that on which the preclear has been released, up to the highest level consistent with his class. When the auditor can continue the pc no further, he may then send the pc in for a check and rehabilitation on each level released. In the case of a Class III auditor, then, he would: 1. Audit the preclear on 0 processes to a free needle. 2. Audit the preclear on level I processes to a free needle. 3. Audit the preclear on level 11 processes to a free needle. 4. Audit a preclear on level III processes to a free needle. 5. Send the preclear in for a release check and rehabilitation on Grades 0, 1, 11, Ill. In sending the preclear in to an Org, the following steps must be followed precisely. I Send the preclear's folder in advance with a note stating which grades the pc has attained, and requesting a time that the pc can appear, to the Dept of Review, Dept 14, Div 5. 2. The auditor receives a letter stating the time the pc is to appear. 3. The auditor then hands the letter to the pc, who presents it at the appointed time to the receptionist. WARNING Do not, however, allow a preclear who has reached a free needle on a level go around for a long time without being checked as it makes for by-passed charge. The above rundown will keep our lines smoother and make for faster results. L. RON HUBBARD LRH:ml.cden Copyright (D 1965 by L. Ron Hubbard ALL RIGHTS RESERVED [Cancelled by HCO P/L 20 April 1968, Franchise, page 278.] 276 Instead of all the force vectors lying about in a random confusion, opposing each other, you add up some of the vectors all in one direction and achieve thereby a concentration which brings a result. Even a small local campaign so coordinated will work. It won't work if you go to groups for the purpose and ignore the men in the street. Groups get individuated. Each group is to some degree attacked or opposed and each is trying to do something. This brings about a stagnation of action. You also get a disinterested, often disloyal society. You get dope addiction, immorality, bad indicators in general. A real society is one in which the majority are going in some direction toward a desirable goal. But it has to be their goal. This rekindles interest, action and hope. It revitalizes society. Also we begin to stand for something they all stand for. If as we progress a lot of people also get processed, then there's also the effect of their beneficial influence added to it. Example: We poll an area or a country regarding desirable social targets with "What should be done to improve human rights?" We get a lot of answers. We boil these down to an honest common denominator. We find whatever we find. Maybe it's "Parking tickets should be given to the person, not left on cars". So we liaison with any and all civic groups and put this up to them. What can each one do about it. We keep it rolling. Suddenly the practice is effected. People wake up to the fact that something can be done about something. So we do it all over again, using perhaps the same original question to individuals. Now that example is developed from a preconceived question. You can do it with a much more general approach. "What should be done in this city to better it." The choice of the question of course to some degree regulates the campaign. The improvement of human rights will be found to be very generally acceptable. If you choose a question which then runs too contrary to the forces of law and order, even more confusion will result. So one tries to get a theta approach to things. People are usually able to agree with getting something stopped. This is not always bad. Sometimes that's all you can get them to agree with. Today we have government by special interest. It ignores to a huge degree what the average citizen really wants. This winds up usually in some weird special interest Utopia mess like the book George Orwell's "1984". The number of Utopia planners around would amaze you. The average individual shuns Utopias like the plague. One has to go to the individual member and go to many individuals in many strata of society to find out what's really wanted. It's usually pretty simple. The way the question is worded should guide toward a simple action, not some long term complex action. A lot of actually done, easy actions each one completed will straighten out a lot of vectors. The HCO Pol Ltrs on Targets can help. The one purpose selected via individuals becomes a Major Target for the programme. Our overall Major Target is of course our Humanitarian Objective, with Scn Orgs and Gung Ho groups as Primary Targets and keeping Scn going as a Vital Target and Revitalizing society as the Operating Target. Each programme developed by polling individuals has the majority goal as its Major Target. We are weary of rule by Special Interests. It's about time we helped make a society of which every one can be proud and where they all win. LRH:Idm.ei.rd L. RON HUBBARD Copyright nc 1969 Founder by L. Ron ffubbard ALL RIGHTS RESERVED 371 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 APRIL 1968 Remimeo Franchise Holders FRANCHISE (Cancels HCO PL 21 Oct 65 "Release Checks for Franchise PCs" Modifies HCO PL 13 May 65 "Sale of Bulletins and Tapes Forbidden" Modifies HCOB 28 July 59 "Our Goals" Modifies HCO PL 2 Jan 65 "Franchise Who May Have It and How to Maintain It") The Franchise Programme was first introduced in the early lyart of 1959. Since that time some changes have been introduced. With the stabilisation of our technology it becomes possible also to stabilise the Franchise Programme. The original aim has not been altered. It is simply, to Clear Earth. Clearing a large population in our lifetimes is quite within reach. If each Scientologist were to contact 3 people per year and bring them into Scientology we would Clear this Planet within ten years. So it is time we got down to business. All HCAs and HPAs and above, not on Org Staff are to be issued with an interim Franchise which they are to ratify within 14 days. Failure to do so will result in the revocation of the Franchise. Franchise Holders are expected to do one or more of the following: Run BS, PE, HAS, DCA, HQS, Anatomy of the Human Mind Course, or HDA Course or process to the Level of their classification (Class VI or VII may only audit to Level IV of course). The exact plan for a Center is this: I . Sign an interim Franchise 2. Run Basic Courses 3. Process to the Level of their training, keeping up with own training at the Local Org 4. Keep a good Level of activity for some months, selecting Students and Pcs for training and processing in the Local Org, St Hill and AO. 5. Get trained to Class VI at St Hill 6. Take out a permanent Franchise 7. Progress towards clearing the area, by getting as many trained in the Org as possible and getting them set up in new Franchise Centers. It's a tough Planet so we'd better face it and measure up to it. Use the Local Org to keep Ethics in in your area. But the First step is to say "I'm going to Clear (the Continent) and start telling people. And moves that don't aim that way are dispersals. The easy part is getting people on our side. You've heard it said "everybody is a Scientologist-some haven't cognited yet". The tough part is to keep everyone pointed toward the goal. So a Scientologist should say first to himself "I'm going to clear (his Continent) and then tell others "We're here to clear (his Continent). Then work on the above programme and we'll do it easily. It is only essential we keep the goal before us and cooperate. We are not here to play games with each other. We're here to Clear Earth. So all we ask of a Franchise Holder is: I . He must send in IO% of his weekly income (apart from booksales and FSM commissions) from Scientology and Dianetics to the Church of Scientology of California (WW Org) each week. 2. He must abide by the Code of a Scientologist and the Auditor's Code and the Policies governing Franchise. 3. He must charge at least the Continental charges. In return, the Franchise Holder: I . Receives the Franchise starter pack consisting of the Policies relating to Franchise. 278 2. Receives for a small fee technological materials, consisting of the packs of star rated materials up to the Level of his Classification (or Class IV-whichever is least) and any new Bulletins up to that Level will be mailed within a week of issue. 3. Receives service for his individual wants from the Franchise Officer WW. This may include issue of single copies of past Bulletins which concern current unclassified technology to their level, past Policy Letters giving useful info on administration, Ethics handling, the public or promotion which contributes to the expansion of the Franchise. These may only be supplied where a genuine need is demonstrated. Such are for use by t e Franchise Holder only. More than one copy of HCOBs or HCO PLs will only be sold and then only where these are for a recognised Course (or recognised process: e.g. List 1). 4. Receives a pack of special Bulletins and Policies relating to instructional technology. 5. Receives the materials of Staff Status I and 11. 6. Is appointed an FSM for his local Org, St Hill and World Wide. 7. Receives materials such as fliers for Courses which he can use to disseminate with (these may be charged for). 8. May, if desired, purchase free dictionaries for issuance to his Students and Pcs. He must however, send in the names and addresses of all those receiving such dictionaries with a properly filled in standard Application Form to St Hill. 9. An interim Franchise Holder may not run S & Ds, Green Forms or Rehabs unless authorised to do so. On completion of a Grade, the Franchise Auditor attests that the correct phenomena have been obtained for the Level and gets the Pc to attest that he has attained that Grade of Release. Both attestations are sent to the Local Org with requisite fee and a Certificate is mailed for that Grade to the Pc- Attestations for all the Grades may of course be sent in all at once. A similar system exists for Certification of Students on Courses. All that is required is an attestation from the Supervisor and the Student that the Student has completed the requirements for the Course. A Certificate will then be mailed to the Student for the nominal Fee charged by the Org for this service. If a Student or Pc cannot attest, they are routed to the Local Org for Review services. The penalty for false attestation is the assignment of a Condition of Liability on those so attesting. In serious cases the Franchise may be revoked. The assignment of such Conditions may only be done through the Franchise Officer WW. Help in Ethics may also be obtained from the Local Org. 10. Receives 40% discount on all books valued at more than S 1.25 (6/- sterling) but receives discount on tapes and individual meters solely by virtue of memberships held. 10 or more meters may be purchased at 50% discount. Bulk orders (200 or more) of any book may be placed with 50% discount. 11. He may not have his own FSMs selecting to his own Center for profit. FSMs are for Orgs. He may however teach the Dissem Course to his Staff or Students. He must send in the names and addresses of those who buy books or receive service for the first time to an Org. These people will then receive the Area Mag, Continental Mag and "The Auditor" and be offered a 6 month free International Membership. 12. He may not audit or train Org Pcs or Students or the Pcs or Students of another Franchise Center within 2 years of the Pc terminating at that Org or Center unless the Pc or Student cannot now attend that Org by virtue of emergency or unless the person wishing to take processing or training can obtain permission in writing from the Local Ethics Officer that he may do so. Such permission may be obtained after the fact, but if the action is found to be unwarranted Ethics action may result. Such notifications will enable any Ethics outness in either the Franchise Holder or the Student to be remedied. A copy of any Ethics Report made by a Franchise Holder should go to the International Ethics Officer via the Franchise Officer WW. 13. Receives weekly mailings by surface mail (airmail may be paid for if desired). 14. He may give disagreement checks to his Staff if so qualified. Those who remain inactive or who fail to send in 10% payments will have their Franchise revoked after one year. 279 We are out to Clear Earth, therefore we can't afford to carry the inactive at the expense of the active. The Local Area See is informed at I st Jan each year of all those who have a Franchise in force. These lists may be publicised. Only such and those appointed in the meantime may receive discounts and other privileges of Franchise. The Franchise Holder and Local Org are expected to keep in good ARC with each other (see HCO PL 19 Mar 68 "Service"). Those who earn consistently tnore than $500 per month and who intend to continue their Franchise activities indefinitely (or become an Org at some future time) and who are SHSBC Grads Class VI, may be granted a permanent Franchise. A Franchise Holder who qualifies through his statistic may be so appointed immediately on completion of the SHSBC. A permanent Franchise Holder in addition to the above privileges: I . Receives the Org Exec Course at 50% discount and the Minister's Course at 50% discount. 2. May run Rehabs and S & Ds if desired. It is held that those to whom a permanent Franchise is issued, have sufficiently good tech to handle these services. This right will be revoked in the event that abuse of these services occurs or statistics decline subsequent to this right being granted. They must inform the local HCO of the names and addresses of those who have had S & Ds in their Center. They also forward attestations from the Pc and auditor that the Pc is no longer PTS. Disconnection Letters must be sent to the Ethics Officer of the nearest Org for inspection before being mailed, the disconnection letter being stamped and enveloped properly for such so the Ethics Officer needs only to inspect it and post it. Green Forms may not be run unless the auditor has been trained in Review actions in an Org. Normally a Franchised auditor will find which of the 6 things (which can be out on a Pc) are out (HCOB 13 Sept 65 "Out Tech") and act accordingly. 3. May offer services to Junior Franchise Holders by way of tuition on the premises of either himself or the junior and may charge for these services or receive return services from the junior during tuition. 4. Receive the weekly mailings airmail (as do Orgs on the mailing list). All Franchise Holders are subject to our Ethics system as are all Scientologists. Franchises are reminded that Ethics exists to make Tech possible. -Hence, where tech is in, Ethics isn't interested, but where there is squirreling, ARC broken Pcs, squabbling between Franchise and Orgs, statistics down, Ethics will become fascinated. Therefore keep the goal in mind, and work towards achieving it. The high statistic Franchise Holder is a valuable being, it is his actions as an FSM that keep Scientology expanding (along with others). If this programme is followed closely we'll soon Clear Earth. Mike Davidson Franchise Officer WW Nada Shultz Public Activities See WW Kevin Kember Qual See WW Brian Day HCO Area See WW Tony Dunleavy Public Exec See WW Anne Tampion D/HCO Exec See WW Allan Ferguson Org Exec See WW Ken Delderfield LRH Comm WW Joan McNocher D/Guardian WW LRH:jc.rd Mary Sue Hubbard The Guardian WW Copyright 1968 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder [Note: "Since we can now handle all types of cases disconnection as a condition is cancelled."-LRH HCO P/L 15 November 1968, see Volume 1, page 489.] tthe above 20 April '68 Pol Ltr was modified by HCO P/L 8july 1969,Franchise, WhoMayHave0ne (Extension), page 282, then later cancelledby HCOP/Ls 1OMay 1971 Issue 11,Mission, BasicDefinition of, (see page 299) and 20 September 1971 Issue 11, same title, page 299, which revised 10 May '71.1 280 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 FEBRUARY 1969 Distrib Divs 8 Franchise MATERIALS TO FRANCHISE All orgs are to make available to Franchise Holders those HCO Policy Letters and HCO Bulletins which HCO Policy Letter of 20 April 1968 "Franchise" ENTITLES THEM TO HAVE. They are to be charged for. Recommended price is 2/6 sterling or 30 cents US or equivalent per copy. This may be reduced at the discretion of the Executive Council of the Org for multiple copies where more than one copy is authorized by policy or for packs, not less than I /-per copy. Starter packs and weekly mailings to Franchises are still issued from WW. Tony Dunleavy LRH:TD:nt.ei.rd CS-6, Public Aide Copyright (D 1969 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 3 APRIL 1969 Remimeo FRANCHISE SECTION WW The Franchise Section WW continues at WW in the same format as previously and is placed directly under the Distribution Secretary WW. In other orgs the franchise functions of the org exist in their respective sections and exist in the three departments of the Distribution Division VIII in accordance with HCO Policy Letter of 29 January 1969 "Public Divisions Org Board Revised" and the purpose of these functions is to back up the Franchise Section WW by expanding Franchise activity in the org's own area. The Franchise Section WW is headed by the Franchise Officer WW. It contains Franchise Communicators and is to be expanded as required to properly service Franchise needs. Tony Dunleavy LRH:TD:hk.ei.rd CS-6 Public Aide Copyright (c) 1969 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 281 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 13 MAY 1969 Remimeo Franchise CRAMMING SECTION - SERVICE TO TRAINED AUDITORS The Cramming Section 'teaches students what they have missed'. This includes Trained Auditors who wish to be brought up to date on current technical developments. A Field or Franchise Auditor wishing to up-date his technical data may do so in the Cramming Section of any Org qualified to teach his level of Training. The Director of Exams may determine that the Auditor is missing too much data, such as a whole course, to handle in Cramming and route the Auditor to the Tech Division for retraining. Cramming does not teach full Dianetic, Academy or SHSBC courses. The line of keeping Tech in the area up to date and standard is indeed a Qual hat. It is also a source of steady Qual income. "New" courses are of course taught in Tech. Rodger Wright - Chairman Ad Council WW Jim Keely - Qual See WW Bruce Glushakow - HCO Area Sec WW AD COUNCIL WW Edie Hoyseth - HCO Exec See WW Allan Ferguson - Org Exec Sec WW Tom Morgan - Public Exec See WW Rodger Wright - LRH Comm WW Leif Windle - Policy Review Section WW LRH:RW:ei.rd Jane Kember - The Guardian WW Copyright (c) 1969 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder HUBBARD COMMUNICATIONS OFFICE Remimeo Saint Hill Manor, East Grinstead, Sussex Franchise Dianetic HCO POLICY LETTER OF 8 JULY 1969 Counselling (Modifies HCO Pol 20 April 1968, "Franchise") Groups Gung-Ho Groups FRANCHISE, WHO MAY HAVE ONE (EXTENSION) For the purpose of running a Dianetic Counselling Group a HUBBARD DIANETIC COUNSELLOR may have a franchise. They will receive HCOBs up to their level plus policies relevant to operating a Dianetic Counselling Group. A Dianetic Counselling Group is expected to have several staff including a Scientology Auditor of at least Level IV. Any Dianetic Counselling Group to run an HSDC, must apply for and obtain a Franchise. They must of course have an HDG. Clive Whittaker - D/Franchise Officer WW Jim Keely - Qual See WW Rosalie Vosper - HCO Area Sec WW Ad Council WW Anne Tampion - HCO Exec Sec WW Allan Ferguson - Org Exec Sec WW Tom Morgan - Public Exec Sec WW Rodger Wright - LRH Comm WW Leif Windle - Policy Review Section WW LRH:CW:ei.rd Jane Kember - The Guardian WW Copyright (cD 1969 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder [Cancelled by HCO P/L 28 April 1970, The Dianetic Counselling Group Programme, page 390. 282 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 10 NOVEMBER 1969 Issue 11 Remimeo Franchise Franchise Hats Public Officers FRANCHISE GRANTS OR CHARTERS Since the earliest days of Franchise, a Franchise Grant is awarded only to ONE INDIVIDUAL IN ONE AREA. There are no floating Franchises or combined Franchises in accordance with long-standing policy. A Franchise Grant is a right to use the name approved by Franchise WW in a single area by an individual in that area. It is for a period of good usage and remains valid only if its 10%s are paid regularly. That too is long-standing policy. Business and profit Corporations are not granted Franchises. A Franchise is now regarded as a MISSION of the church run by a minister ot'the church and bears non-profit status. An individual in that area may file the name as a "business name" but must take needful steps to ensure that non-profit status is not compromised. Running a Franchise under a name other than that granted or for other use than Dianetics and Scientology services can cause a cancellation of the Franchise and withdrawal of the name. An individual may sell his Franchise to another providing that other is going to operate it and be as a person in that area. The Franchise may not be sold into any network for non-resident management. The proper US term for the type of company is "corporate sole" meaning an individual in whom the property and funds of a social or religious group is invested. The "corporate sole" is a person who is a custodian of the funds and property of the group. This type of "corporation" is permissible in Franchise. Several trustees may combine in a board and register their Franchise as a church or religious association or an association or society of which they are the board. This has been done in the past in various areas. Anyone receiving a Franchise or who holds an active Franchise as of the date of this policy letter should rearrange his or her Franchise status to comply with the above or with any additional requirements as may be specified by the Deputy Guardian for Legal, C of S, Worldwide. All Franchises which are not in good usage or which have been in any way irregular in their IO% tithe to the mother church are cancelled by this policy letter and must be re-applied for to Franchise WW. Any Franchise found to be in conflict with this policy letter but is in active use 283 and has regularly paid its tithe to WW should be regularized with Franchise WW and Deputy Guardian for Legal WW who have full authority to effect satisfactory resolution of any difficulties within the meaning and spirit of this policy letter. The work and activity of Franchise holders over the world is appreciated and it is realized that both time and money have been expended and that many Franchises have value and assets. No orders have ever been issued by any Scn official to compel or coerce any Franchise holder into any network or compel percentages to any individual or group other than the Franchise holder in the area for which the Franchise was granted and such arrangements are frowned upon as depriving the Franchise holder of the benefit of his Franchise and compromising the good of the community. The actual persons running a Franchise in an area and who are in that area are the persons looked upon by the church as the Franchise holders and actual custodians of the Franchise name granted to that area. These, if any irregularity of status (as per Franchise tradition and this policy letter) exists should contact the nearest Central Org or Franchise WW to regularize their status and have their existing Franchise and name cancelled and the Franchise reissued in a new title by WW so that it will be fully valid. Any monies given to Franchise holders or arranged to "buy the Franchise" should be considered a loan and should be promptly repaid to the donor. Franchises should pay their debts and be solvent. The Mother Church is not responsible for their debts but solvency is in the interest of good public relations. (This policy letter has been issued at the request of the Deputy Guardian for Legal WW to resolve the many irregularities in Franchise status now existing.) L. RON HUBBARD Founder LRH:ei.rd Copyright (c) 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 284 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF I I NOVEMBER 1969 Remimeo Issue 11 OES Hat PES Hat Franchise Hats Franchise PROMOTION AND MOTIVATION Many promotional methods have been used in Franchise Centres. These would have to be studied in very successful franchises such as the old Las Vegas centre when it was under Kapulers. (His write up on this is available from Franchise WW. Applying the same principles the Kapulers' Franchise in Sparks, Nevada is currently booming.) The heart of Franchise is the FSM programme wherein the Franchise has its own FSMS. (FSM = Field Staff Member.) No Org or Franchise centre ever got anywhere with "covert selling" wherein they somehow pretend not to be Scientologists but to sell covertly. Also no Franchise ever got anywhere "not quite agreeing with Ron"-the public leaves them alone in droves as we know by numerous tests. Centres which "knock Ron" or the Sea Org or Scn orgs vanish after awhile because the public holds them in contempt. There is no substitute for being an honest part of the team. MONEY MOTIVATION The weakest motivation is money. People and businesses that are motivated only by money are wobbly people. A primary cause of Franchise failure is money motivation. The scale of motivation from the highest to the lowest is Duty - Highest Personal Conviction Personal Gain Money - Lowest. Money is important in the world. But it is the grease on the machinery, not the motors. In a society which has lost its patriotism and pride, money will be found as a primary motivation. True, one is in trouble without money and it is a crime in the eyes of the society to be without money. But one also needs dirt to grow things in and yet dirt cannot be said to be the primary motivation for living. So money is a tool, a gas tank. It is a MEANS of getting something done. It is no valid end in itsell Thus a Franchise motivated only by money will eventually fail. For it depends more on the good will and personal conviction of Scientologists and the public than it does on cash. Thus there will come about a ridge between a money motivated Franchise and a public motivated by personal conviction or. even personal gain. The potential agreement between the centre and the public is therefore a disagreement. The Reality, the R, is out and so the ARC is out and so there is an interruption of flows. A centre or an org must flow out service, help, wisdom, useful data. These strengthen personal conviction and result in personal gain for the public. Processing is a personal gain that leads to personal conviction. Money therefore flows back in AS A MEANS OF KEEPING THINGS GOING. As you will see on the above scale money is junior to personal conviction and personal gain and so is dominated by them or vanishes when personal conviction or personal gain are absent. Money flows poorly when motivated only by money. Look at bankers. Ever try to get a loan? And if you did, were you ever sorry you borrowed? Health, ability, immortality on the first dynamic are personal gain, gains never before attainable. They are so rare they are almost beyond price. On the 2nd, 3rd and 4th Dynamics, the social advantages of Dianetics and Scientology add up to personal conviction. The public understands that an org or centre must have money to keep the wheels 285 going. They look on anyone using such wisdom and tech only for money with a kind of horror. They see it as an invalidation or a declaration that the material is worthless. The public even understands an org or centre needing or having a lot of money only so long as money is used to improve the product, spread the word, provide facilities and support the people doing the work. Such service as training, processing, publications, administration and management take an awful lot of money. An expert survey once done at SH left the surveyors who had costed what was needed to deliver processing wondering how we ever did it. A full psycho analysis covering five years cost a decade ago E9000! Yet we furnish far more and far more lasting a result for $500. And all the processing we have to sell all the way costs far less than $9000 much less pounds. It costs about $75,000 to educate a psychiatrist who can obtain no good result. For $500 or less we can train an HDC who can run rings around any commie psychiatrist on the planet. And all the training we can give wouldn't cost $5000. One of the reasons these services cost as little as they do is no org ever had to pay the research costs. I paid them. And a couple years ago I forgave 131/2million dollars owed me by orgs for real finance and service contributions. So whatever the enemy may say, the material was not developed only to make money. And so it can't be sold or managed only to make money. So it tends to make me and the public and almost all Scientologists a bit nauseated when we get a profit of BIG PROFITS to be made in Scientology. One is usually paid less than he is worth, excepting of course politicians, bankers and thieves and con men. When people are paid more than they are worth they don't last long. Therefore to obtain operating funds you have to give real service, real training, real wisdom. You have to lead the field toward personal gain like health and personal conviction, like a better soci6ty. If you lead very well and actually deliver you will be paid proportionately and will have security and longevity. You have to be interested in what the clientele is interested in, not only in their pocketbooks. Psychiatry and psychoanalysis cannot survive except on government dole. As individual practitioners without grants, salaries and supports, they generally fall on their heads. The public won't support them since they represent no deliverable personal gain and certainly an adverse personal conviction. Thus their real income is as government hatchet men. But a brief survey of psychiatric and psycho analytic students at a university showed they were motivated almost wholly by money. There are many ways then that a franchise or an org can mis-promote. They are all contained in failures to serve and failures to enhance personal gain and personal conviction in the field and public or demonstrations that their money is not used to support the upper dynamic goals or support people who give service. Franchises have a common fault of trying to run with too few people. With only 2, 3 or 4 people they can't really give full service. They are parasitic on the research, publication, PRO area control, ethics and activities of orgs to provide all their local services. So they appear to make more money per capita. Only by supporting and selecting to higher orgs do they contribute enough to justify their existence. Org staff members, particularly those of the Sea Org, are motivated by duty as well as personal conviction. And they far and above do the best job. One of the infamous prophets of profit will never know how close he came to getting slaughtered in one org when he said to its staff, "Any auditor worth anything at all can make $1,000 a week in the field." He never realized how he had his values crossed up-or how close he came to getting clobbered for his lying invalidation. We unfortunately have seen a half a dozen of these fellows in the last two decades. They are always totally puzzled as to why they get a cold shoulder from staff members. And these fellows, being only motivated by money and unable to get any higher, never have seen that they are talking to people whose motivations are far higher. There is nothing wrong with having lots of money. There is everything wrong with having no money. 286 But to work only for money is the dreariest thing there is, very short term indeed. Thus Franchise (and org) PRO is governed by providing real service leading to personal gain and personal conviction and visible evidence that all monies are used to provide those services, improve them, maintain them and support those who in turn serve. This happens to be the truth of it. The public does not require us to be poor. In fact they require us to be solvent so that we endure. But they do require (and so do we) that the motivation is service, the improvement of service, the support of those who serve and a better world. Thus, particularly if you care to read HCO Pol Ltr II Nov 69, we have SOLVENCY as a MUST in this society. But we also have MOTIVATION. One is paid FOR carrying out the general motivation of an acitivity. He can be paid very well for it indeed. But only if he carries out the real motivation. Solvency for the sake of solvency cannot be achieved because one is not paid only because he is solvent. One is paid for strengthening and carrying out the service one is paid FOR. If you are going to be paid as an org or franchise it will only be because you are strengthening and serving individual and social motivations, not because the org or franchise wants to be paid. Some muddle headed misinterpretation of this is not only possible but probable. If money is a poor motivation then obviously, someone may say, one should reduce prices or never make any charge at all. But THAT solution we find is so bad that people who do not contribute money and get free service do not in fact accept it and can't have it. Further, the whole service would vanish and cease to exist and that TOTALLY violates motivation on all the dynamics. No, the solution is to charge whatever the traffic will bear because one serves the motivations of personal gain and personal conviction. But in charging for it, DELIVER. DELIVERY then is really more important than payment to the public. Thus an org or franchise must deliver services that definitely serve personal gain and personal conviction. Wisdom, facts, auditing, training, leadership, worthwhile programmes and targets, smooth admin, good ethics, support for those who serve and facilities for service, these are the first consideration of an org or franchise and what is stressed in promotion and what is delivered in meetings, lectures, courses and auditing rooms. We CAN and do deliver these. Given normal promotion of these services and good back up of the promotion, finance ceases to be a vital point. The org or franchise makes money, is solvent and well supported. Give good promotion and service and your price list is taken for granted. Direct positive coffective interest in all service flubs or failures is itself good promotion. The high hysteria the wog world gives finance and solvency and the necessity to keep pace with it is an evil with which we live. Working ONLY to "make good" within that hysteria is an hysterical action. We have and do achieve excellent financial stability due to the dedication of our accounts people and despite a very woggy wog world. But we live to serve. And we do it well. L. RON HUBBARD Founder LRH:ei.rd Copyright (D 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 287 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF I I NOVEMBER 1969 Issue III Remimeo PES Hat Franchise Hats Franchise Holders FRANCHISE PROMOTION MUSTS The following data was isolated as the Key things done by the Kapulers in their highly successful (highest Franchise stats ever) Las Vegas Franchise and which are being done in their new equally successful Sparks, Nevada Oust outside Reno) Franchise. It is noteworthy that Stanley Richards the all time record continuous attendance PE Course lecturer used almost exactly the same lecture approach and that all really successful PE and public lecturers do this exact public lecture approach. Successful Scn lectures so consistently use this "exact-data" approach that it should be policy. Instead of Pol Ltrs and HCOBS, Stanley Richards used chapters or parts of chapters from Scn and Dn books-which makes it very easy to sell the book used also. Here is the Kapuler rundown, followed by four notes written by Nikki Freedman who was also there at Las Vegas and is now in the SO. It is notable that the 1950 to 1963 period is absolutely loaded with lectures and papers and tapes never heard by the public. THE WINNING APPROACH This is for the Franchise auditor who wants to have a consistent good flow of new business and consistent benefits of the quarterly Franchise Awards of Merit. Over the past four years I have enjoyed just that. This is one of the main factors why: ALL LECTURES ARE DONE OFF AN LRH HCOB OR HCO PIL. Even the first Introductory Lecture. When I walk to the front of the group that I'm going to talk to I take a bulletin and an abridged Scientology dictionary. The bulletin is read line-by-line, words are defined, two-way comm is invited (two-way comm with small groups under thirty people. Over that I skip the two-way comm). I then talk on the major points of the bulletin giving examples from life and push for the GIs-and am willing to quit 30 minutes early when the GIs are in. "Evidences of an aberrated area" is a very fine PC producer. "Anti-social individual" has been a big winner. "Supreme test of a thetan" produces people who want training. "Overts, what lies behind them" produces cogs, GIs and paying preclears. This approach keeps LRH as source. That is a big help to you. It's just like auditing. LRH supplies the data. You apply it to the point of GIs and bail out. Auditing for a living is very lucrative, in terms of money made and loyal friends and personal satisfaction. Use the straight LRH data to disseminate with-then use the straight LRH data to audit all them new PCs with-and you have got it made. SEND OUT A MONTHLY PROGRAMME OF LECTURES. Include 2 Free 288 Introductory Lectures a week, plus a monthly topical series of lectures-such as a 6 lecture Study Series, 2 a week for 3 weeks. You can always include one "Special" tape play a week. After an Intro Lecture, direct everyone to the Book Store. Make sure each new body buys a book. You can use the last 5 minutes of your lecture time disseminating Problems of Work, Fundamentals of Thought, New Slant, etc. HOLD MONTHLY FSM MEETINGS. Hand out the pertaining FSM policy to the people, and explain the FSM Programme to them.,Before you close the meeting, give each person a couple sheets of paper and envelopes, so they may write out their applications to the nearest Orgs, AO and SH to select people for them. You even mail the letters for them! AT THIS MEETING, EXPLAIN TO THEM THAT THEY MAY SELECT EVERY PERSON THEY BRING INTO SCIENTOLOGY, and that if they have not done so in 2 weeks, the Franchise will select them. This chance for them to make some money creates a terrific body and money flow for the Franchise. ENCOURAGE YOUR STUDENTS TO BUY BOOKS IN QUANTITIES OF FIVE AND SIX AND SELL THEM AT WORK AND AT HOME. If they have Memberhips, they get their books from you at a discount, so here's more cash for them. L. RON HUBBARD Founder LRH:ei.rd Copyright (c) 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 289 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 NOVEMBER 1969 Remimeo PES Hat Franchise Hats Franchise Holders LEGAL ASPECTS OF MISSIONS This policy follows from HCO Policy 10 Nov 69 "FRANCHISE GRANTS OR CHARTERS", and gives the exact steps to be taken with legal significances and reasons by anyone who runs or wishes to open a Mission. The first step is to make an Interim Franchise Application (per HCO Policy I Jan 65 "FRANCHISE APPLICATION AND AGREEMENT") to the Franchise Officer WW. This is merely a request and has no other significance. Upon the application being accepted by the Franchise Officer WW, and the proposed name approved by Issue Authority WW, the Church of Scientology of California, as the Mother Church, will issue to the individual making the application, a Charter, in the following form: MISSION CHARTER This CHARTER is granted to by the Board of Trustees of the Church of Scientology of California, and Mother Church, upon his/her or their application submitted in accordance with the rules and requirements set down by the Church and having been found meritorious, to found the Church of Scientology Mission of which may be known also as Scientology or Scientology Centre to present and propagate the religion of Scientology as founded, and as it may be further developed by L. Ron Hubbard to the end that any person desiring participation or participating in Scientology may derive the greatest good of the increased spiritual awareness of his eminent and immortal soul and of forwarding and enhancing its external activities in the material world through application of the Church's religious guidance and ministration. And to this end, to recognise the spiritual leadership of L. Ron Hubbard in the faith known as Scientology, and the need of this Mission for his continuing spiritual guidance in its religious and educational endeavours, and to recognise the Church of Scientology of California as the Mother Church, and the need for such Church's continued guidance in its religious and educational endeavours. And in furtherance of such objects and purpose, to conduct religious services for men, women and children of its congregation and engage in other activities of a religious and educational nature for the propagation of its Faith. The purpose of such activities shall be to foster the spiritual welfare of its members, recognising the vital and divinely appointed interrelationship of mind, body and spirit of mankind. And in the belief that Man's best evidence of God is the God he finds within himself, and trusting with enduring Faith that the Author of this Universe intended Life to thrive within it, to espouse such evidence of the Supreme Being and Spirit as may be knowable to Man and by their use and dissemination to bring a greater tranquillity to the State and better order and survival to Man upon this planet, in accordance with this Creed: (Here follows the Creed) This CHARTER is granted and shall remain in force as long as its grantee shall remain a Scientologist in good standing with the Mother Church or until he surrenders his Charter to the Mother Church (which shall not be otherwise disposed save with the consent of the Mother Church), to the end that he might do all such acts as are necessary or convenient to attain the objects and purposes herein set forth, not for profit, but for the proper ministration of his Mission, his congregation and Scientology as herein laid down and as further explained in the Articles and Bye-laws of the Mother Church and in the policy of the Mother Church issued under the hand of the Founder, L. Ron Hubbard. The Mother Church shall not be liable and the Mission shall indemnify and otherwise 290 discharge and hold harmless the Mother Church of any and all manner of liability or litigation arising from its activities. The Mother Church shall, in pursuance of the purposes herein set forth, but without any legal or other liability attaching thereto by reason hereof, foster, assist and support this Mission, in the achievement of the purposes and aims of Scientology as founded, developed and expounded by L. Ron Hubbard. ----------------- This Charter gives official authority to the individual who receives it to conduct a Mission in the area specified. It does not confer any liability on the Mother Church but it does confer upon the individual a right to practise Dianetics and Scientology in his area. This right is granted by the Mother Church by virtue of authority given it by L. Ron Hubbard, sole owner of the materials and copyrights of Dianetics and Scientology. The right is dependent upon good usage, regular remittance of tithes, and the continued good standing of the grantee. The grantee then has authority to run his Mission. He may file the name of the Mission as a "business name", but not if by doing so his non-profit status is compromised. The local Legal Chief can give advice on this if needed. The grantee may also incorporate his Mission as a "corporate sole" which means that the Mission is permanent and continuous and can survive a change of personnel in charge of the Mission. It also means that non-profit status can be easily obtained. This step can be taken in the United States, and the D/Guardian for Legal U.S. will advise on the legal steps necessary. The third possibility is that several persons, who have been granted a Charter, may combine as a Board of Trustees and register their franchise/mission as a Church or religious association or society of which they are the Board. The corporate documents necessary are called Articles and Bye-Laws of Incorporation. The form of these documents is obtainable from the D/Guardian for Legal U.S., in the U.S., and from the D/Guardian for Legal WW, for anywhere else. Upon receipt of these documents, the trustees file them with the local Registrar of Companies or its equivalent. The significance of incorporation, as a corporate sole or as a religious corporation, is this-the corporation is itself a separate legal entity apart from the individuals who serve it. So that the individuals may change but the corporate entity continues. It also means that legal non-profit status can be obtained-. The difference between a corporate sole and a religious corporation with 3 trustees, is merely in the number of people who serve the Mission in the capacity of trustees. Where the grantee of a Charter wishes to move on and hand his Mission to another person, the following points should be noted: 1. He cannot sell his Charter 2. He cannot sell a corporate sole 3. He cannot sell a religious corporation. What he can sell is the MEST and assets which he owns and which he has been using to run the Mission. These are his property. He does not own his Charter, nor does he own any of the materials of Dianetics and Scientology. But he can sell what he owns, which is the MEST and assets which he has been using to run the Mission. The distinction between the individual and the Mission may be summarised thus:- Individual Mission I . Receives a salary. I . Non-Profit. 2. May move on without the Mission 2. Perpetual. folding up, provided handed over to another franchise-holder in good 3. Profits are for the benefit of the standing on OK of Franchise Mission not personal gain. Officer WW. 4. Any mest owned by the Mission 3. May lend or rent mest owned by itself may not be sold for personal him to the Mission. gain. 291 4. Must keep his own property 5. Is conducted as a trust for the separate from the property of the benefit of the people in the area. Mission. The following conditions therefore pertain- 1. Every franchise-holder will be issued with a Mission Charter, which regularises his position with the Mother Church. The Mother Church here acts as an agent, under authority from LRH, who owns the materials and copyrights. 2. Some franchise-holders will then incorporate as a corporate sole or religious corporation, and then will be a separate permanent non-profit legal entity, which will stabilise Scientology in the area. The Mission is run as a 'trust' for that area, which is why its trustees are so-called. C.B.B. Parselle D/G for Legal WW for Jane Kember The Guardian WW for Mary Sue Hubbard LRH:CBBP:pb.ei.rd Controller Copyright (c) 1969 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex CenOCon HCO POLICY LETTER OF 10 FEBRUARY 1970 Franchise Officer WW Franchises Gd, Ww D/G Legal WW FRANCHISE, MULTIPLE OWNERSHIP If a Franchise holder wishes to start or buy a second or further Franchise, consent is required in writing from the Franchise Officer WW, Guardian WW and CS-6. Any such second Franchise or further Franchises must be in the form of missions or as directed for that country by the Deputy Guardian for Legal WW. Permission to own and operate more than one Franchise is based: I . On the number of selections to official orgs by that Franchise holder's individual Franchise. 2. A good record of I O%s sent to WW. 3. An absence of failed cases or inadequately handled cases from that Franchise. 4. An absence of anti-org enturbulation. 5 . Good relations with Franchise See WW. 6. Good and co-operative relations with the Guardian Office and its branches. 7. Good and co-operative relations with the Sea Org and CS-6. In the past, some of these points have been violated by a Franchise chain and one was so unwise as to do its recruiting for staff by invalidating official orgs and spreading false reports to cause disaffection. It is an operating principle of official org management to help Franchises to survive and there is no objection to their making good money or having influence. It is only required that the action be reciprocated by the Franchise. LRH:jz.ei.rd Copyright (c) 1970 L. RON HUBBARD by L. Ron Hubbard Founder ALL RIGHTS RESERVED 292 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 8 APRIL 1970 Remimeo LEGAL - INCORPORATION OF MISSIONS IN THE U.S. MODIFIED Franchise Officer, U.S., Carol Campleman, is currently in the U.S. with orders to regularize the status of all U.S. Missions. INCORPORATION OF U.S. MISSIONS IS OPTIONAL. The reason for this is that unregularized but expanding U.S. Missions are vulnerable, particularly along tax lines. Several Missions have received unwanted governmental attention (1) because they are more vulnerable than orgs (2) because they are expanding and noticeable. Therefore it is now policy that Missions in the U.S. be non-profit Missions. L. RON HUBBARD LRH:nt.ei.rd Founder Copyright (D 1970 by L. Ron Hubbard [Note: Originally issued by D/G Legal WW on 24 February'70, the ALL RIGHTS RESERVED above issue has been modified by making incorporation optional.] HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 12 APRIL 1971 Issue 11 Remimeo MISSION DESIGNATION In the United States, the word "franchise" whose original meaning was "right or privilege", has become associated in common usage with mere commercial or business activity. Since the Church is not, and never has been concerned with that type of activity, this word will no longer be used to describe its religious field activity. From this date, any legally chartered Scientology field activity will be properly designated only as MISSION OF THE CHURCH OF SCIENTOLOGY. Robert H. Thomas Deputy Guardian US for Jane Kember The Guardian WW for Mary Sue Hubbard LRH:MSH:JK:RHT:nt.rd The Controller Copyright (c) 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 293 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF I MAY 1971 Remimeo Franchise Office Missions CENTRE MAGAZINE POLICY The publication "Centre" magazine is hereby authorized for issue by Franchise Office WW to field and Missions. It is issued quarterly. Purpose: The purpose of the magazine is to help Ron establish new Missions and get existing ones active and expanding. It contains feature news photos of Mission personnel in action, and of Mission Centres. Articles concern successful actions or good applications of tech in dissemina- tion or administration and show how Missions are changing their environments with Scientology. The main feature is an LRH article (tape transcript, HCO B, HCO PL marked "Franchise", "Missions", "FSMs", or "BPI") of definite application in dissemination, auditing or training. MOTIF: THE ROLE OF A MISSION: RAW PUBLIC, GET THEM IN AND UP THE LINE TO ORGS. Emphasis is placed not on the latest and greatest but on the early time proven successful programmes, tech and policy. Each issue has its articles, advertisements, editorials, etc, implementing the motif throughout the issue. The editor of the magazine is the Franchise Officer WW. The format and masthead of the magazine are simple. The size is A4 (I 13/4" x 81/4"). It is an offset litho item, not a mimeo. The mag can be 8 to 16 pages. Publics: The mag is circulated by Franchise Officer WW'to Mission staffs and field auditors. Directors of Clearing in each org are sent a few dozen copies for them to relay to field auditors, Scientology groups or Dianetic Counselling groups, with whom they are in good comm. A mission receives one copy of the magazine for each trained staff member. The articles, or extracts thereof, may be read to Mission students and pcs, or reproduced in the Mission's newsletter, as is desired by the Mission Director, as it will be found that some materials are of public interest also. LAYOUT I . Front Cover-name of magazine as headline, number of issue and volume with date and a picture of some Centre or Mission activity. 2. Inside Front Cover is an editorial pushing activity on the role of a Mission, selecting, selling books, auditing and training. 3. Pages I and 2 are devoted to LRH photo and article interspersed with a few ads as described below. 294 4. Back pages are devoted to Mission news, successes, wins, "Mission Award of Merit" winners, and are interspersed with ads to buy and sell books, get trained, audited, deliver and select. There is a column of "personal ads and notices" for technical and admin aids (but not for training and processing) and ads for needs may be placed by Orgs, Scientologists, Missions and businesses, but only as personal column items, for a fee. 5. Part of the Back Cover must have a drawing of the Bridge to Total Freedom if 8 pages. If issue is 12 to 16 pages, all the back cover is used for the Bridge. 6. An insert of a Mission application form that a person can fill in to apply for a Mission with the Franchise Officer WW is in every issue. 7. The fees for these ads may be used only to finance the magazine. Any extra printing or production costs above these fees is borne from the PES A/C WW. D/Distribution Aide for L. RON HUBBARD Founder LRH:BS:act.rd Copyright (c) 1971 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 9 MAY 1971 Remimeo Franchise Office Missions MISSION CLOSURES There have been a few instances in which a Mission has closed down unbeknownst to F/0 WW or the Dist Aide. Some of these closures have resulted in misunderstandings and upsets, both on Scientology lines and in the field. Therefore effective as of this date, no Mission of the Church of Scientology may be closed down or merged with any other Organization or Mission without full written approval from the Distribution Aide Flag. D/Distribution Aide for L. RON HUBBARD Founder LRH:BS:nt.rd Copyright (c) 1971 by L. Ron Hubbard ALL RIGHTS RESERVED 295 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF I I MAY 1971 Issue IV (Cancels HCO PL I Jan 1965 and HCO PL Remimeo 14 Jan 1970 of similar title) Franchise Office Missions MISSION APPLICATION AND AGREEMENT This Policy Letter is for the use of all Auditors seeking to operate a Mission. The agreement forms the basis of the relationship between mission executives and WW. The agreement is always between the Church and an individual auditor with the required qualifications. Two copies are required when making an application. These are obtainable from WW or local orgs. Two copies are required when making an application so that the Mission Executive and Franchise Office WW each have a copy. When the intending Mission Executive has completed his parts of the two forms and has had it witnessed, they should be forwarded to the Franchise Officer WW who will complete the lower part of the agreement and return one copy to the Mission Executive. For an Auditor to operate a Mission he must be a Class 11 or over, or HDG (HDC and HPGC as of Jan 1972), hold an International Membership and be in good standing with his central organization, having had no bad ethics history. Missions holding the agreements of either HCO PL I Jan 65 or HCO PL 14 Jan 70 are requested to fill in the agreement of this policy letter and send two copies to the Franchise Officer WW. Franchise Officer WW will complete the lower part of the form and return a copy to the Mission Executive. Upon receipt of this copy, the Mission Executive must turn in his/her old Agreement to the Franchise Officer WW as superseded by this issued new Agreement. As of I st Jan 1972 all Missions existing must be on the Agreement of this Policy Letter. No Missions are cancelled by this Policy Letter-they are merely to get transferred to this revised Agreement for legal purposes. MISSION APPLICATION I Mr./Mrs./Miss (full name in capitals) of (full postal address in capitals) .............................................. HEREBY APPLY for a Mission for the area of and to use the name My highest Scientology classification is My highest Dianetic classification is My International Membership is in force until when I shall see that it is renewed, and kept in force thereafter. I am in good standing with the Central Organization. My Ethics History is: .............................................. (lowered conditions assigned with reasons, etc) 296 Prospective Mission Executive should write here the types of Scientology Activity he/she expects to engage in (i.e. individual auditing, training, co-audits, etc) so that this can be published against his/her name in lists of Mission Owners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signed Date MISSION AGREEMENT I Mr./Mrs./Miss hereby agree to the following conditions on being awarded a Mission. I agree: I . To be active in the field, disseminating and practising Scientology professionally, establishing myself as a stable terminal for Scientology in my area. 2. To maintain my own case and training at a high standard. 3. To maintain the Auditor's Code and the Code of a Scientologist. 4. To maintain good standing with Scientology Central Organizations. 5. To maintain my International Membership in force. 6. To remit 1 0% of my Gross Income from Scientology and/or Dianetics training and processing, realizing that this remittance is for the use of the name and copyrighted materials and is my contribution towards the Public defence of Scientology. 7. To send in weekly reports of my activities to Franchise Officer WW on the standard form supplied by F/0 WW. 8. To conform to Policies laid down for Mission Auditors. Witness Signed Witness Date I hereby certify that has been awarded a Mission for the area of as from and will be granted the us o the name Dianetics and Scientology, and the use of copyrighted materials to ma ntain a high effective level of Technology in the field in his/her area, so long as the conditions of this Agreement are complied with. Signed Franchise Officer WW for L. RON HUBBARD Date LRH:BS:m6s.rd D/Distribution Aide Copyright (D 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 297 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex P,emimeo HCO POLICY LETTER OF 17 MAY 1971 Franchise Office Dir of Clearing Hats Missions MISSION ISSUES In the past year, Scientology has greatly expanded into the field. Scientology Missions have been one of the major spearheads of this expansion. To reinforce this successful activity, we will see that up-stat Missions are kept well-informed on recent Policy and Bulletin releases. With these materials and the availability of higher training in the local Orgs, Missions will continue to expand and boom Scientology. So those Missions that are up-stat and are making regular and accurate payments of I O%s become eligible to receive HCOBs and Policy Letters. However all HCOBs and Policy Letters are sent entirely at the discretion of the Founder and Distribution Aide. As a special service, F/0 WW will air mail copies of these awarded Policies and Bulletins at the usual rate to cover the cost of postage and handling. LRH:BS:act.rd D/Distribution Aide Copyright (B 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 17 OCTOBER 1971 Remimeo Franchise INTER-ORG DISTANCES When a Mission is being considered for Org status, one of the factors that is taken into consideration is the distance of the Mission from the nearest previously established Org. The policy is that each different area is open to consideration but the basic guideline is that the distance should be more than five miles in a heavily populated city or county. When filling out the Org formation checksheet, be sure to include in your CSW the distance that your Mission is from the nearest Org, and if obtainable the municipal population density figures. These will help to adjudicate whether there is sufficient separation to prevent inter-Org squabbles and crossed lines. There is plenty of room for all so utilize it. D/CS-6 for LRH:DH:BS:mes.rd Distribution Aide Copyright (c) 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 298 HUB13ARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 SEPTEMBER 1971 Issue 11 Remimeo Franchise Office Mnsiotis MISSION, BASIC DEFINITION OF (This revises HCO PL 10 May 71 Issue 11 of same name to delete the name Hubbard from text as this name can only be used by Official Orgs. Correction is indicated in this type style.) (Cancels HCO PL 20 Apr 68, "Franchise", and amends HCO PL 20 May 70, "DCG Program") NOTE: SeeHCOPL12Apr7l,"MissionDesignation" According to HCO PL 12 Apr 1971, any legally chartered Scientology field activity will be properly designated only as Mission of the Church of Scientology. Referring to Webster's Seventh New Collegiate Dictionary, a mission is "a ministry commissioned by a religious organization to propagate its faith or carry on humanitarian work"i In Scientology, this commission is the right to constitute a mission for a certain district or territory and to use the names Applied Philosophy, Scientology and Dianetics. The powers granted are those to be a group of people, dedicated to a common purpose, acting as a single unit to forward Scientology and Dianetics in a certain area. This commission is granted entirely at the discretion of those properly constituted to grant it, on behalf of the Founder. In order for a field auditor to become eligible for this commission, he must agree to make a remittance of IO% of the Mission Gross Income. The fee gives a field auditor the privilege of holding and operating a mission. These IO% remittances are used for the Public advancement and Public defense of Scientology. D/Distribution Aide for L. RON HUBBARD Founder LRH:BS:nt.rd Copyright (c) 1971 by L. Ron Hubbard ALL RIGHTS RESERVED 299 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 SEPTEMBER 1971 Issue III Remimeo Franchise Office Missions ADVANTAGES OF MISSIONS (This revises HCO PL 10 May 71 Issue IV of same name to delete the name Hubbard from text as this name can only be used by Ofticial Orgs. Correction is indicated in this type style.) All Field Auditors and DCGs should be actively encouraged by established Missions and Orgs to apply for Mission status. There are several good reasons for this. When a Dianetic Counseling Group or Field Auditor decides to become a Mission and has had their application approved, they then remit 10% of their Gross Income to the Franchise Office WW. This 10% then makes them eligible for the use of the names, Applied Philosophy, Scientology and Dianetics, and for the use of copyrighted materials. Further, they are protected by the Franchise Office WW from any encroachments on the use of these names and copyrights. As per HCO PL 17 May 197 1, Missions have a specially authorized issue line that DCGs and Field Auditors are not eligible to receive from Franchise Office WW. There also becomes active the opportunity to expand by setting up chains of Missions provided the proper permission is obtained. DCGs and Field Auditors are ineligible for this method of expansion. However the greatest advantage comes from becoming an integral part of the Scientology network. Field Auditors and one-man bands, though valiant and on-purpose, do not usually survive. To expand takes team work and cooperation; and where could one find it more apparent than in the established Scientology network. This is not to discourage the formation of DCGs for they fill a very valid purpose but they should have expansion in view. They should be prepared to meet the challenge of expanding quickly into the environment to help Ron achieve the goal of a Clear Planet in less time. D/Distribution Aide for L. RON HUBBARD Founder LRH:BS:nt.rd Copyright (c) 1971 by L. Ron Hubbard ALL RIGHTS RESERVED 300 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Gristead, Sussex HCO POLICY LETTER OF 7 FEBRUARY 1962 CenOCon RESTRICTION ON SAINT HILL AREA (Amends HCO Pol Ltr of 20 December 1960, same title) It is laid down as a general policy that no professional auditor shall set up a full time Scientology practice, or remain in active full time practice, within a radius of 20 miles of Saint Hill. This is now specifically intended to apply to auditing of whatever kind within this area. If any auditor has a good and valid reason for auditing within this geographical area, lie or she should seek prior permission and approval from me in writing, informing me fully of the circumstances which make it necessary. No such auditing may be done without my prior permission and approval. Permission will not be unreasonably denied to bona fide auditors who are in good standing with HCO. This also applies to Saint Hill Briefing Course Students on other than fellow students. LRH:jw.rd L. RON HUBBARD Copyright (D 1962 by L. Ron Hubbard [Note: The amendment was the addition of the last five ALL RIGHTS RESERVED paragraphs. I HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 FEBRUARY 1963 CenOCon Franchise Field BPI THE ESTABLISHMENT OF CENTRAL ORGS' CONTROL AREAS Any auditor within a 50-mile radius of a Central Org must operate a District Office with finances completely under Central Org supervision and pay comparable to Org Staff. This takes effect as from Ist March, 1963. All Franchises within these 50-mile radius control areas are to be withdrawn by Ist March, 1963. LRH:dr.rd L. RON HUBBARD Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED [Cancelled byHCO P/L 20 March 1.964, District Office & Org ControlAreaPolicyRevised, page 303.1 301 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex CenOCon HCO POLICY LETTER OF 19 FEBRUARY 1963 Franchise Field BPI CLASSIFICATION OF CENTRAL ORGS' CONTROL AREAS Following on HCO Policy Letter of February 14, 1963, "The Establishment of Central Orgs' Control Areas", in order for a Central Org to have a Control Area, it must be in a position to supply all the services of a Central Org (HASI) and have a fully operating HCO. It does not necessarily have to have its own Academy. The following Orgs are classified as Central Orgs with 50-mile radius Control Areas: Washington DC London Cape Town Melbourne Los Angeles Johannesburg Perth Durban Sydney Port Elizabeth Auckland. New Central Org Control Areas will be promulgated as new Central Orgs get established. LRH:jw.rd L. RON HUBBARD Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF I MARCH 1963 CenOCon Franchise INDIVIDUAL AUDITORS OPERATING WITHIN A CENTRAL ORG CONTROL AREA It is not mandatory at this time that all monies be paid into the Central Org which have been earned by individual auditors operating outside the Central Org but inside a Central Org Control Area. Those operating Centres, however, within a Central Org Control Area proceed with the normal formation of their District Offices, as set out, and are unaffected by the above ruling. LRH:gl.rd L. RON HUBBARD Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex CenOCon HCO POLICY LETTER OF 16 AUGUST 1963 Franchise Field INDIVIDUAL AUDITORS OPERATING WITHIN A CENTRAL ORG CONTROL AREA (Supersedes HCO Policy Letter of March 1, 1963) It is not mandatory at this time that all monies be paid into the Central Org which have been earned by individual auditors operating outside the Central Org but inside a Central Org Control Area. However, for all those who are receiving services from their Central Org it has always been understood that they pay their I O%s to the Central Org from which they receive these services, just as an auditor on an HCO WW Franchise receiving services from HCO WW pays his I O%s to HCO WW. LRH:dr.gl.rd L. RON HUBBARD Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED 302 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 MARCH 1964 Franchise Field Orgs DISTRICT OFFICE & ORG CONTROL AREA POLICY REVISED (Cancels HCO Policy Letters: Feb 14, 1963 "The Establishment of Central Org Control Areas"; Feb 19, 1963 "Classification of Central Org Control Areas"; Mar 1, 1963 "Individual Auditors Operating Within a Central Org Control Area"; June 26, 1963 "A Resumd of Franchise Policy"; and Aug 16, 1963 "Individual Auditors Operating Within a Central Org Control Area". Also cancels: HCO Information Letter Feb 22, 1963 "Franchise & Field Arrangements after Mar 1, 1963". Amends HCO Admin Ltr of April 4, 1963 "Interim District Office Arrangements" [issued to HCO & Org/Assn Secsi.) ORG CONTROL AREAS All Central Organization Control Areas are hereby cancelled. No Scientology organization, as of now, is to have a control area. The policies affecting auditors within a fifty mile radius of an organization are void. Those individual auditors that have been in an organization's control area, and have been remitting 10% of their incomes to that org, need no longer do so. Orgs are no longer to supply individual auditors in their area with regular issues of Franchise bulletins or Field mailing pieces. All individual auditors will be sent Field mailing pieces from HCO WW. In order to receive Franchise bulletins, an individual auditor must take out a Franchise with HCO WW. DISTRICT OFFICES The status of District Office is no longer compulsory for a centre operating near an org. However, District Offices may still be formed; and wherever practical and desired-not only near an org necessarily. Existing DOs may continue to operate as such if they wish to do so. However, wherever possible, all DOs should be established on the lines of HCO Policy Letters of January 4th 1963 and February 20th 1963-The Pattern and Evolution of DOs. The DO is part of the Central Org, and its administrative lines are integrated with those of the org. Its staff are part of the org's staff, but are paid according to the income of the DO. Existing Interim DOs must either become established DOs, as above, or revert to being a Franchise Centre with HCO WW, before I st June 1964. LRH:jw.rd Issued by: Peter Hemery Copyright (c) 1964 Org Supervisor WW by L. Ron Hubbard for L. RON HUBBARD ALL RIGHTS RESERVED Authorized by: L. RON HUBBARD 303 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 26 MARCH 1965 Gen Non-Remimeo The Auditor Franchise Dept 15 FIELD AUDITORS (To be released in The Auditor and effective when so released.) In accordance with a survey undertaken several years ago amongst Field Auditors, in preparation for the day technology was complete and positive in results, the following appointment is made:- All field auditors of the level of HQS and above are appointed herewith FIELD STAFF MEMBERS of their nearest Scientology organization. Their rank is FIELD STAFF MEMBER (Provisional). They come directly under the Department of Clearing, Department 15, Director of Clearing of their nearest org. The purpose of the Field Staff Member is: - To help LRH contact, handle, salvage and bring understanding to individuals and thus the peoples of Earth. Their pay shall be in terms of commissions and therefore should be equal to that of general staff members in the orgs'themselves, depending only on the activity of the Field Staff Member. The field staff member is not on proportionate pay and is not on payroll for tax purposes. The situation is this:- The idea of the practitioner setting up a practice to audit preclears must be wrong because it is used with poor success by new doctors and psychiatrists; it also has worked poorly for them as groups as they more and more require government subsidy, require large borrowed sums to set up new practices and depend for affluence on laws passed to protect them and give them a monopoly: a monopoly which is not itself giving good service soon vanishes. Further their system took over 700 years to establish them to a point where they could demand the legislation needed to protect them-proof: examine the status of a medical man in the centuries between the Great Plague and today century by century and see the tiny advance in the standing of their profession and their security. We neither have nor need 700 years. Civilization is successful only because it is a team. The individual in our present society has a rough time. We are a team. We have a big job to do. We need every one aboard. Hence the appointment. This appointment should come as no surprise as we were waiting only for the completion of technology to press the boom buttons. And one of them was to reclaim and enrol as staff members everyone we have ever trained. 304 COMMISSIONS The official Scientology Organization to which the field staff member is attached will pay the field staff member 10% of all training and processing fees collected by that organization through its field staff members. This system has already been piloted some years ago and its administration design is now smoothed out. However, it must be followed closely. The field staff member selects the person to be trained or processed after direct personal contact and issues to that person a paper stating he has been selected. This paper bears the HOUR, DATE and PLACE of the selection. The paper is in triplicate. The original goes to the person selected (selectee), the second copy is sent promptly to the field staff member's org (Central Files) and the third copy is held by the field staff member. If within one year the selectee appears at the org and enrols for training or processes, the org sends at once a commission of 10% for cash payments and 6% for credit payments. There is no waiting in sending the commission for either cash or credit. The org sends the sum at once. There is no commission on memberships bought. Only the selectee's first purchase of training or processing or both if done at one time is commissionable. If, however, after one year, the pc or student has not returned to the org of his own volition, he is treated as a new person and may be again selected by a field staff member for commission purposes, again for one grade of processing or one course using the same procedure as before. EXISTING CENTRES Existing centres are not official orgs. The field staff member is not attached to unofficial orgs. However, a centre or group or group of auditors may send a person as a student or pc providing it is a field staff member that signs the selection form. FORMS Where no forms exist the field staff member can write on plain paper, preferably green (the org flash colour) and using carbon or hand copying can make the forms himself. The form must bear the HOUR, DATE and PLACE, the block printed name and address of the selectee and the block printed name and address and certificate initials and certificate number of the field staff member and what the selectee is selected for (training or processing) and some approximation of arrival date at the org. Orgs may care to furnish forms, but this is all they contain. MEMBERSHIP AND RATE CARDS The field staff member should be supplied with or copy the two types of membership descriptions used in accounts and the org rate card. He or she should give copies of these to the selectee. BOOKS The field staff member may buy books from an org and sell them for his own profit. ORG MEMBERS Other org staff members may not use this system as they are general, not field, staff members but where they have personal pcs before taking org employment handle the matter as a field staff member would. 305 PITFALL This is all taken from my own experience when I was the only field auditor there was. I was hammered at by many to process them and became quite overworked. I was only saved by org formation to which I could turn over my traffic. The moment a field auditor starts individual processing he becomes too pinned down to promote and in a year or so fails therefore or has to turn to other activities. I got my pcs by casual personal contact and by circulating a book (the Original Thesis) and by local personal promotion. I ran a PE type course (not as high as an HAS) and at one time had even psychiatrists demanding I process their wives. The demand for my own processing cut back my time and nearly stopped everything until I turned everyone over to the org and got on with my local public promotion. Remember, I had no "name" or any other "front". Just me. I did not even claim to have discovered anything but only promoted it to individuals and (less successfully) to groups. I refused to process people myself and therein lies the secret of expansion. Only an org, with its organization and facilities and teamwork can handle pcs. Even a very small org doesn't dare process pcs or train students. It does best when it only promotes. And it should send its pcs to a bigger org. It should limit itself as I did after orgs took my pcs over, to free, short assists. DISSEMINATION FORMULA I've now discovered the Dissemination Formula we've wanted so long and it's easy. Central orgs will shortly have it and train field staff members on it in the staff training programme. Being tech it has no part of this policy letter. It takes four or five hours to learn, theory and practical. The Academy will have all such programmes of staff training. PAYMENT OF COMMISSION Accounts will receive from Central Files the field staff member's copy after the selectee presents the selection paper at the cashier's window and verify that the selectee (who has gone on to processing or training interview) was actually selected by the field staff member whose paper was submitted at the window. Accounts will at once (or within a week of registration) make out a cheque for IO'YO of the cash payment made (but not memberships or books) to the field staff member and mail it to him or her. In the case of a credit purchase the exact same payment procedure is followed but the cheque is for 6% of the local purchase. The org does not wait until the bill is paid. The commission is only given on the actual amount the selectee paid or obtained credit for on his first appearance at the org. In intensives this would be for one grade worth of intensives. However if at that first appearance the selectee bought several grades worth of intensives or several courses, the commission is also given for those. No commission is given on repeat business at the org after the first purchase. But if the selectee falls out of contact after service, and is not given any org service for one year the person becomes the subject of new selection as before. As a course and grade a year is a good average, the person will probably become eligible again for selection. DISPUTES Where one field staff member claims he or she sent in a pc or student and another also claims it, the Finance org member copies any and all the Central Files selectee 306 papers on that selectee and sends them to Department 13 Department of Inspections for adjudication and the Director of Inspections sends both contestants copies of the selectee papers in question, which should settle it. All org mail is time-date stamped so the selectee papers coming into Central Files are so stamped. Adjudication is made on who contacted the pc or student first within the past twelvemonth and the comniission is paid that field staff member. However, "unseemly delay" by the field staff member in sending Central Files a copy of the paper given the selectee can be used to nullify one of the claims. At least one of the claims must be paid. Two commissions may not be paid on the same matter to settle a dispute. Finance pays the earliest selectee paper in that selectee's Central Files file in the past twelvemonth. If a selectee presents no paper on first approaching cashier, no commission is paid even if a Central Files selectee paper exists. A Field Staff member however who feels an error has been made can write Department 13 and if the Director of Inspection finds that the person was first selected by the field staff member within the past 30 days before date of first enrolment of the selectee the Director of Inspections may direct that the proper commission be paid. To make such a claim the field staff member must have reason to believe the selectee did enrol and within 30 days. DISPUTES BETWEEN FIELD STAFF MEMBERS In any disputes arising between Field Staff Members, they may petition the org (Department 13) for a Civil Committee of Evidence (which is composed of one person acceptable to all contestants) and must abide to the result. FORMING ORGS As official orgs are now on the lookout to form orgs, and as distant service is not easy as close service, the Director of Clearing of the org (Department 15) should be approached concerning the formation of a local org. Such an org would be owned and operated by Scientology from Saint Hill. The Director of Clearing will base his whole decision upon the amount of traffic coming from that area and the successfulness of the field staff menbers there. The new org will be only a class zero org at first with very limited services but all orgs grow. Such an org must be fon-ned and conducted like any other official org. The new. org pays 10% of its gross to the forming official org. And it pays 10% and 6% commissions as above to the field staff members on its staff. FIELD STAFF MEMBER REGULATION A field staff member comes under the same discipline as any other org staff member and is subject to the same codes of conduct. Auditing org pcs or students is forbidden to all staff members. ACCEPTANCE The field auditor should write his or her nearest official Organization addressing his letter to Department 15, Director of Clearing, who would be his immediate superior in an org, giving his acceptance of appointment or declining it. In return he will receive his credentials as a Field Staff Member which consist of a letter signed by the HCO Secretary signifying his or her appointment to be followed later by more formal credentials. In writing the Director of Clearing head the letter "Re Field Staff Member Appointment" and give current address and any other particulars. If there are any questions or hitch, write to me at Saint Hill. 307 PROVISIONAL The first appointment is PROVISIONAL-meaning "not permanent". At the end of one year the appointment expires unless renewed. On being confirmed at the end of one year, the "Provisional" is removed and more extensive credentials are issued. When the field staff member (provisional) has been one for ten months, he or she should write the Director of Field Activities requesting the full appointment be made and giving a list of commissions collected as evidence of good work. At that time the Director of Clearing will cause to be issued a new set of credentials to the field staff member, declaring him or her to be a full field staff member. Activity is the criteria of issuing full credentials. If any difficulty develops in obtaining full credentials, contact me at Saint Hill. PRIVATE PRACTICES Any field auditor with a private practice who wishes to retain it should advise his Organization or Association Secretary and explain why. CENTRES Any Centres wishing to become Class Zero orgs should advise Department 15 of their nearest org. They are accepted when the earlier mentioned conditions for a new org are met. Meanwhile they operate in relation to their nearest org as a group of field staff members if they accept appointment. FRANCHISE HOLDERS Existing Franchise Holders may retain their franchises and status so long as they remain in good standing at Saint Hill. NEW COURSES AND PROCESSING Field staff members have the professional rate now for HGC intensives if International Members in good standing. Courses for field staff members are given at the same fees as for any other International Member or Staff Member. They are however given short briefings on pertinent subjects at such times as the secretary of their org makes it available. However, the better trained a field staff member is, the better he will succeed and therefore this appointment should not interrupt training plans. SAINT HILL The Saint Hill HGC adheres to the policy herein given. The briefing course is excepted from Commission as only I can accept students for it. It is hoped that individual prosperity and a better world will result from the Field Staff Member System and that it places us much nearer the attainment of all our purposes. L. RON HUBBARD LRH:ml.pm.cden Copyright (D 1965 by L. Ron Hubbard ALL RIGHTS RESERVED [Revised 30 March 1965 and retitled Field Auditors Become Staff, page 312; cancelled by HCO P/L 9 May 1965, Field Auditors Become Staff, page 318; added to by HCO P/L 30 August 1966, Selection Regulations, page 330; corrected by HCO P/L 10 November 1966 Issue 111, Field Staff Member, page 331; and cancelled also by HCO P/L 9 May 1965 (revised & reissued 14 January 1968), Field Auditors Become Staff, page 339.1 308 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 26 MARCH 1965 Issue 11 Gen Non Remimeo Director of Field Activities DEPT 15 DIRECTOR OF CLEARING HA T FIELD STAFF MEMBERS Over the years our best sources of pcs and students have been: I . Books bought 2. Personal contact by field auditors. On (1) no org that doesn't sell books hard can long survive. This is the front line and its neglect causes the later finance troubles. On (2) although it is fashionable sometimes for orgs to curse the field and for the field to curse the org, the solid truth is that the second source of org pcs and students has been the field auditor. Therefore, he must be a commission earning staff member and let go on as before in the field. A Field Auditor rarely sets up a practice successfully, but the idea of the Field Staff Member saves the field auditor's bacon and the org's bacon as well. It's all described in the HCO Policy Letter of 26 March 1965. If new students are taught also how to be a Field Staff Member and the dissemination formula and its drills are taught you will have enrolments galore just for that. You don't enrol free however, ever, to get a Field Staff Member. Free training has always turned out sour auditors. The Field Staff Member system will also recruit you new general staff members which you'll be needing regularly as you grow. The 'idea is a parallel of the sales representative. This is the most successful of industrial sales plans. The evolution is from factory to factory-product-salesmen to the factory having retail stores. If the retail branches don't forget to have field (not store) salesmen in their turn then expansion goes on. Always have a public contact pursue out in the public, not at a nice desk in the factory. When Field Auditors receive notice of their appointment (by seeing HCO Policy Letter 26 March 1965) get it they're to write in to your Dept 15, Department of Clearing. This gets out a letter on LRH stationery to each as follows:- Date John Doe, It is with pleasure that I inform you of your appointment as FIELD STAFF MEMBER (Provisional) of (Org and location). You are assigned to the Department of Clearing with the duties of selecting persons to be trained or processed. This appointment will expire or become permanent in a period of one year from the above date. 309 Signed (Typed) Director of Clearing. Appointed by L. Ron Hubbard (Signed) per pro HCO Secretary Carefully file the name of each Field Staff Member appointed so in address, in a separate drawer of plates, no matter if you already have their names in another drawer in Address and Central Files. Don't lose the people into other address files-they are staff. Be able to contact them easily by a simple run-off of that drawer of addresses on envelopes. You'll have orders and advices to send them from time to time as well as better credentials later. Don't get choosey. If they apply for appointment appoint them. Ride them with a very light rein as they're "militia", not "regulars" and aren't used to discipline. When they come into the org get them routed only to their Chief Director of Clearing-don't let the rest of the org treat them like visiting guests or let them roam about. Have Dept 15 where it's out of other traffic flows. They will of course process a person now and then for fee themselves. Discourage it but don't try savagely to stop it. Main thing is to keep your org's general staff members from being corrupted. Only request a Committee of Evidence on Field Staff Members who really commit a crime or a suppressive act. Use them to promote. Coax them into being verv forward and definite. Keep them bright-eyed and bushy tailed. Make them promote Congresses or new sales ideas or bits by warning them in advance (before others in the field hear of it) so they feel part of the team. Give them copies of your org board and hats when you have them for them. Treat them like a sales manager would treat salesmen-watch their morale, keep them going. Don't refuse their selectees. In short don't let anybody close the org door to business-kick it open and to the waste basket with how much "trouble it makes for the service departments". Academies and HGCs just have to learn to cope. I never let a D of T tell me a student is too dumb or an Academy too full. I never let a D of P tell me he has no auditors. When I look at them and laugh at them somehow there's always places to teach and audit and enough instructors and staff auditors. After all service has first call on staff. Any hint of refusing traffic becomes a top priority crash programme for more pcs and students. Don't ever let a pc or student sent in by a Field Staff Member be made to wait days or told "our appointment book is full". We're not psychiatrists. We don't have such books in orgs. Students start every Monday or when they arrive. Pcs start every Monday and, we only sell 25 hour intensives, and we sell as many courses or intensives as people can be made to buy at once. Your door will get closed if you let anyone confuse the public as to prices or complicate an entrance routing. A selectee goes at once to Accounts, buys his membership and service right then. We don't hold him up. No interview. They've been interviewed. Don't let anybody in any way close the door or slow the entrance. Open it up, that's what the org's for. 310 And send the pc and student back to your Field Staff Member's area in good shape and happy and don't let him go if he isn't. Don't louse up your Field Staff Member's area with ARC broke pcs and students trained without check sheets or messed up by alter-is. FAST ENTRANCE, GOOD CRISP SERVICE, HAPPY EXIT. That's the whole secret of building a buzzing busy field. There is no substitute for fast accurate org delivery. If as Director of Clearing, you can't get that from the org, write me (with the statistics, not a fragmentary report full of rumours) and we'll see why it isn't happening awful fast. For that's all that orgs are really supposed to do. Get that done and your Clearing job is a song. And your Field Staff Members will be easy to handle and the org will boom. Remember to teach Field Staff Members constantly that an Org Board shows sixteen stages of progress. It takes a lot of stages to totally clear a pc, including training. Caution them to always explain it's a long road to their projects, but that it is a positive one. Don't let them send in people who have been promised "clear" in one intensive. Make them see that real selling is selling reality. There's enough to offer today to please anyone. It doesn't have to be oversold. Do that and you'll have but little trouble. Well trained new students, HQS and above should be recruited while on course and made to see their future as Field Staff Members. That's done by the Dept 15 Director himself or herself. And so you'll grow. Your org board contains the keys to a better world. And one of them is the Field Staff Member. Use him or her well. L. RON HUBBARD LRH:ml.rd Copyright (D 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 311 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 26 MARCH 1965 REVISED 30 MARCH 1965 Gen Non-Remimeo The Auditor Franchise FIELD AUDITORS BECOME STAFF (To be released in The Auditor and effective when so released) In accordance with a survey undertaken several years ago amongst Field Auditors, in preparation for the day technology was complete and positive in results, and majority of whom were in favour of being part of Central orgs, the following appointment is made:- All field auditors of the level of HQS and above are appointed herewith FIELD STAFF MEMBERS of their nearest Scientology organization on application. Their rank is FIELD STAFF MEMBER (Provisional). They come directly under the Department of Clearing, Director of Clearing of their nearest org. The purpose of the Field Staff Member is:- To help LRH contact, handle, salvage and bring to understanding individuals and thus the peoples of Earth. They come under Division 6, the Director of Clearing. Their pay shall be in terms of commissions and therefore should be equal to that of general staff members in the orgs themselves, depending only on the activity of the field staff member. The field staff member is not on proportionate pay and is not on payroll for tax purposes. The situation is this:- the idea of the practitioner setting up a practice to audit preclears must be wrong because it is used with poor success by new doctors and psychiatrists; it also has worked poorly for doctors as groups as they more and more require government subsidy, require large borrowed sums to set up new practices and depend for affluence on laws passed to protect them and give them a monopoly: a monopoly held in place by force alone soon vanishes. Further, their system took over 700 years to establish them to a point where they could demand the legislation needed to protect them-proof: examine the status of a medical man in the centuries between the Great Plague and to-day century by century and see the tiny advance in the standing of their profession and their security. We neither have nor need 700 years. Civilization is successful only because it is a team. The individual in our present society has a rough time. We are a team. We have a big job to do. We need every one aboard. Hence the appointment. This appointment should come as no surprise as we were waiting only for the completion of technology to press the boom buttons. And one of them was to reclaim and enrol as staff members everyone we have ever trained. Commissions The official Scientology Organization to which the field staff member is attached will pay the field staff member I 0% of all training and processing fees collected by that organization through its field staff members. 312 This system has already been piloted some years ago and its administration design is now smoothed out. However, it must be followed closely. The field staff member selects the person to be trained or processed after direct personal contact and issues to that person a paper stating the contacted person has been selected. This paper bears the HOUR, DATE and PLACE of the selection. The paper is in triplicate. The original goes to the person selected (selectee), the second copy is sent promptly to the field staff member's org (Central Files) and the third copy is held by the field staff member. If the selectee appears at the org, presents the SELECTION PAPER to the Cashier and enrols for training or processing, and pays or signs the credit papers, the org sends at once a commission of 10% for cash payments and 6% for credit payments. There is no waiting in sending the commission for either cash or credit. The org sends the sum at once. IO% is also paid in memberships bought by the selectee if accompanied by a selection paper marked Membership. No cash for memberships may be taken by the field staff member as Memberships must be paid for only to the Org Accounts Cashier. Only the selectee's first purchase of training or processing or both if done at one time is commissionable. Purchase of memberships by mail bought by a selectee does not count as a "first time". If, however, after one year, the PC or student has not returned to the org of his own volition, he is treated as a new person and may be again selected by a field staff member for commission purposes, again for one grade of processing or one course using the same procedure as before. Existing Centres Existing centres are not official orgs. The field staff member is not attached to unofficial orgs. However, a centre or group or group of auditors may send a person as a student or PC providing it is a field staff member that signs the selection form. Centres may not have field staff members of their own unless the Centre is owned and operated by Scientology and field staff members may not send PCs or students to any but official orgs. To do so constitutes suppression of Scientology official orgs as this is a Scientology org activity, not designed for centres or franchise holders to use until officialized and their service can be supervised. Remember, to use this system all a centre has to do is become official and meet requirements for a new org. Forms Where no forms exist the field staff member can write on plain paper, preferably pink (the org flash colour for Accounts matters) and using carbon or hand copying can make the forms himself. The form must bear the HOUR, DATE and PLACE, the block printed name and address of the selectee and the block printed name and address and certificate initials and certificate number of the field staff member and what the selectee is selected for (training or processing) and some approximation of arrival date at the org. Orgs may care to furnish forms, but this is all they contain. Membership and Rate Cards The field staff member should be supplied with or copy the two types of membership description used in accounts and the org rate card. He or she should give copies of these to the selectee. Books The field staff member may buy books from an org and sell them for his own profit. Org Members Other org staff members may not use this system as they are general, not field, staff members but where they have personal PCs before taking org employment they may handle the matter as a field staff member would. 313 Pitfall This is all taken from my own experience when I was the only field auditor there was. I was hammered at by many to process them and became quite overworked. I was only saved by org formation to which I could turn over my traffic. The moment a field auditor starts individual processing he becomes too pinned down to promote and in a year or so fails therefore or has to turn to other activities. I got my PCs by casual personal contact and by letting a book circulate (the Original Thesis) and by local personal promotion. I ran a PE type course (not as high as an HAS) and at one time had even psychiatrists demanding I process their wives after they had heard one lecture. The demand for my own processing cut back my time and nearly stopped everything until I turned everyone over to the org and got on with my local public promotion. I refused to process people myself and therein lies the secret of expansion. Only an org, with its organization and facilities and teamwork can handle PCs and students. Even a very small org doesn't dare process PCs or train students. It does best when it only promotes. And it should send its PCs to a big $er org. It should limit itself as I did after orgs took my PCs over, to short assists, P.E. courses and small co-audits. Dissemination Formula I've now discovered the Dissemination Formula we've wanted so long and it's easy. Central orgs will shortly have it and train field staff members on it in the staff training programme. Being tech it has no part of this Policy Letter. It takes four or five hours to learn, theory and practical. The Academy will have all such programmes of staff training. Payment of Commission Accounts receives the selectee's Selection Paper from the selectee when that person arrives at the Accounts window. Accounts must write on the Invoice the auditor's name who did the selection. Accounts will at once (or within a week of registration) make out a cheque for 10% of the cash payment made (but not memberships or books) to the field staff member and mail it to him or her. In the case of a credit purchase the exact same payment procedure is followed but the cheque is for 6% of the total purchase. The org does not wait until the bill is paid. When the commission is paid, Accounts sends an invoice copy of the payment and of the PC or student's training, processing or membership payment to Central Files. Central Files staples these to the field staff member's copy. If other selection papers are in Central Files for the same selectee they are ignored. The one presented by the selectee is the only one paid regardless of date on other auditors' selection papers on the same selectee. The commission is only given on the actual amount the selectee paid or obtained credit for on his first appearance at the org. In intensives this should be for one grade worth of intensives. However, if at that first appearance the selectee bought several grades worth of intensives or several courses, the commission is also given for those. Time There is no time stipulation as to how often selectees may be selected and the org has no period of grace wherein a person may only be selected by the org itself. If an org procures a PC or student however, directly, the org, not one of its general staff members gets the commission. Professional Rates Commission is also paid on professional rates but not to the auditor himself or a 314 "friend" who will refund the commission. The professional rate applies only to auditing. There is no staff or professional rate for training or courses. Disputes Where one field staff member claiftis he or she sent in a PC or student and another also claims it, the Finance org member copies any and all the Central Files selectee papers and pertinent invoices on that selectee and sends them to Department 3, Department of Inspections for adjudication and the Director of Inspections sends both contestants copies of the selectee papers and invoices in question, which should settle it. The org always pays on the selection paper handed in by the selectee, not on earliest contact. At least one of the claims must be paid. Two commissions may not be paid on the same matter to settle a dispute. If the selectee presents no paper on first approaching cashier, no commission is paid even if a Central Files selectee paper exists. A field staff member however who feels an error has been made can write Department 3 and if the Director of Inspections finds that the person was first selected by the field staff member within the past 30 days before date of first enrolment of the selectee the Director of Inspections may direct that the proper commission be paid. To make such a claim the field staff member must have reason to believe the selectee did enrol and within 30 days. Disputes Between Field Staff Members In any disputes arising between Field Staff Members, they may petition the org (Department 3) for a Civil Committee of Evidence (which is composed of one person preferably in the contestants' area acceptable to all contestants) who will hear the matter and the contestants must abide by the result. Forming Orgs As official orgs are now on the lookout to form orgs, and as distant service is not as easy as close service, the Director of Field Activities of the Org should be approached concerning the formation of a new local org. Such an org would be owned and operated by Scientology from Saint Hill. The Director of Field Activities will base Ws whole decision upon the amount of traffic coming from that area and the successfulness of the field staff members there. The new org will be on y a c ass zero org at first with very limited services but all orgs grow. Such an org must be formed and conducted like any other official org. It is prohibited for an old org to finance a new org in any way. The new org pays IO% of its gross to the forming official org. And the new org pays IO% and 6% commissions as above to the field staff members on its staff but only if it is fully official and only when authorized to have an HGC. HGCs and Academies Hubbard Guidance Centres of official orgs only may be sent PCs and Academies of Scientology only may be sent students by Field Staff Members as long and arduous experience has determined that great quantities of trouble can come from courses and clinics which are unofficial and usually official orgs have to clean the resulting mess up. Notable examples were Sydney, and the U.S. Pacific North West in '54. There have been dozens of such instances with many people hurt. The names Hubbard Guidance Centres and Academies of Scientology are protected by law. Field Staff Member Regulation A field staff member comes under the same discipline as any other org staff member and is subject to the same codes of conduct. Auditing org PCs or students is forbidden to all staff members. Acceptance The field auditor should write his or her nearest official Organization addressing 315 his letter to Department 16, Director of Clearing, who would be his immediate superior in an org, giving his acceptance of appointment or declining it. In return he will receive his credentials as a Field Staff Member which consist of a letter signed by the HCO Secretary signifying his or her appointment, to be followed later by more formal credentials. In writing the Director of Clearing head the letter "Re Field Staff Member Appointment" and give current address and any other particulars. If there are any questions or hitch, write to me at Saint Hill. Provisional The first appointment is PROVISIONAL-meaning "not permanent". At the end of one year the appointment expires unless renewed. On being confirmed at the end of one year, the "Provisional" is removed and more extensive credentials are issued. When the field staff member (provisional) has been one for ten months, he or she should write the Director of Field Activities requesting the full appointment be made and giving any evidence of good work, At that time the Director of Clearing will cause to be issued a new set of credentials to the field staff member, declaring him or her to be a full field staff member. Activity is the criteria of issuing full credentials. If any difficulty develops in obtaining full credentials, contact me at Saint Hill. Private Practice Any field auditor with a private practice who wishes to retain it should advise his Organization or Association Secretary and explain why. Centres Any Centres wishing to become Class Zero orgs should advise their nearest org. They are accepted when the earlier mentioned conditions for a new org are met. Meanwhile they operate in relation to their nearest org as a group of field staff members if they accept appointment. Franchise Holders Existing Franchise Holders may retain their franchise and status so long as they remain in good standing at Saint Hill. New Courses and Processing Field staff members have the professional rate now for HGC intensives if International Members in good standing. Courses for field staff members are given at the same fees as for any other International Member or Staff Member. There is no professional rate for courses, only for intensives. They are however given short briefings on pertinent subjects at such times as the secretary of their org makes it available. However, the better trained a field staff member is, the better he will succeed and therefore this appointment should not interrupt training plans. Debts Field Staff Members may be requested by Finance to collect overdue accounts on which 10% commission will be paid by the org. But they may not be ordered to do this. Accounts may release to field staff members in an area lists of overdue accounts in that area. By using ARC Break technology and assists the field staff member may collect the sums in cheque fon-n only payable to the org and forward it with any details to Finance in the org. Finance must infonn Department 3, Inspections and Reports of any such issue of lists or any collections received by this method. All such assists are given at the Field Staff Member's own discretion without org reimbursement. 316 General and Executive Staff Member Selections The general staff member of any org may select students or PCs or members by issuing them Selection Papers to their own orgs. In this case there is no commission paid and the Selection Paper is of a different appearance. The general or Executive staff member receives the benefit through org pay. Saint Hill Field Staff Members Any auditor trained to any level at Saint Hill is similarly appointed by this Policy Letter. All "Saint Hillers" are therefore appointed FIELD STAFF MEMBERS SAINT HILL. When working as a general staff member or executive for an org, the 10% or 6% is paid to that org, not the staff member personally so that all its staff may benefit. The same stipulations and procedures as for other orgs (as above in this Policy Letter) apply to Saint Hill Field Staff Members. Commissions are paid on the Saint Hill Briefing Course and Saint Hill HGC if the student or PC sent is sent expressly to Saint Hill as above. Acceptance of appointment from Saint Hill does not prohibit being as well a field staff member of a local org. Senior Org Preference A field staff member trained and certified at a senior org may be a field staff member of that org even while employed on staff by a junior org but the commission is paid to the junior org. The junior org is paid the commission on any PC or student he sends to the senior org (not his own). Memberships alone are denied commission in such a case as the junior org can also sell them. Such a field staff member for a senior org employed in a junior org must not distract students or PCs already selected by a field staff member of the junior org before they can present selection papers. Being on Two Staffs Any field auditor can be a staff member to more than one org but is actually on the staff of the nearest org to his address and may not use another appointment to another org or Saint Hill to set aside the nearest org's requirements of him or her. In changing location the field staff member must inform the Director of Clearing of the Org he has been nearest to and inform the Director of Clearing of the Org he will now be nearest to. In case he is a Saint Hill field staff member also he should inform the Director of Clearing Saint Hill. L. RON HUBBARD LRH:wmc.cden Copyright (-c) 1965 by L. Ron flubbard ALL RIGHTS RESERVED [Corrected by HCO P/L 10 November 1966 Issue III, Field Staff Member, page 331; cancelled by HCO P/L 9 May 1965, Field Auditors Become Staff, page 318, and its revised reissue of 14 January 1968, same title, page 339.1 317 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo Auditor #8 HCO POLICY LETTER OF 9 MAY AD 1 5 Franchise Saint Hill Students Post Public B Board FIELD AUDITORS BECOME STAFF (Becomes Effective when Released in Auditor:# 8) and (Cancels HCO Pol Ltrs Mar 26 '65 & March 30 '65) All field auditors of the level of HBA and above are appointed herewith FIELD STAFF MEMBERS of their nearest Scientology organization. Their rank is FIELD STAFF MEMBER (Provisional). They come directly under the Department of Clearing, Director of Clearing of their nearest org. The purpose of the Field Staff Member is: - TO HELP LRH CONTACT, HANDLE, SALVAGE AND BRING TO UNDER- STANDING THE INDIVIDUAL AND THUS THE PEOPLES OF EARTH. Their pay shall be in terms of commissions and therefore should be equal to that of general staff members in the orgs themselves, depending only on the activity of the Field Staff Member. The Field Staff Member is not on proportionate pay and is not on payroll for tax purposes. The situation is this:- the idea of the practitioner setting up a practice to audit preclears must be wrong because it is used with poor success by new doctors and psychiatrists; it also has worked poorly for doctors as groups as they more and more require government subsidy, personally require large borrowed sums to set up new practices and depend for affluence on laws passed to protect them and give them a monopoly: a monopoly held in place by force alone soon vanishes. Further, their system took over 700 years to establish them to a point where they could demand the legislation needed to protect them-proof: examine the status of a medical man in the centuries between the Great Plague and today century by century and see the tiny progress each century in the standing of their profession and their security. We neither have nor need 700 years. Civilization is successful only because it is a team. The individual in our present society has a rough time. We are a team. We have a big job to do. We need every one aboard. Hence the appointment. This appointment should come as no surprise as we were waiting only for the completion of technology to press the boom buttons. And one of them was to reclaim and enrol as staff members everyone we have ever trained. COMMISSIONS The official Scientology Organization to which the Field Staff Member is attached will pay the Field Staff Member a percentage of all training and processing fees received by that organization through its Field Staff Members. This system has already been piloted some years ago and its administration design is now smoothed out. However it must be followed closely. The Field Staff Member selects the person to be trained or processed after direct personal contact with the person and issues to that person a paper stating the contacted person has been selected. This paper bears the HOUR, DATE and PLACE of the selection. The paper is in triplicate. The original goes to the person selected (selectee), and the second copy is sent promptly to the Field Staff Member's org (Director of Clearing) and the third copy is held by the Field Staff Member. If the selectee appears at the org, presents the SELECTION PAPER to the Cashier 318 and enrols for training or processing, and pays or signs the credit papers, the org sends at once a commission of IO% for total cash and 6% for credit + cash payments. There is no waiting in sending the commission for either cash or credit. The org sends the sum at once. I 0% is also paid in memberships bought by the selectee if accompanied by another selection paper marked Membership also issued by the Field Staff Member. Example of Commission: A selectee presents the Selection Paper at the Org Accounts Office and pays for the services bought totally in cash. The org promptly sends the Field Staff Member 10% of the whole payment. Example: A selectee presents the Selection Paper of the Field Staff Member at the org accounts office and pays for the service in some cash and the remainder in credit. The org promptly sends the Field Staff Member 6% of the total sum, payment + credit. These both end the transaction. There is no later amount owing the Field Staff Member when the credit extended is paid off. Further if the selectee buys something else even a week later, not having a selection paper, there would be no commission. But if any Field Staff Member gave the selectee another later paper the selectee then used, again commission would be paid by the org. The person selected is directed by the Field Staff Member to Reception at the nearest organization, the name and address of which is given to the selectee. No cash for memberships may be taken by the Field Staff Member as Memberships must be paid for only to the org Accounts Cashier. The preclear or student may be selected as often or as many times as the Field Staff Member can do so. If the person is not, however, selected again by the Field Staff Member after training or processing, the org may select the person once more and no commission is paid. The org does not have to have a selection paper to train or process a person. The org will honour and pay commission on the selection papers presented to Accounts by the selectee. If the selectee presents no selection paper the org does not pay. It is the responsibility of the Field Staff Member to inform the selectee to present his or her selection paper. EXISTING CENTRES Existing Scientology Centres are not official orgs. The Field Staff Member is not attached to unofficial orgs. However, a centre or group or group of auditors may send a selectee as a student or pc providing it is a Field Staff Member that signs the selection form. Centres may not have Field Staff Members of their own unless the Centre is owned and operated by Scientology, and Field Staff Members may not send pcs or students to any but official orgs. To do so constitutes suppression of Scientology official orgs as this is a Scientology org activity, not designed for centres or franchise holders to use until they are officialized and their service can be supervised. Remember, to use this system all a centre has to do to use the Field Staff Member system is become official and meet requirements for a new org. FORMS Where no forms exist the Field Staff Member can write on plain paper, preferably pink (the org flash colour for Accounts matters) and using carbon or hand copying can make the fon-ns himself. The form must bear the HOUR, DATE and PLACE, the block printed name and address of the selectee and the block printed name and address and certificate initials and certificate number of the Field Staff Member and what the selectee is selected for (membership, training or processing) and some approximation of arrival date at the org. Orgs may care to furnish forms, but this is all they contain. MEMBERSHIP AND RATE CARDS The Field Staff Member should be supplied with book lists, membership descriptions and the org rate card. He or she should give copies of these to the selectee if the Field Staff Member has them. BOOKS The Field Staff Member may buy books from an org and sell them for his own 319 profit. Any discounts are arranged with the org and regulated by the Director of Publications, Saint Hill. ORG MEMBERS Other org staff members may not use this system as they are general, not field, staff members but where they have had personal PCs before taking org employment they may handle the matter as a Field Staff Member would if done within the first three months of Org employment and the selection was done before org employment. CERTIFICATE REQUIRED Any auditor who has any certificate including Hubbard Book Auditor may become a Field Staff Member. No classification is required. No other stipulations may be locally made. PITFALL This is all taken from my own experience when I was the only field auditor there was. I was harnmered at by many to process them and became quite overworked. I was only saved by org formation to which I could turn over my traffic. The moment a field auditor starts individual processing he becomes too pinned down to promote and in a year or so fails therefore or has to turn to other activities. I got my PCs by casual personal contact and by letting a book circulate (the Original Thesis) and by local personal promotion. I ran a PE type course (not as high as an HAS) and at one time had even psychiatrists demanding I process their wives after they had heard one lecture, The demand for my own processing cut back my time and nearly stopped everything until I turned everyone over to the org and got on with my local public promotion. I refused to process people myself and therein lies the secret of expansion. Only an org, with its organization and facilities and teamwork can handle PCs and students. Even a very small org doesn't dare process PCs or train students. It does best when it only promotes. And it should send its PCs to a bigger org. It should limit itself as I did after orgs took my PCs over, to short assists, PE courses and small co-audits. DISSEMINATION FORMULA I've now discovered the Dissemination Formula we've wanted so long and it's easy. Central orgs will shortly have it and train Field Staff Members on it in the staff training programme. Being tech it has no part of this Policy Letter. It takes four or five hours to learn, theory and practical. The Academy will have all such programmes of staff training. PAYMENT OF COMMISSION Accounts receives the selectee's Selection Paper from the selectee when that person arrives at the Accounts window. Accounts must write on the Invoice the auditor's name who did the selection. Accounts will at once (or within a week of registration) make out a cheque for 10% of the cash payment made to the Field Staff Member and mail it to him or her. In the case of a credit purchase the exact same payment procedure is followed but the cheque is for 6% of the total purchase. The org does not wait until the bill is paid to pay the commission. When the commission is paid, Accounts sends an invoice copy of the payment and of the PC or student's training, processing or membership payment to the Dept of Clearing. The department staples these to the Field Staff Member's copy and files it under the Field Staff Member's name. The commission is only given on the actual amount the selectee paid or paid and obtained credit for on his first appearance at the org. In intensives this should be for at 320 least one intensive. However if at that first appearance the selectee bought several grades worth of intensives or several courses, the commission is also given for those. TIME There is no time stipulation as to how often selectees may be selected and the org has no period of grace wherein a person may only be selected by the org itself. If an org procures a PC or student however, directly, the org, not one of its general staff members, gets the commission. PROFESSIONAL RATES Commission is also paid on professional rates but not to the auditor himself or a "friend" who will refund the commission. The professional rate applies only to auditing. There is no staff or professional rate for training or courses. DISPUTES Where one Field Staff Member claims he or she sent in a PC or student and another also claims it, the Director of Clearing should be appealed to to settle the dispute. The org always pays on the selection paper handed in by the selectee, not on the earliest contact. At least one of the claims must be paid. Two commissions may not be paid on the same matter to settle a dispute. If the selectee presents no paper on first approaching cashier, no commission is paid. A Field Staff Member however who feels an error has been made can write the Director of Inspections and Reports in his nearest org who will handle it. DISPUTES BETWEEN FIELD STAFF MEMBERS In any disputes between two Field Staff Members, either may appeal to Ethics, Department of Inspections and Reports, in their nearest org, which may "hear" the matter by mail and render a decision. Such an action does not make any Scientologist liable to further action. FORMING ORGS As official orgs are now on the lookout to form orgs, and as distant service is not as easy as close service, the HCO Area See should be approached concerning the formation of a new local org. Such an org would be owned and operated by Scientology from Saint Hill. The HCO Area See will base decision upon the amount of traffic coming from that area and the successfulness of the Field Staff Members there. Final permission for a new Org must come from Saint Hill. The new org will be only a class zero org at first with very limited services but all orgs grow. Such an org must be formed and conducted like any other official org. It is prohibited for an old org to finance a new org in any way. The new org pays a percentage of its gross to the founding official org. And the new org pays 10% and 6% commissions as above to the Field Staff Members on its staff but only if it is fully official and only when authorized to have an HGC. Until it has an official HGC it continues to operate on commissions and pays no percentage to the forming org, but still receives them. Its PE and Co-audit activities and commissions paid, in students and PCs sent into the founding org, support it. HGCs AND ACADEMIES Hubbard Guidance Centres of official orgs only may be sent PCs and Academies of Scientology only may be sent students by Field Staff Members as long and arduous experience has determined that great quantities of trouble can come from courses and clinics which are unofficial and usually official orgs have to clean the resulting mess up. Notable examples were Sydney, and the US Pacific North West in '54. There have been dozens of such instances with many people hurt. The names Hubbard Guidance Centres and Academies of Scientology are protected by law. Only their service is supervised by Saint Hill or myself. FIELD STAFF MEMBER REGULATION A Field Staff Member comes under the same discipline as any other org staff 321 member and is subject to the same codes of ethics. Auditing org PCs or students is forbidden to all staff members. ACCEPTANCE The field auditor should write his or her nearest official Organization addressing Ms letter to the Director of Clearing, who would be his superior in an org, giving his acceptance of appointment or declining it. In return he will receive his credentials as a Field Staff Member (Provisional) which consist of a letter signed by the HCO Secretary signifying his or her appointment, to be followed after a year by more formal credentials. In writing the Director of Clearing head the letter "Re Field Staff Member Appointment" and give current address and any other particulars. If there are any questions or hitch, write to me at Saint Hill. PROVISIONAL The first appointment is PROVISIONAL-meaning "not permanent". At the end of one year, the appointment expires unless renewed. On being confirmed at the end of one year, the "Provisional" is removed and more extensive credentials are issued. When the Field Staff Member (Provisional) has been one for ten months, he or she should write the Director of Field Activities requesting the full appointment be made and giving any evidence of good work. At that time the Director of Clearing will cause to be issued a new set of credentials to the Field Staff Member, declaring him or her to be a Field Staff Member. Activity is the criteria of issuing full credentials. If any difficulty develops in obtaining full credentials, contact me at Saint Hill. The names or short lists sent to the Field Staff Member for selection or collection are considered to be org prospects. The Field Staff Member may only select them to the org or collect from them for the org, and if the Field Staff Member processes or trains for his own fee prospect names sent by the org he is subject to discipline by the Distribution Secretary. PRIVATE PRACTICE Any field auditor with a private practice who wishes to retain it should advise his Organization or Association Secretary of the nearest official org and explain why. CENTRES Any Centres wishing to become Class Zero orgs should advise the HCO Area Sec of their nearest org. They are accepted when authorized by the Office of LRH and when the earlier mentioned conditions for a new org are met. Meanwhile they operate in relation to their nearest org as a group of Field Staff Members if they accept appointment as Field Staff Members. FRANCHISE HOLDERS Existing Franchise Holders may retain their franchise and status so long as they remain in good standing at Saint Hill. NEW COURSES AND PROCESSING Field Staff Members HQS and above may have the professional rate now for HGC intensives if International Members in good standing. Courses for Field Staff Members are given at the same fees as for any other International Member or Staff Member. There is no professional rate for courses, only for intensives. They are however given short briefings on pertinent subjects at such times as the secretary of their org makes it available. However, the better trained a Field Staff Member is, the better he will succeed and therefore this appointment should not interrupt training plans. DEBTS Field Staff Members may be requested by the Department of Accounts to collect overdue accounts on which IO% commission of any sums collected will be paid by the org. But they may not be ordered to do this. Accounts may release to Field Staff Members in an area lists of overdue accounts 322 in that area. By using ARC Break technology and assists the Field Staff Member may collect the sums in cheque form only payable to the org and forward it with any details to Accounts in the org. Accounts must inform Inspections and Reports of any such issue of lists or any collections received by this method. All such assists are given at the Field Staff Member's own discretion without org reimbursement. GENERAL AND EXECUTIVE STAFF MEM13ER SELECTIONS The general staff member of any org may select students or PCs or memberships applicants by issuing them Selection Papers to their own orgs. In this case any commission is paid to the staff member's own org and the Selection Paper is of a different appearance. The general or Executive staff member receives any benefit through org pay along with the rest of staff. SAINT HILL FIELD STAFF MEMBERS Any auditor trained to any level at Saint Hill is similarly appointed by this Policy Letter. All "Saint Hillers" are therefore appointed FIELD STAFF MEMBERS SAINT HILL. When working as a general staff member or executive for an org, the 10% or 6% is paid to that org, not the staff member personally so that all its staff may benefit. They may select to the Saint Hill Course or HGC. The same stipulations and procedures as for other orgs (as above in this Policy Letter) apply to Saint Hill Field Staff Members. Commissions are paid on the Saint Hill Briefing Course and Saint Hill HGC if the student or PC sent is sent expressly to Saint Hill as above. Acceptance of appointment from Saint Hill does not prohibit being as well a Field Staff Member of a local org. SENIOR ORG PREFERENCE A Field Staff Member trained and certified at a senior org may be a Field Staff Member of that org even while employed on staff by a junior org but the commission is paid to the junior org. The junior org is paid the commission on any PC or student he sends to the senior org (not his own). Memberships alone are denied commission in such a case as the junior org can also sell them. Such a Field Staff Member for a senior org employed in a junior org must not distract students or PCs already selected by a Field Staff Member of the junior org before they can present selection papers. BEING ON TWO STAFFS Any field auditor can be a Field Staff Member to more than one org but is actually on the staff of the nearest org to his address and may not use another appointment to another org or Saint Hill to set aside the nearer org's requirements of him or her. In changing location the Field Staff Member must inform the Director of Clearing of the org he has been nearest to and infon-n the Director of Clearing of the org he will now be nearest to. In case he is a Field Staff Member Saint Hill also he should inform the Director of Clearing Saint Hill. L. RON HUBBARD LRH:jw.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED [Amended by HCOP/L 14january 1966, page 330;modifiedby HCOP/L 9january 1967,FSMSystem Administration in Organizations, page 334; revised and reissued on 14 January 1968, page 339.] 323 4qn 1 vt S(,o ll.S hn I'C VtSIO44 5/p t (10 n4 /-300 cess; dew _c 117 dYA A/eu; Fie fcl So eA Lowbprs HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 JUNE 1965 Remimeo ORGS ARE SAINT HILL FSMs Any Central Org, City Office or Pioneer Office, that is, any official org in Scientology that is part of the Central Org system is a Field Staff Member of Saint Hill and may select students and preclears for Saint Hill. Such selections, when the selection slip is presented to Accounts Saint Hill, will result in the commission being paid to the Org which selected him or her. The commission goes to the ORG, not to the staff member forwarding the selection. The commission is proportioned in the income breakdown, thus the entire staff benefits. The above is valid, whether the org or office has any Saint Hill grads on its staff or not. L. RON HUBBARD LRH:mh.rd Copyright (E) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 2 NOVEMBER 1965 Gen Non-Remimeo Dist Hats Accts Hats sthil Grade V & VI Releases FIELD STAFF MEMBERS FOR SAINT HILL Field Staff Membership for Saint Hill has been extended to Grade V, Grade Va, and Grade VI Saint Hill Releases. These Field Staff Members may not select anyone from a Central Organization mailing list or from a Franchise Auditor's own group. These Releases may now apply to become Field Staff Members of Saint Hill and should apply to the Director of Clearing, Saint Hill, for any information they need. L. RON HUBBARD LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 325 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo HCO POLICY LETTER OF 15 OCTOBER 1965 Dist Div Hats Registration Hats Income Hats Disb Hats Every Field FIELD STAFF MEMBER Staff Member SELECTION PAPERS AND COMMISSIONS The Field Staff Member gives a selection paper to prospective students and preclears, he or she selects to go into a Central Org or Saint Hill. Previously the Selectee was supposed to present this paper to the Cashier of the org when signing up and only then was a Commission paid. I now find the selectee seldom remembers to present the paper in the hurly-burly of arrival at an org. Therefore policy on this is modified as follows: The preclear or student may, but need not, present the selection paper personally to the cashier of the org for a commission to be paid. The Field Staff Member's commission will be paid anyway. In the event of two Field Staff Members selecting the same person, the paper the selectee acted upon will be credited. In case of disputes Ethics is to settle the matter equitably between Field Staff Members involved. The procedure is changed only as follows: The Commission of the Field Staff Member is paid when the selectee signs up. Payment is on the same terms as before. But the responsibility for the payment of commission lies with the Director of Clearing. FIELD STAFF MEMBERS MUST SEND AN ADDITIONAL COPY OF THE SELECTION PAPER TO THE ADVANCE SCHEDULE REGISTRAR, DEPT OF REGISTRATION, DEPARTMENT 6, DIVISION 2. The Advance Schedule Registrar notes it in her Advance Schedule book and gives the Selection Paper Copy to the Body Registrar. These copies of the Selection Paper are kept by the Body Reg in a file alphabetically arranged. This is the SELECTEE FILE. When any person comes to sign up who might be a selectee, the Body Registrar looks for the person's name in the Selectee File and if it is there marks the conditions of sign up on the Selection Paper from the file and sends it to the Disbursement Dept for commission to be paid. Disbursement pays the commission on the basis of this copy. The Field Staff Member also sends his usual copy of the Selection Paper to the Director of Clearing, Dept 17, Division 6, Distribution Division. This means then that the Field Staff Member selects a student or preclear to an org, the Field Staff member must also send two copies of the selection paper to the org, one to the Advance Schedule Registrar and one to the Director of Clearing. In this way there is a cross check possible and none will lose out on commissions. An org, as a Field Staff Member, selecting to another org or Saint Hill follows the same procedure-oiiginal to the selectee, a copy to the Advance Schedule Registrar and a copy to the Director of Clearing of the org to which the person is selected. DIRECTOR OF CLEARING Each week, on Friday before attending his divisional AdComm meeting in the last hours of that day, the Director of Clearing must obtain a list of every student and pc signed up that week and compare these to his complete file of selection papers and find if they have been selected. He notes which ones have and sends this list to Disbursement for guidance. DISBURSEMENT ACTION Disbursement checks off the commissions it is paying and how much and sends the list back to the Director of Clearing. This is used in the AdComm of the Dist Div to quote as a statistic. 326 RECONCILIATION If there is a difference in the lists Disbursement receives from the Registrar, the amount of money received by Income or the list submitted by the Director of Clearing, Disbursement informs the Director of Clearing during the following week. Whether informed or not, the Director of Clearing must make sure that there is no error or omission in paying commissions. If Disbursement does not pay commissions properly owed Field Staff Members the Director of Clearing makes a statement to that effect in his Dist Div AdComm meeting for inclusion in the minutes and also reports it to Inspection and Reports and does not rest on the matter until he is sure his Field Staff Members have all been paid. If it comes to anyone's attention that a selectee is in the org taking service on whom no commission has been paid, then it must be reported at once to the Director of Clearing. The Director of Clearing must then follow through to make sure that a commission is paid. Policy is: No Field Staff Member who selects a person for training or processing may remain unpaid. The Field Staff Member is responsible for sending in two copies of any Selection Paper to the org and giving one to the selectee. He may keep a copy for himself. Any pieces of paper serve so long as they have the selectee's name and address and date of selection, for what selected and the name of the Field Staff Member. Proper forms may be furnished, proper routings on them, by the Director of Clearing to the Field Staff Members. UNPAID FIELD STAFF MEMBERS If a Field Staff Member finds a person he or she selected has actually entered an org for service and no commission has been received within three weeks, the Field Staff Member must report the omission to the Ethics Officer of the org who should investigate and see that the matter is cared for. The Ethics Officer must report the matter and its final disposition to the AdCouncil as soon as findings and actions are complete. Errors in payment must also be so reported by the Field Staff Member to the Ethics Officer. The gravest possible view will be taken of any irregularities in Field Staff Member commissions resulting in incorrect or non-existent payment of Field Staff Member Commissions and should the Registrars, Disbursement or the Director of Clearing especially become lax in this matter Ethics action must be taken and reported as well to the Office of LRH, Saint Hill. FIELD STAFF MEMBER APPOINTMENTS Any eligible person may become a Field Staff Member. A Provisional Appoint- ment must be sent promptly to any eligible person applying. Furthermore, as some auditors being eligible take their appointment for granted and simply send in selection papers, the Director of Clearing on receiving a selection paper from a person not on his list must at once establish the eligibility of the person and if eligible must send an appointment as Provisional Field Staff Member to the person at once, although no application was made. SUMMARY Field Staff Members' Commissions do not depend upon administrative facts but upon the actual presence of a student or pc in an org taking service and directed there by the Field Staff Member. To guarantee speed and smoothness in receiving commissions the Field Staff Member should do all possible to help by sending in two legible copies of a selection paper to the org and giving one to the selectee and keeping a record himself. The proof of an owed commission is however the presence in the org, taking service, of a selectee sent by a Field Staff Member. LRH:ml.bp.rd L. RON HUBBARD Copyright (D 1965 by L. Ron Hubbard [modified by HCO P/L 9 January 1967, FSM System ALL RIGHTS RESERVED Administration in Organizations, page 334.1 327 NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE SECRETARIAL EXECUTIVE DIRECTOR Office of L. Ron Hubbard SECED117INT 18 October 1965 This applies to Saint Hill as to appointment. The programme steps and orders apply to the Director of Clearing in every org. Director of Clearing Time Machine FIELD STAFF MEMBER PROGRAMME FRED FAIRCHILD is appointed Acting Director of Clearing, SH, Div 6, Dept 17, Department of Clearing. Director of Clearing Orders IN EVERY ORG The Director of Clearing's orders are I . To at once get FSM Commissions paid as per HCO Pol Ltr 15 Oct 65. 2. Get all eligible persons who have sent in selection slips appointed as Field Staff Members (Provisional). 3. Send every Field Staff Member a package consisting of I copy of: (a) Any mimeo written for them to date. (b) HCO Pol Ltr 9 May 65 Field Auditors Become Staff. (c) HCO Pol Ltr 15 Oct 65. (d) HCO Exec Ltr 15 Oct 1965. (e) I Auditor I 0 new Grade Chart. These packages are to go second class airmail. 4. Send each FSM by surface mail 20 copies of the Auditor IO Grade Chart. 5 . Send I copy airmail of Auditor I I Org Chart to each FSM when it is ready with a covering Dist Admin Ltr. 6. See that plates are done by Dept 2 for rapid FSM mailings. 7. Get in FSM lines completely and HCO Pol Ltr 15 Oct 65 into full effect fast. 8. Get proper forms in quadruplicate printed for FSMs with separate addresses for each copy, through Dissem Div. 9. Handle any ARC breaks with FSMs not handled by HCO Exec Ltr 15 Oct 65. 10. Work up promotional materials for the FSM and get them printed through Dissem Div. Use Dept Success materials in this. 11. Get the whole programme really roaring, it's a winner. Fred Fairchild is to see that Comm Members (Dept Cl Directors) get this mailing out to all their own FSMs and execute these same orders in their orgs. L. RON HUBBARD IFO Hill 328 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 12 JANUARY 1966 Gen Non-Remimeo Dissem Div Hats Dir Clearing Hats SELECTEES MAILING SELECTEE ADVICE PACKETS When the Director of Registration (Advance Sched Registrar) receives a copy of a selection slip sent in by a Field Staff Member, selecting someone to the org for training or processing, he at once gets the following done- 1. Types the name and address of the selectee on Duplistickers, numbering the duplistickers 1, 2 and 3 or using 3 colours of duplistickers. These duplistickers are mucilage backed slips of paper that come on a roll. Putting carbon between them gives one an original and copies. These can be torn off their long strip and pasted on envelopes. These are clipped to the selection slip which is not filed until these have been sent. 2. At once, using duphsticker :#I (or colour I) send the selectee a booklet about Scientology of the scope of Evolution of a Science, or some such inexpensive work, not merely a PE brochure and a slip describing selection and saying they are selected. If you haven't got the perfect thing to send, still send something. 3. At the end of two weeks the Director of Registration causes to be sent an information pamphlet about training and processing and a large Gradation Chart. This must contain data about releases and clears, the org and how to get there, living quarters near the org, etc. If this is not ready to hand, still send something. 4. At the end of another two weeks the selectee is sent a sign-up packet so arranged that all he has to do is sign his name in order to enroll or be scheduled for processing. If this is not ready to hand still send something. The original slip is kept clipped to the duplistickers and when the last duplisticker is removed the slip is marked "3 Advice Packets sent" with date. If one can cut a fourth duplisticker it is saved in reserve for times when a sweeping mailing is made to all selectees who have been advised. This action is vital to warm up the FSM's prospect. The packets must not be sent all at once or in a different order. This is NOT the Info packet line. These actions are NOT done for every name sent in on mailing lists. This is the Selectee Advice Packet Line. It is an actual fact that selectees, contacted only by an FSM cool off if not given attention by the org. And it is a fact that they cool off if the info is sent too long after they were selected. If this line is not in and properly functioning the Dir Clearing and Dir Registration cannot claim to have the FSM programme working as an essential part of it is missing. We must help FSMS. When FSMs send in LISTS OF NAMES, not selectees, one puts these on the Info Packet Line and sends them something decent and interesting, but not the above as these people are often of the faintest value as names. Such mailing lists are also often handled by duplistickers and 3 different mailiiigs. It is successful to send thei-n the magazine for 3 months as well as other info. There are two different lines then-one to selectees, one to names sent in. The last are treated as any other mailing list. The selectee gets special attention. LRH:ml.rd L. RON HUBBARD Copyright (D 1966 by L. Ron Hubbard ALL RIGHTS RESERVED 329 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 JANUARY 1966 Remimeo Dist Div Field Staff Members AMENDMENT TO HCO POLICY LETTER OF 9 MAY 1965 FIELD AUDITORS BECOME STAFF A Field Staff Member who personally knows an individual he would like to select to an organization may send him or her a selection slip via correspondence. Therefore, a person can be selected either after direct personal contact with the person or, if the person is known to the Field Staff Member, upon correspondence with the person. LRH:ml.rd Copyright (c) 1966 L. RON HUBBARD by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 30 AUGUST 1966 Remimeo Org Sec Registrar Area Cashier Dir Disbursements Dist Sec Addition to HCO Policy Letter of Dir Clearing 26 March 1965, "Field Auditors" SELECTION REGULATIONS The following regulations are laid down as regards the payment of commissions in the Field Staff Member programme: I A husband and wife cannot cross-select each other for commission purposes. 2. Once a student or preclear arrives in an organization for a service or services, no other student or preclear may select him or her for commission purposes. The reason for such regulations is that the Field Staff Member programme was not intended as a means of obtaining a 10% discount on a cross-selection basis. LRH:lb-r.rd L. RON HUBBARD Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED [CancelledbyHCOP/L 23December 1966,FieldStaffMemberCommissions, page 332.] 330 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF IO NOVEMBER 1966 Issue III P,emimeo FIELD STAFF MEMBER (Corrects HCO Pol Ltr 26 Mar 1965, Field Auditors Become Staff.) The paragraph which reads "The Commission is only given on the actual amount the selectee paid or obtained credit for on his first appearance at the org-" and the remainder of this paragraph is cancelled. It is changed to read as follows: The commission paid the Field Staff Member will be paid on all services consecutively bought during one appearance at the org. This means that after reporting in to an org and signing up for and paying one service or more, if the selectee on the completion of that service buys another service, the FSM Commission will be paid on the second service and so on. If, however, there is no re-sign and the selectee departs from the org as a completion, he or she must again be selected with a fresh selection slip and must come to the org again and sign up before another commission can be paid the FSM. This does not include Review services, books or meters or insignia. It does apply to memberships bought. An FSM may, however, send a person to an org for an S & D and receive a commission thereon. This means that an FSM's selection slips of a selectee become out dated and invalid after the departure of the selectee from an org after buying service. The selectee may then at once be re-selected for his next or additional services. L. RON HUBBARD Founder LRH:jp.cden Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED [Note: The paragraph referred to above appears in both the original 26 Mar 1965 issue (para 11, page 306) and its revision of 30 Mar 1965 (para 11, page 314).] 331 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 23 DECEMBER 1966 Remimeo Franchise Field Staff Members Dept Clearing Hats Accounts Hats FIELD STAFF MEMBER COMMISSIONS (cancels HCO Pol Ltr 30 Aug 66, "Selection Regulations") COMMISSIONS IMPLYING DISCOUNTS OR PROFITS Commission is paid on Professional rates, but not to the auditor himself, nor to a "friend" who will refund the commission. Commission is not paid to an org pc or student at the same org, nor on mutual selections (A selects B and B selects A). Commission is only paid to closely related family members if clear-cut evidence is presented that a genuine selection was made and the FSM was actively instrumental in getting the relative into the org. No commission is payable on family members living in the same household. No commission will be paid to an FSM who has loaned money at interest to the person selected, directly or through intermediaries. The principle here is that the FSM system is intended to get new pcs and students into orgs, not to provide a means of obtaining a 10% discount on a cross-selection basis, nor to provide extra rewards for commercial money-lending. PCS AND STUDENTS TAKING SERVICE No preclear or student who has arrived in the organization to take service may be selected for any service or services by any FSM after the arrival of the pc or student in the org for service, until the pc or student leaves the org having completed all services signed up. INVALIDATIVE SELECTIONS Selections, in particular, MUST NOT be made by FSMs for Review Auditing, Rehabs or S and Ds while a person is taking service at an org-particularly, of course, while he is a pc, in which event such a "selection" could appear to the pc to be an invalidation of his auditing. Such "selections" will not be honoured and the FSM attempting to make them will be subject to Ethics action. Selection slips may not be written for Cramming and FSM Commission is not- payable on fees paid for Cramming. BOOK SALES FSMs are reminded that besides earning Commissions they can buy books in bulk at discount and sell them at full price. 332 FSMs will be well advised to devote a large part of their efforts to selling books and following up such sales after an appropriate time: the book makes Scientology more real to the person, who is then easily persuaded to accept selection for an org service. Written by a Board of Investigation Monica Quirino Graham McNamee Ralph Pearcy George Galpin Qual See SH Gareth McCoy HCO Area See SH Ken Delderfield LRH Comm SH for AC SH Philip Quirino LRH Comm WW for AC WW Sheena Fairchild Guardian Comm WW Mary Sue Hubbard LRH:jp.cden The Guardian WW Copyright (D 1966 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 333 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 9 JANUARY 1967 Gen Non-Remimeo Reg Hats Income Hats Disb Hats Dept Clearing Hats FSM SYSTEM ADMINISTRATION IN ORGANIZATIONS (Modifies the following HCO Pol Ltrs: 9 May '65 Field Auditors Become Staff 15 Oct '65 FSM Selection Papers and Commissions) COMMISSIONS The important points to be covered in administration of the FSM system within an org, as regards Commissions, are:- 1. The Registrar having selection slips to hand when the selectee appears at the org, and signing the person up for as many services as possible; 1. The Registrar finding out, when the selectee has been selected by more than one FSM for services, which FSM the selectee considers selected him or her; 3. The Registrar informing the Area Cashier as to whether the person signed up was selected by an FSM; 4. The Area Cashier writing invoices clearly showing whether a service has been fully paid for; 5. The Director of Tech Services noting that the person has started taking services in the org; 6. The Director of Disbursements getting written attestations from the Registrar as to what was signed up for and when, and whether the service was selected and when and by whom; from the Area Cashier that the service was fully paid for or (exceptionally) that proper credit arrangements were made; and from Tech Services that the person has started taking services in the org, and when; 7. The Dir of Clearing and the Dir of Disbursements each independently keeping a record of all FSM payments made, so that there is a double check on possible double or incorrect payments of commission; 8. Full CSW including attestations as above being available to the Cheque Signers who sign the FSM Commission cheques; 9. The Dir of Clearing being vigilant that no valid FSM Commission remains unpaid. RESERVATIONS I/C The Reservations I/C notes the selection in his Advance Reservations book and thus reserves for the person an appropriate date. He has the Letter Registrar write to the selectee a personal letter (not a fon-n letter) on the lines that he is "pleased to hear that you have been selected by .......... (FSM) for (services selected) on about (approx- imate date given on the selection slip)", and that he has provisionally scheduled the person for (service) starting on (date). The Letter Registrar asks for confirmation of the reserved date and adds that Reservations I/C will be shortly sending a packet of information material (which is later done). The Reservations I/C acknowledges the selectee for setting a date but encourages him to come earlier. The Reservations I/C should drive in as much business as possible on the Tech Division as soon as possible without regard to overloading the Tech Division. 334 The Reservations I/C then initials the selection slip, with date, and routes it to the Body Registrar. BODY REGISTRAR The Body Registrar keeps a file of all selection slips received from the Reservations I/C, filed alphabetically for easy access. When a person comes to him to sign up for a service, the Body Registrar takes from the file all selection slips relating to that person and uses them as a guide to the person's interests. But of course the Body Registrar from her interview with the person and her knowledge of org services decides what services the person should take, always encouraging the person to sign up for many services. When the person has signed up, if there are selections by more than one FSM, the Body Registrar asks the person whom he considers selected him or her. SELECTION ROUTING FORM The Body Registrar initiates a Selection Routing Form, which is a document routing form, not a body routing form. A separate form is used for each service signed up. The form has spaces to be filled in by the Body Registrar as to person's name; service signed up for; hour and date of sign up; name of FSM who selected the person for that service; date service is to start; and initials of the Body Registrar attesting to these data. The Body Registrar staples the selection slip to the appropriate Selection Routing Form and hands it to the Area Cashier when passing the person on for him to pay for the services signed up. When there is only one selection slip and more than one service signed up, the Body Registrar attaches the slip to the Selection Routing Form for the first service to be taken, and notes on the other Selection Routing Fon-ns that this has been done. Thus later recipients of the Form know where to find the slip if needed. If there are no selection slips to hand, the Body Registrar asks the person if he has been selected by a Field Staff Member, and if so, gets details and writes these on the Selection Routing Form, noting on it that there was no selection slip and getting the selectee to attest on the form in the space provided that the details given are correct. The Body Registar keeps a record of all sign ups, Selection Routing Forms started, and whether a selection slip was attached. Thus when the person comes back for re-sign up, Body Registrar has a record of what was done at previous sign ups. AREA CASHIER The Area Cashier gets the person to pay in full for all the services signed up for. If an Advance Payment has partly paid for the services, this is of course taken into account. Any service must be fully paid for before the person starts taking it, unless credit is specifically permitted by Policy and proper arrangements (note signed) have been made for payment, or unless it is Review auditing. If the Area Cashier fails to persuade the person to pay for the other services signed up, he tries to get a partial payment in advance. But FSM COMMISSION IS NOT PAYABLE UNTIL THE SERVICE IS SIGNED UP AND FULLY PAID FOR, AND THE PRECLEAR OR STUDENT IS IN THE ORG TAKING A SERVICE. The Selection Routing Form for each service has a space for the Area Cashier to write the date, amount paid, invoice number, and "Yes" to the question, "Is this service fully paid for?" and to attest with initial and date. If the service is one for which credit is permitted by Policy, the Area Cashier, having made the necessary arrangements, writes "Credit" in answer to the above question. If credit is not permitted for the service, the Area Cashier does not write on the form but tells the person that the service cannot start until payment is complete. In 335 such a case the Area Cashier files the form in the person's Advance Payment folder or in his Collections folder. If the service is fully paid for or if credit has been allowed, the Area Cashier routes the Selection Routing Form with the blue copy of the invoice to Tech Services. If more than one service has been signed up and paid for, all the relevant Selection Routing Forms are routed to Tech Services. TECH SERVICES The Director of Tech Services attests on the Selection Routing Form that the person has started taking a service in the org. This is done on each form that has been received from the Area Cashier at that time, even though only one service is being taken and the other forms relate to services to be taken later (but before the person leaves the org as a completion). If the person is delayed in starting taking service, the Director of Tech Services holds the Selection Routing Forms pending, but completes the attestation immediately the person starts taking service, and ensures that the Forms do not get overlooked. The Director of Tech Services routes the completed forms to the Director of Disbursements. DIRECTOR OF DISBURSEMENTS The Director of Disbursements checks from the selection slip and the Selection Routing Form that the Commission to the FSM is valid as per current Policy, and that there is a complete set of attestations on the form. He also checks from a record kept by the Disbursements Officer of all payments made to FSMS, filed alphabetically under names of persons taking service, that no previous payment has been made in respect of the service detailed on the Selection Routing Form. He attests on the Form that this is all in order. He then passes the documents to the Disbursements Officer. DISBURSEMENTS OFFICER The Disbursements Officer prepares a cheque for presentation to the Cheque Signers and attaches it to the documents, having entered on a space provided on the form the amount of the commission, cheque number and date, name of bank and bank account, and having attested to these with initial and date. Since FSM Commissions may not be budgeted but must be permitted to rise to any level as long as the commissions are valid, no Purchase Order or Financial Planning approval is needed. All the prerequisites as set in in HCO Pol Ltr of 30 Jan 1966, Issue IV, "Cheque Signing Procedure", , must be provided to the Cheque Signers with any FSM Commission cheques. When the Disbursements Officer receives the signed cheque, he immediately mails the cheque to the FSM, and the Selection Routing Form and attached selection slip are routed to the Director of Clearing, together with the second copy of the Disbursement Voucher. The Director of Disbursements must report via the Treasury Sec to Inspections and Reports and to the Advisory Council for inclusion in their minutes any effort by the Director of Clearing to falsely pay any commission not allowed by Policy or which may appear contrary to Policy. DIRECTOR OF CLEARING Whether informed or not, the Director of Clearing must make sure that there is no error or omission in paying commissions. If it comes to anyone's attention that a selectee is in the org taking service on whom no commission has been paid, then it must be reported at once to the Director of Clearing. The Director of Clearing must then follow through to make sure that any commission, validly due according to Policy, is paid. This is done by originating the 336 Selection Routing Form, clearly marked "Originated by Dir of Clearing", with the Director of Clearing's copy of the selection slip to the Body Registrar, who must fill in the details, and similarly for all the other terminals indicated on the Selection Routing Form. Some students and preclears may not have been selected. It is not the job of the Director of Clearing to force selection upon them. If Disbursements does not pay commissions properly owed FSMS, the Director of Clearing makes a statement to that effect in writing to his Secretary, who must report it at the next Ad Council meeting for inclusion in the minutes. The Director of Clearing also reports the matter to Inspections and Reports and does not rest on the matter until he is sure his Field Staff Members have all been properly paid. Likewise, the Director of Clearing must be sure no false commission or commission contrary to Policy is paid. The Director of Clearing is also responsible for seeing that the line as described above flows smoothly and that papers are not backlogged anywhere. However, he is not to abuse this authority and Dev-T personnel solely to obtain inclusion of any FSM payment in an earlier week's statistic. But he must certainly see that there is no tardiness in payment of FSM Commissions. WEEKLY LISTS In order to assist the Director of Clearing in this duty, the Body Registrar prepares each week a list of all students and pcs signed up during the week, and routes it to the Director of Clearing as soon as possible after 2.00 p.m. Thursday. Certs and Awards similarly prepare a weekly list of all Memberships sold and route it to Director of Clearing each Thursday. The Director of Clearing compares these lists with the second copies of selection slips, which have been routed to him by FSMS, and if it appears that commissions properly due have not been paid he follows the matter up. The Director of Clearing also gets the Selection Routing Forms after the cheques have been mailed, and files them alphabetically by name of FSM. He uses the file of Selection Routing Forms as a record of FSM activity and in answering queries from FSMS. The following Selection Routing Form is to be mimeoed with black ink on pink paper and one copy used for every FSM Commission to be paid. Written by a Board of Investigation Monica Quirino Graham McNamee Ralph Pearcy George Galpin Qtial See SH Gareth McCoy HCO Area See SH Ken Delderfield LRH Comm SH Ad Council SH Philip Quirino LRH Comm WW Ad Council WW Sheena Fairchild Guardian Comm WW Mary Sue Hubbard The Guardian WW for L. RON HUBBARD Founder LRH:jp.rd Copyright 1967 by L. Ron Hubbard ALL RIGHTS RESERVED [Modified by HCO P/L 28 November 1972, FSM Selection Routing Form, in the 1972 Year Book.] 337 SELECTION ROUTING FORM for routing documents for FSM Commission payments A. BODYREGISTRAR Name of Selectee Service Selected (each service on a separate form) NameofFSM Date of Selection Hour -lace Date signed up for Service Hour Attested (Body Reg) Selection slip attached not attached why not Selection attested (Selectee) B. AREA CASHIER Service Is this Service fully paid for? Invoice Number(s) AND date(s) Amount paid for this service Attested (Area Cashier) Date C. DIRECTOR OF TECH SERVICES Date Selectee started taking a service (First service of current appearance at org) Attested (Dir Tech Services) Date D. DIRECTOR OFDISBURSEMENTS FSM Commission valid on current Policy Above attestations in order No previous FSM Commission paid for this service Blue copy of Income Invoice attached in proof of money having been received Initial Attested (Dir Disbursements) Date E. DISBURSEMENTS OFFICER Cheque Number Bank Account Amount of Cheque Date of Cheque Attested (Disbursements Officer) Date F. CHEQ UE SIGNER Cheque Signed Date Initial G. DISB UR SEMENTS OFFICER FSM Commission mailed Date Initial Disb Voucher attached (staple copy for Dir Clearing to this form) Address commission mailed to Copy of blue Invoice routed back to Department of RAM Initial H. DIRECTOR OF CLEARING Payment on this Service complete Date Initial Not double paid Attested (Dir of Clearing) Date (Form to be filed by Director of Clearing under name of FSM) 338 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 9 MAY AD 1 5 Remimeo (Revised & Reissued 14 Jdnuary 1968) Franchise Saint Hill Students Post Public B. Board FIELD AUDITORS BECOME STAFF (Cancels HCO Pol Ltrs March 26 '65 & March 30 '65) All field auditors of the level of HBA and above are appointed herewith FIELD STAFF MEMBERS of their nearest Scientology organization. Their rank is FIELD STAFF MEMBER (Provisional). They come directly under the Department of Clearing, Director of Clearing of their nearest org. The purpose of the Field Staff Member is:- TO HELP LRH CONTACT, HANDLE, SALVAGE AND BRING TO UNDERSTANDING THE INDIVIDUAL AND THUS THE PEOPLES OF EARTH. Their pay shall be in terms of commissions and therefore should be equal to that of general staff members in the orgs themselves, depending only on the activity of the Field Staff Member. The Field Staff Member is not on proportionate pay and is not on payroll for tax purposes. The situation is this: the idea of the practitioner setting up a practice to audit preclears must be wrong because it is used with poor success by new doctors and psychiatrists; it also has worked poorly for doctors as groups as they more and more require government subsidy, personally require large borrowed sums to set up new practices and depend for affluence on laws, passed to protect them and give them a monopoly; a monopoly held in place by force alone soon vanishes. Further, their system took over 700 years to establish them to a point where they could demand the legislation needed to protect them-proof: examine the status of a medical man in the centuries between the Great Plague and today century by century and see the tiny progress each century in the standing of their profession and their security. We neither have nor need 700 years. Civilization is successful only because it is a team. The individual in our present society has a rough time. We are a team. We have a big job to do. We need every one aboard. Hence the appointment. This appointment should come as no surprise as we were waiting only for the completion of technology to press the boom buttons. And one of them was to reclaim and enrol as staff members everyone we have ever trained. COMMISSIONS The official Scientology Organization to which the Field Staff Member is attached will pay the Field Staff Member a percentage of all training and processing fees received by that organization through its Field Staff Members. This system has already been piloted some years ago and its administration design is now smoothed out. However it must be followed closely. The Field Staff Member selects the person to be trained or processed after direct personal contact with the person and issues to that person a paper stating the contacted person has been selected. This paper bears the HOUR, DATE and PLACE of the selection. The paper is in quadruplicate. The original goes to the person selected (selectee), the second copy is sent promptly to the Field Staff Member's org's Advanced Booking Registrar, the third to the Director of Clearing and the fourth copy is held by the Field Staff Member. 339 If the selectee appears at the org, presents the SELECTION PAPER to the Cashier and enrols for training and processing, and pays, the org sends at once a commission of 10% for total cash. There is no waiting in sending the commission. The org sends the sum at once. 10% is also paid in memberships bought by the selectee if accompanied by another selection paper marked Membership also issued by the Field Staff Member. Example of Commission: A selectee presents the Selection Paper at the Org Accounts Office and pays for the services bought totally in cash. The org promptly sends the Field Staff Member IO% of the whole payment. Example: A selectee presents the Selection Paper of the Field Staff Member at the org accounts office and pays for the service in cash. The org promptly sends the Field Staff Member 10% of the total sum. These both end the transaction. There is no later amount owing the Field Staff Member when the credit extended is paid off. If any Field Staff Member gave the selectee another later paper the selectee then used, again commission would be paid by the org. The person selected is directed by the Field Staff Member to Reception at the nearest organization, the name and address of which is given to the selectee. No cash for memberships may be taken by the Field Staff Member as Memberships must be paid for only to the org Accounts Cashier. The preclear or student may be selected as often or as many times as the Field Staff Member can do so. If the person is not, however, selected again by the Field Staff Member after training or processing, the org may select the person once more and no commission is paid. The org does not have to have a selection paper to train or process a person. The org will honour and pay commission on the selection papers presented to Accounts by the selectee. It is the responsibility of the Field Staff Member to inform the selectee to present his or her selection paper. EXISTING CENTRES Existing Scientology Centres are not official orgs. The Field Staff Member is not attached to unofficial orgs. However, a centre or group or group of auditors may send a selectee as a student or PC providing it is a Field Staff Member that signs the selection form. Centres may not have Field Staff Members of their own unless the Centre is owned and operated by Scientology, and Field Staff Members may not send PCs or students to any but official orgs. To do so constitutes suppression of Scientology official orgs as this is a Scientology org activity, not designed for centres or franchise holders to use until they are officialized and their service can be supervised. Remember, to use this system all a centre has to do to use the Field Staff Member system is become official and meet requirements for a new org. FORMS Where no forms exist the Field Staff Member can write on plain paper, preferably pink (the org flash colour for Accounts matters) and using carbon or hand copying can make the forms himself. The form must bear the HOUR, DATE and PLACE, the block printed name and address of the selectee and the block printed name and address and certificate initials and certificate number of the Field Staff Member and what the selectee is selected for (membership, training or processing) and some approximation of arrival date at the org. Orgs may care to furnish forms, but this is all they contain. MEMBERSHIP AND RATE CARDS The Field Staff Member should be supplied with book lists, membership descriptions and the org rate card. He or she should give copies of these to the selectee if the Field Staff Member has them. BOOKS The Field Staff Member may buy books from an org and sell them for his own profit. Any discounts are arranged with the org and regulated by the Director of Publications, Saint Hill. 340 ORG MEMBERS Other org staff members may not use this system as they are general, not field, staff members but where they have had personal PCs before taking org employment they may handle the matter as a Field Staff Member would if done within the first three months of Org employment and the selection was done before org employment. CERTIFICATE REQUIRED Any auditor who has any certificate including Hubbard Book Auditor may become a Field Staff Member. No classification is required. No other stipulations may be locally made. PITFALL This is all taken from my own experience when I was the only field auditor there was. I was hammered at by many to process them and became quite overworked. I was only saved by org formation to which I could turn over my traffic. The moment a field auditor starts individual processing he becomes too pinned down to promote and in a year or so fails therefore or has to turn to other activities. I got my PCs by casual personal contact and by letting a book circulate (the Original Thesis) and by local personal promotion. I ran a PE type course (not as high as an HAS) and at one time had even psychiatrists demanding I process their wives after they had heard one lecture. The demand for my own processing cut back my time and nearly stopped everything until I turned everyone over to the org and got on with my local public promotion. I refused to process people myself and therein lies the secret of expansion. Only an org, with its organization and facilities and teamwork can handle PCs and students. Even a very small org doesn't dare process PCs or train students. It does best when it only promotes. And it should send its PCs to a bigger org. It should limit itself as I did after orgs took my PCs over, to short assists, PE courses and small co-audits. DISSEMINATION FORMULA I've now discovered the Dissemination Formula we've wanted so long and it's easy. Central orgs have it and train Field Staff Members on it in the staff training programme. Being tech it has no part of this Policy Letter. It takes four or five hours to learn, theory and practical. The org will have all such programmes of staff training. PAYMENT OF COMMISSION Accounts receives the selectee's Selection Paper from the selectee when that person arrives at the Accounts window. Accounts must write on the Invoice the auditor's name who did the selection. Accounts will at once (or within a week of registration) make out a cheque for IO% of the cash payment made to the Field Staff Member and mail it to him or her. When the commission is paid, Accounts sends an invoice copy of the payment and of the PC or student's training, processing or membership payment to the Dept of Clearing. The department staples these to the Field Staff Member's copy and files it under the Field Staff Member's name. The commission is only given on the actual amount the selectee paid. In intensives this should be for at least one intensive. However if at that appearance the selectee bought several grades worth of intensives or several courses, the commission is also given for those. TIME There is no time stipulation as to how often selectees may be selected and the org has no period of grace wherein a person may only be selected by the org itself. If an org procures a PC or student however, directly, the org, not one of its general staff members, gets the commission. 341 PROFESSIONAL RATES Commission is also paid on professional rates but not to the auditor himself or a "friend" who will refund the commission. The professional rate applies only to auditing. There is no professional rate for training or courses. DISPUTES Where one Field Staff Member claims he or she sent in a PC or student and another also claims it, the Director of Clearing should be appealed to to settle the dispute. The org always pays on the selection paper handed in by the selectee, not on the earliest contact. At least one of the claims must be paid. Two commissions may not be paid on the same matter to settle a dispute. A Field Staff Member who feels an error has been made can write the Director of Inspections and Reports in his nearest Org who will handle it. DISPUTES BETWEEN FIELD STAFF MEMBERS In any disputes between two Field Staff Members, either may appeal to the Chaplain's Court, Department of Success, in their nearest org, which may "hear" the matter by mail and render a decision. Such an action does not make any Scientologist liable to further action. FORMING ORGS As official orgs are now on the lookout to form orgs, and as distant service is not as easy as close service, the HCO Area Sec should be approached concerning the formation of a new local org. Such an org would be owned and operated by Scientology from Saint Hill. The HCO Area Sec will base decision upon the amount of traffic coming from that area and'the successfulness of the Field Staff Members there. Final permission for a new Org must come from Saint Hill. The new org will be only a Class Zero org at first with very limited services but all orgs grow. Such an org must be formed and conducted like any other official org. It is prohibited for an old org to finance a new org in any way. The new org pays a percentage of its gross to the founding official org. And the new org pays I 0% commissions as above to the Field Staff Members on its staff but only if it is fully official and only when authorized to have an HGC. Until it has an official HGC it continues to operate on commissions and pays no percentage to the forming org, but still receives them. Its PE and Co-audit activities and commissions paid, in students and PCs sent into the founding org, support it. HGCs AND ACADEMIES Hubbard Guidance Centres of official orgs only may be sent PCs and Academies of Scientology only may be sent students by Field Staff Members as long and arduous experience has determined that great quantities of trouble can come from courses and clinics which are unofficial and usually official orgs have to clean the resulting mess up. Notable examples were Sydney, and the US Pacific North West in '54. There have been dozens of such instances with many people hurt. The names Hubbard Guidance Centres and Academies of Scientology are protected by law. Only their service is supervised by Saint Hill or myself. FIELD STAFF MEMBER REGULATION A Field Staff Member comes under the same discipline as any other org staff member and is subject to the same codes of ethics. Auditing org PCs or students is forbidden to all staff members. ACCEPTANCE The field auditor should write his or her nearest official Organization addressing his letter to the Director of Clearing, who would be his superior in an org, giving his acceptance of appointment or declining it. In return he will receive his credentials as a Field Staff Member (Provisional) which consist of a letter signed by the HCO Secretary signifying his or her appointment, to be followed after a year by more formal credentials. In writing the Director of Clearing head the letter "Re Field Staff Member 342 Appointment" and give current address and any other particulars. If there are any questions or hitch, write to me at Saint Hill. PROVISIONAL The first appointment is PROVISIONAL-meaning "not permanent". At the end of one year, the appointment expires unless renewed, On being confirmed at the end of one year, the "Provisional" is removed and more extensive credentials are issued. When a Field Staff Member (Provisional) has been one for ten months, e or s e should write the Director of Field Activities requesting the full appointment be made and giving any evidence of good work. At that time the Director of Clearing will cause to be issued a new set of credentials to the Field Staff Member, declaring him or her to be a Field Staff Member. Activity is the criteria of issuing full credentials. If any difficulty develops in obtaining full credentials, contact me at Saint Hill. The names or short lists sent to the Field Staff Member for selection or collection are considered to be org prospects, The Field Staff Member may only select them to the org or collect from them for the org, and if the Field Staff Member processes or trains for his own fee prospect names sent by the org he is subject to discipline by the Distribution Secretary. PRIVATE PRACTICE Any field auditor with a private practice who wishes to retain it should advise his Organization or Association Secretary of the nearest official org and explain why. CENTRES Any Centres wishing to become Class Zero orgs should advise the HCO Area Sec of their nearest org. They are accepted when authorized by the Office of LRH and when the earlier mentioned conditions for a new org are met. Meanwhile they operate in relation to their nearest org as a group of Field Staff Members if they accept appointment as Field Staff Members. FRANCHISE HOLDERS Existing Franchise Holders may retain their franchise and status so long as they remain in good standing at Saint Hill. NEW COURSES AND PROCESSING Field Staff Members HCA and above may have the professional rate now for HGC intensives if International Members in good standing. Courses for Field Staff Members are given at the same fees as for any other International Member or Staff Member. There is no professional rate for courses, only for intensives. They are however given short briefings on pertinent subjects at such times as the secretary of their org makes it available. However, the better trained a Field Staff Member is, the better he will succeed and therefore this appointment should not interrupt training plans. DEBTS Field Staff Members may be requested by the Department of Accounts to collect overdue accounts on which 10% commission of any sums collected will be paid by the org. But they may not be ordered to do this. Accounts may release to Field Staff Members in an area lists of overdue accounts in that area. By using ARC Break technology and assists the Field Staff Member may collect the sums in cheque form only payable to the org and forward it with any details to Accounts in the org. Accounts must inform Inspections and Reports of any such issue of lists or any collections received by this method. All such assists are given at the Field Staff Member's own discretion without org reimbursement. GENERAL AND EXECUTIVE STAFF MEMBER SELECTIONS The general staff member of any org may select students or PCs or memberships applicants by issuing them Selection Papers to their own orgs. In this case any commission is paid to the staff member's own org and the Selection Paper is of a different appearance. The general or Executive staff member receives any benefit through org pay along with the rest of staff. 343 SAINT HILL FIELD STAFF MEMBERS Any auditor trained to any level at Saint Hill is similarly appointed by this Policy Letter. All "Saint Hillers" are therefore appointed FIELD STAFF MEMBERS SAINT HILL. When working as a general staff member or executive for an org, the IO% is paid to that org, not the staff member personally so that all its staff may benefit. They may select to the Saint Hill Course or HGC. The same stipulations and procedures as for other orgs (as above in this Policy Letter) apply to Saint Hill Field Staff Members. Commissions are paid on the Saint Hill Briefing Course and Saint Hill HGC if the student or PC sent is sent expressly to Saint Hill as above. Acceptance of appointment from Saint Hill does not prohibit being as well a Field Staff Member of a local org. SENIOR ORG PREFERENCE A Field Staff Member trained and certified at a senior org may be a Field Staff Member of that org even while employed on staff by a junior org but the commission is paid to the junior org. The junior org is paid the commission on any PC or student he sends to the senior org (not his own). Memberships alone are denied commission in such a case as the junior org can also sell them. Such a Field Staff Member for a senior org employed in a junior org must not distract students or PCs already selected by a Field Staff Member of the junior org before they can present selection papers. BEING ON TWO STAFFS Any field auditor can be a Field Staff Member to more than one org but is actually on the staff of the nearest org to his address and may not use another appointment to another org or Saint Hill to set aside the nearer org's requirements of him or her. In changing location the Field Staff Member must inform the Director of Clearing of the Org he has been nearest to and inform the Director of Clearing of the Org he will now be nearest to. In case he is a Field Staff Member Saint Hill also he should inform the Director of Clearing Saint Hill. LRH:jwjp.rd L. RON HUBBARD Copyright (c) 1965, 1968 Founder by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 17 FEBRUARY 1968 Execs Distr Treas Franchise FSM FIELD STAFF MEMBER COMMISSIONS Advanced Org FSM commissions can on application be credited towards the account of the FSM. Treasury in such case sends the white invoice copy to the FSM as a receipt, clearly showing the credit transfer to account. O.J. Roos, Org Exec See AO for Mary Sue Hubbard LRH:MSH:OJR.adv.rd Flag Banking Officer Copyright (c) 1968 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 344