FOUNDING CHURCH OF SCIENTOLOGY 1812 19th Street N.W., Washington, D.C. FOUNDING CHURCH POLICY LETTER OF JANUARY 1957 MASS PURCHASES AND WORK CONTRACTS Any and all mass purchases or contracts for work should be submitted m writing by the other party and signed by him before any mass purchase is engaged or work is done. L. RON HUBBARD LRH:rd Copyright (c) 1957 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. 1 (Issued at Washington) ASSOCIATION SECRETARY DIRECTIVE OF 17 JUNE 1957 (Revised for HASI SOUTH AFRICA) NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE AUTHORIZATION REQUIRED FOR ALL EXPENDITURES No purchases may be made or orders given for materials, or equipment, or supplies, or paid overtime on behalf of the HASI without prior written authorisation being obtained from the Assistant Secretary. Should the Assistant Secretary doubt the necessity of any item or service requested the Department Head will be required to demonstrate the need. Any purchase made, or orders placed, without the prior authorization of the Assistant Secretary will be at the responsibility of the person so ordering and HASI payments for them will not be authorised. Jack Parkhouse JP:rd Copyright (c) 1957 by L. Ron Hubbard ALL RIGHTS RESERVED 281 HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. 1 NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH BLUE ON GOLD HASI LONDON ADMINISTRATIVE DIRECTIVE OF 1 JUNE 1958 PURCHASE ORDERS Effective 20 June 1958 There are instances of foolish expenditures and bad accounting in the organization's past. This hurts the survival of Scientology. No Bill may be paid by Disbursement without the following checkup: Is the bill correct and not composed of bills already paid? 2. Was the work actually ordered by an executive? Purchase or authorization record must come to hands of Disbursement Clerk before cheque may be written. Action to be taken if expenditure not authorized - deduction from pay of offender. 3. Were the goods received or the work done? No bill can be paid without a slip from an inspecting executive certifying the goods are on hand or the work completed and satisfactory. 4. In a circumstance of fund shortage, is payment of the bill necessary in order to continue an organization project - do we need further services of firm? If not, backlog bill behind more urgent bills. A check sheet should be made out at once by the Dir Admin, giving all above points. It originates as a Purchase and Service Order from any department, to which these slips are made available. It must then be okayed by head of that department requiring the goods or services. It must be okayed and ordered by Dir Admin. It must be inspected by the executive of the ordering department and/or the Dir Admin or the Org/Assoc Sec. or the Treasurer or the Executive Director. It must be certified as a proper billing by the Accountant or Disbursement Clerk. This slip, properly initialed in all places must accompany the made-out cheque for signature and must be inspected before signed. This applies as well to routine bills. It does not apply to salaries. These cannot be paid without the okay of the payroll by the Assoc/Org Sec and/or the Executive Director. These persons are responsible for correct paying of bills for supplies and services: (1) Assoc/Org Sec (2) Treasurer (3) Dir Admin (4) Disbursement Clerk or Accountant (5) Head of dept ordering goods or service. Any of these may have his pay checked if the goods or services are not considered needful and are ordered on a by-pass of the routine herein laid down. The person whose pay is checked must have been responsible for the irregularity. This directive applies to all purchases, demands for service and repairs and applies as well to goods or services ordered from businesses with which Organization has an account. This means oil, office supplies, long-distance phone, gasoline, furniture, et al and all services required. The only routine bills which can be run up without authorization at this time are local phone, already contracted, and rents, lights. New rents are by purchase order. The regular comm lines of the org must be used for transmission of such authorizations. The HCO Sec will check from time to time to see if this system remains in use and is to report to me at once if it does not. An additional form is provided for requisition of materials from Dir Admin. This is not a purchase order and is for use internally in the organization. Purchase Orders are external. 282 LRH President CONVERT TO SEC. E.D. HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. 1 HCO POLICY LETTER OF 2 JUNE 1959 PURCHASING LIABILITY OF STAFF MEMBERS All purchases by a Scientology organization must be done by purchase order, duly agreed upon and signed by those in authority before any purchase or contract may be binding upon the organization. Should a purchase be made or a contract entered into for the organization by a staff member with no purchase order, the Association Secretary, Organization Secretary, HCO Secretary or person in overall charge of that organization may refute the purchase or contract and may require the offending staff member to pay for the purchase or contract out of his own pocket as a personally entered into arrangement. L. RON HUBBARD LRH:gh.rd Copyright (c) 1959 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 DECEMBER 1969 Remimeo Exec Secs Asst Guardians Finance TRADING PROHIBITED Reports received from Mission Finance US have brought to light some orgs have been trading Dianetic and Scientology services in return for mest, or services from the business world. Up until now there has been no Policy regarding the above - hence the reason for this Policy Letter. RULE: EXCHANGING DIANETIC OR SCIENTOLOGY SERVICES IN RETURN FOR MEST OR SERVICES FROM THE BUSINESS WORLD IS STRICTLY FORBIDDEN. REASON: The income of an org is allocated to cover the expenses of the Org as per the AC 1 form. By trading Scientology or Dianetics for other services, you not only violate the allocation set-up, but put the whole income of the org into its own pocket book, and rob WW of their 10% plus the Building Fund Account. Really amounts to over-spending! LRH:RR:rs.ei.rd Copyright (c) 1969 by L. Ron Hubbard ALL RIGHTS RESERVED Lt. Robin Roos CS-3 for L. RON HUBBARD Founder 283 Convert to SEC ED HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. 1 HCO POLICY LETTER OF 5 JUNE 1959 Issue II HANDLING OF BILLS When a bill is received it is the property of the Accounts Dept. The bill is instantly that moment recorded in the current bills book under the firm or person's name submitting and is filed "waiting payment". The bill must be reviewed against payments already made to that firm or person by the organization. Payment cheques on bills are made out from the current Bills Book only when verified and the cheque number and amount is entered on the firm or person's page in the current bills book and also on the Ledger Sheet. At once enter on the actual bill the amount paid and cheque number and date and send bill to Business Files. Business Files files it under the firm name for the year it is paid. Penalty. LRH:gh.pm.cden Copyright (c) 1959 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 12 SEPTEMBER 1961 CenOCon PAYMENT FOR MATERIALS It is a stable datum that the Central Org (HASI, FC, etc) pays for all materials which are used in or for the benefit of the Central Org, even though they may be supplied to the HCO and the HCO then forwards or takes care of them. At present, tapes are being copied and sent to the HCOs by the DCI in Washington D.C. These tapes are being invoiced to the HCO, since all books, tapes, and other such materials are always invoiced to HCO. All such invoices should be passed at once to the Central Org accounts dept for prompt payment. In the Commonwealth and Sterling area, all such payments should be made to HCO WW, who will pass the credit on to DCI in Washington D.C. In future, all such invoices will be marked "for the HASI". All past and future transactions which come into this category will be recorded on a separate sheet in the Central Org's title at HCO WW, so as to provide an up to date check on the payments. LRH:jl.cden Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED Issued by: Peter Hemery HCO Secretary WW for L. RON HUBBARD 284 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 APRIL 1964 Central Orgs ORG PAYMENTS FOR TAPE-RECORDED LECTURES As certain Scientology Organizations owe large sums of money to HCO at Saint Hill for tapes previously supplied, such Orgs will, as from this date, be levied an additional 5% of their corrected gross income until this debt is paid in full. Further, in order that this debt does not increase, all tapes to Orgs will henceforth be sent on a CASH ON DELIVERY basis. LRH:jw.rd Copyright (c) 1964 by L. Ron Hubbard ALL RIGHTS RESERVED Issued by:HCO Tech Mat Sec WW for L. RON HUBBARD Authorized by:L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 11 JUNE 1964 CenOCon CENTRAL ORGANIZATION & CITY OFFICE TAPE SERVICE Those organizations which have complied with HCO Pol Ltr of April 21, 1964, which required 5% of the Disbursement fund applied to old tape bills, and are paying cash for current tapes, will continue to receive their tape lectures. Those organizations and offices which have not complied may not receive further tapes until satisfactory arrangements have been made with Saint Hill's Scientology Library and Research. Only those lectures which apply directly to general auditing and can be used by an organization will be sent as at this time Level VI materials are of no direct use to an organization. This reduces the cost of tapes by reducing the number sent. No Central Organization or Continental Headquarters may now recopy tapes and send them to smaller offices. All offices must procure their tapes directly from Saint Hill. The reason for this is tape quality. Only Saint Hill uses one for one speed Ampex professional copying. Current basic tapes are of great interest to HGCs and Academies, particularly since up to Grade III Saint Hill materials are now being written up in full with bulletins and check sheets for Grades I, II and III for Central organization use. Current basic tapes of the type that is being shipped are part of this programme. LRH:jw.cden Copyright (c) 1964 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 285 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Gen Non-Remimeo HCO POLICY LETTER OF 21 OCTOBER 1965 HCO Exec Secs (c) -- Org Exec Secs Org Sec Dir Disb Dish Hats Issue II Org Division BILLS PAYMENTS (This is a summary of existing policy and has nothing new in it except penalty.) No executive may sign any cheque unless: 1. All cheques for a period are presented en masse; 2. The cheques are accompanied by a tape showing their amounts and total amounts; 3. The current bank statement of the account on which the cheques are being drawn; 4. The current monthly bills statement; 5. Each cheque bearing on its face a brief description of what it's paying; 6. Each cheque accompanied by a Disbursement Invoice giving everything known about the transaction. ISOLATED CHEQUES No accounts personnel may present isolated cheques for signature to executives for in this action all financial planning is thrown out. CONSEQUENCES Where the above steps are avoided, endless memory is demanded of the cheque signer even up to 3 years after. What was it for? Why? Credit standing evaporates on such accounts omissions. Bank accounts get overdrawn. Bills get overpaid. People you don't have to pay get paid and people you should have paid are neglected. The final penalty is destruction of credit and invalidation of the cheque signer's integrity. ROUTINE OF PAYING BILLS A monthly bills statement for that month only is prepared by Disbursement. To it is attached all earlier monthly bills statements which contain unpaid accounts. All unpaid bills are totalled. A total of monies in banks is listed at date of the Bills statement. These are sent to the Financial Planning Hat who then designates what is to be paid. Financial Planning sends this to any cheque co-signer for agreement. It then goes to Disbursement who prepares the cheques. These are prepared as per the first part of this Policy Letter. Each cheque signer sees that steps 1 to 6 above are in order and then checks off the cheques against the tape to be sure they are all there and no extra cheques are present (extra cheques to the tape can cause fatal errors). Only then does one sign the cheques. WEEKLY CHEQUES There are some bills that run weekly. These are prepared for payment exactly as above but handed in with the past monthly statement. There is no difference of procedure. There must be no rush cheques. PENALTIES personnel avoiding this procedure are liable to Ethics actions which can order losses incurred by avoidance be paid by the offender. LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 286 L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 NOVEMBER 1965 Gen Non- Remimeo Executive Division Org Division CHEQUE SIGNING (Modifies existing policy) Effective at Once No cheque of any kind for any purpose no matter how reasonable or rush may be signed in any org without the following data before the eyes of the signing person each time any cheque is signed, for each cheque or any batch of cheques. 1. The Total debts of the Org, every one listed; 2. The total cash in bank; 3. The total cheques being signed in that week from accounts; 4. A tape giving the total of the cheques being presented for signature in the batch. The signer of the cheques: 1. Checks to see what the total owed is and if all debts are on it and how many are already overdue; 2. Looks over the bank statements and cash statement to see what the ratio of indebtedness and money assets really is at the moment; 3. Counts the number of cheques listed on the tape and compares it to the number and amounts of the cheques submitted. Then and only then may one sign a cheque. This does not cancel the monthly bills statement or any other proceeding. It does not cancel dateline paying of bills. It does cancel and forbid any practice of putting before a cheque signer isolated batches of cheques or single cheques because they are "routine" or "rush" An org cannot conduct its business sensibly if its financial authorities do not know the above data every time a cheque is signed. It is a bit more trouble for Disbursement but it is a lot less trouble for the org. Did you know you could become insolvent by too sweepingly retiring debts? Do you know how fast small cheques add up to huge sums? And do you realize that the cheque you may be signing for Jiggs & Co is spending money which if paid to Gosh & Co would prevent suit? Credit and solvency depend upon sensible money handling. One can't handle money sensibly unless he knows how much he owes, what he has got, what he is paying and the correctness of the cheques. I saw London go œ22,000 in the red in 1959, Washington $20,000 in debt in 1959, and Saint Hill go œ18,000 in the red in 1963 all because the policy laid down herein was constantly violated by cheque signers. The accountants in every case had a practice of dropping casual cheques before cheque signers. And those cheques when signed and sent were in excess of income or any sensible procedure. Economy in each case should have started long before. But for lack of continual advices and because of casually presented and casually signed cheques the affairs of the org were suddenly exposed as in terrible condition, long after ordinary means would have salvaged them. It took in every case nearly a year and a half of furious work to save the above orgs. We must not keep repeating the error. We must be sensible. LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD [Note: A typographical error in the original mimeo issue of this Policy Letter has been corrected per HCO P/L 31 Dec. 1965.] HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 30 JANUARY 1966 Issue IV Remimeo Exec Sec Hats Org Sec Hat Org Div Staff ACCOUNTING CHEQUE SIGNERS CHEQUE SIGNING PROCEDURE (Modifies all earlier Pol Ltrs and SEC EDs on the subject of cheque signing) An executive with the authority to sign cheques must for his own protection and that of the org, know and have the following BEFORE SIGNING ANY CHEQUE OF ANY KIND FOR ANYTHING: 1. Amount of bills owed by the org, total and since when; 2. Amount of cash in the bank by bank statement (not by adjustment of outstanding cheques); 3. The adding machine tape of the cheques being presented; 4. A disbursement voucher white clipped to each cheque. With these data one can see whether or not it is safe to sign a cheque or whether instead one must carefully plan one's way out of an impasse and preserve credit. Accounts presentations can be so complex the executive does not know what he is signing. Bank statements, huge folders, etc. are not needed by the executive. He or she only wants 1 to 4 above and in a very concise form. The totals of dateline paying sheets to date (monthly bills mimeo sheets) show the gross amount owed. A written list of bank accounts and the amount in each as per last statement is adequate. Adjusted or reconciled statements down to an hour ago are a waste of time - it all averages out if one always takes the sums on the statements with no adjustment for "outstanding cheques". "Adjustments" are often inaccurate and are a lot of needless work. The tape of the cheques to be signed should always be counted by the executive for the number of cheques on it and then the cheques should be counted before signing. The number should be the same. If one wishes one can also check the amounts on the cheque and the tape. By comparing the total to be signed to the amount in the bank one can see if it's safe to sign. By requiring that the white disbursement voucher be clipped to each cheque one cures any tendency to omit writing vouchers and fouling up audits of accounts (missing vouchers raise the mischief in an audit). Voided cheques should always be shown to the cheque signers so they can tear off the signature line and send the cheque back. One doesn't otherwise deface the cheque but Accounts personnel should write VOIDED across it. Every voided cheque is accompanied by a MINUS VOUCHER white copy showing a voucher has been written to subtract it. This is not the original disbursement voucher but a new one, called a MINUS VOUCHER which clearly has MINUS printed on it in caps. 288 Anyone who has a cheque signing power has his or her neck away out anyway, so be careful to adhere to the above. The skill of handling money to make an org solvent and its credit good are covered in Pol Ltrs of 1965. Anyone who signs cheques should know those Pol Ltrs. Dateline paying, how to bring about assets, these are very important. Money is a symbol. It represents success when you have it and defeat when you don't, no matter who is putting out propaganda to the contrary. Any cheque signer should be alert for rumours that "the accounts system is no good" or "everything is in a muddle" or "we need real books" or "we can't comply with policy because " for right away the cheque signer's neck is away away out. Somebody is making big errors and trying to cover them up. Or somebody is stealing. Or some nutty accounts firm is trying to make a million from the org by installing needless complexities the cheque signer won't ever grasp and so can't manage. When you can't get your cheque signing line in, promptly call in Ethics and start investigating. You won't ever be wrong. As in the old Chinese Proverb: He who sign cheque is person who hang, not clerk. Clerk, he always innocent. Cheque signer bad man even if just plain stupid. So don't say I didn't tell you. L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 6 FEBRUARY 1971 Issue I Remimeo Exec Dir Hat Treas Sec Hat Dir of Disb Hat Cheque Signer Hat Guardian Hat D/A/G Fin Hat FBO Hat TRANSFERRING FUNDS In transferring monies from one account to another account or from one organization to another organization, all such cheques must either be made out to the organization or to the account concerned. NEVER ARE SUCH CHEQUES MADE OUT AS PAYABLE TO ANY INDIVIDUAL WHETHER A STAFF MEMBER OR A NON-STAFF MEMBER. The reasons for this policy are: 1. A cheque made out to an individual, if lost, can more easily be cashed. 2. A cheque made out to an individual can legally be cashed by that individual and the sums lost to the organization. Therefore, this policy must be applied by anyone on cheque lines. L. RON HUBBARD LRH:sb.rd Founder Copyright (c) 1971 by L. Ron Hubbard ALL RIGHTS RESERVED 289 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 31 JULY 1962 Accts Depts Assn Secs HCO Secs ORG PAYMENTS FOR ST HILL STUDENTS Before a prospective student, sent by a Central Organization or City Office at organization expense, can be enrolled on the St Hill Special Briefing Course, one of the following financial arrangements must be made. EITHER: - OR: - OR: - (a) His or her course fee, in full, must have been paid for in advance by the organization concerned. (The current fee is œ285.15.0. British Sterling or $800 U.S. or equivalent.) (b) The prospective student must bring the full course fee with him/her (in the form of cheque, bank draft or other suitable means), and pay this amount to Accounts WW before enrolling. (c) The organization concerned may make special arrangements for payment at the discretion of L. Ron Hubbard or Mary Sue Hubbard, before the prospective student is sent. These arrangements may only be made through L. Ron Hubbard or Mary Sue Hubbard and are rarely granted. Failure to comply with this policy will result in the prospective student being debarred from the course until one of the above arrangements have been completed. We, by turning out St Hill graduates, are supplying you with fresh lifeblood and raised incomes. You will benefit from the increased prosperity brought by St Hill graduates. Then, do not force us to be debt-collectors from our friends. Issued by: Mike Rigby Director of Accounts WW for LRH:dr.cden Copyright (c) 1962 by L. Ron Hubbard ALL RIGHTS RESERVED 290 L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex. HCO POLICY LETTER OF 14 FEBRUARY 1963 CenOCon Franchise SAINT HILL SPECIAL BRIEFING COURSE REIMBURSEMENT ARRANGEMENTS Any Saint Hill Special Briefing Course Graduate, who has been classified minimally Class III after 30th June, 1962, and who paid for the Course, fares, etc., at his own expense, may apply for a reimbursement of these costs from his Area Org on the following conditions: 1. That all arrangements are at the discretion of the HCO Area Secretary and the Association/Org Secretary of the applicant's Area Org. 2. That he is a full-time Staff Member of that Org at the time of application for reimbursement. 3. That he signs a 2-year Staff contract with that Org from the date of acceptance of application for reimbursement. 4. That he receives reimbursement for Course expenses exactly similar as though he had attended the Course as a Staff Member from that Org, i.e. (a) Fares costing same as usual method for sending Staff students from that Org, providing that the applicant was resident in that area when he took the SHSBC. (Fares to another country made after completion of the SHSBC do not come under this agreement.) (b) Course fees at actual cost to student. (c) Expenses during Course at the standard Staff student pay allowance of œ10 p.w., or as arranged between the applicant and Assoc/Org Sec and HCO Area Sec. but for a maximum period of sixteen weeks only. 5. That reimbursement is made over a period of time at a fixed weekly rate, this amount being debited to the disbursement account. The rate of reimbursement to be at the discretion of the Assoc/Org Sec who, whilst every endeavour is made to maintain a fixed rate of reimbursement, has the right to temporarily stop payments should he consider it necessary owing to disbursement fund levels. However, this should not be found necessary except very infrequently if at all. 6. That, if the applicant is unacceptable to his Area Org, or if that Org has no vacancy, or it deems that it is not in any position to reimburse the applicant in question, the applicant may then apply to another Org for acceptance on Staff and Course reimbursement. L. RON HUBBARD LRH:dr.cden Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED 291 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 5 MAY AD13 Orgs only Not Students or Franchise SEC ED STAFF MEMBER ENROLMENTS Issue the following Secretarial Executive Director. It expands a cable already sent. Staff Member Enrolments on Saint Hill Special Briefing Course Under the general direction of the Association (Organization) Secretary and the immediate supervision of the Letter Registrar, and with the help of the Director of Training and the Director of Processing, the following programme is instituted. In that it is desirable to increase the number of Saint Hill graduates in any organization and area, and in that Saint Hill training costs for staff members should be less of a strain on an organization: For every four paying students sent by an organization from the public or field in the organization's geographical area, one staff member of that organization may be enrolled on the Saint Hill Course without course fee. Field or public prospective students who have already signified their purpose of enrolling on the Saint Hill Course to the Saint Hill Course Administrator are not to be included in the required number of students. This does not mean that for every four staff members sent to Saint Hill, one may be sent without fee. This does not mean that an organization may not send additional staff members and pay their fee. It does mean that if an organization is instrumental in enrolling four non-organization auditors on the Saint Hill Course, one staff member may also be enrolled from the organization without fee. Evidence of enrolment will be course fee received at Saint Hill. The staff member so enrolled may have his expenses paid, including any small salary for maintenance here, from the building fund, thus relieving the salary sum and disbursement account of any expense. Other staff members sent with fee paid will have their travel expenses taken from Disbursement Account and their salary (which includes their expenses at Saint Hill) taken from the salary sum. This has been instituted not because Saint Hill enrolments would not remain up, but to increase the number of Saint Hill graduates in each area and to make it easier on orgs to get trained staff. I also feel this may end any possibility of a games condition building up whereby individuation occurs. In getting people to enroll in the Saint Hill Course, remember that an HPA/HCA/HDA is a necessary requirement. However, there are not other burning rules such as age or field experience. People aren't too old or too inexperienced as auditors to enroll. The Course has gotten easier and is making excellent auditors out of its students regardless of age or experience. In selecting an organization staff member to come to Saint Hill, pick your better auditors, please. They finish faster. However, give priority to any staff member who overtly finds four enrolments for Saint Hill on his or her own. It is however to the benefit of all staff members to promote this programme as it means no loss of pay and a technical boost for the organization. This is my own training programme for raising technical and clearing people. LRH:gl.cden Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 292 HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W.1 PROPORTIONATE PAY PLAN PROPOSAL 5 April 1957 NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE THE SITUATION: The Board cannot raise wages as such since it is also afraid that in some slack period, the payroll would swamp the Association. Thus even in a good period it cannot raise wages. All management is in this situation-hence its attitude on wages. WAGES: Working for a wage is one of the deadlier control mechanisms since it brings about an irresponsibility in the person for his job. Fixed wage is a means of suppressing a person into a slavery class, pegging him at no hope. This mechanism is one of the best modern society has for keeping people down. It is artificial and arbitrary and denies a person the fruits of his labour. THE ASSOCIATION: Since the publication of two new books and after a year and a half of hard work by myself and council and staff, the Association is a new organization. Its earning potential has not been realized yet. It is not the old Association. Its income is already rising above old levels. However the Association is stable. It has been here and functioning for 5 years without a falter and it is winning all the time. SCIENTOLOGY: While we have for years been far ahead of any of Man's earlier technology on the mind, new certainty and ease of auditing have been added in the past three months which eclipses earlier strides. That is why I am here. Had I not had so much to impart I would possibly not be here for this Congress. I am confident as never before concerning lower level and higher level cases. With what we know we can expect a soaring climb of Association business which has always been just as good as the subject worked. Today we have four times the preclears we had to this period last year. We're doing four times better. ORGANIZATION: With the proper organization of a procurement section, Association business is expected to rise. PAYROLL: As the Association books will show, wages comprise an average of about 44.89% of the Association's gross income. As the book sales of the Association are a minor part of its income, these can be and would be omitted from the gross on which this is based. With book sales omitted from income, the figure could be estimated at around 48% of the whole gross. With this pay plan proposal I am prepared to make the amount to be spent on wages 50% of the gross income less books and tapes. This would prove considerably more than it has been. THE PAY PLAN: Pegging salaries in proportion where they are and then using this as a unit value, we could divide these units into 50% of the gross income less books and tapes each week and pay on that basis the following week. This would then give each staff member or employee the benefit of any increases in income as are expected. There is no reason for the Association to pay it to Inland Revenue in profit tax. 293 In this way the Board would not be worried about salary increases. And the salaries would increase to the degree that the Association earned. Further, this is not a firm or corporation run for the profit of a small group at the top, What it earns should be shared since it is the product of the effort of all of us. PROPORTION OF PAY Of the gross income less books and tapes, we would use all of 50% always for pay purposes. This would never be cut into for any other purpose or changed from "50% for pay. We would take 25% and pay from it the bills of the Association - utilities, building costs, supplies, phone, payments on property, etc as well as old bills of all kinds including books and printing. (Books, a small income factor, are really advertising.) We would take the remaining 25% of the gross and use it as an accumulating fund for new quarters outside London, for royalties and a sinking fund. All these percentiles are on the gross less books and tapes. The Book and Tape income we would set aside and out of it buy new book stocks, pay old printing bills and, in general, use it as though it were part of the expense 25% to which it would be weekly added. EXAMPLE We would take the pound as par. If one were now getting œ8 a week, he would have 8 units. If one were getting œ6.10.0 he would have 6.5 units, etc. We take all the pay for a week in terms of units. Let us say we have a gross of 250 units Let us say we have a week's income of œ500. 50% of œ500 would be œ250. We divide the units 250 into the 50% 250 and we have pay for that week of par-unit is one pound. Now let us say we have an income of œ630 for one week. We would take 50% of this and we would have œ315. Divide 250 units into œ315 and we have a unit value of 1.26. This gives us a pay unit of œ1.26. Multiply this times 8 units for a person getting 8 units of pay and we have a pay for that week for that person of œ10.1.3. What Pay Would Be Under This Plan We would hold staff units of pay between 200 and 225 (see staff meeting minutes on pay plan), this being the margin necessary for management to operate. We would convene regular staff meetings and change the number of units only on staff majority vote-a necessary restriction on management which could not be permitted to rearrange pay units so as to compensate for increased income. Management Would only have power to adjust units within the 200 to 225 but not to go above or below without a majority vote. HISTORY OF THIS PLAN This exact plan has gone into use in Washington. The staff there voted to go all out on this. They have been paid about 10% better for the first few weeks of the plan but income is just now beginning to rise. RECOMMENDATION I recommend that you study this well. You should realise your pay could go down as well as up. The primary reason this plan is advanced by me is to raise pay. However, a great change of operating could take place by reason of this plan. Think well. Then we'll have a staff meeting and vote on it. I've made my bid here to better things. Hope you see it that way too. RON 294 HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. 1 HASI POLICY LETTER OF 19 APRIL 1957 PROPORTIONATE PAY PLAN The staff of the organization except for "Part time" staff is paid in units under the following system. Staff is paid 50% of the gross income less Congress fees, books and tapes, of the organization. A Staff member is assigned units of pay. The value of the unit varies from week to week but is par at one pound. This system was proposed by the Agent for Great Britain, and accepted by a regular staff meeting on April 18, 1957, was endorsed by the Advisory Committee, and the staff minutes were legalized by the Agent for Great Britain. This system means in fact that an employee for the duration of his employment only is actually, with his fellow staff members, a proprietor of half a œ500,000 organization, a gift from the Agent for Great Britain m recognition of the fine work done by HASI staff. The Computation, minutes and endorsements follow. PROPORTIONATE DISBURSEMENT PLAN COMPUTATION We compute the following figures to be called the Gross Income, the Building Fund, the Royalty Sum, the Congress Books & Tapes Sum, the Expense Sum, the Salary Sum, the Emergency Sum, and the Allocation Sum. DEFINITIONS: Gross income: is the complete income for any given week for the HASI less repayment of loans to HASI. Allocation Sum: is the gross income less the Congress, Books & Tapes Sum. The Building Fund: is 12 1/2% of the Allocation Sum. The Royalty Sum: is 12 1/2% of the Allocated Income plus 12 1/2% of the Congress, Books & Tapes Sum or 12 1/2% of the Gross Income. The Congress Books & Tapes Sum (The C B. T.): is the total receipts of Congresses, Book and Tape sales before any expense deduction is made. The Expense Sum: is 25% of the Allocation Sum plus the C.B.T. Sum less 12 1/2% of C.B.T. The Salary Sum: is 50% of the Allocation Sum (which is Gross Income less C.B.T.). This is calculated by first deducting part time staff and then proportioning balance to staff by units. The Emergency Sum: is 5% of the Expense Sum. (i) PROCEDURE (a) Deposit all sums received from whatever source into Account No. 1. (b) Deposit Building Fund into new Building Fund Account. (c) Deposit Royalty Sum into Royalty Account (Account No. 2). (d) Transfer entirety of remainder less loans repaid to Account No. 3 Disbursement Account. (e) Transfer 5% of Expense Sum to Emergency Account. (f) Calculate the Salary Sum which is 50% of the Gross income less C.B.T. (g) Deduct Part Time payroll from Salary Sum. (h) Add up the total of units for week. Divide remainder by this unit number to find unit value. (g) Multiply unit value by number of units to which staff member is entitled to get his gross individual pay for week. 295 (k) Deduct National Insurance and P.A.Y.E. from gross individual pay and this gives him his check and the government its hogshead of blood. MINUTES OF STAFF MEETING, 18 APRIL, 1957 The Staff Meeting scheduled for April 18, 1957 convened at 5 p.m. Whereas the Association Secretary is normally Chairman, the chair was taken on this occasion by the Agent for Great Britain, L. Ron Hubbard, at the Association Secretary's request and with the approval of all members. The purpose of the meeting was given, which was: To discuss the Proportionate Pay Plan, the acceptance or rejection of it, to discuss the number of units permitted to operate without the further consent of staff and whereafter there would have to be a staff meeting if the number is to be exceeded; and to discuss the point "What is a permanent staff member" and "What is a temporary staff member". The meeting was informed that each week the following would be posted: The number of units for the week, Gross Income for the week, Allocation Sum, etc. as laid out in the "Computation", and that when these were returned to Accounting they would be there for inspection by any staff member. Question: Are the amounts to be posted on the public board? Answer: They should be posted where the staff can see them. After due discussion a motion was then called for on the acceptance or rejection of the Pay Plan. It was proposed by Dr. Herbie Parkhouse and seconded by Dr. Johann Tempelhoff that the Proportionate Pay Plan as advanced, posted and discussed, be accepted. The motion was unanimously passed. A motion was called for regarding the maximum and minimum number of units to be maintained. Two figures of 200 minimum and 280 maximum were suggested. It was proposed by George Gallifant and seconded by Rhona Swinburne that these figures be approved with the understanding that we try for at least the minimum figure. This was unanimously passed. A proposal was then made by Michael Pernetta that the plan go into operation starting 2 p.m. today. It was seconded by John Swinburne and passed unanimously. The status of the three types of staff member: "permanent", "temporary" and "part time" were then defined as such: A "part time" staff member is one who is brought on for a short period and who will be paid in pounds. A "temporary." staff member is one who is brought on and is going to be or has been here for some time and will be paid in units. He or she would be dismissible by the Association Secretary. A "permanent" staff member is paid in units and will be in the future taken on only at a staff meeting by majority vote. It was agreed that the Association Secretary in the first instance should designate which members of staff are to be regarded as permanent at this time and that thereafter the status of permanent staff member shall be granted only upon majority vote at a staff meeting and is then dismissible only upon majority vote at a staff meeting or by a unanimous vote of the Advisory Committee, both subject to further appeal and approval by the Association Secretary and the Agent for Great Britain. It was proposed by Eileen Hibberson that the above definitions be accepted. This was seconded by Bob Davies and passed unanimously. Shirley Marks nominated Jack Parkhouse as permanent Chairman of the Staff Meeting. This was seconded by John Swinburne and unanimously passed. A proposal that the Association Secretary be permitted to adjust unit pay comparable with the development of the position and the individual, subject to 296 ratification by the Agent for Great Britain or the Treasurer, but without prejudice to the right of the staff to recommend further consideration, was then made. It was moved by Patsy Dooley that this proposal be accepted. This was seconded by Mike Pernetta and unanimously passed. The matter of the proportionate pay plan then being settled to the great satisfaction of all present, Shirley Marks proposed that the staff meeting be brought to a close. This was seconded by Patsy Dooley and passed unanimously. The staff meeting was brought to a very successful conclusion at 7 p.m. Signed: ADVISORY COMMITTEE ENDORSEMENT To: Association Secretary From: Chairman, Advisory Committee. Jack, CHAIRMAN 17 April, 1957 The Advisory Committee wholeheartedly endorse L. Ron Hubbard's proportionate pay plan. Best, Chairman (signed) John Northwood HASI POLICY LETTER OF 19 APRIL 1957 I, the Agent for Great Britain, custodian and trustee of the HASI do hereby ratify for the Treasurer and myself the minutes of the Staff Meeting of April 18, 1957 and do pronounce them valid and in full force. The Treasurer and the Association Secretary are directed herewith to take these measures and continue them. LRH:rs.cden truth: L. RON HUBBARD Agent for Great Britain L. RON HUBBARD 19 April 1957 Now that the Proportionate Pay Plan is in effect you should realize the horrible The Income of the HASI largely depends upon the outflow of Department of the Registrar and accurate, skilled handling of returns and the highest possible level of service by the Training and Processing Departments. L. RON HUBBARD 297 HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. l HASI POLICY LETTER OF 14 MAY 1957 HAT TURNOVER When you change or leave a post, your HAT FOLDER must be turned over by you to Accountant. He only then will give you your current or final cheque. Accountant turns folder over to Association Sec who then gives it to person taking over the post. The Association Sec. when he turns over folder, dispatches HCO for Organizational Board change. LRH:rd Copyright (c) 1957 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE LONDON (Issued at Washington) ORGANIZATION POLICY LETTER OF 10 JANUARY 1958 INSPECTION OF HAT FOLDERS Any trustee or Organization Secretary or Assistant Secretary may call upon any staff member at any time to deliver up his hat folder in person at once for inspection. If the hat folder does not completely describe the post it covers and the duties and procedures thereof or if it is incomplete, or if it is in gross error, the officer inspecting the hat may direct the accountant to debit the offender's pay œ1.-.- in London or 310 in the U.S. If the folder is missing entirely, the fine shall be œ2.10- in London or $25 from the U.S. There is no limit to the number of times a folder may be called for or the number of fines save only that only one fine may be levied for each offense. Recentness of appointment shall be no excuse. The Accountant is authorized herewith to so deduct funds from pay on order of the fining officer. Any funds so derived shall be made part of the Building Fund after being deducted from the pay check of the person fined. Definition: A "hat" is a permanent folder, in the possession of a staff member, which describes his duties on that post in full and which contains general organization orders. The folder must be complete and up to date. Scientology Organizations are complicated structures. The know-how is contained in its hats. The structure becomes unworkable when posts and duties become lost. L. RON HUBBARD LRH:bt.rd Copyright (c) 1958 by L. Ron Hubbard ALL RIGHTS RESERVED [See also HCO P/L 1 January 1968, Vol. 0 - page 68.] 298 THE FOUNDING CHURCH OF SCIENTOLOGY 1812 19th Street, N.W., Washington, D.C. D of M FOUNDING CHURCH POLICY LETTER OF 26 MARCH 1958 D of Accts D of P D of T D of PrR & Registrar Disbursements HCO info SALARY AND UNIT PAY Hereinafter only maids, janitors and maintenance and part time accounting may be paid salary-all others are on unit pay. Policy - "Outside people" and Scientologists are paid alike. LRH:bt.rd Copyright (c) 1958 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. 1 HCO POLICY LETTER OF 27 NOVEMBER 1958 Effective Dec 1, 1958 First Pay Day: Dec 5, 1958 PAY LIST Unit pay is proportional to HASI Unit for same week that 10% of gross was Allowed Units: Rhona Swinburne, HCO Exec Sec World - 25u Peter Hemery, HCO Communicator - 18u Gladys Wichelow - 16u HCO Steno - 15u Joan Ferguson- 16u LRH:mp.rd Copyright (c) 1958 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. 1 HASI FINANCE POLICY LETTER OF 9 DECEMBER 1958 Dear Department Head, STAFF LIST NOTIFICATION TO PAYROLL L. RON HUBBARD NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE You are responsible for seeing that notification of all persons on staff under you is sent promptly to the Accounting Department. There have been several mistakes lately when notice was not received that someone was put on the payroll and that someone was not on payroll, the latter having occurred more frequently. As failure to send notification of your weekly staff can affect the cheques of all, plus or minus, please see that you do not neglect this. LRH:rd Copyright (c) 1958 by L. Ron Hubbard ALL RIGHTS RESERVED 299 L. RON HUBBARD Executive Director HASI London FOUNDING CHURCH OF SCIENTOLOGY WASHINGTON, D.C. FOUNDING CHURCH POLICY LETTER OF 9 JULY 1958 All clears on staff will draw an extra one-half unit in addition to regular units. Pay starts on receipt of clear bracelet by staff member. LRH:bt.rd L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 28 APRIL 1960 CenOCon YEARLY SALARY INCREMENTS It has been proposed and is now to be policy that the yearly increment of salary units for consecutive service in the Central Organization and HCO Office shall be limited to five yearly increments only. It is assumed by the end of a period of five years work with the Organizations that an individual staff member should have obtained adequate promotion because of his capabilities and thusly, no further increases in salary are necessary. LRH:js.rd Copyright (c) 1960 by L. Ron Hubbard ALL RIGHTS RESERVED Sthil Mary Sue Hubbard Organizational Supervisor for L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 13 JULY 1960 SICK LEAVE Staff members who are paid on a weekly basis are entitled to 2 days sick leave with pay each month. Sick leave is not cumulative from month to month. To qualify for sick leave, a doctor's certificate should be produced. LRH:js.rd Copyright (c) 1960 by L. Ron Hubbard ALL RIGHTS RESERVED 300 Peter Hemery HCO Secretary WW for L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 3 OCTOBER 1960 sthil HOLIDAY PAY AND SICK LEAVE (Reissued) This Policy Letter is intended to summarize and clarify the schemes for holiday pay and sick leave in operation at Saint Hill. Both schemes are in line with similar schemes which apply in other Scientology Organizations all over the world. HOLIDAY PAY Holiday pay is allowed to all staff who work full time on a weekly wage, on the following scale: 3 months' service 6 months' service 9 months' service 1 year's service 3 days 5 days 7 days 10 days The "days" referred to are working days. For each year of continuous service, therefore, a staff member would receive two full weeks' holiday pay. Each day's pay for lesser periods would be estimated as one-fifth of the gross weekly wage. A full time staff worker is one who works 35 hours or more per week regularly. A part time staff worker is one who works less than 35 hours per week regularly Part time workers, or those who work on an hourly rate, do not normally receive any holiday pay. Holiday pay is not normally granted unless the staff member has been employed continuously for at least a year, even though a holiday may be taken by permission. In all such cases, special permission must be obtained before any holiday pay is granted. On leaving the organization, a staff member is not entitled to any holiday pay unless he has been employed continuously for at least a year. When taking a holiday, staff members who normally work Saturdays or Sundays should do so before starting on holiday, or have their pay docked for the time lost. SICK LEAVE Sick leave with pay is allowed to full time staff members at the rate of 2 days in every calendar month. Sick leave is not cumulative from one month to another. Such pay is granted upon the presentation of a Doctor's certificate. Issued by: Peter Hemery LRH:js.pm.rd Copyright (c) 1960 by L. Ron Hubbard ALL RIGHTS RESERVED HCO Secretary WW for L. RON HUBBARD 301 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 19 FEBRUARY 1961 HCO Secs Assoc Secs Dir Accts Master File Do not remimeo ACCOUNTS: HOW TO DO A PAYROLL Under the four-file accounts system, all monies received are invoiced. Every sum expended including petty cash is put on the Disbursement Voucher Machine. This means that payroll goes through the Disbursement Machine. There are two maxims that regulate this: One: The less copying from one piece of paper to another that an accountant does, the greater the resulting accuracy - entering or cross-entering of figures should be abolished as far as possible. Two: If you want to speed up a Communication Line you take MEST out of it. Thus in accounts, the use of long sheets of payroll computations and lists should be minimized. VOUCHER COMPUTATION The Accountant knows the number of people he will have to pay, their names and In a small organization he has a list. In a large organization he obtains it from the weekly departmental report (which arrives in his hand TUESDAY after Ad Comm) which lists personnel in each dept and their pay (Part of the One Departmental Report per week system). The Accountant has in the back of his creditor file a file for every active staff member. This file contains (in the Commonwealth) all the government books for the person as well as all papers and invoice copies relating to pay plus his staff application sheet. The first action in preparing a payroll is to take these folders out of the file cabinet and make sure that one has a folder for every active staff member to be paid and that any departed staff member file has been relegated to Inactive and is not included. This is done by checking them off against the personnel list of last week's Departmental Reports. Lay this mass of folders on a table and make up a folder for any new staff member and put in inactive files any folder for a departed staff member. Add up the number of units by going through the folders and complete salary sum calculations, obtaining the value of the unit. Carefully cross-check unit value to make sure it is absolutely right and that units x unit value equals salary sum before you go further. Take the Disbursement Voucher machine and place it to your right, leaving a blank area between machine and folders. Take file number one. Open it. Knowing the units of the person, the unit value and having any deductions to hand in the folder on the voucher in the machine do any and all calculation. If a calculator is used, put down its results on the voucher. Do not use scrap paper. Use the Disbursement Voucher in the Machine. Make any Govt calculation from any government tables and put the results down on the Voucher and in any Govt book from the person's folder. 302 Add up the pay and deductions on the voucher in the machine arriving at any amount the Govt gets, any amount deducted for the organization, and the actual money now coming to the person. Pull the machine handle. Bunch up the three vouchers to begin a pile away from the folders and machine. Put the folder that has been calculated furthest from you. Take the next folder and repeat the operation with it, again making all calculations on the new voucher in the machine. Even scribbles must be put on the voucher since we want accuracy and legibility not neatness. Crank the second three out of the machine and lay them on the first voucher crosswise. Put the second folder at the back of the pile. Repeat this operation throughout the folders. When all folders are so calculated and completed, put all the folders back in the file cabinet and close it. There are now no folders or books on the table, only the machine and the criss-crossed pile of vouchers. Take your data from the white. Do not separate other copies. Remove the Disbursement Machine. Put an adding machine in its place. Clear the adding machine. Take up the pile of vouchers. First add up the total of monies, if any, to be paid to the Govt by going through the vouchers. Get this or these final figures on a tape. Mark what the tape is on the tape with a pen. Put the tape aside for later reference. Go through the vouchers again, putting any Organization Deduction for each person on the adding machine. Total the figure. Extract the tape from the machine and mark it as Org Deduction. Lay the tape aside. Take the voucher pile again, and again from each white, put the pay of each person on the adding machine. Total and remove the tape. Mark it Pay. Total the three tapes and see if they compare with the salary sum you started with. If they do not, count the number of vouchers and the number of figures on the tape. Count the Org Deductions and the number of vouchers with Org Deductions. Count the number of Govt deductions and the number on that tape. If the error is not found by reason of an omission, start at the beginning as above, pulling out the folders and once more re-calculating the number of units and pay and the amount of a unit. Continue on through all calculations until error is located. If error means correction of a voucher have loose pieces of carbon paper to correct them with and be sure to correct the copy still in the machine. It is doubtful if more than one or two vouchers would have to be so corrected as they do not accumulate the error, each one being a separate computation. Take the three machine tapes, add them carefully Make out a cheque to this sum only. Enter cheque, its description and purpose on 303 the Disbursement Machine, giving on the voucher any Govt sum, Org sum and actual pay. Make out a separate cheque for any petty cash. Put its full description and purpose on the voucher. Take these two cheques and these two vouchers AND ALL VOUCHERS FOR PAY to cheque signing persons for their inspection. To get the exact right change for a payroll make a table before going to bank. Write down left to right across a sheet of plain paper pounds, ten shilling notes, two shilling coins, one shilling, sixpenoes, threepences, pennies, or in U.S., Ten Dollar Bills, Five Dollar Bills, One Dollar Bills, fifty Cent pieces, quarters, dimes, nickels, cents. Take the vouchers and do a sight breakdown of each pay sum to be paid in cash. Put down the number of pound notes etc it will take to pay that person and mark each monetary piece under the appropriate column. Then add up each column, which will give the exact number of each monetary piece required from the bank. Needless to say, addition across the bottom should add up to the amount of the gross pay cheque As you will also have coins in your petty cash cheque errors in pay-out can be remedied. Cash cheque at the bank, making sure you obtain enough change. Do not get the money in packets for each person. Just get a lump sum. Buy Govt stamps or postal order to give the Govt the amount it has coming from the cash you have in hand. The Org deductions are now invoiced on the invoice machine as loans or income. The money for this sum is taken from the cash you received at the bank and placed in the usual income cash box. PAY DAY All Disbursement copies and cash are laid out on a table. Persons to be paid come in person to the accountant or cashier. The person is given his white Disbursement voucher for inspection. By use of a carbon between them he signs the yellow and blue copies. The person is paid the pay sum from the Disbursement copy. The person retains the white. The accounts officer tosses the yellow and blue into his file basket as soon as that payment is done. All persons are paid. Anyone not there to be paid has the three vouchers and the cash placed in an envelope. It is sealed and left in cash box until picked up, at which time the yellow and blue must be signed as before. FILING The signed yellow copy is filed in the creditor folder of the staff member. The signed blue copy is filed in the weekly pay breakdown envelope. PAYING BY CHEQUE No staff member may be paid by cheque. 304 HOLDING PAY No staff member may leave his pay to accumulate on the books of the Org. If he is saving pay for something in the Org, he hands the amount he requires held back to Accts who at once invoices it saying exactly what it is on the invoice and gives the staff member the invoice white. Such a staff member should also be given a Debtor Folder at once. A copy of the invoice is then filed in it, since debtor folders may be plus or minus with the Org. U.S. MODIFICATION As in the U.S. some Orgs may not pay the government anything, go over the above with a pencil and score out all references to Govt payments. COMMONWEALTH ACTION The Govt stamps bought as above should be posted to the books when the yellow is filed. Any Govt sums should be postal ordered as we don't want the amount going back through our system. The receipt for the order is filed in the creditor file marked Govt with all other bills, the Govt being only a creditor after all. ADDITIVES Additional files to handle pay other than those mentioned above are not allowed. Paybooks are not kept. Only pay folders, themselves complete. REPORTS If a payroll report person by person is required by an executive other than the departmental reports that come to accounts it is not made by copying or typing. The weekly pay blue vouchers, signed, are enveloped and sent to the executive who sends them back. A much better executive report is the weekly large envelope that contains the financial breakdown sheet for the week. (This does not exist in fixed pay Organizations. The blues should be sent instead.) FIXED PAY ORGANIZATIONS Any Organization not on units but paid on fixed pay should go over the above and pencil out all references to unit calculation to simplify the use of this directive. COMPLIANCE This system is effective at once upon receipt. Make up creditor folders for staff members, obtain any of the above mentioned equipment and get this system in because it will save you time. If you are keeping pay books, etc. etc. drop them and file them in an extra folder at the back of the staff creditor folders so that they can be used for staff that wants yearly summations. All such summations should come in the future from the folder of the staff member since that will now contain all future data. Please realize it is easier to do this and that this is more accurate than the system you are using and get it in action now. LRH:js.cden Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 305 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 24 MARCH 1961 HCO Sec Assn Sec City Office Assn Sec City Office Area Sec UNITS FOR ASSN SEC AND HCO SEC Each City Office Scientology Org shall add the Assn Sec Continental to its payroll to the sum of 2 units in the Commonwealth Area and 8 units in the dollar area. This shall be regularly paid to the Assn Sec Continental. Each HCO Area Office of a City Office shall add the HCO Continental Sec to its payroll to the sum of 2 units for the Commonwealth area and 8 units in the dollar area. This shall be paid regularly to the HCO Continental Secretary. The purpose of this is to increase the interest of Continental Assn Secs and HCO Secs in the problems and well being of City Offices. For the purposes of this directive at this time, Continental Assn Secs are designated as follows: FCDC, Washington: Senior Central Organization Assn Sec in the US is paid also from New York, Chicago when set up and any other City Office East of the Mississippi. C of S. California, Los Angeles: Continental Assn Sec West Coast is paid also from San Diego, Seattle and any other City Office set up West of the Mississippi. HASI Africa, Johannesburg: Continental Assn Sec Africa is paid also by Durban, Capetown and any other City Of fire in Africa. HASI Australia, Melbourne: Continental Assn Sec Australia, New Zealand and Oceania, is paid also from Perth, Sydney and Auckland and any other City Office that IS set up. HASI U.K., London: Assn Sec would also be paid if any other City Offices existed in its Continental Zone. For the purposes of this directive at this time HCO Continental Offices are designated as follows: HCO Continental US Washington DC: Senior US executive, HCO Continental Executive Secretary, is paid also from New York and Chicago when it exists and from any other east of the Mississippi City Office that is set up. HCO Continental West Coast: HCO Continental Secretary, West Coast, is paid also from Seattle and San Diego and any other West Coast City Office that is set up. HCO Continental Africa, Johannesburg: HCO Continental Secretary Africa is paid also from any City Office existing or to be set up in Africa. HCO Continental Australia, New Zealand and Oceania, Melbourne: HCO Continental Executive Secretary, is paid also from Perth, Sydney, Auckland, and any other City Office set up in this Zone. HCO Continental England, Wales and Scotland would be paid if any other City Offices existed. Effective on the week after receipt. L. RON HUBBARD LRH:jl.cden Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED 306 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 28 MARCH 1961 CenOCon PERSONNEL POLICIES STAFF POST QUALIFICATIONS PERMANENT EXECUTIVES TO BE APPROVED (Modifying HCO Pol Ltr of Feb 17, 1961 ) I desire now to approve of all executives appointed to post in Central Organizations, before the appointment is given permanent status. I desire a full report from HASI attendant to the dismissal of any permanent executive before the dismissal occurs. The data to be submitted to me, to qualify a department head as a permanent holder of post includes: 1. A minimum of 45 days successful performance of duty on post 2. A statement from the D of P taken from pc graphs of the Auditor quality and ability of the person being appointed. 3. The appointee's own graph and IQ. 4. A summary of his Scientology career. 5. A security check sheet on the person. 6. An E-Meter assessment, particularly on Help and Control. 7. His exam results for permanent Staff Member. 8. Report on Hat Check of post by HCO Sec. 9. SOP Goals procedure fully flattened. No new executive, not approved by myself on the above basis, may draw the salary of his executive post, but only the salary formerly drawn on a non-executive post until my approval is received by the Assn Sec. effective on receipt of the letter. No executive may continue as an executive on permanent status, unless approved by myself, on or after 1 August 1961, and if not approved will revert to pay as a leading auditor even while retaining post. For the purpose of this Policy Letter the following posts are defined as Executive Posts: In HASI: Association (or Organization) Secretary PE Director Director of Training Director of Processing Director of Promotion and Registration Chief Registrar (Body) Letter Registrar Director of Material Director of Accounts. In HCO: HCO Continental Secretary HCO Area Secretary. All persons permanently so appointed by myself shall be given a small certificate to that effect. The assembly of the materials required, 1 to 9 above, is solely the responsibility of the person being appointed. 307 Temporary Executive Appointments to be Passed by HCO The HCO Continental Secretary must pass upon any temporary appointment of an executive, before the person is given post. This does not mean such temporary appointment may receive the pay of the post. The authorization to appoint a temporary executive may be refused only on the following grounds: 1. Past unsuccessful experience with the appointee on that post. 2. Graph points lower than centre. 3. IQ less than 120. 4. Security check not passed. 5. Control and help buttons get very bad reaction on E-Meter. 6. Examination of staff profiles and longevity show other persons better qualified for post. If no person can be found who qualifies for the temporary executive post, it may not be filled. In event of abuse or confusion of this section the Assn Secretary may stop any action in progress and send full details to me for decision. Temporary and Permanent Defined A Temporary Executive fills the post on a temporary basis, using the word Temporary in the post title. He or she does not draw the executive post's units, but draws former units or the units of a leading auditor, whichever is higher. He or she may be removed from post with or without cause by the Assn Sec at any time, or a qualified HCO Sec during the time that HCO Sec is handling a State of Emergency. A Permanent Executive uses the full title of and draws the full units of a post. He or she may be transferred to a similar post by the Assn Sec. or by the HCO Sec who is handling a state of emergency that applies to that department. He or she may be suspended for no longer than two weeks in any three months from post without pay, to be processed in event of a consistent failure in that department. He or she may be removed from post only by myself after due investigation, and reports are received by me. Appointment to Staff Posts No appointment may be made to any post on staff until the following procedure has been followed. An application form (green ink on pink since it belongs to Accounts and affects pay) is made available at the office of the Assn Sec's Secretary. People desiring employment are directed by Reception to the Assn Sec's Secretary (or a small stock of forms may be left with Reception). The application form is self-directing. The person fills in his own various qualifications and vital statistics. It then sends the person directly to Test in Charge to be given a test or (as is more likely) to receive the test from his files. The person then goes to the HCO Sec. The HCO Sec marks the application form in spaces to review the test, makes a brief security check and marks in that result and then states either (a) The person is employable on staff or (b) This person cannot be employed on staff until processed or (c) This person cannot be employed. If the results are (b) or (c) the person is so told at once. If the results are (a) the person is sent to the Assn Sec (or his Secretary) for interview and results of Interview are marked. The person is then told when to come to work or that he or she will be informed if there is an opening. If the person is employed (now or later), the application has the units or pay marked on it by the Assn Sec's Sec and is sent to the Accts Dept, when employment is begun. The Accounts Dept makes a folder for the person in the creditor file. Accounts may not pay out a cheque until the form is in the Accounts Dept, and is initialled OK, throughout. 308 The routing of the form is written on the left margin in each case. Important: After August 1, 1961 the Accounts Dept may not pay out pay even to old staff unless an application form is in the Accounts file. Termination of Employment When employment is terminated, the person terminating, to receive his or her final pay, must be routed on a similar form. The form is obtained from the Assn Sec's Sec. who is custodian of all forms, by the Dept Head of the leaving person's department or by the Assn Sec. The form is self-routing on the left-hand margin. It is green ink on pink paper. The form is headed: Termination Form Without this form you cannot receive your final pay or any recommendation to future employers. The leaving person fills in name and date and writes his given reason for leaving. He gives the form to Dept Head for his or her remarks. The leaving person then reports to HCO and gets checked out for ARC breaks and withholds, and may be ordered to processing at Organization expense, but not longer than 12 1/2 hours, preferably 5 hours, If the leaving person then changes his or her mind about leaving the form is destroyed by the Dept Head. The person reports again to Dept Head for the form to be continued, or destroyed in event of person staying, and then takes the form to Director of Material to turn in his supplies and any equipment, and get an initial. This includes E-Meter and any such and in the case of a Dept Head or an Assn Sec may require a full inventory by a paid company if the amount is great. The person now goes to Accounts with the form and receives with the form his or her final pay. Accounts, while keeping the creditor folder of the person in a "dead file" at the back of creditors file, until the year's storage of files is made, places the person's original application for employment and the termination form (stapled, termination at the back) into Comm lines to the Assn Sec's Sec who files. The person's final pay cheque is sent to HCO by Accounts and may not be paid directly by Accounts to the person. HCO hands over the final cheque when the person has been checked out by HCO or has received any auditing recommended. Seeking Personnel Dept Heads seeking personnel may procure it wherever they wish, and however they wish, but must first look in the job application file of the Assn Sec's Sec in order to save time. To keep the file straight, the Assn Sec's Sec should divide the file into live (with 3 months) and inactive segments. In times of expansion a mailing can be sent to the whole list. This would serve to freshen the file and the replies can be filed with the original applications. Until they lose a body, these applicant people do not get "dead filed". Keeping this application file up prevents the randomity of Emergency Hiring and by-passes of security. The most fruitful sources of new personnel are the PE and Academy, and permanent help wanted notices should be posted in each LRH:ph.cden Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD [This 28 March 1961 reissue of HCO P/L 17 February 1961 added the parts shown in this type style.] 309 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 22 JULY 1961 EXECUTIVES' PAY HCO Policy Letter of March 28, 1961 is modified as follows: All permanent Executives (who were to meet the August 1, 1961 deadline or have their pay revert) are extended to October 1, 1961. SOP GOALS CLAUSE The qualification of persons having to be flat on SOP Goals by August 1, 1961 as per HCO Policy Letter March 28, 1961, is changed to "Must be fiat on Routine IA by October 1, 1961." LRH:jl.rd Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 23 OCTOBER 1961 CenOCon PAY OF EXECUTIVES (Modifies HCO Policy Letter of 22 July 1961) The deadline of executive pay is extended to February 1, 1962. The process to be flattened now is "Problems Intensive" as per Saint Hill data of October, 1961. LRH:iet.rd Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 5 APRIL 1963 Assn Sec To be passed by full staff meeting before implementation AUDIT OF ORGANIZATIONAL BOOKS Here is a suggestion to help out those Orgs that get into deep water over the paying of their auditor's (book-keeping) annual fees. It is only a suggestion and carries no weight unless it is approved by a full staff meeting. Let's take a look at the situation. Our accounting system is ridiculously simple - it has to be or we'd need highly trained and very expensive personnel to keep it going. It is not our policy to do this. Much better to have a simple system that any reasonably intelligent person can operate efficiently and easily. This way we cut hundreds, even thousands, of pounds off the payroll each year by doing away with the necessity of having to employ highly skilled personnel. However, our system has this drawback - we have to (by law) in all countries, have balance sheets drawn up, audits done etc. for the Org. These balance sheets can also be of considerable help to ourselves by providing useful information, and to have these things done, we must employ professional accountants, who cost money (probably the equivalent of six or seven hundred pounds sterling per year). Now as these accountants are - in effect - taking the place of staff we should otherwise have to employ, I suggest that we, in effect, put them on the payroll! In other words, say the average annual audit fee is œ520 we put aside each week œ10 from the salary sum, to accumulate in the salary account until such time as the accountants present their bill, at which time a cheque is drawn on the salary account for the amount involved (œ10 x 52 = œ520). Alternatively, if the account is to be paid by instalments, cheques could be drawn once a month or as necessary. Alternatively we hire as regular staff a permanent accountant. This Policy Letter is offered as a possible solution to a problem that has been upsetting some orgs for quite a while. I hope it helps. Issued by: Mike Rigby HCO Director of Accounts WW for L. RON HUBBARD Authorized by: L. RON HUBBARD LRH:dr.aap Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 4 NOVEMBER 1963 Central Org Accounts PAY CARD The following pay card developed by HCO Area Sec. New York, is recommended for accounts use in Scientology Organizations. (Note: Card as used in New York is about 8 inches by 5 inches, made of light card, and is printed or mimeoed on two sides, as below.) NAME ADDRESS STAFF MEMBER PAY CARD CLASSIFICATIONS AND AWARDS- BASIS FOR PAY COMPUTATION STARTING DATE ON STAFF 1/1761 STARTING POSTAccts Clk (Admin Clerical! DATE RAISE RECD 7/1/61 10/1/61 1/1/62 4/1/62 7/1/62 10/1/62 7/1/64 DATE OF BIRTH_ SEX _ SIDE I STARTING UNIT PAY 60 POST HELD Accts Clk Dir of Accts Dir of Accts Dir of Admin Org Sec Org Sec Org Sec TYPE OF POST HELD Admin, Clerical Dept Head Dept Head Dir of Admin Org Sec Org Sec Org Sec UNIT RAISE RECD 10 10 10 15 15 10 REASON FOR RAISE 3 Mos. Becoming Dept Head 3 Mos. Becoming Dir Admin Becoming Org Sec Bonus - Theta Clear Service Units - Perm Staff Eff 7/1/64 TOTAL UNITS RECD 70 80 90 105 120 125 135 DATE RAISE RECD POST HELD LRH:jw.rd Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED TYPE OF POST HELD UNIT RAISE RECD 312 REASON FOR RAISE L. RON HUBBARD SIDE 2 TOTAL UNITS RECD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 29 APRIL 1965 Remimeo Staff Hats ALL DIVISIONS BONUSES The only bonuses which may be awarded staff members shall consist of courses and intensives. Courses awarded will consist of one course under the Academy system employed after this date. Intensives shall consist of 12 1/2 hour or 25 hour intensives according to the bonus awarded. STAFF CO-AUDIT All routinely scheduled staff co-auditing is cancelled effective 1 July 1965, except for assists including ARC Break, PTP and Missed W/H assists. Solo auditing successfully carried out, but subject to D of P supervision, is permitted, and solo auditors are permitted to do auditing by list to give each other assists. REVIEW Bonus auditing award may include Department Review auditing to handle various case types and ease scheduling. GRADES Staff Members must be audited up through the Grades properly in the HGC or in The additional processes of a Grade may also be run. POWER PROCESSES No staff member may be run on a Power Process except by an auditor properly qualified in the Review Case Cracking Unit. EMERGENCY No staff member or executive of a section, department or division or org under Emergency Condition may have auditing. AFFLUENCE Staff members in a section, department, or division designated as in Affluent Condition are favoured in bonus awards. FIELD STAFF MEMBERS A Field Staff Member who has sent twenty persons into the org may have a course or a 12 1/2 hour intensive at his or her election. EXTRA STAFF Enough Tech or Review extra staff must be on hand to give every staff member in the org a 12 1/2 hour intensive every 6 weeks But this staff may not be counted in computing the tech-admin ratio. These are the staff staff auditors. This balance may not be cancelled out by overload. But other auditors may be used, such as Review Auditors in this programme. QUALITY Staff members should have fully qualified auditors in their auditing. To qualify additionally as a staff staff auditor, a staff auditor must also have an 313 excellent record of personal case gains and good T.A. STAFF STAFF AUDITORS DURING EMERGENCY When an entire org is under Emergency, staff staff auditors are assigned to promotion duties such as mailings, etc. COURSES A staff member awarded a Course instead of an intensive may have only one course and may be only on quarter pay or units for that period. SAINT HILL COURSE AWARD Only the higher status staff member may be sent to the Saint Hill Course as an award and only for a very praiseworthy accomplishment. The Saint Hill Course is awarded a staff member only by the Office of LRH. This does not prevent staff members from undertaking their own training at Saint Hill with some org assistance on expenses. SAINT HILL AUDITING A staff member of very high status in any org may be awarded auditing at Saint Hill, but only for praiseworthy accomplishments. This award is only at the personal orders of LRH. LIMITED AMOUNTS A staff member may only have 12 1/2 hours at a time in the HGC from staff staff auditors of the HGC or, in Review, only to a result, which may vary from 8 hours to 50. But unless specified no staff member may be awarded Review auditing more than once in an org which has a Case Cracking Section. There are no Review staff staff auditors. Auditing there is done only by the regular Review staff. PARTIALITY Aside from Emergency and Affluent Conditions the bonus of auditing and courses should be spread evenly. No executive has any right to order a staff member to auditing for several intensives at the expense of other staff. Staff of portions of an org in other Conditions than Emergency and Affluence should be treated fairly. STAFF MEMBER FAMILIES No members of families of staff may have staff staff auditing. They may however, as a special favour, be given professional rates. An org does not owe auditing to a staff member's family. The Hardship Section of the Department of Certificates and Awards often will have auditors on list for the auditing of the staff members' families. COMM EV No Comm Ev or Court or executive may after this date sentence anyone to auditing. Such Ethics bodies may, however, deprive a person of auditing or training or technical communication or any communication. RECORDS All records of course and auditing awards and rotation thereof amongst staff are kept by the Department of Certificates and Awards. AUTHORITY OF AWARDS All authorities for bonuses for intensives or courses must stem only from the Office of LRH in the org. LRH:jw.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 314 L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 SEPTEMBER 1965 Issue II GenNon- Remimeo HCO Exec Secs Org Exec Secs UNITS AND BONUSES FOR ORG EXEC SECS AND HCO EXEC SECS (Revises HCO Policy Letter 24 March 1961: Units for Assn Sec and HCO Sec) Each City Office Scientology Org shall add the Org Executive Secretary of the Continental Org of the zone to its payroll to the sum of 2 units in the Commonwealth area and 8 units in the dollar area. This shall be regularly paid to the Org Exec Sec of the Continental Org. Each HCO Area Office of a City Office shall add the HCO Exec Sec of the Continental HCO of the zone to its payroll to the sum of 2 units for the Commonwealth area and 8 units in the dollar area. This shall be paid regularly to the HCO Exec Sec of the Continental HCO. The purpose of this is to increase the interest of the Continental Org Exec Secs and HCO Exec Secs in the problems and well being of City Offices. For the purposes of this directive at this time? Continental Org Exec Secs are designated as follows: FCDC, Washington, DC: John Higginbotham, senior Central Organization Acting Org Exec Sec in the US, is paid also from New York, Miami, Twin Cities, Detroit, Chicago (when set up) and any other City Office East of the Mississippi. C of S. California, Los Angeles, Org Exec Sec West Coast is paid also from Hawaii, Portland and any other City Office set up West of the Mississippi. HASI, Africa, Johannesburg: The Org Exec Sec is paid also by Durban, Cape Town, Port Elizabeth and any other City Office set up in Africa. HASI, Australia, Melbourne: Denny Gogerly, Acting Org Exec Sec. is also paid from Perth, Sydney, Adelaide and any other City Office that is set up in continental Australia. HASI, New Zealand, Auckland: The Org Exec Sec Auckland is also paid if any other City Offices are set up and exist in New Zealand. HASI, UK, London: The Acting Org Exec Sec. Ray Thacker, would also be paid if any City Offices existed in its continental zone. For the purposes of this directive at this time HCO Continental Offices are designated as follows: HCO Continental US, Washington, DC, Donna Fisk Reeve, Acting HCO Exec Sec. is paid also from New York, Miami, Twin Cities, Detroit and any other East of the Mississippi City Office that is set up. HCO Continental West Coast: The HCO Exec Sec of Los Angeles is paid also from Hawaii, Portland and any other City Office that is set up West of the Mississippi. 315 HCO Continental Africa, Johannesburg: The HCO Exec Sec is paid also from Cape Town, Durban, Port Elizabeth and any other City Office set up in Africa. HCO Continental Australia, Melbourne: Catherine Layton, Acting HCO Exec Sec. is paid also from Perth, Sydney, Adelaide and any other City Office set up in Australia. HCO Continental New Zealand, Auckland: The HCO Exec Sec would be paid if any other City Offices existed in New Zealand. HCO Continental UK, London: Joan De Veulle, Acting HCO Exec Sec. when on the post would be paid if any other City Offices existed. HCO BOOK ACCOUNT POLICY (Corrects HCO Policy Letter of 11 May AD15) HCO EXEC SEC BONUS The HCO Exec Sec is granted a bonus of 2 percent of the gross receipts of the local Book Account. The HCO Exec Sec of a Continental HCO is paid 1/2 of one percent of the gross receipts of each Book Account in his or her continental zone. ORG EXEC SEC BONUS The Org Exec Sec is granted 2 percent of the gross receipts of the HCO Book Account, but may not be a signatory to that account. The Org Exec Sec of a Continental Org is paid 1/2 of one percent of the gross receipts of each Book Account in his or her continental zone. L. RON HUBBARD LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 316 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 12 OCTOBER 1965 Remimeo ADVISORY COMMITTEES It is up to AdComms to assign conditions of Emergency to Departments. If the ADVISORY COUNCIL discovers an even slightly down statistic in the Gross Divisional Statistic and finds that that AdComm in its meeting the previous Friday did not locate the cause and assign an emergency to it, the Advisory Council may assign a Condition of Emergency to the entire division regardless of the slightness of the gross drop. AdComms must establish and assign statistics for their departments and sections or units and individuals. An AdComm may assign a personal state of emergency to any person in that division. PAY ADJUSTMENTS Applies to all orgs on Unit Pay An individual, unit, section, department or Division will, effective 15 November 1965, have a unit pay reduction of 20% of its units if it is assigned a state of emergency. An individual, unit, section, department or division, effective 15 November 1965, will receive an increase of 20% of its units if assigned a state of affluence. STATES ASSIGNMENT TABLE Exec Division - States assigned for the whole Exec Division by Saint Hill only in accordance with gross income. Divisions - States assigned by the local Advisory Council on the basis of the Gross Divisional Statistic. Departments - States assigned by the Advisory Committee of that Division, by the Advisory Council or the HCO Secretary. Sections: - States assigned by the AdComm of that Division or by the Advisory Council or by the HCO Secretary. Units - Same as sections. Individuals - Same as sections. POLICY No org, portion or individual in an org may be without an assigned state. No states may be assigned anything or anyone save on the basis of a graphable statistic. LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 317 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 JULY 1966 St Hill Manor Remimeo Area Orgs Pay Roll Preparation Dir Disbursement Org Sec Org Area Sec All Staff except SH PROPORTIONAL PAY PLAN 1966 The basic basis of pay in terms of units shall be by post, on the basis of the post held being 'Acting'. A Deputy retains the pay of his former post, (or his last post held just prior to his most recent promotion if he is promoted to Deputy before being confirmed as Acting on a post), and receives an increase in units appropriate to the post when and if he is confirmed in the post as 'Acting'. The basic units shall be as follows: Executive Director Guardian Acting Executive Secretary Acting Secretary Acting Director (except LRH Communicator) LRH Communicator Acting Officer Acting In Charge Provisional non-executive staff Temporary staff (any staff prior to attaining Staff Status I) Units 200 175 150 120 100 110 85 75 65 60 Increase in a staff member's units may only be by his having been promoted, with the exception of the following: 1. For being in continuous service on staff - 5 units for each year up to five years. To receive service units the staff member must have Staff Status 2. After a staff member has been in continuous service for 10 years he receives an additional bonus of 10 units. However, he must have Staff Status 2. A leave of absence, if granted by the area Advisory Council and confirmed by the Advisory Council WW for a specific period, does not break the continuity of service IF such leave of absence has been granted "with no loss of seniority". By continuous service is meant CONSECUTIVE SERVICE OVER A PERIOD OF TIME in any Scientology official organization - i.e. City Office, Central Org (Day or Foundation) or Saint Hill. In other words, if a staff member transfers to another org, his service time in the previous org does count. 2. For Staff Status. For a non-executive post, attainment of Staff Status I raises his pay by 5 units. For any current executive from Officer up who does not have Staff Status I, his pay is to be reduced by 5 units until he achieves it. For attainment of Staff Status 2, the staff member's units are raised by receiving his service units for whatever period he has served on staff continuously. As other Staff Status check sheets are issued, attainment of those status numbers will draw additional units, the amount to be stated when the check sheet is issued. 3. Staff who are trained in Scientology will receive additional units as follows: 318 a) Old HDA,IF the staff member has attained Staff Status 2, has had continuous service for at least 5 years, and has had Scientology training to at least Level II Classification. (This would mean the staff member was a veteran.) b) Had attended ACCs c) Has a Level II Classification d) Has a Level III Classification e) Has a Level VII Provisional Classification 6 f) Has a Level IV Classification g) Has a Level VI Provisional Classification h) Attains Clear The above are additive The intention here is to reflect in the units of staff members their experience in Scientology. TECH AND QUAL PERSONNEL Staff auditors, the Case Supervisor, the D of P. Course Supervisors, the D of T and the Tech Sec. the Qual Sec. D of Review, D of Examinations, Pc and Student Examiner(s), Review Case Officer, Review Auditors and Cramming Supervisors are to receive an additional 5 units for being in Tech and Qual. These additional 5 units are per personnel and are not additive in the event 2 or more posts mentioned are held by one person. In the event that-an Exec post held as 'Acting' is confirmed at the end of a year's successful service, the staff member holding the post in full (would have to have the Staff Status number of the post to qualify), is granted an additional 5 units with the confirmation, which must be confirmed by the HCO Exec Sec at WW. LEAVES AND VACATION PAY A staff member is eligible for vacation after he or she has worked one year on staff. After he or she has worked one full (continuous) year a vacation with pay of 2 working weeks is allowed. This is non-accumulative (i.e. a staff member may not skip vacation one year and be granted 4 weeks the next year). No vacation time is collectible except in the one year period. However, after the year is worked, the vacation itself may be split-one week taken separately from the other week, but may not be further split than one week at a time. A staff member may be granted an advance against his vacation pay just prior to his leaving for his vacation and at no other time. Such an advance is based on the unit value of the last week before his vacation and is to be adjusted up or down according to the units of the following week, or two weeks, such adjustments to be immediate and not long and drawn out. He may not otherwise draw against vacation pay. No staff member may be paid double for two weeks in lieu of vacation. If he or she doesn't take it, he or she merely loses out. All vacation time (as to dates of vacation) must be okayed by the staff member's seniors up to Secretary (Secretaries by Exec Secs and Exec Secs by Ad Council) and must also be OK'd by HCO Personnel Control, who is responsible for scheduling the times of vacation granted so as not to endanger the org through having insufficient personnel on post to handle the org functions and activities. PART TIME STAFF Part time staff are paid on the basis of 1 1/2 units an hour or 2 units an hour for Tech and Qual personnel. Orgs should not be heavily staffed by part time staff. FIXED PAY Only the following posts may be paid on the basis of fixed pay and this should be discouraged. However, sometimes it is hard to fill these posts except on the basis of fixed pay. 319. 1. Janitors or Cleaners. 2. Typists for Letter Reg. It is often more expedient to pay typists at a fixed rate per letter, rather than by time. 3. Construction personnel, in the event buildings are being built. 4. Accountant, if the org is okayed to have one. A Staff member does not receive multiple basic units if he holds more than one post. He receives the basic units of the highest post held. FOUNDATION UNITS If a Foundation is in FULLY - i.e. nights and weekends, (the same staff working both nights and weekends), then the pay is the same as in the Day org. If a Foundation is evenings only, or weekends only, or if the staff of evenings and weekends are different, then the units are as follows: Acting Exec Sec Acting Secretary Acting Director (LRH Communicator) Acting Officer Acting In-Charge Provisional non- executive staff Temporary staff (any staff prior to attaining Staff Status 1) 50 40 33 36 28 25 22 20 Increase in units may be only on the basis of promotion except for the following: 1. Continuous service (only if the staff member is Staff Status 2)-2 units per year. By continuous service here is meant continuous service in the Foundation only since the staff member working also in the Day Org is paid his service units for such in his Day pay. 2. Staff Status. For a non-executive post, attainment of Staff Status I raises his pay by 2 units. For any current Exec from Officer up who does not have Staff Status I, his pay is to be reduced by 2 units until he achieves it. Staff Status achieved in the Day Org, of Course, counts in the Foundation. As other Staff Status check sheets are issued, attainment of these status numbers will draw additional units as announced with issuance of check sheets. 3. Staff trained in Scientology will receive additional units as follows: The above are additive.* a) Old HDA IF the staff member has attained Staff Status 2, has worked in a Day or Foundation for at least 5 years, and has at least Level II Classification b) Had attended ACCs c) Has Level II Classification d) Has Level III Classification e) Has Level IV Classification f) Has Level VI Provisional Classification g) Has Level VII Provisional Classification h) Attains Clear 320 Units 2 The Introductory Lecturer receives an additional 5 units. For having an Exec post held as 'Acting' confirmed as in full (same requirements as Day Org apply)-2 units additionally. For staff to work only part time in the Foundation seems an unlikely situation. However, if there is such, they would receive an hourly rate of 1 unit. There is no fixed pay in the Foundation except, if necessary, Letter Reg Typists. Vacation and leave rules are the same as for the Day org. NO DAY ORG PERSONNEL, EXEC OR OTHERWISE, MAY BE PAID AS FOUNDATION, WHO ARE DOING THEIR DAY WORK DURING THESE HOURS. TO BE PAID ON THE FOUNDATION, THE STAFF MEMBER MUST WORK ON FOUNDATION DUTIES EXCLUSIVELY. THIS INCLUDES EXEC SECS. Scientology executives do not receive overtime pay for extra hours worked on their posts, as they are paid for being responsible for the duties of the post, which includes management of work loads and management of posts and lines under them. Any Exec having to work overtime for many hours routinely should analyze his lines for Dev-T, or off- line work, or he should shed some hats. When one has to work late and long, it means that the lines at that point are jamming or that the work is being handled inefficiently and ineffectively. This should serve as an indicator for investigation. The intention of the system outlined here, in addition to paying for the responsibilities entailed in the rank of the post, is to pay staff on the basis of experience in the org and experience in Scientology. As this is the Day of Expansion for Scientology, it is conceived that persons new on staff will be promoted (and hence increase their pay) on the basis of their statistics and will improve their level of training in Scientology both technically and administratively through taking courses at night and through the attainment of staff status. (c) In the event training took place in the period that lower levels were not being classified, or the SHSBC - only the top level achieved, a VI or VII, is understood to include the lower levels and these are to be added in as per above.) L. RON HUBBARD LRH:lb-r,cden Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED 321 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 15 SEPTEMBER 1967 Issue II Remimeo Div 3 Dept 8 Div 5 Dept 13 EXAMINER BONUSES (Effective 15 Oct 67) (Cancels any and all local or Pol Ltr or ED Examiner Bonuses) The Clear who is chosen as an Examiner in the Pol Ltr Issue I of this date is entitled to the following bonuses on preclears only (not Academy students study awards): For every Correct examination for grade for any grade of release or Clear, whether passed or failed by the pc, the Examiner shall receive personally the sum of œ1 or $2.50 US or similar sum in other currencies of an even amount. If at any time within 90 days after-examination the examination is found to be incorrect the Examiner shall pay the org œ5 or $12.50 or similar sum but always 5 times the examination fee received. The sum is paid by the Org not the pc and is paid for any declaration examination including multiple declares. The 5 times fine is paid to the org not to any person. The examination fee is paid even when the org offers free examination. It is free to the public but the org pays the Examiner. The fee is paid (or 5 times it is forfeited) on re-examinations also. The Examiner receives the fee regardless of whether the result is a declare or a flunk. If the pc passes and is certified in grade or if the pc does not pass and is not certified makes no difference - the fee is still paid. The forfeit for a misdeclare or failure to declare is paid by the Examiner if he declares a pc to have made it who has not or who fails to declare a pc who has made it. Either one is an INCORRECT examination. The way an Examination is found to be incorrect is if the pc, within 90 days: 1. Becomes the subject of an Ethics Order of any kind; or 2. Fails to carry on with further processing or fails to signify he is going to; or 3. Does not signify his intention to get training or further training; or 4. Becomes the subject of a review for case; or 5. Is found by a board to have been the subject of an examination leading to an incorrect result; or 6. Goes out of comm with the org. If the pc by any subsequent Examiner at the next or higher grade or grades is found to have been incorrectly declared or incorrectly denied a declare, at ANY FUTURE DATE, the Examiner who did the incorrect examination shall pay the forfeit to the org. The Examiner threatened with such a penalty by reason of this paragraph only, may ask for a Board of Investigation on the matter. The full intent of this policy letter is to make it worthwhile for an Examiner to make a completely honest examination without regard to anyone's statistic and to be immune from any pressure to declare or not declare, the whole repute of Scientology depending as it does in HONEST examination. This system is also aimed to make it worthwhile for a Clear to be an Examiner and provide adequate reward for same. LRH:jp.bp.cden Copyright (c) 1967 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD Founder [See also HCO P/L 2 March 1968, Qual Sec Must Be Clear, Volume 5 - page 74.] 322 NOT HCO POLICY LETTER CORRECT COLOUR FLASH BLUE ON WHITE EXECUTIVE DIRECTIVE FROM L. RON HUBBARD LRH ED 64 INT Date 10 December 1968 The attached is a Proposed Policy Letter. It is for staff examination and discussion all orgs save WW, SH and Asho which are already more or less doing it. Staffs should be given this data and it should be (a) found acceptable (b) amended by specific suggestions or (c) rejected. All in open staff meeting which only staff members may attend. The EC should then advise the Deputy Guardian for Finance WW via EC WW. If a majority of orgs favour this, it will then be implemented as an actual Policy Letter by WW and other Pol Ltrs amend [seal] 323 L. RON HUBBARD Founder HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 10 DECEMBER 1968 Remimeo All Staff Treas Hats Guardian Fin. Hats ADJUSTMENTS PERCENTAGE ADJUSTMENTS AND FIXED SALARIES (Effective 1st January 1969) (Cancels HCO Pol Ltr 3 May 1966 Reserve Fund) (Cancels HCO Pol Ltr 21 July 1966 Prop Pay Plan) (Cancels HCO Pol Ltr 15 Feb 1967 Allocation of Income) The current financial structure of outer orgs has been partly successful but on am overall basis, has failed to: 1. accumulate a large reserve to handle unexpected financial needs and ensure solvency; 2. provide staff with a reliable and stable source of personal income; 3 permit long range financial planning with any degree of certainty. Saint Hill and the Sea Organization on the other hand have succeeded very well m all three of the above, and upon inspection the most successful aspects of financial procedures in these orgs were found to be: 1. fixed salaries as opposed to proportionate pay; 2. a disbursement sum well below the gross income of the organization. To bring outer org finance in line with the above the following changes are made, effective 1st January, 1969. All orgs are required to operate on a fixed sum. This sum is derived from a percentage of past quarterly Corrected Gross Income of the organization. This figure is then set as a ceiling for expenditure for the coming quarter and is obtained as follows: (a) Add the Corrected Gross Income each week for the past quarter Day and Foundation combined. (b) Divide this figure by the number of weeks in this period. (c) 70% of the figure in (b) above establishes the ceiling for expenditure in the coming quarter. THE TERM "CEILING" IS DEFINED AS THE SET FIGURE ON WHICH AN ORGANIZATION OPERATES WEEKLY, REGARDLESS OF THE INCOME. The day org being the senior org handles the Financial Planning for both Orgs (Day and Fdn) based on the allocated amount. The ceiling figure once established, would normally remain the same throughout the quarter but, in actual practice, a major increase or decrease in average income during the quarter could warrant a change of the ceiling amount if the established figure proved unworkable. Any proposal for such a change would be approved at the discretion of the Deputy Guardian for Finance WW. 324 While the ceiling establishes how much can be spent it would be wise for the Executive Council to bear in mind that the corrected Gross Income for any week may go below the allowed amount. Provision for this is made by always spending less than the allocated amount. FIXED SALARIES In an org which pays wages on a unit system (proportionate pay) the wages vary wildly from one week to the next, a factor which in itself discourages expansion-while at the same time a large percentage of weekly income is consumed by payroll. Fixed salaries, as currently paid by Saint Hill and the Sea Organization, provide a stable wage for staff members, while consuming a smaller portion of gross income, thereby permitting the accumulation of a substantial reserve. It is the function of the Executive Council to set the basic salary for each staff member within the allotted percentage. This is then approved by the Assistant Guardian for the org or the Continental Assistant Guardian for Finance. No wage scale will be approved which consumes the entire salary amount thereby leaving no room for expansion. RESERVE ACCOUNT This account replaces the General Liability Fund and Building Fund Accounts. The Reserve Account has a purpose similar to the General Liability Fund and Building Fund Accounts, and is established for organizations to put aside monies for Legal Fees, new buildings, Mission Payments to Sea Org, etc. It is also designed to provide a cushion of cash for organizations to fall back on if ever needed. This account is set-up to be a Trustee Account for the outer orgs which is controlled by the Guardian's Office WW and the Sea Organization. The weekly deposits are considered disbursements to the Sea Org but the money, in actual fact, still belongs to the org for the purpose of its Cash-Bills statistic. As will be seen from the new AC 1 Form, the weekly deposit to reserve consists of the difference between the established ceiling figure and the week's Corrected Gross Income less the WW 10%. This figure will vary considerably from week to week. Orgs which are not restricted by Exchange Control remit their weekly cheque made payable to the OTS service Account, to the Reserve Liaison Officer Sea Org for deposit. The Reserve Account for South Africa orgs is situated in Johannesburg, for Australian orgs in Sydney, and New Zealand org in Auckland. Cheques for deposit to the Reserve Account of these orgs are forwarded to the respective Assistant Guardians for Finance for banking, who forwards a copy of the weekly deposit slips and vouchers to the Reserve Liaison Officer. It is the responsibility of the Assistant Guardians for Finance of the above mentioned orgs to open such a bank account. As of 1st January, 1969 the General Liability Fund and Building Fund Accounts will be closed and the monies transferred by cheque to the respective Reserve Accounts via the Reserve Liaison Officer. Monthly rent payments for those orgs which currently pay their rent from the Building Fund Account will be handled exactly as before except the rent payments will come from the Reserve Account. SIGNATORIES The signatories for the Reserve Accounts are L. Ron Hubbard, Mary Sue Hubbard, singly, or CS-3 Material Aide with anyone of the following-2nd Deputy Guardian for Finance WW, Treasurer WW and the Reserve Liaison Officer. THE LRH GOODWILL PAYMENT ACCOUNT The weekly deposit to this account (which comes from the allocated disbursement sum) is a set figure determined by the org's Executive Council and approved by the Assistant Guardian for Finance of the org, or by the Assistant Guardian for Finance of the Continental Office. The 10% routinely sent by orgs to WW remains unchanged. It is the intention of this Policy Letter to bring about a substantial Reserve for Scientology organizations which is controlled by the Guardian's Office and the Sea Organization, and secondly to establish in the outer orgs a financial structure similar to that which has proved successful at Saint Hill and WW. L. RON HUBBARD Founder LRH:ei.rd Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED GFC 12 NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH BLUE ON PINK GUARDIAN FINANCIAL ORDER HCO POLICY LETTER 10 DECEMBER 1968 PERCENTAGE ADJUSTMENTS AND FIXED SALARIES 31st January 1969 Following the non acceptance by the Majority of Orgs at Staff meetings of the above Policy Letter all Orgs will retain the Proportionate pay Plan as before with the exception of WW, SH, ASHO and Pubs who remain on fixed pay. H.G. Parkhouse Second Dep/Guard F WW for [seal] Jane Kember The Guardian WW 326 WW Form AC 1 Pol Ltr 10 December 1968 Amends Pol Ltr 15 February 1967 Org .............. PROPORTIONATE INCOME BREAKDOWN WORK SHEET FOR WEEK ENDING ........... Put down total B1. DONATIONS RECEIVED A. GROSS INCOME B2 MEMBERSHIPS A 1ADVANCE PAYMTS C. D. E. F. F1. F2. G. MEMBERSHIPS RENT COLLECTED REC'D _ LOANS COLLECTED A2. Subtract Al from A PHONE CALLS COLLECTED A3. ADV PAYMENTS USED _____ REFUNDS GIVEN A4. ADD A3 to A2 REPAYMENTS FSM COMMISSIONS PAID _____ Put down the total of all Congresses, books, tapes, monies, and special event monies if any were invoiced by the org for HCO ............. H. Put down total others .................... I. ADD B1, B2, C, D, E, F. F2, G, H and put total here and in right-hand column (put down twice) ...... J. CORRECTED GROSS INCOME Subtract I from A4 and put down here K. HCO WW 10% of J and put down here ......... L. Subtract K from J and put down here .......... M. Take ceiling figure for this quarter and put down here N. O. RESERVE AMOUNT - Subtract M from L. Put down amount from Line B1 ........ Put down amount from Line C ......... Put down amount from Line D ......... ADD and put total down twice ......... P. TOTAL RESERVE SUM Add N and O .... Q. Put down amount from Line M .............. R. DISBURSEMENT SUM Take 45% of Q and put down here ................... ... S. Put down amount from Line E ............ Put down amount from Line H ............. ADD E and H and put total down twice ........ T. TOTAL DISBURSEMENT SUM Add R and S and put down here ......................... U. SALARY SUM Take 55% of Q and put down here V. SUM TO AREA HCO Put down amount from Line G................................ .. Put down amount from Line B2 ............. ADD G and B2 and put total down twice ....... BALANCE CHECK AA. Put down Gross Income corrected for Advance Payments from Line A4 ................... BB. Put down total refunds from Line F ........... CC. Put down total repayments from Line F1 ....... DD. Put down FSM Comms paid from Line F2 ....... EE. Put down HCO WW 10% from Line K .......... FF. Put down Reserve sum from Line P ........... GG. Put down total Disbursement sum from Line T ... HH. Put down total Salary Sum from Line U ........ II. Put down total sum to Area HCO from Line V .... JJ. Add BB, CC, DD, EE, FF, GG, HH & II and put down total here and at right-hand side ......... KK. SUBTRACT JJ from AA and put down here (there should be NO BALANCE) ................. ATTESTED BY ............................... (Signature and Title) 327 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 9 MAY AD I5 (Revised & Reissued 14 January 1968) Remimeo Franchise Saint Hill Students Post Public B. Board FIELD AUDITORS BECOME STAFF (Cancels HCO Pol Ltrs March 26 '65 & March 30 '65) All field auditors of the level of HBA and above are appointed herewith FIELD STAFF MEMBERS of their nearest Scientology organization. Their rank is FIELD STAFF MEMBER (Provisional). They come directly under the Department of Clearing, Director of Clearing of their nearest org. The purpose of the Field Staff Member is: TO HELP LRH CONTACT, HANDLE, SALVAGE AND BRING TO UNDERSTANDING THE INDIVIDUAL AND THUS THE PEOPLES OF EARTH. Their pay shall be in terms of commissions and therefore should be equal to that of general staff members in the orgs themselves, depending only on the activity of the Field Staff Member. The Field Staff Member is not on proportionate pay and is not on payroll for tax purposes. The situation is this: the idea of the practitioner setting up a practice to audit preclears must be wrong because it is used with poor success by new doctors and psychiatrists; it also has worked poorly for doctors as groups as they more and more require government subsidy, personally require large borrowed sums to set up new practices and depend for affluence on laws passed to protect them and give them a monopoly; a monopoly held in place by force alone soon vanishes. Further, their system took over 700 years to establish them to a point where they could demand the legislation needed to protect them - proof: examine the status of a medical man in the centuries between the Great Plague and today century by century and see the tiny progress each century in the standing of their profession and their security. We neither have nor need 700 years. Civilization is successful only because it is a team. The individual in our present society has a rough time. We are a team. We have a big job to do. We need every one aboard. Hence the appointment. This appointment should come as no surprise as we were waiting only for the completion of technology to press the boom buttons. And one of them was to reclaim and enrol as staff members everyone we have ever trained. COMMISSIONS The official Scientology Organization to which the Field Staff Member is attached will pay the Field Staff Member a percentage of all training and processing fees received by that organization through its Field Staff Members. This system has already been piloted some years ago and its administration design is now smoothed out. However it must be followed closely. The Field Staff Member selects the person to be trained or processed after direct personal contact with the person and issues to that person a paper stating the contacted person has been selected. This paper bears the HOUR, DATE and PLACE of the selection. The paper is in quadruplicate. The original goes to the person selected (selectee), the second copy is sent promptly to the Field Staff Member's org's Advanced Booking Registrar, the third to the Director of Clearing and the fourth copy is held by the Field Staff Member. 328 If the selectee appears at the org, presents the SELECTION PAPER to the Cashier and enrols for training and processing, and pays, the org sends at once a commission of 10% for total cash There is no waiting in sending the commission. The org sends the sum at once. 10% is also paid in memberships bought by the selectee if accompanied by another selection paper marked Membership also issued by the Field Staff Member. Example of Commission: A selectee presents the Selection Paper at the Org Accounts Office and pays for the services bought totally in cash. The org promptly sends the Field Staff Member 10% of the whole payment. Example: A selectee presents the Selection Paper of the Field Staff Member at the org accounts office and pays for the service in cash. The org promptly sends the Field Staff Member 10% of the total sum. These both end the transaction. There is no later amount owing the Field Staff Member when the credit extended is paid off. If any Field Staff Member gave the selectee another later paper the selectee then used, again commission would be paid by the org. The person selected is directed by the Field Staff Member to Reception at the nearest organization, the name and address of which is given to the selectee. No cash for memberships may be taken by the Field Staff Member as Memberships must be paid for only to the org Accounts Cashier. The preclear or student may be selected as often or as many times as the Field Staff Member can do so. If the person is not, however, selected again by the Field Staff Member after training or processing, the org may select the person once more and no commission is paid. The org does not have to have a selection paper to train or process a person. The org will honour and pay commission on the selection papers presented to Accounts by the selectee. It is the responsibility of the Field Staff Member to inform the selectee to present his or her selection paper. EXISTING CENTRES Existing Scientology Centres are not official orgs. The Field Staff Member is not attached to unofficial orgs. However, a centre or group or group of auditors may send a selectee as a student or PC providing it is a Field Staff Member that signs the selection form Centres may not have Field Staff Members of their own unless the Centre is owned and operated by Scientology, and Field Staff Members may not send PCs or students to any but official orgs. To do so constitutes suppression of Scientology official orgs as this is a Scientology org activity not designed for centres or franchise holders to use until they are officialized and their service can be supervised. Remember, to use this system all a centre has to do to use the Field Staff Member system is become official and meet requirements for a new org FORMS Where no forms exist the Field Staff Member can write on plain paper, preferably pink (the org flash colour for Accounts matters) and using carbon or hand copying can make the forms himself. The form must bear the HOUR, DATE and PLACE, the block printed name and address of the selectee and the block printed name and address and certificate initials and certificate number of the Field Staff Member and what the selectee is selected for (membership, training or processing) and some approximation of arrival date at the org. Orgs may care to furnish forms, but this is all they contain. MEMBERSHIP AND RATE CARDS The Field Staff Member should be supplied with book lists, membership descriptions and the org rate card. He or she should give copies of these to the selectee if the Field Staff Member has them. BOOKS The Field Staff Member may buy books from an org and sell them for his own profit. Any discounts are arranged with the org and regulated by the Director of Publications, Saint Hill. 329 ORG MEMBERS Other org staff members may not use this system as they are general, not field, staff members but where they have had personal PCs before taking org employment they may handle the matter as a Field Staff Member would if done within the first three months of Org employment and the selection was done before org employment. CERTIFICATE REQUIRED Any auditor who has any certificate including Hubbard Book Auditor may become a Field Staff Member. No classification is required. No other stipulations may be locally made. PITFALL This is all taken from my own experience when I was the only field auditor there was. I was hammered at by many to process them and became quite overworked. I was only saved by org formation to which I could turn over my traffic. The moment a field auditor starts individual processing he becomes too pinned down to promote and in a year or so fails therefore or has to turn to other activities. I got my PCs by casual personal contact and by letting a book circulate (the Original Thesis) and by local personal promotion. I ran a PE type course (not as high as an HAS) and at one time had even psychiatrists demanding I process their wives after they had heard one lecture. The demand for my own processing cut back my time and nearly stopped everything until I turned everyone over to the org and got on with my local public promotion. I refused to process people myself and therein lies the secret of expansion. Only an org, with its organization and facilities and teamwork can handle PCs and students. Even a very small org doesn't dare process PCs or train students. It does best when it only promotes. And it should send its PCs to a bigger org. It should limit itself as I did after orgs took my PCs over, to short assists, PE courses and small co-audits. DISSEMINATION FORMULA I've now discovered the Dissemination Formula we've wanted so long and it's easy. Central orgs have it and train Field Staff Members on it in the staff training programme. Being tech it has no part of this Policy Letter. It takes four or five hours to learn, theory and practical. The org will have all such programmes of staff training. PAYMENT OF COMMISSION Accounts receives the selectee's Selection Paper from the selectee when that person arrives at the Accounts window. Accounts must write on the invoice the auditor's name who did the selection. Accounts will at once (or within a week of registration) make out a cheque for 10% of the cash payment made to the Field Staff Member and mail it to him or her. When the commission is paid, Accounts sends an invoice copy of the payment and of the PC or student's training, processing or membership payment to the Dept of Clearing. The department staples these to the Field Staff Member's copy and files it under the Field Staff Member's name. The commission is only given on the actual amount the selectee paid. In intensives this should be for at least one intensive. However if at that appearance the selectee bought several grades worth of intensives or several courses, the commission is also given for those. TIME There is no time stipulation as to how often selectees may be selected and the org has no period of grace wherein a person may only be selected by the org itself If an org procures a PC or student however, directly, the org, not one of its general staff members, gets the commission. 330 PROFESSIONAL RATES Commission is also paid on professional rates but not to the auditor himself or a "friend" who will refund the commission. The professional rate applies only to auditing. There is no professional rate for training or courses. DISPUTES Where one Field Staff Member claims he or she sent in a PC or student and another also claims it, the Director of Clearing should be appealed to to settle the dispute. The org always pays on the selection paper handed in by the selectee, not on the earliest contact. At least one of the claims must be paid. Two commissions may not be paid on the same matter to settle a dispute. A Field Staff Member who feels an error has been made can write the Director of Inspections and Reports in his nearest Org who will handle it. DISPUTES BETWEEN FIELD STAFF MEMBERS In any disputes between two Field Staff Members, either may appeal to the Chaplain's Court, Department of Success, in their nearest org, which may "hear" the matter by mail and render a decision. Such an action does not make any Scientologist liable to further action. FORMING ORGS As official orgs are now on the lookout to form orgs, and as distant service is not as easy as close service, the HCO Area Sec should be approached concerning the formation of a new local org. Such an org would be owned and operated by Scientology from Saint Hill. The HCO Area Sec will base decision upon the amount of traffic coming from that area and the successfulness of the Field Staff Members there. Final permission for a new Org must come from Saint Hill. The new org will be only a Class Zero org at first with very limited services but all orgs grow. Such an org must be formed and conducted like any other official org. It is prohibited for an old org to finance a new org in any way. The new org pays a percentage of its gross to the founding official org. And the new org pays 10% commissions as above to the Field Staff Members on its staff but only if it is fully official and only when authorized to have an HGC. Until it has an official HGC it continues to operate on commissions and pays no percentage to the forming org, but still receives them. Its PE and Co-audit activities and commissions paid, in students and PCs sent into the founding org, support it. HGCs AND ACADEMIES Hubbard Guidance Centres of official orgs only may be sent PCs and Academies of Scientology only may be sent students by Field Staff Members as long and arduous experience has determined that great quantities of trouble can come from courses and clinics which are unofficial and usually official orgs have to clean the resulting mess up. Notable examples were Sydney, and the US Pacific North West in '54. There have been dozens of such instances with many people hurt. The names Hubbard Guidance Centres and Academies of Scientology are protected by law. Only their service is supervised by Saint Hill or myself. FIELD STAFF MEMBER REGULATION A Field Staff Member comes under the same discipline as any other org staff member and is subject to the same codes of ethics. Auditing org PCs or students is forbidden to all staff members. ACCEPTANCE The field auditor should write his or her nearest official Organization addressing his letter to the Director of Clearing, who would be his superior in an org, giving his acceptance of appointment or declining it. In return he will receive his credentials as a Field Staff Member (Provisional) which consist of a letter signed by the HCO Secretary signifying his or her appointment, to be followed after a year by more formal credentials. In writing the Director of Clearing head the letter "Re Field Staff Member 331 Appointment" and give current address and any other particulars. If there are any questions or hitch, write to me at Saint Hill. PROVISIONAL The first appointment is PROVISIONAL-meaning "not permanent". At the end of one year, the appointment expires unless renewed. On being confirmed at the end of one year, the "Provisional" is removed and more extensive credentials are issued. When a Field Staff Member (Provisional) has been one for ten months, he or she should write the Director of Field Activities requesting the full appointment be made and giving any evidence of good work. At that time the Director of Clearing will cause to be issued a new set of credentials to the Field Staff Member, declaring him or her to be a Field Staff Member. Activity is the criteria of issuing full credentials. If any difficulty develops in obtaining full credentials, contact me at Saint Hill. The names or short lists sent to the Field Staff Member for selection or collection are considered to be org prospects. The Field Staff Member may only select them to the org or collect from them for the org, and if the Field Staff Member processes or trains for his own fee prospect names sent by the org he is subject to discipline by the Distribution Secretary. PRIVATE PRACTICE Any field auditor with a private practice who wishes to retain it should advise his Organization or Association Secretary of the nearest official org and explain why. CENTRES Any Centres wishing to become Class Zero orgs should advise the HCO Area Sec of their nearest org. They are accepted when authorized by the Office of LRH and when the earlier mentioned conditions for a new org are met. Meanwhile they operate in relation to their nearest org as a group of Field Staff Members if they accept appointment as Field Staff Members... FRANCHISE HOLDERS Existing Franchise Holders may retain their franchise and status so long as they remain in good standing at Saint Hill. NEW COURSES AND PROCESSING Field Staff Members HCA and above may have the professional rate now for HGC intensives if International Members in good standing. Courses for Field Staff Members are given at the same fees as for any other International Member or Staff Member. There is no professional rate for courses, only for intensives. They are however given short briefings on pertinent subjects at such times as the secretary of their org makes it available. However, the better trained a Field Staff Member is, the better he will succeed and therefore this appointment should not interrupt training plans. DEBTS Field Staff Members may be requested by the Department of Accounts to collect overdue accounts on which 10% commission of any sums collected will be paid by the org. But they may not be ordered to do this. Accounts may release to Field Staff Members in an area lists of overdue accounts in that area. By using ARC Break technology and assists the Field Staff Member may collect the sums in cheque form only payable to the org and forward it with any details to Accounts in the org. Accounts must inform Inspections and Reports of any such issue of lists or any collections received by this method. All such assists are given at the Field Staff Member's own discretion without org reimbursement. GENERAL AND EXECUTIVE STAFF MEMBER SELECTIONS The general staff member of any org may select students or PCs or memberships applicants by issuing them Selection Papers to their own orgs. In this case any commission is paid to the staff member's own org and the Selection Paper is of a different appearance. The general or Executive staff member receives any benefit through org pay along with the rest of staff 332 SAINT HILL FIELD STAFF MEMBERS Any auditor trained to any level at Saint Hill is similarly appointed by this Policy Letter. All "Saint Hillers" are therefore appointed FIELD STAFF MEMBERS SAINT HILL. When working as a general staff member or executive for an org, the 10% is paid to that org, not the staff member personally so that all its staff may benefit. They may select to the Saint Hill Course or HGC. The same stipulations and procedures as for other orgs (as above in this Policy Letter) apply to Saint Hill Field Staff Members. Commissions are paid on the Saint Hill Briefing Course and Saint Hill HGC if the student or PC sent is sent expressly to Saint Hill as above. Acceptance of appointment from Saint Hill does not prohibit being as well a Field Staff Member of a local org. SENIOR ORG PREFERENCE A Field Staff Member trained and certified at a senior org may be a Field Staff Member of that org even while employed on staff by a junior org but the commission is paid to the junior org. The junior org is paid the commission on any PC or student he sends to the senior org (not his own). Memberships alone are denied commission in such a case as the junior org can also sell them. Such a Field Staff Member for a senior org employed in a junior org must not distract students or PCs already selected by a Field Staff Member of the junior org before they can present selection papers. BEING ON TWO STAFFS Any field auditor can be a Field Staff Member to more than one org but is actually on the staff of the nearest org to his address and may not use another appointment to another org or Saint Hill to set aside the nearer org's requirements of him or her. In changing location the Field Staff Member must inform the Director of Clearing of the Org he has been nearest to and inform the Director of Clearing of the Org he will now be nearest to. In case he is a Field Staff Member Saint Hill also he should inform the Director of Clearing Saint Hill. LRH:Jwjp.rd Copyright (c) 1965, 1968 by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 30 AUGUST 1966 Addition to HCO Policy Letter of 26 March 1965, Field Auditor Remimeo Org Sec Registrar Area Cashier Dist Sec Dir Clearing SELECTION REGULATIONS L. RON HUBBARD Founder The following regulations are laid down as regards the payment of commissions in the Field Staff Member programme: 1. A husband and wife cannot cross-select each other for commission purposes. 2. Once a student or preclear arrives in an organization for a service or services, no other student or preclear may select him or her for commission purposes. The reason for such regulations is that the Field Staff Member programme was not intended as a means of obtaining a 10% discount on a cross-selection basis. LRH:Ib-r.rd Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD [See also the section entitled FSM PROGRAMME-The Field Staff Member System, Volume 6, pages 304-349.] 333 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 15 OCTOBER 1965 Remimeo Dist Div Hats Registration Hats Income Hats Dish Hats Every Field Staff Member FIELD STAFF MEMBER SELECTION PAPERS AND COMMISSIONS The Field Staff Member gives a selection paper to prospective students and preclears he or she selects to go into a Central Org or Saint Hill. Previously the Selectee was supposed to present this paper to the Cashier of the org when signing up and only then was a Commission paid. I now find the selectee seldom remembers to present the paper in the hurly-burly of arrival at an org. Therefore policy on this is modified as follows: The preclear or student may, but need not, present the selection paper personally to the cashier of the org for a commission to be paid. The Field Staff Member's commission will be paid anyway. In the event of two Field Staff Members selecting the same person, the paper the selectee acted upon will be credited. In case of disputes Ethics is to settle the matter equitably between Field Staff Members involved. The procedure is changed only as follows: The Commission of the Field Staff Member is paid when the selectee signs up. Payment is on the same terms as before. But the responsibility for the payment of commission lies with the Director of Clearing. FIELD STAFF MEMBERS MUST SEND AN ADDITIONAL COPY OF THE SELECTION PAPER TO THE ADVANCE SCHEDULE REGISTRAR, DEPT OF REGISTRATION, DEPARTMENT 6, DIVISION 2. The Advance Schedule Registrar notes it in her Advance Schedule book and gives the Selection Paper Copy to the Body Registrar. These copies of the Selection Paper are kept by the Body Reg in a file alphabetically arranged. This is the SELECTEE FILE. When any person comes to sign up who might be a selectee, the Body Registrar looks for the person's name in the Selectee File and if it is there marks the conditions of sign up on the Selection Paper from the file and sends it to the Disbursement Dept for commission to be paid. Disbursement pays the commission on the basis of this copy. The Field Staff Member also sends his usual copy of the Selection Paper to the Director of Clearing, Dept 17, Division 6, Distribution Division. This means then that the Field Staff Member selects a student or preclear to an org, the Field Staff member must also send two copies of the selection paper to the org, one to the Advance Schedule Registrar and one to the Director of Clearing. In this way there is a cross check possible and none will lose out on commissions. An org, as a Field Staff Member, selecting to another org or Saint Hill follows the same procedure - original to the selectee, a copy to the Advance Schedule Registrar and a copy to the Director of Clearing of the org to which the person is selected. DIRECTOR OF CLEARING Each week, on Friday before attending his divisional AdComm meeting in the last hours of that day, the Director of Clearing must obtain a list of every student and pc signed up that week and compare these to his complete file of selection papers and find if they have been selected. He notes which ones have and sends this list to Disbursement for guidance. DISBURSEMENT ACTION Disbursement checks off the commissions it is paying and how much and sends the list back to the Director of Clearing. This is used in the AdComm of the Dist Div to quote as a statistic. 334 RECONCILIATION If there is a difference in the lists Disbursement receives from the Registrar, the amount of money received by income or the list submitted by the Director of Clearing, Disbursement informs the Director of Clearing during the following week. Whether informed or not, the Director of Clearing must make sure that there is no error or omission m paying commissions. If Disbursement does not pay commissions properly owed Field Staff Members the Director of Clearing makes a statement to that effect in his Dist Div AdComm meeting for inclusion in the minutes and also reports it to Inspection and Reports and does not rest on the matter until he is sure his Field Staff Members have all been paid. If it comes to anyone's attention that a selectee is in the org taking service on whom no commission has been paid, then it must be reported at once to the Director of Clearing. The Director of Clearing must then follow through to make sure that a commission is paid. Policy is: No Field Staff Member who selects a person for training or processing may remain unpaid. The Field Staff Member is responsible for sending in two copies of any Selection Paper to the org and giving one to the selectee. He may keep a copy for himself. Any pieces of paper serve so long as they have the selectee's name and address and date of selection, for what selected and the name of the Field Staff Member. Proper forms may be furnished, proper routings on them, by the Director of Clearing to the Field Staff Members. UNPAID FIELD STAFF MEMBERS If a Field Staff Member finds a person he or she selected has actually entered an org for service and no commission has been received within three weeks, the Field Staff Member must report the omission to the Ethics Officer of the org who should investigate and see that the matter is cared for. The Ethics Officer must report the matter and its final disposition to the AdCouncil as soon as findings and actions are complete. Errors in payment must also be so reported by the Field Staff Member to the Ethics Officer. The gravest possible view will be taken of any irregularities in Field Staff Member commissions resulting in incorrect or non-existent payment of Field Staff Member Commissions and should the Registrars, Disbursement or the Director of Clearing especially become lax in this matter Ethics action must be taken and reported as well to the Office of LRH, Saint Hill. FIELD STAFF MEMBER APPOINTMENTS Any eligible person may become a Field Staff Member. A Provisional Appointment must be sent promptly to any eligible person applying. Furthermore, as some auditors being eligible take their appointment for granted and simply send in selection papers, the Director of Clearing on receiving a selection paper from a person not on his list must at once establish the eligibility of the person and if eligible must send an appointment as Provisional Field Staff Member to the person at once, although no application was made. SUMMARY Field Staff Members' Commissions do not depend upon administrative facts but upon the actual presence of a student or pc in an org taking service and directed there by the Field Staff Member. To guarantee speed and smoothness in receiving commissions the Field Staff Member should do all possible to help by sending in two legible copies of a selection paper to the org and giving one to the selectee and keeping a record himself. The proof of an owed commission is however the presence in the org, taking service of a selectee sent by a Field Staff Member. LRH:ml.bp.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 335 L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 10 NOVEMBER 1966 Issue III Remimeo FIELD STAFF MEMBER (Corrects HCO Pol Ltr 26 Mar 1965, Field Auditors Become Staff, Page 3, 5th Para from top of page.) The paragraph which reads "The Commission is only given on the actual amount the selectee paid or obtained credit for on his first appearance at the org-" and the remainder of this paragraph is cancelled. It is changed to read as follows: The commission paid the Field Staff Member will be paid on all services consecutively bought during one appearance at the org. This means that after reporting in to an org and signing up for and paying one service or more, if the selectee on the completion of that service buys another service, the FSM Commission will be paid on the second service and so on. If, however, there is no re-sign and the selectee departs from the org as a completion, he or she must again be selected with a fresh selection slip and must come to the org again and sign up before another commission can be paid the FSM. This does not include Review services, books or meters or insignia. It does apply to memberships bought. An FSM may, however, send a person to an org for an S & D and receive a commission thereon. This means that an FSM's selection slips of a selectee become out dated and invalid after the departure of the selectee from an org after buying service The selectee may then at once be re-selected for his next or additional services. L. RON HUBBARD Founder LRH:jp.cden Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED [Note: HCO P/L 26 March 1965, corrected by the above, can be found in the FSM System section of Volume 6.] 336 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 9 JANUARY 1967 Gen Non-Remimeo Reg Hats Income Hats Dish Hats Dept Clearing Hats FSM SYSTEM ADMINISTRATION IN ORGANIZATIONS (Modifies the following HCO Pol Ltrs: 9 May '65 Field Auditors Become Staff 15 Oct '65 FSM Selection Papers and Commissions) COMMISSIONS The important points to be covered in administration of the FSM system within an org, as regards Commissions, are: 1. The Registrar having selection slips to hand when the selectee appears at the org, and signing the person up for as many services as possible; 2. The Registrar finding ding out, when the selectee has been selected by more than one FSM for services, which FSM the selectee considers selected him or her; 3. The Registrar informing the Area Cashier as to whether the person signed up was selected by an FSM; 4. The Area Cashier writing invoices clearly showing whether a service has been fully paid for; 5. The Director of Tech Services noting that the person has started taking services in the org; 6. The Director of Disbursements getting written attestations from the Registrar as to what was signed up for and when, and whether the service was selected and when and by whom; from the Area Cashier that the service was fully paid for or (exceptionally) that proper credit arrangements were made; and from Tech Services that the person has started taking services in the org, and when; 7. The Dir of Clearing and the Dir of Disbursements each independently keeping a record of all FSM payments made, so that there is a double check on possible double or incorrect payments of commission; 8. Full CSW including attestations as above being available to the Cheque Signers who sign the FSM Commission cheques; 9. The Dir of Clearing being vigilant that no valid FSM Commission remains unpaid. RESERVATIONS I/C The Reservations I/C notes the selection in his Advance Reservations book and thus reserves for the person an appropriate date. He has the Letter Registrar write to the selectee a personal letter (not a form letter) on the lines that he is "pleased to hear that you have been selected by ......... (FSM) for .................(services selected) on about (approximate date given on the selection slip)", and that he has provisionally scheduled the person for ....service starting on (date). The Letter Registrar asks for confirmation of the reserved date and adds that Reservations I/C will be shortly sending a packet of information material (which is later done). The Reservations I/C acknowledges the selectee for setting a date but encourages him to come earlier. The Reservations I/C should drive in as much business as possible on the Tech Division as soon as possible without regard to overloading the Tech Division. 337 The Reservations I/C then initials the selection slip, with date, and routes it to the Body Registrar. BODY REGISTRAR The Body Registrar keeps a file of all selection slips received from the Reservations I/C, filed alphabetically for easy access. When a person comes to him to sign up for a service the Body Registrar takes from the file all selection slips relating to that person and uses them as a guide to the person's interests. But of course the Body Registrar from her interview with the person and her knowledge of org services decides what services the person should take, always encouraging the person to sign up for many services When the person has signed up, if there are selections by more than one FSM, the Body Registrar asks the person whom he considers selected him or her. SELECTION ROUTING FORM The Body Registrar initiates a Selection Routing Form, which is a document routing form, not a body routing form. A separate form is used for each service signed up. The form has spaces to be filled in by the Body Registrar as to person's name; service signed up for; hour and date of sign up; name of FSM who selected the person for that service date service is to start; and initials of the Body Registrar attesting to these data. The Body Registrar staples the selection slip to the appropriate Selection Routing Form and hands it to the Area Cashier when passing the person on for him to pay for the services signed up. When there is only one selection slip and more than one service signed up, the Body Registrar attaches the slip to the Selection Routing Form for the first service to be taken, and notes on the other Selection Routing Forms that this has been done. Thus later recipients of the Form know where to find the slip if needed. If there are no selection slips to hand, the Body Registrar asks the person if he has been selected by a Field Staff Member, and if so, gets details and writes these on the Selection Routing Form, noting on it that there was no selection slip and getting the selectee to attest on the form in the space provided that the details given are correct. The Body Registar keeps a record of all sign ups, Selection Routing Forms started, and whether a selection slip was attached. Thus when the person comes back for re-sign up, Body Registrar has a record of what was done at previous sign ups. AREA CASHIER The Area Cashier gets the person to pay in full for all the services signed up for. If an Advance Payment has partly paid for the services this is of course taken into account. Any service must be fully paid for before the person starts taking it, unless credit is specifically permitted by Policy and proper arrangements (note signed) have been made for payment, or unless it is Review auditing. If the Area Cashier fails to persuade the person to pay for the other services signed up, he tries to get a partial payment in advance. But FSM COMMISSION IS NOT PAYABLE UNTIL THE SERVICE IS SIGNED UP AND FULLY PAID FOR, AND THE PRECLEAR OR STUDENT IS IN THE ORG TAKING A SERVICE. The Selection Routing Form for each service has a space for the Area Cashier to write the date, amount paid, invoice number, and "Yes" to the question, "Is this service fully paid for?", and to attest with initial and date. If the service is one for which credit is permitted by Policy, the Area Cashier, having made the necessary arrangements, writes "Credit" in answer to the above question. If credit is not permitted for the service, the Area Cashier does not write on the form but tells the person that the service cannot start until payment is complete. In 338 such a case the Area Cashier files the form in the person's Advance Payment folder or in his Collections folder. If the service is fully paid for or if credit has been allowed, the Area Cashier routes the Selection Routing Form with the blue copy of the invoice to Tech services If more than one service has been signed up and paid for, all the relevant Selection Routing Forms are routed to Tech services TECH SERVICES The Director of Tech services attests on the Selection Routing Form that the person has started taking a service in the org. This is done on each form that has been received from the Area Cashier at that time, even though only one service is being taken and the other forms relate to services to be taken later (but before the person leaves the org as a completion). If the person is delayed in starting taking service the Director of Tech services holds the Selection Routing Forms pending, but completes the attestation immediately the person starts taking service and ensures that the Forms do not get overlooked. The Director of Tech services routes the completed forms to the Director of Disbursements. DIRECTOR OF DISBURSEMENTS The Director of Disbursements checks from the selection slip and the Selection Routing Form that the Commission to the FSM is valid as per current Policy, and that there is a complete set of attestations on the form. He also checks from a record kept by the Disbursements Officer of all payments made to FSMs, filed alphabetically under names of persons taking service, that no previous payment has been made in respect of the service detailed on the Selection Routing Form. He attests on the Form that this is all in order. He then passes the documents to the Disbursements Officer. DISBURSEMENTS OFFICER The Disbursements Officer prepares a cheque for presentation to the Cheque Signers and attaches it to the documents, having entered on a space provided on the form the amount of the commission, cheque number and date, name of bank and bank account, and having attested to these with initial and date. Since FSM Commissions may not be budgeted but must be permitted to rise to any level as long as the commissions are valid, no Purchase Order or Financial Planning approval is needed. All the prerequisites as set in in HCO Pol Ltr of 30 Jan 1966, Issue IV, "Cheque Signing Procedure", must be provided to the Cheque Signers with any FSM Commission cheques. When the Disbursements Officer receives the signed cheque, he immediately mails the Cheque to the FSM and the Selection Routing Form and attached selection slip are routed to the Director of Clearing, together with the second copy of the Disbursement Voucher. The Director of Disbursements must report via the Treasury Sec to Inspections and Reports and to the Advisory Council for inclusion in their minutes any effort by the Director of Clearing to falsely pay any commission not allowed by Policy or which may appear contrary to Policy. DIRECTOR OF CLEARING Whether informed or not, the Director of Clearing must make sure that there is no error or omission to paying commissions. If it comes to anyone's attention that a selectee is in the org taking service on whom no commission has been paid, then it must be reported at once to the Director of Clearing. The Director of Clearing must then follow through to make sure that any commission, validly due according to Policy, is paid. This is done by originating the 339 Selection Routing Form, clearly marked "Originated by Dir of Clearing", with the Director of Clearing's copy of the selection slip to the Body Registrar, who must fill in the details, and similarly for all the other terminals indicated on the Selection Routing Form. Some students and preclears may not have been selected. It is not the job of the Director of Clearing to force selection upon them. If Disbursements does not pay commissions properly owed FSMs, the Director of Clearing makes a statement to that effect in writing to his Secretary, who must report it at the next Ad Council meeting for inclusion in the minutes. The Director of Clearing also reports the matter to Inspections and Reports and does not rest on the matter until he is sure his Field Staff Members have all been properly paid. Likewise, the Director of Clearing must be sure no false commission or commission contrary to Policy is paid. The Director of Clearing is also responsible for seeing that the line as described above flows smoothly and that papers are not backlogged anywhere. However, he is not to abuse this authority and Dev-T personnel solely to obtain inclusion of any FSM payment in an earlier week's statistic. But he must certainly see that there is no tardiness in payment of FSM Commissions. WEEKLY LISTS In order to assist the Director of Clearing in this duty, the Body Registrar prepares each week a list of all students and pcs signed up during the week, and routes it to the Director of Clearing as soon as possible after 2.00 p.m. Thursday. Certs and Awards similarly prepare a weekly list of all Memberships sold and route it to Director of Clearing each Thursday. The Director of Clearing compares these lists with the second copies of selection slips, which have been routed to him by FSMs, and if it appears that commissions properly due have not been paid he follows the matter up. The Director of Clearing also gets the Selection Routing Forms after the cheques have been mailed, and files them alphabetically by name of FSM. He uses the file of Selection Routing Forms as a record of FSM activity and in answering queries from FSMs. The following Selection Routing Form is to be mimeoed with black ink on pink paper and one copy used for every FSM Commission to be paid. Written by a Board of Investigation Monica Quirino Graham McNamee Ralph Pearcy George Galpin Qual Sec SH Gareth McCoy HCO Area Sec SH Ken Delderfield LRH Comm SH Ad Council SH Philip Quirino LRH Comm WW Ad Council WW Sheena Fairchild Guardian Comm WW Mary Sue Hubbard The Guardian WW for L. RON HUBBARD Founder LRH:jp.rd Copyright (c) 1967 by L. Ron Hubbard ALL RIGHTS RESERVED 340 SELECTION ROUTING FORM for routing documents for FSM Commission payments A. BODY REGISTRAR Name of Selectee- service Selected (each service on a separate form) Name of FSM Date of Selection Hour Place Date signed up for service Hour Attested (Body Reg) Selection slip attached not attached- why not Selection attested (Selectee) B. AREA CASHIER service Invoice Number(s) AND date(s) Amount paid for this service Attested (Area Cashier) Date C. DIRECTOR OF TECH SERVICES Date Selectee started taking a service (First service of current appearance at org) Attested (Dir Tech Services) Date ..... _ D. DIRECTOR OF DISBURSEMENTS FSM Commission valid on current Policy Above attestations in order No previous FSM Commission paid for this service Blue copy of Income Invoice attached in proof of money having been received Initial Attested (Dir Disbursements) Date Is this service fully paid for? _ E. DISBURSEMENTS OFFICER Cheque Number Amount of Cheque Attested _ Bank Account Date of Cheque _ (Disbursements Officer) Date_ F. CHEQUE SIGNER Cheque Signed Date Initial_ G. DISBURSEMENTS OFFICER FSM Commission mailed Date _ Dish Voucher attached Address commission mailed to Initial _ _ (staple copy for Dir Clearing to this form) Copy of blue Invoice routed back to Department of RAM Initial H. DIRECTOR OF CLEARING Payment on this service complete Date Initial _Attested (Dir of Clearing) Date Not double paid _ (Form to be filed by Director of Clearing under name of FSM) 341 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 17 FEBRUARY 1968 Execs Distr Treas Franchise FSM FIELD STAFF MEMBER COMMISSIONS Advanced Org FSM commissions can on application be credited towards the account of the FSM. Treasury in such case sends the white invoice copy to the FSM as a receipt, clearly showing the credit transfer to account. O.J. Roos, Org Exec Sec AO for LRH:MSH:OJR.adv.rd Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED Mary Sue Hubbard Flag Banking Officer for L. RON HUBBARD Commodore HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 5 JUNE 1968 Issue III Remimeo F.S.M. COMMISSIONS F.S.M. percentages are corrected and established as follows. 15% will be paid for any selectee routed on for auditor training. 10% will be paid for any selectee routed on the solo line. Auditors route has not been promoted heavily enough and thus this additional award is made. Auditors are needed. The planet needs Clears. The 4th Dynamic needs auditing. Get auditors in. LRH:js.rd Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD Founder 342 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 27 FEBRUARY 1962 Franchise CenOCon REFUND OF FEE POLICY REVISED (Revised from HCO Policy Letter of 12 October 1961, which it replaces) A Central Organization is bound by the Code of a Scientologist. If a person has not received any results from processing, his fees, as paid, may be refunded. The following STRICT POLICIES govern fee refunds and must be followed implicitly by HCO, the Assn Sec. the D of P and the Chief Registrar on all such cases. I will make no exceptions. Policy 1: Processing refunds may never be given until the person has completed all the hours for which he is signed up, even if he has not paid for them. Policy 2: Anyone asking for money back who has no more hours signed for may have his money back. Policy 3: No person who refuses a Processing Check devised by the Tech Director during processing or before refund may have his or her money returned as processing is thereby refused. Policy 4: Persons buying processing and then refusing processing may not have a refund. Policy 5: The organization may give any past failed case a Processing Check, standard processes only, at organization expense but not more than 25 hours. Policy 6: All organization release forms and contracts must contain these clauses above signature. L. RON HUBBARD LRH:sf.rd Copyright (c) 1962 by L. Ron Hubbard ALL RIGHTS RESERVED [Note: The above HCO Pol Ltr was originally issued on 4 June 1961 and revised on 12 October 1961. Policy 3 in both the 4 June and 12 October issues stated, "No person who refuses a Joburg Security Check during processing or before refund may have his or her money returned as processing is thereby refused." Policy 5 in the original stated, "The organization may give any past failed case a Joburg Security Check HCO WW Form 3 (or higher form number as issued) at organization expense." This was changed in 12 October 1961 revision to, "The organization may give any past failed case a Problems Intensive, HCO Auditing Form type only, at organization expense but not more than 25 hours." 343 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 23 OCTOBER 1963 Franchise CenOCon REFUND POLICY (Cancels HCO Pol Ltrs of October 12,1961 and February 27,1962) REFUNDED MONIES In a careful review of refunds and in the light of my own experience with persons demanding refunds, and due to two recent upsets in organizations (Australia and London) regarding refunds, the following data may be of assistance. In 13 years involving hundreds of thousands of hours of processing and millions of dollars of income, in any organization where I was assuming direct command I have always promptly and immediately caused to be refunded every penny of the money paid by any person who was dissatisfied with his or her processing. This has been the Consistent policy I myself have worked with. In all that time I have only refunded about $3,500. This is due in part to ensuring a certainty of results in any HGC and working hard to make sure the pc gets results, regardless of the current style or mode of processing. This low amount of refund is also due in part to my firm policy that persons who demand refunds may have them exactly according to the Code of a Scientologist, but that any person demanding or accepting refunds thereafter shall be refused as an HGC preclear and posted for the information of field auditors. I have only worked then with these three policies: 1. Refund at once in full any refund demanded; 2. Work hard with tech staff to ensure good results; 3. Forbid the sale of further processing to anyone receiving a refund and make the case known to Scientologists. It is notable that all but one refund were made to persons with histories of insanity who had been accepted unwittingly for processing. Recently Australia was sufficiently remiss in following the Code of a Scientologist as to incur potential legal action. I did not understand why and investigated. The facts resulted in my sending a cable to the Continental Director requesting that he do the usual-Refund the money and locate the by-passed charge. The case promptly resolved. What was shocking to me is that he had not immediately refunded, whatever else he did. Of course he was absent when the incident occurred, but still his first thought on finding the matter out should have been to refund the money, not because of threatened legal action, but because AN ORGANIZATION IS BOUND BY THE CODE OF A SCIENTOLOGIST. A Central Organization is as successful as it gives good technical service. A tough refund policy injects aberrated stable data against the confusion of bad or poor technical service. A mild refund policy keeps technical on its toes. 344 The world of Scientology is based on ARC and held together with ARC. Bad technical and tough attitudes concerning the remedy of poor service break down this world. My own often repeated policy to my personal staff is "Give them what they want and keep them happy." That sounds like a very indefinite policy indeed. But it makes people face up to and handle individual confusions as they occur, each on its own merits, it presupposes people are basically good and it is successful. The more thetan you have present, the less policy you need and the better things run. Only a thetan can handle a post or a pc. All he needs is the know-how of minds as contained in Scientology. That was all he ever lacked. So, given that, sheer policy is poor stuff as it seeks to make a datum stand where a being should be. That's the whole story of the GPM's. So why not have live orgs? Policy is only vital where agreement must exist between two or more thetans working together. Beyond that it fails. A needful policy is "We'll start work on time" since without it the org goes ragged. A useless policy would be "The registrar must always smile at an applicant" for that puts a datum where a person should be. So there are two kinds of policies-those needed to obtain work-together ease and those which seek to put a datum instead of a being in a position. The less you have of the latter the better things will get. The more reasonable the former, the more work will be done. A refund policy is an agreement type policy. Needful. But it must be very mild indeed or it will stand in lieu of good service. The new policy then is: Refund any fees when and as demanded whether for training or for processing; 2. Refuse further and all future training or processing to anyone demanding a refund as the condition of refund; 3. If (2) is not acceptable to the person demanding the refund, then do all possible to smooth out the case or training situation; 4. Count only on high technical results in the HGC and Academy to inhibit or reduce demands for refunds. L. RON HUBBARD LRH:jw.rd Copyright (c) 1963 by L. Ron Hubbard ALL RIGHTS RESERVED 345 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead,Sussex HCO POLICY LETTER OF 23 MAY 1965 Issue II Gen Non Remimeo Tech Div HATS Registrar HATS ACCTS HATS REBATES No rebate may be given any preclear for any reason on his or her processing. Some cases are more difficult than others and give auditors more trouble. A case can be sufficiently enturbulative that an auditor can be diverted from his task and commit minor errors resulting in an apparent loss of time. The more resistive case also causes a D of P to fumble on occasion. The auditors and case supervisors try their best and do the best possible under the circumstances. To claim a pc "lost time" in auditing because of an error in choosing processes or having to reflatten one, is highly fallacious. The usual pc does not lose such time under the same auditors and D of Ps. We do our job as best we possibly can and when we know more we do more. We are already the only agency anywhere that can increase IQ and resolve human problems. We handle a living thing-life. We do our best. Sometimes a pc throws us a curve with a rough case, bad between session behaviour, roughing up auditors and D of Ps. It is natural that goofs occur on such cases. We retrain auditors who are routinely erring and we do all we can to ensure good case gains. We don't permit squirreling. Our Ethics are stronger than any other organization's. Pcs who claim "lost time" or ask for rebates of part of their auditing time for any reason except no auditing whatever (meaning no session of any kind, no auditor or pc in the room) should be turned over to Ethics. They are rough cases and tend to be suppressive. We are selling hours of auditing and what that is is for us to judge. Further, no auditor may rebate any part of a pc's fee personally or be made to rebate it, as to do so is to shatter any possibility of delivering auditing at all. Auditing is already the cheapest form of treatment there is. It is cheaper without any argument in favour of time taken to get a result - that is bonus. Medicos, surgeons, psychiatrists, psycho-analysts charge the Moon for nothing or even for damage. We are not in their line of business. But fees can be compared. It is nothing for a psycho-analyst to charge œ9,000 for a course of treatment! A US surgeon thinks nothing of a $5,000 bill. The Mayo Clinic doesn't think twice to send a bill for 335,000 or more to the widow of their patient. The government pays in some countries. And that too is high. By rights our minimum fee for a 25 Hour Intensive should be œ250 or in the US $820. If we only processed, we would have to charge that. It takes several people to deliver real auditing to a preclear The field auditor usually goes broke even on high fees. He just doesn't pay out the salary needed to give the pc proper service. How much is a man's life worth to him? How much is it worth not to die at all? I'm afraid it has no price tag. We are selling actual salvage from Death itself. Rebate. How silly. The person was lucky we were around at all and took an interest. We don't have to do anything for anybody. Remember that. We can lose interest in certain people, too, you know. No org has to accept anyone it doesn't want to for training or processing. No Auditor has to accept a pc he doesn't honestly want to help. No Supervisor has to train any student he doesn't want to train. We sell pearls for pennies already. LRH:mh.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 346 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 31 JULY 1966 Gen Non-Remimeo HCO Exec Sec Org Exec Sec HCO Area Sec REFUND NOTICE It is IMPORTANT that every posted scale of fees and every rate card bear the following notice prominently displayed at the bottom: FEES PROMPTLY REFUNDED TO ANY DISSATISFIED STUDENT OR PRECLEAR The full regulation of this is not varied except that no Grade VI or VII fee will be refunded as this is the student as his own auditor and is his own responsibility which is somewhat beyond our control in some cases. The person requesting refund must sign a guarantee that he will not further undertake or apply for training or processing from any org or auditor and even if later reinstated may not ever enroll for Grades VI and VII. The reason for this is that our rate cards and boards attract attention from the press and by adding this line their story goes sour on them. We only refund the current fee paid and orgs never refund private auditor fees but may help recover them from private auditors. DO NOT OMIT THIS ACTION. Remimeo Junk all rate cards that do not carry it or stamp or type it on them while ordering L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 1 AUGUST 1966 REFUND ADDITION (Adds to HCO Policy Ltr of 31 July 1966, Refund Notice) TIME LIMITATION No refund may be applied for successfully after three months from the end of the last service rendered. This means that a refund applied for three months after the end of an intensive's last auditing session or last day of attendance on a course may NOT be granted. MEMBERSHIP REFUNDS There are no membership refunds of any kind as refund policy applies to service and as membership holders usually have already realized discounts. LRH:lb-r.cden Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 347 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 2 APRIL 1968 (Cancels HCO Policy Letter 13 June 1966) Remimeo SIGNATORIES ON BANK ACCOUNTS (Modified. The second paragraph has been added to the original. Cancels ED 16 US and 1075 WW.) As Financial Planning is the Exec Council, all bank accounts except those on which only the Guardian and Treasurer WW sign, must have the Exec Council as check signatories. These accounts are: The Main Account, The Salary Account, The Disbursement Account, The Reserved Payment Account and the HCO Div Account. The signatories for these Accounts are Mary Sue Hubbard and The Treasurer WW singly, and jointly the HCO Exec Sec and the Org Exec Sec. Continental Exec Secs are jointly signatories on all accounts in orgs in that Continental Area. Only the Guardian WW and Treasurer WW are signatories in the Building Fund Account and the LRH Goodwill Payment Account. Although signatories, in the event of the absence of one of the above, are the Treasury Sec and HCO Area Sec (these being deputies to the Org Exec Sec and HCO Exec Sec), the alternates would only sign in the absence of the Exec Sec they are a Deputy to, i.e. while they were acting as Deputy. In any org whose bank signatories are not as outlined in this Policy Letter, the Exec Council is to take immediate action to put this Policy Letter into effect. LRH:jc.rd Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD Founder [Note: The Disbursement Account is added in the first paragraph per correction in HCO PL 3 August 1966.] HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 JUNE 1968 Issue III (Modifies HCO Pol. 1 September 1966, HCO Pol. 2 April 1968) Remimeo COMMODORE AND FOUNDER AS SIGNATORY ON EVERY BANK ACCOUNT As the omission of including me as a signatory on an account has resulted in unnecessary Dev-T, I have decided to remain as signatory on every account which exists in the organizations in order to assist directors when signatories are otherwise unavailable as has recently occurred. The Treasury Secretary, Director or Officer as the case may be is to immediately on receipt of this Policy Letter obtain the necessary forms making me a signatory and to submit these to CO OTL WW: The Banking Officers of the Advanced Organisations and Sea Organisation are to take similar action as per FO 916. As signatory of the Account I demand and expect that exact Scientology Treasury Policy be followed. LRH:js.rd Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD Founder 348 HUBBARD COMMUNICATIONS OFFICE 37 Fitzroy Street, London W. 1 HCO POLICY LETTER OF 23 APRIL 1959 JACK PARKHOUSE WRITES FROM SOUTH AFRICA "In letter from our Insurance Broker he mentioned possibility of 'hidden costs' which could be involved in re-writing records, etc in the event of fire. This made me think as I don't know what we would re-write such records from if the originals were destroyed by fire. "I think the two main lines we should afford ourselves protection on are: 1. Names and addresses (in addition to Membership lists) 2. Financial Records. "For instance on item 2. HASI SA has about œ5,000 in Bills Receivable and HASI US has I believe about $100,000 on record and London about œ8,000. No doubt other offices have large amounts owing to them also. The system I advise for a modicum of protection on this would be merely that when the monthly statements are prepared we should prepare them with 2 carbon copies - one copy to remain with the Accountant the other set of copies to be shipped by registered mail to the nearest HASI office for safe keeping. This set of copies to be destroyed on receipt of the following month's set. "In this manner the most we could lose record of would be the current month's business and most of that would be sufficiently fresh in staff's minds that most of it would be remembered. "On item 1. when Addresses is preparing the sticky labels of new addresses they merely make one extra copy and ship all the new ones off weekly to another HASI office. This would not involve much work as there would be no expiries as in Memberships. "Then should the records of any office be destroyed, the other office could immediately post all labels and make up a mailing list from them - send out a mailing to everyone on the list giving any necessary information such as new temporary address of the unlucky office, etc. Love. Jack." I approve of this. L. RON HUBBARD LRH:mp.cden 349 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 25 SEPTEMBER 1959 HCO WW London Accts Assn Sec London HCO Sec All Personnel St Hill House dr Office ACCOUNTING RECORDS AND BILLS Any and all items that may be considered to be Accounts Records, meaning: - Bills Cancelled cheques Invoices Receipts Chits Lists Record Books and any other item that may be considered by you to have to do with accounts: MUST BE GIVEN IN AS SOON AS RECEIVED TO THE ACCOUNTANT. Any records you have on hand at this moment should be turned over to Accounts. Any cancelled cheques should be turned over to Accounts. Any bank statements that have anything to do with HCO or LRH should be turned over to Accounts. Our whole accounts system is based on the collection and compilation of records. Therefore we must take the first step of pulling all accounts data together in one pile at HCO WW. This has nothing to do with HASI Accounts Records; these belong to the Dept of Accounts HASI. This has to do with Accounts HCO, and anything with HCO on it belongs at Saint Hill. Only if we all co-operate in giving Accounts all our records when we receive them, as well as records we are now holding, can we the rest of us be relieved of accounts problems. If you know of any accounts records send them to Accounts HCO. There will be a project supervisor income and disbursement reporting system, but even these go to Accounts when complete. LRH:iet.cden Copyright (c) 1959 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 350 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 13 JUNE 1960 Assoc Secs HCO Secs Accounts Dept ACCOUNTS PROCEDURE The Hubbard Communications Office is considered, as far as tax purposes is concerned, to be part of the organization to which it is attached; therefore, for example, the income, expenditures, the assets, and the liabilities of the HCO Office in Melbourne, would be reported as part of the income, assets, and the liabilities of the Hubbard Association of Scientologists, International, Melbourne in the latter's report to the tax authorities. It has been considered so in London by Inland Revenue, and as such, has set the pattern for the Commonwealth, which can not be escaped, at least not until HASI, Ltd. and HCO Ltd. have been completely established. As to the matter of reporting the payments of 10% to HCO WW, it should be reported as an expenditure for overseas administrative costs and management. From a tax viewpoint and factually, HCO WW is the office of the governing Directors of the Hubbard Association of Scientologists, International. All taxation matters and queries should be addressed to me, as Treasurer Mary Sue Hubbard Treasurer for L. RON HUBBARD LRH:js.rd Copyright (c) 1960 by L. Ron Hubbard ALL RIGHTS RESERVED 351 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 9 JANUARY 1966 Issue III Gen Non-Remimeo Exec Secs Hats Org Secs Hats HCO Secs Hats Ethics Hats ACCOUNTS, INVALIDATING I have just noted an accountant racket that may have injured your org. The accountant or firm declares your records are "unauditable" unless very expensive bookkeeping is done. The harm of this is that they excite tax people and our attorneys against us by making us look poor as record keepers and all because they want work or a fee or an award from the government by forcing us to pay illegal tax assessments "because our records are bad". Beware of any person invalidating your accounts records or saying they or your system is bad. This is only done for three reasons: 1. When done internally, to cover pilfering or mistakes by convincing executives they haven't any good accounts records that will detect them; 2. When done externally, to drive us into expensive useless bookkeeping actions and collect large fees; 3. To prevent us from making up tax accounts and get a portion of the penalty and fine or assessment from the government that results from our failure to file. All three have the common denominator "to make money by slandering our records system". Ours is the most basic system. It can be audited easily if properly kept. We bank all our money and we pay everything by cheque. We invoice all we get. We file all our bills. Out of this we can make up any record or balance sheet required quickly. I will not manage an org that "keeps books" only such as "double entry" as such systems can be "fiddled". Our system is so easily investigated the dishonest hate it. So do it. Keep good records. Adhere efficiently to our system. And act fast and hard if anyone is invalidating your accounts records or saying they cannot be made up into balance sheets. That statement, if you use our system, will uncover one of the ulterior motives listed above. Instances of the above have occurred in Washington DC and England that had far reaching consequences. LRH:ml.cden Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 352 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo Org Exec Sec Org Secs Div 3 Personnel HCO POLICY LETTER OF 13 JANUARY 1966 Issue II RECORDS OF BANK DEPOSITS As the importance of keeping proper records is so vital for accounting purposes, it will be a crime for personnel responsible to fail to keep in consecutive date order duplicate deposit slips of all weekly deposits of money into any organizational bank account and to fail to keep a copy of such deposit slips along with the weekly invoices and adding machine tapes of these invoices in envelopes for the week. PROCEDURE FOR RECORDS OF SUCH A. 1. All the invoices for the week in consecutive numerical order are placed in brown envelopes for the week. 2. Put into brown envelopes all adding machine tapes of such invoices for the week. 3. Put into the brown envelopes a duplicate of all deposit slips for all accounts for the week. Duplicates of such deposit slips can easily be made by placing a piece of carbon paper and a pink slip of paper under the bank deposit slips in the bank deposit books or bank deposit slip forms (for countries where banks do not supply bank deposit books). Be sure that all pertinent information goes on to the pink slip: (a) Date of deposit (b) W/E date for the accounts period (c) The name of the account into which the deposit is made (d) The full record of cash, postal orders and cheques being deposited. B. Always have in the bank deposit book the original deposit slip and keep these books as a full record of weekly deposits for all accounts, a separate deposit book for each account. If your bank supplies no bank deposit book, keep the weekly bank deposit slips provided by the bank in consecutive order, either pasted into a note book or kept in a ringed note book for each account. LRH:ml.cden Copyright (c) 1966 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 JANUARY 1968 CHARTERED ACCOUNTANTS THE USE OF OUTSIDE CHARTERED ACCOUNTANTS IS FORBIDDEN IN ENGLAND. SIXTEEN YEARS OF PANICS AND CATASTROPHES IS ENOUGH. LRH:jp.cden Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED 353 L. RON HUBBARD Founder HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO BULLETIN OF 11 AUGUST 1959 CenOCon COST OF SUPPLIES NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH GREEN ON GOLD In Washington, a price list of the most necessary supplies was drawn up for issue to all staff, giving supplier and the price of each item. This was done in an effort to give everyone a better reality on supplies and their cost and to cut down supply requisite from people who "need" things in order to do. People who "need" supplies are those people who waste a lot and require reams of paper in their desk, ten boxes of paper clips, and so forth. It is a certainty that Directors of Materiel in organisations are continually surprised at how fast supplies disappear and how upon the removal of people from different posts, supplies en masse are returned to him for his stocks. Each Central Organisation should prepare such a list for their staffs. The following should be filled in by the Director of Materiel of each organization and submitted to the Sec'l ED to make out and route to all staff members: PRICE LIST OF SUPPLIES Mimeo Paper and Supplies: Company Stationery Supplies Blue Mimeo Paper 8 1/2 X 11 sub 20 81/2 x 14 sub 20 81/2 x 11 sub 24 8 1/2 X 14. sub 24 Goldenrod 8 1/2 X 11 sub 20 8 1/2 X 14 sub 20 White 8 1/2 X 11 sub 16 8 1/2 X 11 sub 20 8 1/2 14 sub 20 8 1/2 X 11 sub 24 8 1/2 14 sub 24 Ink (black) one tube Ink (green)', (c) Ink (blue) Stencils .... one quire (24) HASI letterhead HASI envelopes Dispatch Paper (green, goldenrod, pink, yellow, white) per ream ... per ream per ream 2000 1500 1000 500 2000 per ream 354 Staples File Folders Typewriter Ribbons Duplistickers Typewriter Erasers Carbon Paper Paper clips Wire Baskets Large Small (regular size) Set of 4 Connectors Window Envelopes Sealing Tape for packages 2" roll 3" roll Coloured pencils Ball Point Pens Scotch Tape MSH:brb.rd Copyright (c) 1959 by L. Ron Hubbard ALL RIGHTS RESERVED Ltd. box of 5000 box of 100 each per box per dozen per box per carton each each set of 4 box of 500 per roll per roll per box per dozen per roll HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 7 JANUARY 1960 Mary Sue Hubbard Treasurer WW HCO INVENTORIES Every year on 1st January, or as soon as possible after that date, the HCO Area Sec should make up a complete inventory of HCO furniture and equipment. This includes furniture, office equipment, approximate stationery stocks, every MEST article which the HCO owns, including LRH office equipment. Keep one copy of the HCO Inventory in the HCO Area files, and send another copy to HCO WW, Saint Hill. Make up your own inventory this year as soon as you receive this Policy Letter. Thereafter it should be made every year on 1st January, to reach Saint Hill not later than 31st January. PH:js.rd Copyright (c) 1960 by L. Ron Hubbard ALL RIGHTS RESERVED Peter Hemery HCO Secretary WW 355 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 3 FEBRUARY 1960 CenOCon HCO KEYS HCO keys of whatever kind are issued only to HCO personnel. A Central Organization does not issue or list HCO keys. The HCO Secretary issues HCO keys to HCO personnel. HCO Secretary keeps a list of HCO keys and has the person sign for them. If a personnel leaves HCO he must turn over his keys to the HCO Secretary, who then records this HCO Secretary may keep a key list m HCO files. HCO door keys are issued to all HCO personnel. Keys to Petty Cash Box are issued only to person handling petty cash. Keys to LRH personal office are issued only to LRH, LRH Personal Secretary, HCO Communicator and HCO Secretary. File keys are issued only to HCO Communicator and anyone else designated by the HCO Secretary. LRH:jsrd Copyright (c) 1960 by L. Ron Hubbard ALL RIGHTS RESERVED Peter Hemery HCO Secretary WW for L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 12 MARCH 1961 Issue II CenOCon SUPPLIES OF CENTRAL ORGANIZATION FORMS All supplies of organizational forms shall be kept and stored ready for issue by the Assn Sec's Secretary, or if such post is vacant, by the Assn Sec. Staff personnel requiring such forms shall obtain them from the Assn Sec's Sec. or from the Assn Sec if he has no secretary. The Assn Sec's Sec. or in his or her absence, the Assn Sec. is responsible for getting such forms run off and replaced when about to be out of supply. A list of available forms should be posted on the staff bulletin board. LRH:ph.rd Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 356 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 13 SEPTEMBER 1961 Sthil Hills. GENERAL OFFICE ORDERS PHOTOSTATS All use of the Polyprint Photostat machine should be done by only one person. The machine should be kept clean. The fluid must be emptied out after every use, into the plastic bottles. Do not remove thin tubes from the plastic bottles. It is air that causes colour of fluid to darken. If a fair copy is not obtained, or if figures are dim, or finished photostat is pink, it is operator error. Study the instruction book. If it's missing, get a new one. Check all lamps when leaving room. Do not leave a safelight on by error. They are hard to see in a lighted room. Don't splash fluid on yourself, table or floor. It leaves very dark stains. Do not waste paper. It is very costly. BOXES AND CARDBOARD Do not throw away boxes and cardboard or brown paper. Turn it all over to Shipping. Shipping is to use as much used paper and cardboard as possible to reduce paper POSTAGE Careless use of postage can cause our postal bill to rise from œ25 a week to œ75 a week, all on the same volume. Know your postal rates. Post airmail and surface rates prominently. Use SECOND CLASS AIRMAIL wherever possible despite earlier orders. Don't ever send a parcel by air unless you can collect back the postage. Send heavy packets by surface mail only, cheapest rate. SUPPLIES Keep supply costs down by not losing ball points, by conserving paper and by making do. Our stationer bills are fantastic. Cut them down. LRH:jl.rd Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 357 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 15 FEBRUARY 1964 All Heads of Organizations HCO Secs Dir Admin Administrators and Supervisors of Companies. THE EQUIPMENT OF ORGANIZATIONS The person in possession of organization equipment is responsible for the equipment. On its loss or damage through carelessness or neglect the person in whose charge it had been placed, not only the person who damaged or neglected it, is liable to have to recompense the company or myself for the cost of the repairs or loss of the equipment or some portion thereof. Stock cards for all equipment possession or issue in organizations shall be prepared by the administrative head of the organization. If equipment is not so accounted for and is lost or damaged the administrator of the company, not having a stock card of issue on it, becomes liable financially to the organization or myself for its repair or replacement. The idea of "company property" is both stupid and dangerous. That which is "owned by everyone" is actually owned by no one and falls apart. A company, corporation or state does not live or breathe and so it cannot care for anything. The doubtless noble experiments of totalitarian communal states such as Cuba or Russia starve and fail because of this one idee fixe: only the state owns. That leaves nobody to have or take care of anything. Their enormous five year plans never materialize because their tractors will not run. Their tractors won't run because they belong to nobody. Saying they belong to the state is a way of abandoning them. A company can't really own anything since it has no concept of ownership. And you see how "company property" falls apart. Look at it this way: You own those things that are in your charge. When you take over a position you become richer by the things that go with it. You stay rich as long as you keep them in good shape. You get poor to the degree they go bad or won't work or get abused because you incautiously lent them to a careless fellow worker. Righteous indignation because "you messed up my typewriter" or "you scarred up my auditing table" is not peculiar, it's quite in order. Look around you and see what you own in your position. If two people use it, only one, even so, can own it. It is curious that around orgs my own personal possessions are given good care. I never worry about my Mest being in org hands. And a lot of it is. If it's Ron's, it's taken care of. That's a long standing observation. But "company property" gets badly abused at times. If you figure that I own everything in Scientology and you own the things that go with your position, we'll have more and have it longer. There are three kinds of possessions in Scientology organizations. TITLE A: These are permanent installations, buildings, walls, radiators, anything fixed in place. TITLE B: Valuable equipment which is not expendable. These are desks, typewriters, mimeo machines, blackboards, chairs, furniture, rugs, decorations, cars, etc. TITLE C: These are expendables. Office supplies, paper, chalk, stencils, dust rags, mops, etc. They are issued on the understanding they will get used up. 358 In inventorying and making up cards of issue to persons in charge, Title A is issued to the head of the organization or department exclusively using them. Title B is made up to the head of the department or the person who is actually using them. Title C is issued to the person using the material. Stock cards are kept on Title A and Title B. The administrative head has to have a signature for Title A and Title B as having given it to somebody who then signs for it. No stock cards may be written or "Issued to Training Dept" or "Director of Training". They are issued to Richard Roe, the person himself The main building is not issued to "Organization Secretary". It is issued to George George, a person who happens also to be organization secretary. A car is not issued to "Department of Materiel". It is issued to John John, who happens also to be Director of Materiel. When a person is transferred, his possessions are signed for by the person, as a person, who takes over that position. And so long as the person who owned them has failed to transfer them to the new person, he or she can be charged up for them. Regardless of post transfers, the person on the Stock Card remains the owner and is liable for any loss or abuse until the possessions are actually signed for by somebody else. If it exists somebody owns it and has signed for it. And until a new person signs for it the old owner is liable for it regardless of his whereabouts or new post. Until it is signed for initially it is owned by the administrative head and if anything happens to it or it is lost, the administrative head is liable for it. The stock cards should be stiff cards of good size kept in a box that fits them. There is only one card per piece of equipment. The card says where it is and what it is and when bought and has ample area for owning and transferring signatures. Cards are prepared from inventory and are checked by Accounts records. A new acquisition brings about a new card which is then signed for. The head of the organization is accountable personally for any losses up to July 1, 1964, which occurred during his term of office. To dispose of Title A or Title B. or account for its loss, it is necessary to survey it. This is done by a board of three executives of departments who must see the equipment being disposed of or certify it as lost. A Survey Board is liable for any falsification of records. In organizations that have no Director of Administration, the head of the organization acts in his capacity and is responsible for having Stock Cards. We are pretty good withal on the subject of equipment. Its loss or damage is not one of our major problems. Only one organization, Johannesburg, has gone mad on the subject where one Senogles, temporary head of it, had a passion for "losing tapes and tape recorders". However, we are expanding. Expansion needs some orderly ownership. There is not very much Title A and Title B about so it is not a very heavy task to organize it. If we straighten this out now, we'll save ourselves a mess later. Further, at this time inventories for corporation transfers have to be done anyway, so we may as well get it all done at once. LRH:gl.rd Copyright (c) 1964 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 359 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 AUGUST 1965 Gen Non- Remimeo Applies to Saint Hill Specifications apply to all orgs SCIENTOLOGY ORG UNIFORMS SAINT HILL (Other orgs may follow, if and when their Income warrants it. Only the specifications below may be used.) Every permanent staff member is to wear a uniform. For Male staff members the uniform is grey trousers, Scientology ties and a navy blue blazer with preferably a white shirt and black shoes with dark socks. The Ladies' uniform is a grey straight skirt with a box pleat at the back and a box jacket loosely cut in navy blue with lapels. The buttons the same as on the men's blazers. There are no pockets. The men will wear a badge on the breast pocket and the ladies will wear a badge on the top left hand side of the jacket. Badges will be for HCO personnel (Divisions 7, 1 and 2) the HCO badge. For the org personnel (Divisions 3, 4, 5 and 6) the HASI badge. All executives have the word "Executive" matching the badge set in a curved bar under the badge. On the left sleeve of both jackets and blazers appears the number of the division in the division colour. The numbers are made in felt about an inch in height and are worn on the outside of the sleeve and about three inches above the cuff. These numbers have no background material but are sewn on just as themselves. Division 2 staff members in charge of the Mimeo machine and also in charge of the actual packing for shipping will wear a khaki overall made of drill material. All household staff in Division 7, Department 21, will wear white overalls made of drill material, and also the appropriate traditional domestic dress. Outside staff, such as gardeners and constructions workers, etc will wear a bib and brace of blue drill material. This outfit is comprised of over-trousers and a bib attachment which continues up from the trousers to cover the chest, and is kept in place by straps which are attached to the back of the over-trousers. With this is a short coat in the same material. Any photographic staff wear an overall of blue drill material. ISSUANCE Permanent staff members will be issued an outfit. The clothing remains the property of the org and is turned in on leaving. It may not be sold or pawned or loaned. Loss of items will require reimbursement. Ordinary wear and tear is excepted. The khaki, blue, and white working uniforms are turned in weekly to the Supply Officer for fresh issue. Failure to turn in such working clothes weekly as scheduled can result in being docked for their value. 360 QUANTITY The standard blazer and trouser uniform will have two pairs of trousers. One should be more carefully guarded than the other to save it for "best". This also applies to skirts two of which will be issued each girl. The working uniforms will be issued one set each week on the turn in of the other set. Two sets may not be held by a staff member and all spares will be kept under lock by the Supply Officer. If things go well, a yearly issue of a blazer or a jacket and another pair of trousers or a skirt will be made. CHARGES No charges may be laid against a permanent staff member for his or her uniform on its original issue. Pay may be withheld on failure to turn in one's uniform if leaving or on failure to turn in one's working clothes weekly for a fresh set. ALL CLOTHING ISSUED MUST BE SIGNED FOR BY THE STAFF MEMBER and the receipt carefully preserved in Valuable Documents. Each staff member to whom a uniform or clothes are issued is responsible for their good care and upkeep. Except for working clothes, cleaning and pressing of uniforms is borne by the staff member as well as any repair If a staff member severely damages any clothing issued he must pay for a new issue himself and must obtain it. If the damage was unavoidable and in the line of duty, the matter, investigated and attested by Ethics, may be adjusted and new clothing replacing the lost or damaged items may be issued. L. RON HUBBARD LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 361 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 8 SEPTEMBER 1965 Gen Non-Remimeo SUPPLY OFFICER All divisions should have a quantity of Internal Requisition Forms to be filled in whenever supplies are needed. The person who requests the goods, signs his name at the bottom of the form and so does his department head. The exact reason why these goods are required should also be included on the Internal Requisition Form. Only one type of requirement should be asked for on one form, e.g. "A Black Biro and a Red Biro". This would be OK as it is just on the subject of pens. But "A Black Biro and a ream of foolscap paper" should be entered on two forms. This shows how many items each division orders per week. Do not order extravagantly - you can only write with one pen at a time; otherwise the Supply Officer has to do the cutting down of requirements and this can lead to unnecessary ARC breaks. All Internal Requisition Forms should be in the Supply Officer's basket by 12.00 p.m. each day. If you have ordered goods since 12.00 p.m. the previous day, then you or a representative should go to the place appointed by the Supply Officer between 1.00 p.m. and 1.30 p.m., where the Supply Officer will issue the requirements. The Supplies that are available at short notice are such items as: Folders of each division colour, paper of each division colour, black, red, green Biro pens, felt pens for poster work and make-up department, most envelopes, paper clips, drawing pins, typewriter ribbons, Sellotape, foolscap paper, ink for stamp pads, rubber bands, gummed labels and carbon paper. However, if in doubt, present yourself at the appointed place between 1.00 and 1.30 p.m. The Supply Officer will then inform you if the requirement is in stock or if it has had to be ordered. When a requirement has to be ordered, the Supply Officer will inform you when it arrives at Saint Hill. If it is a rush item, it can be issued as soon as it arrives, otherwise it is collected at the correct time. L. RON HUBBARD LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 362 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 22 SEPTEMBER 1965 Gen Non-Remimeo KEYS When a person receives a key from the Key Officer, he or she must immediately sign for it in the key book. If at any time a person leaves that space for which he or she has a key, then sometime during that same day, that person MUST take the key back to the Key Officer, who will then give the key to the new occupier who then signs for it. If the Key Officer finds that a space has been taken over by someone and that he or she has a key which has not been signed for in the key book, then the previous owner of that space gets fined 10/- as he did not return the key to the proper source. The new owner also gets fined 10/- as he is using the space illegally. A person is also fined 10/- if he or she loses a key. LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 3 NOVEMBER 1965 EQUIPMENT Equipment of all types in HCO and the Org must be specifically assigned to divisions and departments and the Inventory Officer must have a signature for every piece of equipment in the organization. No single piece of equipment may be across two or more divisions. Each piece must be wholly in one. By equipment is meant any item costing more than œ5 or $10. If a piece of equipment is lost or damaged or neglected there must be a division, department and a person that can be named. LRH:ml.rd Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED L. RON HUBBARD 363 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 15 NOVEMBER 1965 Remimeo All Staff REPORTING OF THEFT AND ACTION TO BE TAKEN When a theft occurs in the Organisation, a routine set of actions should occur. These actions are as follows: 1. The person discovering the theft goes immediately to the Ethics Officer and makes a full verbal report of the article/articles stolen, when they were last there - who was responsible for their safety - and any further data that he has on it. 2. The Ethics Officer writes down all details of the theft and the articles stolen. In the cases where large objects such as a machine, car, or the building has been broken into and something taken, he calls the Police immediately giving full details of the theft. 3. The Ethics Officer then makes a Xerox copy of the details of the theft and takes it to the Insurance Officer, Dept of Records, Assets and Materiel, Org Division. 4. The Insurance Officer takes the Report and immediately notifies the Insurance Company with which the article was insured. These actions should be done speedily as in some cases unless a theft is reported immediately to the Police and the Insurance Company, the Insurance is not collectable. It is the responsibility of the Insurance Officer to see that all articles of value are insured. L. RON HUBBARD LRH:ml.cden Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 364 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 18 NOVEMBER 1969 Issue IV Remimeo OEC Finance Course Chksht OES Hat Treas Sec Hat Dir RAM Hat Salvage Officer Hat DISPOSAL OF ORG ASSETS It should never be possible for the property of the organization to be disposed of with consequent loss to the org, without the knowledge of Dept 9, Treasury Sec or Org Exec Sec. Items which are routinely intended for sale or distribution (bookstore items, mailings, info packs, etc) are not subject to this policy inasmuch as such are issued against an invoice. Publications items are issued to other departments for distribution against a No Charge invoice authorized by a signed PO for the items concerned, and Bookstore Sales are made against cash invoices. But where actual property belonging to the organization and property kept within the organization's premises for use, such as equipment, tools, furnishings, fixtures and fittings, are to be removed from the org premises for sale or transfer elsewhere, it MUST be made known to and AUTHORIZED by Dept 9 and FP. Where an item is to be sold, Dept 9 arranges the sale. The sale is made against a PO which (a) authorizes the sale, (b) gives an okay on the selling price before any action is taken. Where an item is to be transferred elsewhere (a CF file for example), Dept 9 raises a PO stating what is going where and why, and its value, which MUST be okayed by FP before the item is removed. PC Folders are logged out in Tech Services, so an inspection point already exists for them. Ethics folders do not get moved out - summaries or copies are sent as required. Items paid for out of the PES Account remain under the PES, subject to this same policy. The Org Exec Sec of every org is well advised to check on and make a list of every article except communication particles such as dispatches, authorized Mimeo items, which each department is selling or giving away, and to see how many of such are listed in the Department's inventory. It will surprise him to find out how many of his assets can disappear without his knowledge. CF folders, for example, could have been stopped from leaving the org had proper note been taken of such action. No legitimate outflow from the org is included m this policy. But the Org Exec Sec sure better know what is going out. K. Urquhart CS-7 for L. RON HUBBARD Founder LRH:KU.rs.cden Copyright (c) 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 365 CHRONOLOGICAL INDEX OF CONTENTS 1956 3 Aug. Mail Line (HCOB) 271 9 Nov. Accounting & Financial (HCOB) 6 1957 What Your Money has Bought (Letter Issued by HASI Accounts, London) 275 Jan. Mass Purchases and Work Contracts 281 11 Mar. Income Reports (Financial Procedure Letter) 7 1 Apr. Always Register and Invoice 255 5 Apr. Proportionate Pay Plan Proposal 293 17 Apr. Advisory Committee Endorsement 297 18 Apr. Minutes of Staff Meeting 296 19 Apr. Proportionate Pay Plan 295 19 Apr. Trustee Endorsement of 18 April 1957 Staff Meeting Minutes 297 19 Apr. Note on source of Income 297 21 Apr. Income 255 14 May Hat Turnover 298 15 May Method of Opening & Invoicing Mail, Modified (HCO Procedure Letter) 272 16 May Invoicing Items 255 23 May Ordering People to Processing or Training 255 17 June Authorization Required for all Expenditures (Association Secretary Directive) 281 3 Sept. Method of Opening & Invoicing Mail Vol. 1 - 173 1955 10 Jan. Inspection of Hat Folders 26 Mar. Salary and Unit Pay 10 Apr. Re: 5th London ACC (Administrative Directive) 223 1 May Financial Management (reissued 15 May 1970) 26 1 June Purchase Orders (HASI London Admin Directive) (reissued 15 May 1970) 282 9 July All clears on staff ... 300 22 Sept. ACC Accounts and Payments 224 27 Nov. Basic Financial Policy - HCO 6 27 Nov. Pay List 299 9 Dec. Regarding Accounts Receivable (HASI Finance Policy Letter) 276 9 Dec. Staff List - Notification to Payroll (HASI Finance Policy Letter) 299 26 Dec. Collection of Accounts (HCO Secretarial Letter) 277 1959 19 Jan. Extra Weeks on HPA Course 225 6 Feb. HCO Accounts Worldwide 7 16 Apr. Books Cost of 82 23 Apr. Jack Parkhouse Writes from South Africa 349 27 Apr. Why New Books are Few 137 11 May HPA/BScn "Retreads" 225 14 May How to Establish Price of Books and Tapes 3 21 May HCO Monies and Book Stocks 139 28 May Promotional Writing Fund 140 2 June Purchasing Liability of Staff Members 283 3 June Financial Management 29 4 June Invoicing and Collection of Money 256 5 June Income Report Required 8 5 June Handling of Bills 284 9 June HCO Special Fund 141 24 June Status of HCO Offices and HCO Secs and HCO Volunteer Secs In US 142 27 June Invoicing 257 19 July Accounts Inspection 31 22 July Monies Intended for Scientology Research & Investigation Fund 143 24 July Handling of Monies 177 25 July Membership Monies 143 10 Aug. Franchise 10%s to WW 144 11 Aug. Cost of Supplies (HCOB) 354 24 Aug. HCO Financial Arrangements Altered 145 25 Aug. Purchase Order System (reissued 20 June 1961) 178 1959 (cont.) 26 Aug. Promotional Functions of Dept of Accts 2 3 Sept. HCO Book Account 147 25 Sept. Accounting Records and Bills 350 13 Oct. Invoicing, Accounts, Project 12 179 14 Oct. Division of HCO Percentage Revised 148 23 Oct. Recording of Taped Lectures at 1st Melbourne ACC and Pre-ACC Congress Vol. 2 - 217 23 Oct. Attention Registrars and Book Administrators 258 26 Oct. Memberships 245 27 Oct. Processing sing of Children on the HGC 226 29 Oct. International Membership 150 18 Nov. HCO Central Org Financial Modifications 151 27 Nov. Dept of Accounts (excerpt) 2 28 Dec. Membership Discounts 246 1960 Book Orders (LRH Despatch) 258 7 Jan. HCO Inventories 355 27 Jan. Accounts Policies 9 3 Feb. HCO Keys 356 21 Mar. Economy Wave 181 29 Mar. HGC and Academy Prices for Minors (cancels & replaces 27 Oct. 1959) 226 31 Mar. Accounts Lines 181 28 Apr. Yearly Salary Increments 300 3 May Keeping Memberships In Force 246 20 May Extension Course Prices see - 227 24 May Extension Course Prices (corrects 20 May 1960) 227 13 June Accounts Procedure 351 6 July LT Membership Privileges 247 13 July LT Membership Privileges (amends 6 July 1960) 247 13 July Sick Leave 300 28 July Losses 182 28 July International Membership Privileges 248 3 Aug. Purchasing 152 3 Oct. Holiday Pay and Sick Leave 301 25 Oct. Membership Restrictions 249 2 Nov. HPA/HCA Course 227 22 Nov. There will be no professional rates.,,(SA only) 249 29 Dec. Membership Change 250 30 Dec. Revision of HCO Percentages (cancels 14 Oct. 1959) 152 1961 10 Feb. Professional Charges 84 14 Feb. The Pattern of a Central Organization (excerpt: Dept of Material, Dept of Accounts, Admin Report Forms) 11 19 Feb. Accounts: How to do a Payroll 302 27 Feb. Free Courses 228 12 Mar. Supplies of Central Organization Forms 356 13 Mar. Free Courses (revises 27 Feb. 1961) 228 24 Mar. Units for Assn Sec and HCO Sec 306 25 Mar. Personnel Policies-Staff Post Qualifications Permanent Executives to be Approved 307 6 Apr. Remittance of HCO Monies to HCO WW 152 4 June Refund of Fee Policy see - 343 20 June Purchase Order System 175 6 July Accounts 183 11 July Purchase Orders 186 22 July Executives' Pay 310 4 Aug. Private Mail and Telephone Calls 186 9 Aug. Book Sales 259 12 Sept. Payment for Materials 284 13 Sept. General Office Orders 357 12 Oct. Refund of Fee Policy Revised (revises & replaces 4 June 1961) see - 343 16 Oct. Income Records 187 23 Oct. Pay of Executives (modifies 22 July 1961) 310 27 Oct. Professional Rates Restored 250 23 Nov. Accounts 13 7 Dec. Inter-Org Exchange of Students 229 19 Dec. Saint Hill Retreads see - 230 1962 14 Feb. Saint Hill Retreads (amends 19 Dec. 1961) 230 27 Feb. Refund of Fee Policy Revised (revises & replaces 12 Oct. 1961) 343 29 May Professional Rates (adds to 27 Oct. 1961) 251 5 June Permanent Staff Privilege 251 14 June Professional Charges (amends & amplifies 10 Feb. 1961) 84 17 July Accounts:- Bank Charges on Remittances 153 24 July Academy Extra Weeks 230 31 July Org Payments for St Hill Students 290 19 Sept. HCO WW Form AC 1 154 20 Sept. Part-Time Staff and Over-Time 190 26 Sept. HCO WW Form AC 1 154 AC 1 Form 155 26 Sept. ACCs and Special Events Courses 156 26 Sept. Hubbard Scientology Research Foundation 157 26 Sept. Memberships 157 4 Oct. Signing POs and Cheques 191 6 Oct. Accounts Irregularities 191 23 Nov. Saint Hill Retread Fee 231 1963 1 Feb. HCO Area 5%s 158 AC 1 Form 159 13 Feb. HCO 10%s Due to WW 160 14 Feb. Saint Hill Special Briefing Course Reimbursement Arrangements 291 5 Apr. Audit of Organizational Books 311 11 Apr. Memberships (cancels 26 Sept. 1962) 252 16 Apr. Revision of Congress Payments to HCO WW 160 5 May Staff Member Enrolments 292 10 May Student Rates for HGC Auditing In SA Orgs 231 23 July Retreads on Saint Hill Special Briefing Course 232 8 Oct. New Saint Hill Certificates and Course Changes 233 23 Oct. Refund Policy (cancels 12 Oct. 1961 & 27 Feb. 1962) 344 31 Oct. Reception Hat (excerpt: Invoicing) 260 4 Nov. Pay Card 312 1964 7 Jan. Payment of Monies for Overtime and/or Materiel 192 14 Jan. Continental and Area HCO Finance Policies 161 15 Feb. The Equipment of Organizations 358 24 Feb. Org Programming - Solve It with Scientology 26 2 Mar. Contracts and Services 192 10 Apr. Balancing Income Outgo Paper, Postage and Printing Vol. 2 - 95 21 Apr. Org Payments for Tape-Recorded Lectures 255 6 May Accounts Policies 17 8 May Transport 193 13 May Transport (adds to 8 May 1964) 193 15 May Accounts Policies (Addenda to 6 May 1964) 20 11 June Central Organization & City Office Tape Service 285 26 June Staff Bonuses 194 23 Sept. Policies: Dissemination and Programmes (excerpt: Cost of Service) 85 19 Oct. Pricing Formulas 95 30 Oct. Mailing Lists for Franchise Holders 102 31 Oct. Current Policies Orgs & Franchise 106 15 Nov. Transport Arrangements Vol. 1 - 293 17 Nov. Bonus 198 30 Nov. HCO Book Account 162 3 Dec. Pricing Meetings Final Policy 109 23 Dec. Field and Public Programming 117 1965 Treasury Division 3 Org Board Outline 1 18 Jan. Financial Management Building Fund Account 32 19 Jan. Finance-Org Accounts Building Fund Account 37 20 Jan. Currency Regulations and 10%s 164 28 Jan. How to Maintain Credit Standing & Solvency 39 1965 (cont.) 10 Feb. Ad & Book Policies (excerpt: Book Pricing Formula) 83 2 Mar. Purchase Order Filing 43 4 Mar. Reserved Payment Account 44 15 Mar. Only Accounts Talks Money 120 22 Mar. Saint Hill Services, Prices and Discounts 127 22 Mar. Current Promotion and Org Programme Summary 128 28 Mar. Emergencies and Account Personnel 46 29 Mar. Staff Member Loans Vol. 0 - 53, Vol. 1 - 587 2 Apr. Heed Heavy Traffic Warnings Vol. 0 - 111 18 Apr. Prices Lowered Because of New Organization Streamline 93 21 Apr. Membership-Attestations 252 26 Apr. Cancellation of 19 Jan. 1965 47 27 Apr. Price Engram 91 29 Apr. Bonuses 313 9 May Auditing Fees-Preferential Treatment of Preclears-Scale of Preference 56 9 May Field Auditors Become Staff (revised & reissued 14 Jan. 1968, cancels 26 Mar. 1965 & 30 Mar. 1965) 328 11 May HCO Book Account Policy 165 23 May Rebates 346 21 June Orgs are SH FSMs Vol. 2 - 325, Vol. 6 - 325 6 July Releases234 16 Aug. Collection from SPs and PTSs 279 20 Aug. Scientology Org Uniforms Saint Hill 360 31 Aug. Mail Opening 274 1 Sept. Saint Hill Services and Prices 235 1 Sept. Current: Policy-Franchise 253 1 Sept. Membership Policies 254 8 Sept. Supply Officer 362 14 Sept. Units and Bonuses for Org Exec Secs and HCO Exec Secs (revises 24 Mar. 1961) 315 15 Sept. Only Accounts Talks Money Vol. 0 - 275 22 Sept. Keys 363 24 Sept. Free Release Check 263 30 Sept. Statistics for Divisions (excerpt: Org Division 3) 3 12 Oct. Advisory Committees 317 15 Oct. Field Staff Member Selection Papers and Commissions 334 21 Oct. Bills Payments 286 3 Nov. Equipment 363 7 Nov. Reception Log-In the Org List Vol. 1 - 73 12 Nov. Transfers from SHSBC to Solo Audit Course 199 15 Nov. Reporting of Theft and Action to be Taken 364 20 Nov. The Promotional Actions of an Organization (excerpt: Treasury Division 3) 3 21 Nov. Cheque Signing 287 26 Nov. Financial Planning 48 9 Dec. HCO Income Memberships-Congresses-Tape Plays 168 21 Dec. LRH Financial Relationships to Orgs 51 30 Dec. PTS Auditing and Routing (S & D price) Vol. 1 - 439, Vol. 4 - 578 1966 4 Jan. LRH Relationships to Orgs 53 6 Jan. Credit and Discounts 200 7 Jan. Leaving Post - Writing Your Hat Vol. 0 - 70 7 Jan. Credit (modifies 6 Jan. 1966) 201 9 Jan. Accounts, Invalidating 352 13 Jan. Records of Bank Deposits 353 14 Jan. Hiring Personnel-Line for (amended 22 May 1968) 57 15 Jan. Office of the Treasurer 59 23 Jan. Accounting Policies of Scientology Companies 21 30 Jan. Accounts Procedures 23 30 Jan. Cheque Signing Procedure 288 3 Feb. Legal, Tax, Accountant & Solicitor, Mail and Legal Officer 202 10 Feb. Bonuses for Service Delivery 204 11 Feb. Shipping Charges 263 16 Feb. Invoice Routing 264 3 Apr. Dianetic Auditors Course Vol. 2 - 120, Vol. 4 - 228 26 Apr. South Africa 10%s 168 3 May Reserve Fund 169 1966 (cont.) 9 May Bonuses Adjusted (correction to 10 Feb. 1966) 206 13 June Signatories on Bank Accounts see - 348 14 July Dismissal of Staff 207 21 July Proportional Pay Plan 1966 318 31 July Refund Notice 347 1 Aug. sign Ups and Discounts Vol. 2 - 280, Vol. 5 - 198 1 Aug. Refund Addition (adds to 31 July 1966) 347 2 Aug. Graph Change-Ad Council Statistic 25 3 Aug. Correction to HCO Policy Letter see - 348 5 Aug. Registered Mail Vol. 1 - 178 22 Aug. Bonuses Adjusted (amendment & addition to 9 May 1966) 207 30 Aug. Selection Regulations (addition to 26 Mar. 1965) 333 6 Oct. Addition to HCO Div Account Policy (amplifies 11 May 1965) 170 11 Oct. Legal, Tax, Accountant & Solicitor-Mail Incoming & Out-going (amends 3 Feb. 1966) 203 13 Oct. Invoice Routing (cancels 12 Jan. 1966) 208 17 Oct. Bonuses 209 10 Nov. Field Staff Member (corrects 26 Mar. 1965) 336 21 Nov. Addendum to HCO Policy Letter of 17 October 1966 "Bonuses" 211 15 Dec. Financial Planning 61 23 Dec. Accounts Invoices - Names on Invoices 265 1967 9 Jan. FSM System Administration In Organizations (modifies 9 May 1965 & 15 Oct. 1965) 337 15 Feb. Allocation of Income 172 20 Feb. Security of Invoices 266 25 June Scientology Orgs Tax and Balance Sheets 63 15 Sept. Examiner Bonuses 322 12 Oct. Charges 88 18 Nov. Blue and Green Accounts Invoices (amends 13 Oct. 1966) 212 27 Nov. Bonuses Adjusted (addition to 17 Oct. 1966 cancels 22 Aug. 1966) 211 1968 1 Jan. Hat Write Ups and Folders Inspection of Hat Folders Vol. 0 - 58 14 Jan. Field Auditors Become Staff 328 21 Jan. Chartered Accountants 353 13 Feb. Collections Letters 280 17 Feb. Field Staff Member Commissions 342 15 Mar. Student & Staff Program 135 2 Apr. Signatories on Bank Accounts (cancels 13 June 1966) 345 15 May Reserve Fund (reissue & amendment to 3 May 1966) 175 22 May Hiring Personnel - Line for (amendment of 14 Jan. 1966) 57 28 May Books 176 5 June FSM Commissions 342 17 June HCO Book Account 176 20 June Commodore and Founder as Signatory on Every Bank Account (modifies 1 Sept. 1966 & 2 Apr. 1965) 348 10 Dec. LRH ED 64 INT (concerns P/L 10 Dec. 1968) 323 10 Dec. Percentage Adjustments and Fixed Salaries 324 1969 18 Jan. Advanced Org Awards 236 31 Jan. Percentage Adjustments and Fixed Salaries 3 Feb. Legal Standard Waiver Vol. 1 - 582 18 Apl. Org Division - Income Dept 222 20 Apr. AO-SH Financial Control 67 19 May Hubbard Standard Dianetics Course Policy Vol. 2 - 286, Vol. 4 - 241 23 May Dianetic Contract Vol. 2 - 287, Vol. 4 - 247 3 June Dianetic Course Pricing 236 16 June AO-SH Finance Control (amends 20 April 1969) 69 10 July Org Personnel Recruitment Vol. 1 - 88 2 Sept. Old ACC Students 237 1969 (cont.) 3 Sept. Former HDAs, HPAs 235 3 Sept. Successful Class VIIIs 238 9 Oct. Publications Depts and Orgs How to Straighten Out Vol. 2 - 210 16 Oct. Finance Course - Vital Action 25 11 Nov. Accounts and PRO 71 12 Nov. PES Account versus HCO Book Account 213 15 Nov. Class VIII Retread 239 18 Nov. Disposal of Org Assets 365 28 Nov. Class VIII Retread (corrects 15 Nov. 1969) 239 6 Dec. Inter-Org Exchange of Students 240 10 Dec. PES WW Account 215 10 Dec. Student Rescue Intensive Pricing 240 14 Dec. Org Protection 241 20 Dec. Trading Prohibited 283 24 Dec. PES Account Amended 216 1970 11 Jan. Pricing - Rescue Intensive (cancels 10 Dec. 1969) 241 13 Jan. Org Personnel Recruitment (Revised) Vol. 1- 93 20 Jan. Class VIII Retread (corrects 28 Nov. 1969 & 15 Nov. 1969) 242 5 Feb. Scientology Refunds Writ of Expulsion and Waiver Vol. 1 - 553 19 Apr. PES UAV Account (cancels 10 Dec. 1969) 217 29 Apr. PES Account Revised (cancels 12 Nov. 1969) 218 15 May Financial Management (reissued 1 May 1958) 26 15 may Purchase Orders see - 282 12 June PES Account (cancels 12 Nov. 1969 & 29 Apr. 1970) 221 15 July Retreads 242 20 July Internships and Case Supervisors 243 27 Sept Cutative Prices 89 30 Sept. Credit Collections Defined 4 4 Nov. Estimated Purchase Orders 73 1971 31 Jan. FSM Contest Awards (modifies 27 Sept. 1970) 90 5 Feb. Org Gross Divisional Statistics Revised (excerpt: Treasury Division 3) 4 6 Feb. Transferring Funds 259 13 Feb. Financial Planning Tips 79 27 Feb. First Financial Policy 81 11 Mar. Registrar Invoicing Line 265 12 Mar. Treasury Divisions GDSes - All Orgs 5 HCOBs AND ISSUES OTHER THAN POLICY LETTERS IN THIS VOLUME 3 Aug. 1956 Mail Line (HCOB) 271 9 Nov. 1956 Accounting & Financial (HCOB) 6 1957 What Your Money has Bought (Letter issued by HASI Accounts, London) 275 11 Mar. 1957 Income Reports (Financial Procedure Letter) 7 5 Apr. 1957 Proportionate Pay Plan Proposal 293 15 May 1957 Method of Opening & Invoicing Mail, Modified (HCO Procedure Letter) 272 17 June 1957 Authorization Required for all Expenditures (Association Secretary Directive) 281 10 Apr. 1958 Re: 5th London ACC (Administrative Directive) 223 1 June 1958 Purchase Orders (HASI London Admin Directive (reissued 15 May 1970) 252 27 Nov. 1955 Basic Financial Policy - HCO 6 26 Dec. 1955 Collection of Accounts (HCO Secretarial Letter) 277 11 Aug. 1959 Cost of Supplies (HCOB) 354 1960 Book Orders (LRH Despatch) 255 1965 Treasury Division 3 Org Board Outline 1 10 Dec. 1968 LRH ED 64 INT (concerns HCO P/L 10 Dee. 1968) 323 31 Jan. 1969 Percentage Adjustments and Fixed Salaries (Guardian Finance Order 12) 326 HUBBARD SCIENTOLOGY ORGANIZATIONS THE CHURCHES OF SCIENTOLOGY ADVANCED ORGANIZATIONS Church of Scientology of California Advanced Organization of LOS Angeles 916 South Westlake Street Los Angeles, California 90006 Church of Scientology Advanced Organization United Kingdom Saint Hill Manor East Grinstead, Sussex, England Church of Scientology Advanced Organization Denmark Jernbanegade 6 1608 Copenhagen V Denmark HUBBARD COLLEGES OF SCIENTOLOGY Church of Scientology of California American Saint Hill Organization 2723 West Temple Street Los Angeles, California 90026 Church of Scientology Hubbard College of Scientology Saint Hill Manor East Grinstead, Sussex, England Church of Scientology Saint Hill Denmark Jernbanegade 6 1608 Copenhagen V Denmark CONTINENTAL AND AREA ORGANIZATIONS UNITED STATES PUBLICATIONS ORGANIZATION Church of Scientology of California Publications Organization C/O ASHO 2723 West Temple Street Los Angeles, California 90926 CELEBRITY CENTRES Church of Scientology of California Celebrity Centre 1661 North La Brea Avenue Hollywood, California 90026 Church of Scientology Celebrity Centre New York 65 East 82nd Street New York, New York 10028 LOCAL CHURCHES WASHINGTON, D.C. Founding Church of Scientology 2125 S Street, N.W. Washington, D.C. 20008 AUSTIN Church of Scientology 2504 Rio Grande Austin, Texas 78705 HAWAII Church of Scientology 143 Nenue Street Honolulu, Hawaii 96821 SAN DIEGO Church of Scientology 926 "C" Street San Diego, California 92102 SAN FRANCISCO Church of Scientology of California 414 Mason Street San Francisco, California 94102 LAS VEGAS Church of Scientology 2108 Industrial Road Las Vegas, Nevada 89102 LOS ANGELES Church of Scientology of California 2005 West 9th Street Los Angeles, California 90006 PORTLAND Church of Scientology 1607 N.E. 41st Street Portland, Oregon 97232 SEATTLE Church of Scientology 1531 4th Avenue Seattle, Washington 98101 ST. LOUIS Church of Scientology 3730 Lindell Boulevard St. Louis, Missouri 63108 TWIN CITIES Church of Scientology 730 Hennepin Avenue Minneapolis, Minnesota 55403 BOSTON Church of Scientology 448 Beacon Street Boston, Massachusetts 02115 BUFFALO Church of Scientology 1116 Elmwood Avenue Buffalo, New York 14222 DETROIT Church of Scientology 19 Clifford Street Detroit, Michigan 48226 MIAMI Church of Scientology 1235 Brickell Avenue Miami, Florida 33131 NEW YORK Church of Scientology of New York 25-30 West 74th Street New York, New York 10023 PHILADELPHIA Church of Scientology 8 West Lancaster Avenue Ardmore, Pennsylvania 19003 SACRAMENTO Church of Scientology of California 819 19th Street Sacramento, California 95814 CHICAGO Church of Scientology 1555 Maple Street Evanston, Illinois 60201 CANADA TORONTO Church of Scientology 124 Avenue Road Toronto 180, Ontario VANCOUVER Church of Scientology 4857 Main Street Vancouver 10. British Columbia OTTAWA Church of Scientology 292 Somerset Street, West Ottawa MONTREAL Church of Scientology 1168 St. Catherine Street, W.101 Montreal, Quebec H2Y 1B5 UNITED KINGDOM LOCAL CHURCHES Saint Hill Foundation Saint Hill Manor East Grinstead, Sussex PLYMOUTH Hubbard Scientology Organization 39, Portland Square Sherwell Plymouth, Devon MANCHESTER Hubbard Scientology Organization 43 Faulkner Street Manchester LONDON Hubbard Scientology Organization 68, Tottenham Court Road London W.1. SCOTLAND HAPI Fleet House 20 South Bridge Edinburgh Scotland AUSTRALIA/NEW ZEALAND ADELAIDE Church of the New Faith 57 Pulteney Street Fullarton, Adelaide 5000 South Australia MELBOURNE Church of the New Faith 724 Inkerman Road North Caulfield 3161 Melbourne, Victoria, Australia PERTH Church of the New Faith Pastoral House St. George's Terrace Perth 5000 Western Australia SYDNEY Church of the New Faith 1 Lee Street Sydney 2000 New South Wales Australia AUCKLAND Church of Scientology New Imperial Buildings 44 Queen Street Auckland, New Zealand EUROPE PUBLICATIONS ORGANIZATION Church of Scientology Publications Organization C/O SH Denmark Jernbanegade 6 1608 Copenhagen V Denmark LOCAL CHURCHES COPENHAGEN Church of Scientology Hovedvagispade 6 1103 Copenhagen K Denmark Church of Scientology Frederiksborgvej 5 2400 Copenhagen V Denmark PARIS Church of Scientology 12, rue de la Montagne Ste Genevieve 75005 Paris, France VIENNA Scientology-Osterreich A-1070 Wien Marlahilferstrasse 88A/Stg. 3/1/9 Vienna, Austria BRUSSELS Church of Scientology 45A, Rue de l'Ecuyer 1000 Brussels, Belgium AMSTERDAM Church of Scientology Singel 261 Amsterdam, Netherlands BERLIN Church of Scientology 1000 Berlin 12 Giesebrechstrasse 10 Berlin, Germany MUNICH Church of Scientology 8000 Munich 2 Lindwurmstrasse 29 West Germany GOTEBORG Church of Scientology Magasinsgatan 12 S-411 18 Goteborg, Sweden STOCKHOLM Scientology Kyrkan Kammakaregatan 46 S-111 60 Stockholm, Sweden MALMO Church of Scientology Skomakaregatan 12 S-211 34 Malmo, Sweden AFRICA JOHANNESBURG Church of Scientology 99 Polly Street Johannesburg, South Africa CAPE TOWN Church of Scientology 3rd Floor, Garmour House 127 Plein Street Cape Town, South Africa PORT ELIZABETH Church of Scientology 2 St Christopher's 27 Westbourne Road Port Elizabeth, South Africa 6001 DURBAN Church of Scientology 57 College Lane Durban, South Africa PRETORIA Church of Scientology 224 Central House Cnr Central & Pretorious Streets Pretoria, South Africa BULAWAYO Church of Scientology 508 Kirrie Bldgs. Abercorn Street Bulawayo Rhodesia