HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 23 APRIL 1968 Gen Non-Remimeo Issue I Franchise "THE FSM OF THE YEAR" At the end of every year each Scientology Organisation sends in the statistics of their best FSM to Distribution WW. Distribution WW then compares all the stats of the most people sent in and picks the best FSM. This FSM is then "The FSM of the Year" and a special silver cup is sent and presented at the FSM's Org. Then a full article is prepared on their wins and successes, methods used and photograph. The above is then condensed into an interesting leaflet and sent to all FSMS. This is a basic layout-one can elaborate on it in years to come. Lt. Diana Hubbard LRH:jc.rd Staff Hostess Copyright Cc) 1968 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 5 JUNE 1968 Issue III Remitneo FSM COMMISSIONS FSM percentages are corrected and established as follows. 15% will be paid for any selectee routed on for auditor training. I Ollo will be paid for any selectee routed on the solo line. Auditors' route has not been promoted heavily enough and thus this additional award is made. Auditors are needed. The planet needs Clears. The-4th Dynamic needs auditing. Get auditors in. L. RON HUBBARD LRH:js.rd Founder Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED 345 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 15 APRIL 1969 Remimeo Distribution Division Hats FSMs Franchise FIELD STAFF MEMBER AWARD PROGRAMME Based on the tremendous success of the original FSM Award Programme instituted at St Hill, it now becomes Policy for all Orgs to run a quarterly FSM Award Programme. Such Award Programmes have been significant factors in booming Orgs. The Programme must be worked out by each Org to suit local conditions, issued as an ED to all FSMs and revised quarterly, Awards are made on the basis of the amount of FSM Commissions received and are to consist of books and lower level courses. For very high stats Academy Courses may be awarded. Processing is not awarded. Awards are transferable to family or bonafide members of a centre or group with which the recipient is connected. The Field Awards Officer is responsible for this Programme and for ensuring all awards are announced and delivered each quarter. Tom Morgan Public Exec Sec WW Jim Keely Qual See WW Bruce Glushakow HCO Area See WW Ad Council WW Rodger Wright LRH Comm WW Jane Kember The Guardian WW for L. RON HUBBARD Founder LRH:ei.cden Copyright (DI969 by L. Ron Hubbard ALL RIGHTS RESERVED 346 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 10 NOVEMBER 1969 Remimeo Issue I Franchise Pub Divs Org Franchise Hats FSM AWARDS Hereafter, Awards based (in the numbers of FSM Commissions paid as in FSM contests MAY BE PAID ONLY TO SINGLE INDIVIDUALS OR SINGLE ORGS OR FRANCHISES WHICH DID THE ACTUAL SELECTION. No one may claim an award or bonus or contest prize by reason of multiple franchises or multiple orgs or several individuals. Example: Joe Blow turns in a claim for prizes based on 39 selections which represent 10 franchises. The claim is not valid. It must show which franchise selected what and that one franchise that turned in the most is the potential winner unless some one else turned in more. Example: Tom Sikes turns in 4 selections as an entree in the contest. Joe Blow turns in 56. But Blow's "56" is made up of selections from 52 FSMS. The most any single FSM selected in that group was 3. Tom Sikes wins the bonus contest. OTL ELIGIBILITY No OTL is eligible for a contest bonus award by reason of selections. It may select and collect FSM Commissions but is not contest eligible. SAINT HILLS No SH is eligible for contest prizes for selections to AOs. SHs may select and collect commissions but are not eligible for contest prizes. SCN CENTRAL ORGS The Central Continental Org (where the Continental EC is located) is not eligible for contest prizes. It should select and receive FSM Commissions but is not contest eligible. STAFF MEMBERS SO members, AO and SH staffs and the staffs of Central Orgs are NOT eligible for bonus awards by reason of FSM selections. ELIGIBILITY Scn Orgs other than above, individual franchises, Gung Ho groups, Official Scn groups, staffs of these and individual field FSMs are the only ones eligible for FSM contest bonuses. None of these named may combine their selections as an entree in an award contest. LRH:ei.rd L. RON HUBBARD Copyright (c) 1969 Founder by L. Ron Hubbard ALL RIGHTS RESERVED 347 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 27 SEPTEMBER 1970 Issue I Remimeo Cashiers Div IlIs Pub Div Hats Organization Seties No. 6 Div 11 Hats FSMs F/Os CUTATIVE PRICES HCO PL of 27 Apr AD 15 "Organizational Price Engram" is fully valid and must be followed. It explains why price cuts damage orgs. Price cuts are forbidden under any guise. 1. PROCESSING MAY NEVER BE GIVEN AWAY BY AN ORG. Processing is too expensive to deliver. 2. BOOKS MAY NEVER BE GIVEN AWAY BY AN ORG OR BY PUBS ORG. They are too expensive to manufacture. 3. FSM COMMISSIONS MAY NEVER BE PAID ON DISCOUNTED OR CUT RATE ITEMS. If an FSM can't sell for full value he does not rate any commission. 4. SCHOLARSHIPS FOR COURSES ARE LIMITED TO INTERNESHIPS, HSDC AND ACADEMY LEVELS. 5. COURSE SCHOLARSHIPS ONLY MAY BE OFFERED FSM ON CONTEST AWARDS. 6. SCHOLARSHIPS ARE ONLY AVAILABLE TO WORKING FSMs OF PROVEN SELECTEE SUCCESSES. 7. ALL SCHOLARSHIPS AND AWARDS OUTSTANDING TERMINATE IF NOT TAKEN BEFORE I JANUARY 197 1. S. FSM COMMISSIONS ARE PAID ONLY ON THE ARRIVAL OF A STUDENT OR PC, NOT ON RECEIPT OF THE FEE. Adv payments are sometimes refunded. 9. ONLY FULLY CONTRACTED STAFF IS AWARDED FREE SERVICE, AND THIS IS DONE BY INVOICE AND LEGAL NOTE WHICH BECOMES DUE AND PAYABLE IF THE CONTRACT IS BROKEN. 10. FSM BONUS AWARDS TO ORGS MAY ONLY BE DELIVERED TO CONTRACTED STAFF MEMBERS OF THAT ORG. L. RON HUBBARD Founder LRH:sb.rd Copyright (c) 1970 by L. Ron Hubbard ALL RIGHTS RESERVED 348 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 16 DECEMBER 1970 Remimeo FBOs Treas Secs Dept 8 Public Divs AOSH DK St Hill UK ASHO SH FSM BONUS AWARDS Saint Hill FSM bonus awards to orgs or franchises may only be a portion of an SHSBC course such as one level. The Course portions when amounting to a full course may only be given to a staff member whose contract begins or is re-signed on return to the org and for which the org holds his signed note payable in the event of breach of contract. Saint Hill FSM bonus awards to persons not org or franchise connected should be a portion of the SHSBC until a whole course is earned. Lt Vicki Polimeni, CS-3 LRH:VP:nt.aap From LRH Conference Notes Copyright (DI970 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 31 JANUARY 1971 Remimeo Cashiers Div 3s Public Divs Hats FSMs Franchises FSM CONTEST AWARDS (Modifies HCO PL 27 Sept 1970, CUTATIVE PRICES) FSM Awards outstanding as of 27 September 1970 were to be taken by I Jan 1971 or forfeited by the above policy letter. Many were not able to arrange to take their awards within the stipulated time. In response to public requests the deadline for claim and use of such awards is abolished. Lt. V. Polimeni LRH:VP:nt.rd CS-3 Copyright (D 1971 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 349 HUBBARD COMMUNICATIONS OFFICE 3 7 Fitzroy Street, London W. I HCO POLICY LETTER OF 24 NOVEMBER 1958 OFFICE OF THE EXECUTIVE DIRECTOR HASI GROUP SECRETARY The post of Group Secretary must be full time and must not be, repeat, must not be held by a sales personnel. The registrar may not be Group Secretary. The Group Secretary must be: 1. A person interested in groups. 2. A person with skill in handling groups. 3. A person who can lecture to groups. 4. A person who can handle ARC breaks well. 5. A person who can audit engrams Scientology 1958 style. (An ACC graduate.) The Group Secretary may have reasonable travel expenses out of town but not taxi fare. GROUPS A group need not have a quota of pro or international members but may be composed only of a majority of Associate Members to have the right to use Scientology materials. An unregistered group has no right to use Scientology materials as per HCO awarded franchise. A group certificate may be awarded to any group of people if the Group Secretary is informed of (1) the name of the group, (2) its leader and (3) its address, but the group leader does not have to do more than say that his group contains five or more members. He need not give their names. He must certify there is a majority of Associate or Int members in his group. The HASI may not accept a list of his members. There is no fee, no cancellation save by "bad usage" which means to beat the drum for something else or to fight the HASI. The Group See handles correspondence, group certificates, programs, lectures, information in general and heals group or individual group member ARC breaks. The group leader needs no certificate. The Group Secretary must not try to sell groups anything. He can mention books and services when asked. The Group Secretary personally may give lectures and engram running or auditing demonstrations but may not charge for them. The Group Secretary's services are always free. He may accept housing and meals in fact but not cash for them. HE MAY NOT PROCESS PEOPLE FOR A FEE AT ANY TIME DURING HIS ACTIVITY AS GROUP SECRETARY ON PAIN OF CERTIFICATE CANCELLATION. ONLY THIS HAS HURT THE POST BEFORE. NOR MAY COLLECT A LIST OF FUTURE PROSPECTS FOR AUDITING WHILE GROUP SEC. As his job grows he may be aided by an Asst Group Secretary. The Group Secretary belongs in the Dept of Promotion and Registration. All group troubles and difficulties are referred to him as well as all group promotion. He may not have separate group files but can have the materials of CF on groups for his use. He should make his first order of business the repair of the whole of the Sterling area group system and heal all ARC breaks. L. RON HUBBARD Executive Director LRH:mp.rd HASI 350 NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE HUBBARD COMMUNICATIONS OFFICE 1812 19th Street N.W., Washington, D.C. HCO BULLETIN OF 6 JANUARY 1959 FIELD ACTIVITIES To: All Scientologists For Scientology to go well in any area, it is only necessary for the trained auditor in that area to follow the following steps: 1. Get good results on every pc processed individually, 2. Operate a group and do PE and Group Processing. 3. Keep the group recruited. It is not necessary that a field auditor has great sums of money to finance his activity. All successful Scientology activities have financed themselves. In extreme, an auditor with no pcs to keep him going can get a job and run a group evenings until the income of the group activity makes the job unnecessary. The keynote of handling any area is to bring order. Every time you put some order into a pc or a group, or society, a little confusion blows off. Ignore the confusion. It is transitory. Order is not. It stays. Therefore the more order (not necessarily the more activity) you put into things the more continuance you have. This is new data, extremely important and should be carefully gone over again and again and applied. It is data that brings big wins in a society, a group or a pc. Bring a little order. Get the pc to see that he can bring order into his affairs. Ask him bluntly, "What order could you bring into your life?" And his case will start resolving. The highest ability of a thetan is to Bring Order. Therefore, orderly processing brings results, disorderly processing does not. All an ARC break is is a disorder. What order, then can a trained auditor bring into his area? Into his own life? Into his pc's? Into his group? That is the question worth answering. The confusion that flies off when the order is entered in seems so important to many auditors that they Q and A with it. They stop pursuing order and start pursuing confusion. Never change from order to disorder just because confusion blows off. Let the confusion go. If you want it all gone, just put more order into it. That's why CCH works when properly used. An auditor who just starts a group blows some disorder out of a society. The disorder flies into view. Ignore it. Just put some more well-run, exactly -scheduled group there. More disorder discharges. Order put in too suddenly always discharges disorder too fast. That's an explosion. You don't want that. Leave explosions to the government (its highest level of entering order is to blow everything up). Here's a program. Get hold of all the people you have processed in the area you are in. Give them an interview. In it, ask each one, "What order are you trying to bring into your life?" "What part of your life?" Tell them that's what Scientology is trying to help them do. You'll have more pcs. Weld them into a group. Give them some group processing Tone 40. Bring order into their lives. Take responsibility for every pc's whole life. Take responsibility for all the reactive banks in your area. Clear them up by bringing more order. Money cannot flow back to you on disorderly lines. AUDITOR CONFIDENCE Every field auditor has had some loses. These cut down his confidence. He should rebuild his confidence. He should rebuild his confidence as his first step. He failed where he failed to bring order into lives. Therefore, he had better now discipline himself to use one simple process and use it right and without change until he has won with it. Don't change the process because it blows off disorder. To the devil with the disorder-put the order in regardless of how much disorder it blows off; 351 KEY REHABILITATION PROCESS 1. Start session. 2. Find out if the pc has an auditor. 3. Find out if the pc has an auditing room. 4. Ask pc (goals) "What part of your life would you like to bring some order into?" Two way comm on it for no more than five minutes. Get into session then. 5. For one hour at the beginning of each session every session run "Look around here and find something you have." Only that command. If pc originates, understand and acknowledge. DON'T DO ANYTHING ELSE ABOUT IT. 6. For remainder of session run "Recall something you have done." When he says he has, acknowledge only. Session after session run nothing else but this. And you'll bring order to a pc, believe me. And he'll have great case changes and he'll be moving forward toward clear. This process will give you wins unless you do something else to vary it. The only people it doesn't work well on are nearly unconscious. On these only CCH 1, 2, 3 and 4 work. If the process doesn't bite at all, use CCH 1, 2, 3 and 4. But don't worry it will bite-if you keep your mouth shut and don't flub. Now you want some wins. Don't talk to the pc much during a session. Use TR 4 whenever he talks. Keep him reassured, happy, comfortable and don't let him out of session until you end it. And you'll win. If you lose, it's because you got fancy or chopped the pc up. Factual Havingness will ease off p.t. problems and ARC breaks. That's why you use it for an hour always. If a process regimen comes along that's simpler or better than the above I'll let you know right away. Until then, this is the very best you can do. GROUP RECRUITING Groups fall apart on sloppy scheduling. They need one night a week at the minimum. Always the same night, same hours. That's order. Always a one hour lecture and one hour group processing Tone 40. We have new phonograph records of lectures for you. They're cheap. Buy them. When you have a group processed a while get people into an HAS Course. Teach them TRs 0 to 9 and then let them co-audit on exactly the above regimen. By permitting co-auditing, the trained auditor actually gets more pcs. Charge for co-auditing consultations. Keep them at it. We're taking the lid off. The country is full of people. They should be in groups and co-auditing. In that way we'll bring enough order to the country to make even it survive. By the way, HCO Washington, D.C. will issue a Hubbard Apprentice Scientologist certificate to anybody you guarantee has passed TR 0 to 9 without charge to you. We trust you to make sure they're good. In recruiting a group, keep explaining Scientology as something that helps people bring order into their lives. You'd be amazed how little order they believe they can inject. Call on new people. Run an ad for your group: "Tired of Being Human? ........ Scientology Group Clears People." or "Does Life Seem Disorderly?" Join the ........ Scientology Group and begin to win for a change." We need action. In an all but leaderless world, somebody has to make some people. Let's begin. L. RON HUBBARD LRH:rd Copyright (c) 1959 by L. Ron Hubbard ALL RIGHTS RESERVED 352 HUBBARD COMMUNICATIONS OFFICE 1812 19th Street N.W., Washington, D.C. HASI POLICY LETTER OF 10 FEBRUARY 1959 GROUP SECRETARY The post of Group Secretary must be full time and must not be, repeat, must not be held by a sales personnel. The Registrar may NOT be Group Secretary. The Group Secretary must be: I . A person interested in groups. 2. A person with skill in handling groups. 3. A person who can lecture to groups. 4. A person who can handle ARC breaks well. The Group Secretary may have reasonable travel expenses out of town but not taxi fare. The Group See handles correspondence, group certificates, programs, lectures, information in general and heals group or individual group member ARC breaks. The Group Secretary must not try to sell groups anything. She can mention books and services when asked. The Group Secretary personally may give lectures and engram running (if trained in engram running) or auditing demonstrations but may not charge for them. The Group Secretary's services are always free. She may accept housing and meals in fact but not cash for them. SHE MAY NOT PROCESS PEOPLE FOR A FEE AT ANY TIME DURING HER ACTIVITY AS GROUP SECRETARY ON PAIN OF CERTIF- ICATE CANCELLATION. ONLY THIS HAS HURT THE POST BEFORE. NOR MAY COLLECT A LIST OF FUTURE PROSPECTS FOR AUDITING WHILE GROUP SECRETARY. As the job grows, she may be aided by an Asst Group Secretary. All group troubles and difficulties are referred to the Group Secretary as well as all group promotion. She may not have separate group files but can have the materials of CF on groups for her use. She should make her first order of business the repair of whole of the Dollar area group system and heal all ARC breaks. GROUPS A group need not have a quota of pro or international members but may be composed only of a majority of Associate Members to have the right to use Scientology materials. An unregistered group has no right to use Scientology materials as per HCO awarded franchise. A group certificate may be awarded to any group of people if the Group Secretary is informed of (1) the name of the group, (2) its leader and (3) its address, but the group leader does not have to do more than say that his group contains five or more members. He need not give their names. He must certify there is a majority of Associate or International members in his group. The FC may not accept a list of his members. There is no fee, no cancellation save by "bad usage" which means to beat the drum for something else or to fight the FC. The Group Secretary handles correspondence, group certificates, programs, lectures, information in general and heals group or individual group member ARC breaks. L. RON HUBBARD LRH:gn.rd President 353 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 28 AUGUST 1959 CenOCon ATTENTION ALL GROUP SECRETARIES If money is charged for anything, even dues, it's a Centre and not a Group and must be enfranchised. If no charges are made, it's a Group. NW:brb.rd Copyright (c-) 1959 HCO Secretary WW by L. Ron flubbard for ALL RIGHTS RESERVED L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE 3 7 Fitzroy Street, London W. I HCO POLICY LETTER OF 22 APRIL 1960 Re-issued from Sthil CenOCon GROUP SECRETARY Due to the subsequent establishment of the Franchise Programme for Auditors supervised and conducted through HCO offices, the Hat of Group Secretary can be worn by the Assistant Registrar. This change can be made at this time due to the smallness of Lay Groups. LRH:js.gh.rd MARY SUE HUBBARD Copyright (c) 1960 Organization Supervisor by L. Ron Hubbard for ALL RIGHTS RESERVED L. RON HUBBARD HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 21 SEPTEMBER 1965 Issue III Gen Non-Remimeo CORPORATE NAMES GROUP NAMES The only corporation that may use the word "FOUNDING" in its name is the FOUNDING CHURCH OF SCIENTOLOGY OF WASHINGTON D.C. Any other corporation in the USA or elsewhere including the word "Founding" in its name must change it by Board resolution, filing name change correctly before relevant authorities. No group or congregation, etc, incorporated or not, ma use the word I y "Founding" in its title. Any such existing shall change their name in accordance with this policy. LRH:ml.rd L. RON HUBBARD Copyright (c) 1965 by L. Ron Hubbard ALL RIGHTS RESERVED 354 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 24 NOVEMBER 1968 Issue 11 Remimeo All Div 6 Hats Public Div Hats THE GROUP OFFICER Every org must have a Group Officer who is under the Director of Clearing in Div 7 for 9 Div Org or in Dept 17, whichever is applicable. The Group Officer is responsible for the welfare and expansion of all local Scientology Groups in the field. To aid and supply them with materials and increase their growth. Main policies to follow are the Boom Formula, certain points of Policy Letter of 20th Nov 65 and the booklet on Scientology Groups soon to be released. Here is a small outline of the Group Officer's duties: I . Keep in communication with all local Scientology Groups. 2. Expand, and make new groups. 3. Officially register each group and issue it a group certificate. 4. Supply Groups with posters, flyers and things they can promote with, and group programmes for itself and the Community. 5. Make sure groups follow policy and that each has a President, Secretary and Treasurer and that posts stay filled. 6. Keep Ethics in and good order amongst Groups. 7. Back them up all you can. Groups are like your ambassadors in the field and they are a very effective activity in channeling the raw public to Scientology orgs and very useful in initiating and handling community programmes. Keep in a good liaison line between the group and the Org. Answer a Group's queries. Give them assignments. Remember never to flood a group with or,ders-let them get on with their jobs. You do your job and the Groups will do theirs. Lt. Cmdr. Diana Hubbard CS-6 for L. RON HUBBARD Founder LRH:DH.Idm.ei.rd Copyright (E) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED [Replaced by HCO P/L 24 July 1969 Issue 111, The Groups Communicator, page 356.1 355 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 24 JULY 1969 Remimeo Issue III Div 8 Hats (Replaces HCO PL 24 Nov, 1968) THE GROUPS COMMUNICATOR Every Org must have a Groups Communicator in the Field Comm Unit of the Field Data and Advice Section of Dept 24. The Groups Communicator is responsible for the welfare and expansion of all local Dianetics and Scientology Groups in the Field. The Groups Communicator duties include: 1. Keeps in communication with all local Scientology and Dianetics Groups. 2. Is the terminal in the Org for Groups for data and advice in order to make them successful. 3. Ensures that the Field Material Supply section provides groups with promotional materials and other material they require in order to operate and disseminate. 4. Make sure each group has been officially Registered and a Certificate issued by the Field Establishing Unit. 5. Make sure groups follow Policy and that each has a President, Secretary and Treasurer and that posts stay filled. 6. Keeps Ethics in and good order amongst Groups. 7. Back groups all you can. They are like your ambassadors in the Field and they are very effective in channeling the raw public into Scientology Orgs and very useful in initiating and handling community programmes. Keep in a good liaison line between groups and the Org. Answer a group's queries. Give them service. Set assignments for them. Remember never to flood a group with orders. Help them and let them get on with their jobs. Tom Morgan - Public Exec See WW - Exec Council WW Rodger Wright - LRH Comm WW Leif Windle - Policy Review Section WW Jane Kember - The Guardian WW for L. RON HUBBARD Founder LRH:TM:ei.cden Copyright (D 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 356 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 2 DECEMBER 1968 Remimeo All Orgs Div 6 Hats Students FSMs and Franchise GUNG-HO GROUPS GUNG-HO GROUPS are composed of local Scientologists in the field, any friends who are interested and general public members. First a Captain, Secretary, Treasurer and Public Officer must be elected by the group. When the group is formed, it must contact the Group Officer of the nearest org and give its address and the names of its officers and members, etc and apply for a GROUP CERTIFICATE. GUNG-HO means "Pull Together" in Mandarin. It pulls together other groups in the community to work towards the betterment of society and of the area. The Groups Programme works on the motto: A COMMUNITY THAT PULLS TOGETHER CAN MAKE A BETTER SOCIETY FOR ALL. The Group's purposes are:- I . To discover the purposes and targets the citizens as individuals in its area consider most desirable to improve the area. 2. Co-ordinate these targets into long range community objectives and publish and arouse interest in them. 3. Work with other civic groups to co-ordinate action on these targets by means of planning of short range targets each civic group is to do, (the short range being parts which when done add up to a long range target). 4. Study and use Scientology to improve the reach of one's own group and the leaders of other groups. ..... . .... ... . The Group Officer of the nearest org will direct, keep in communication with and supply promotional literature to all GUNG-HO Groups. Each Gung-Ho Group must choose a Master at Arms whose sole duty is to eject from the group people who enter the group to try to break up the group or pervert it to destructive ends. He or she may also hold hearings when disputes arise and bring them to a satisfactory solution or agreement. The Master at Arms has the additional duties of Inspection and keeping order. If a serious out ethics situation does occur then he or she must notify the Ethics Officer at the local Org. Such a group as GUNG-HO is vital. Gung-Ho Groups can and should take an active part in the community, working with various civic groups, clubs, churches and parishes to achieve the area's targets; creating harmony, peace and co-ordination. Why fight anymore? Get people to do something constructive and improve society. Make a safe environment. The role of the Field Staff Member in a group is to get as many persons in the group trained and processed at the nearest Scn Org as possible and through the group 357 contacts to get as many civic leaders and civic group leaders trained as possible. FINANCE Most groups run by membership fees or contributions and are rarely prosperous enough to maintain themselves. The group activities are financed by the following: I . A percentage of FSM commissions. 2. Membership fees. 3. Any contributions. 4. Course fees for courses it teaches, FSM COMMISSIONS An PSM using the group to send persons to Scientology Orgs of course cannot expect the group to continue to exist unless he allocates a certain percentage of his commissions to its Treasury. This could be done on one of three arrangements: (a) The FSMs working in or with the group allocate automatically as soon as the commission is received by him or her from the Org say 5% of the 10% (meaning 50% of what he receives). This would be paid to the Treasurer of the group. Or: (b) The group itself is the FSM, receives all commissions and pays the person who signs up selectees in the group name 50%, the group retaining the remainder. Or: (c) The group as the official FSM of the area receives all the fee and has its group staff members do the selection. Of these (b) is probably the most workable. As the operating group if functioning well, would triple or quadruple the potential sign ups for FSMS, the halving of the commission would benefit one and all. Plan,(c) is the one used by Scn Orgs in selecting people to higher Orgs, but is not actually all that workable. There are undoubtedly other plans and arrangements that could be made. The whole point here is that an independent FSM depending on the group for spade work has to contribute to the group's survival or the cycle will break down. And roi)ing FSMs entering the area should work through the group as this in past years was a very sore point and hurt groups who had then to clean up the pcs left unfinished and all that, MEMBERSHIP FEES Group Members should pay a fee yearly to the group. It is about $2.50 to $5.00, but is up to the local group as it is their money. Membership fees cover postage and mailing costs to members but not very much mote. It is a minor but necessary source of income. The Group Member of course gets a membership card and pin for his membership fee. 358 CONTRIBUTIONS The most heavily worked over income point of most civic-minded groups is the obtaining of contributions. These can be quite sizeable. They do not however come easily unless the group has a non-profit status and the patron can thereby deduct it from his income tax. A group, however, that registers as a charity and is a member of existing non-profit organisations can obtain contributions. Governments have been known to contribute large sums to groups. Contributions should be worked at but should be regarded as an irregular source of income and not counted on for the general running expenses of a group. Rather, they are like an affluence, and major projects are the best use for contributions and the best reason to get them-such as a new building for the group or a new hall, things like that. COURSE FEES The group can teach four types of courses: (a) Group Organisations. (b) Basic Management. (c) Personal and Family Management. (d) Basic Scientology Book study. These are not expensive courses. Their fees are comparable to those charged by Franchise Centres for HAS Courses, etc. The Group's Courses are packaged, easily supervised, checksheet courses, run on a regular evening schedule. All the fees go to the group. FRANCHISE CENTRE IS DIFFERENT A Franchise Centre is different entirely from a Gung-Ho Group. One can easily benefit from the other. But the Gung-Ho Group is there to speed up and smooth out the society and civic organisations and make a better community atmosphere directly. The Group is a society entrance point. The Franchise Centre is basically a Scientology training and processing activity for individuals. The Group works on other dynamics-notably the 3rd and 4th. GROUP ORG BOARD For a Forming Elementary Group The Group President is in general charge of the group. The Group Communications Executive handles communications and dissem- ination and is very like the HCO Exec Secretary. The Group Organisation Executive handles Finance and training and is compa- rable to the Organisation Executive Secretary. The Group Public Executive handles Qualifications, Distribution and other actions like the Public Executive Secretary of a Scientology Org. (In a Scientology Org, Qualifications is under Organisation, not Public.) 359 Group Liaison Officer Target Apportionment Officer Individual Contact Officer Certs and Awards Officer Review Officer Examinations Officer Operations Officer Training Officer z C) > Tech Services Officer Materiel Officer Disbursement Officer Income Officer z Registration Officer Publishing Officer z 0 > Project Planning Officer Master at Arms Communicator 0 Recruiting Officer DUTIES EVERY PERSON IN THE GROUP WITHOUT EXCEPTION IS ON THE ORG BOARD AND HAS DUTIES AS POSTED. The duties of the personnel in a Group are embraced by the title and the functions under him. The rule is that ONE IS RESPONSIBLE FOR EVERYTHING IMMEDIATELY BELOW HIM ON THE ORG BOARD. One can then have as few as one person (who then does all these things) or as many as are needed or can be used. 360 However, when the Group gets above 50, the Org Board is expanded to 27 departments from the 18 now indicated. People as they join the Elementary Group fit in where the load is heaviest. The Recruiting Officer recruits Group members and acts as Reception and keeps the Address Files. The Communicator handles all communications of whatever kind, in and out. The Master at Arms keeps order at meetings and ejects people trying to break the group up. He also inspects things and reports on them to the Communications Executive who in turn informs the President or other Group members. The Project Planning Officer finds, figures out and draws and writes up all the steps of a project or programme after it is agreed upon by the Executive Council. The Publishing Officer publishes the steps of anything, the literature of anything; if it's published he publishes it to our outside groups. He also keeps a library and files of programmes and any pamphlets issued or sold by the Group. He is also the Press Relations Officer until one is appointed to his department. The Registration Officer registers members, other groups, students, congresses; anything where a membership is concerned is registered by the Registration Officer (and any card is issued by Certs and Awards). The Income Officer cashiers and receives and bills for any income owed. The Disbursement Officer pays all bills from Treasury. The Materiel Officer keeps up the property and quarters of the Group, anything it owns, repairs it, sets up meeting chairs and cleans them away. And inventories things. The Tech Services Officer sees students are routed and cared for, sees other groups when meeting together are routed and handled. His business is bodies, to what are they assigned, where do they go. The Training Officer handles all training of whatever kind, including the training of the group. And any school. The Operations Officer actually handles and directs all operations programmes and projects in progress. The Examinations Officer examines anyone trained or being trained and any project or programme. In event of any breakdown in anything, such as a project or programme, the Review Officer grabs it and corrects it or gets it redone. The Certs and Awards Officer gets made up and issued all Certificates, memberships or otherwise, pins, etc as well as Conditions. The Individual Contact Officer is in charge of Polls for purposes from Individuals in the public. These form up in Project Planning into specific long range TARGETS for the area of the group. The Target Apportionment Officer apportions short range targets to other groups which when all done make up the completion of long range targets for the whole area. The Group Liaison Officer is in 6ontact with other groups to be sure things are going right and patches them up and keeps them going. (Of course by "other groups", we mean civic groups, businesses, etc.) The Communications Executive makes sure the six functions under him or her happen whether manned or not, singly manned or assisted by more than one in each spot. The Organisation Executive is in charge of all those six functions below him. The Public Executive is in charge of all those functions below him. The President sees that the Group Org Board form is held and that the functions and actions of the Group occur and that the Group is successful. 361 The three Executives (Communications, Organisation, Public) form an EXECUTIVE COUNCIL. This passes on all matters of importance and originates programmes. The President is the CHAIRMAN of the Executive Council. This is a very fundamental Organisation, done with simplicity. It will function. When more than 50 are serving in the Group and it is active, then the basic pattern is expanded properly. Each Executive gets one more department so that there are nine. And each department gets 3 sections. But the functions remain more or less the basic group pattern. It is best to start with a simple pattern. This pattern also adapts to any business or any civic group. POST THE BOARD The Org Board of the Group is posted conspicuously. It is best done on a varnished board or a forinica board varnished over. Names are printed or typed or DYMO stickered. If the board isn't varnished, tape and dymo strips can't be pulled off easily and stuck back on. Christmas red, green, yellow tape is used to separate the different departments and parts of the group Organisation. FUNCTION It is forbidden to obtain long range targets from civic groups or businesses. One only obtains long range targets by ringing doorbells and going into shops and asking individuals what they think should be done on community projects. When enough of this is done then the Project Planning Officer sums the results of the poll up into LONG RANGE OBJECTIVES. The Publishing Officer publishes these as a pamphlet for the Gung-Ho Group that also explains the group's purpose. The Pr 'ect Planning Officer now breaks these long range ones down, each one Oi down into possible short range ones, gives them to the Group Apportionment Officer to see if he can get them lined up to various Civic groups or businesses as their portion of the long range target. By keeping I or 2 long range targets going (by getting other groups to do the short range parts) the long range targets can be met for the community. The Publishing Officer keeps public attention on progress (in the press, etc) and makes heavy capital out of a completion of a long range target, giving the Civic Groups or businesses lots if not all the credit. There is no unit in the world that goes to the public to discover what's really wanted and needed. And no group exists to act like a source and coordinator in the community. Thus the Gung-Ho Group is new and needed and can become very influential and worthwhile. RULES The Gung-Ho Group is only interested in constructive Targets. It is interested only in the greatest good for the greatest number (of Dynamics). LRH:jp.ei.rd L. RON HUBBARD Copyright (D 1968 Founder by L. Ron Hubbard ALL RIGHTS RESERVED 362 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 3 DECEMBER 1968 Remimeo All Orgs Div 6 Hats Students FSMs and Franchise GUNG-HO GROUPS POLTR # 2 Gung-Ho Groups introduce a new idea into social or civic groups. They are working groups. Most such groups are mainly concerned with keeping the members interested, having "group programmes", etc. These groups are hard to form, hard to keep going. The usual old time type group was a sort of audience for somebody that met once a week, evenings or lunch or dinner that then got spoken to by somebody about something. If the group had anything to get done, it formed a committee. Then only one or two in the committee did anything about it. The result was that the dynamic quality of the group was missing. Such groups tended to "squirrel" (which means go off line). Some wild new idea would come along and the group members, being bored, would chase off. The essences of a true group are participation and contribution. Group members must be able to participate in action to become a true team. And each must be permitted to contribute to the action for a group to generate a life of its own. Giving money or things to a group are both a form of participation and contribution. But while this is an important matter, it does not involve actual action. Thus a contributor of money or objects to a group is yet withholding himself and his time. One should seek contribution of money and things. But the status granted for this is that of patron or associate, not of a true member of the group. Thus oiqe must sharply differentiate in giving out "membership" cards between the contributor of money or things and the action member, by always calling the money contributor ail "associate" or a "patron" and the time and effort contributor a "full member" or a "true group member" or an "active member" on the card. An active member should have a full credentials card with picture, thumb print and description. An associate just a name typed on a card. Groups that become members of the Gung-Ho Group are in fact "Associate Group Members". They receive a large certificate as Associate Group Members of the local Gung-Ho Group, as issued by the local Gung-Ho Group. TRUE GROUP MEMBER The True Group Member is part of the or-g board, has a post on it and has duties relating to his department. Where there is more than one person in a department (of which there are 18 on the Basic Board) Ws title is the department name plus a function such as "Recruiting 363 Letter Writer" or "Communications Telephonist" or "Master at Arms Inspector". MEETINGS The group should "meet" 2 or 3 times a week on exactly scheduled evenings or weekends. Saturday and Sunday afternoons. These evenings or afternoons should be those which normally are not connected with events. For one thing the group members will be free and for another, people will be home. The group transacts the bulk of its work according to the posts of members during its meetings. It doesn't have meetings and then at some unnamed time in the week get its group work done. It gets its group work done and works as an organization during meetings, each to his own post. As the group gets affluent it should hire a permanent communicator who keeps the telephone manned and handles things during the week days. FAILURE TO KEEP A TELEPHONE MANNED AND FAILURE TO ANSWER MAIL CAN NULLIFY ALL THE WORK OF THE GROUP. So, to begin, the group should have at least an answering service or somebody's phone. The group also has to have a mail address and a letterhead. OFFICE SPACE A typewriter, some chairs and office space of some sort are important to a group. No big outlay is needed at first. But the sooner a group gets something like permanent quarters the better off it will be. COMM SYSTEM The group should have a "Comm Center" in some safe place where it meets. A Comm Center is made up of baskets-the "beanstalk" type are best and EACH GROUP MEMBER HAS HIS OWN BASKET WITH HIS NAME ON IT. The Comm Center is best laid out directly below an org board and exactly follows the org board, in that several baskets are under part of the board and relate to that part of the board, with the most senior baskets highest. In this way one can locate the person on the org board and locate his basket at a glance. People sort into others baskets and empty their own basket. Notices can be distributed, etc. The Communicator takes care of the baskets and posting all Boards. TARGETBOARDS There are TWO different Target Boards. One Board is for the Gung-Ho Group, this gives the targets per department for current long range actions of the group itself.. It is called the "Gung-Ho Group Target Board". The other Board is the Community Target Board. On this is posted the long range targets of the Community and the short range targets of the various Civic groups. Targets are typed on a slip of paper and put under the Department's name. Various systems of posting can be used. THE MAIN THING IS TO POST THE TARGETS. 364 When short range targets are done they are marked off as done. When all short range targets are done, the long range target they made up is done. GROUP ORGANIZATION The principle and success of a true group organization is each member does his own specialized part. When you have a "group" where everyone in it each one does all the jobs, you don't have a group, you have chaos. The group won't expand. Thus each group member is responsible for his own job as assigned. HATS On a train, a locomotive engineer and a conductor each wear a different kind of hat. You will notice that various jobs in the society are designated by different hats. From this we get the word HAT as a slang term meaning one's specialized duties. This is one's hat. Usually when a person has been on a job awhile he knows what it consists of. He then should write up his HAT, meaning in this case a folder which contains past orders and directions which outline his job plus his own summary of his job. When one is transferred or leaves a post he is supposed to "write up his hat" which is to say, modernize this summary of the posts. HATS are kept and assembled and reissued by the Recruiting Officer who is in fact the Personnel Officer of the group and assigns personnel to posts. It is pretty grim for someone to take over a post newly which has no hat. Thus these hats are carefully preserved, turned in and reissued. These items, the Org Board, Comm Center, G H Group Target Board, Community Target Board and Hats are the basic items of a group. People and these can be organized into a highly dynamic effective group. ALL HANDS An action requiring a huge burst of activity is called an ALL HANDS action. Thus a mailing to be stuffed in envelopes and mailed, a huge doorbell ringing campaign to get individual purposes, a big drive to persuade civic groups by individual calls-all these are ALL HANDS actions. Thus a group member has two functions: I . His post in the group for which he is directly responsible and 2. ALL HAND actions where the whole group pitches in oh one fast project. Wise group leaders do not keep a group continually in an ALL HANDS condition. One of these is good for a sprint. The bulk of a group member's time should be on his own post, doing his specialized job. FLOW LINES It will be noted on the Org Board that it FLOWS from left to right. A person or particle enters on the left side and flows down to the right side. 365 This tendency of the board to flow particles from left to right is fine and it's designed to do that. But also this pull along the board gets into the true group members. They get pulled down the board on their posts. The Recruiting Officer has to watch it to keep from sliding on down into the duties of the last department. The President also has to watch it as he can get pulled into some lower part of the board and cease to be an overall supervisor of the group and just answer the telephone. The rule is, where you have a group member who is not doing his job, he pulls others into it. So when a group member finds himself doing another's job you know the other isn't doing his job. This is the prime reason for a disorganized organization. COMMITTEES The true group does not appoint Committees ever. That is a way to get no action. The way to get action is to get it done by the proper place on the board. TRAINING OFFICER Whatever else he does the first duty of the Training Officer is to teach group members and new group members the Gung-Ho Group policy letters and the functions of the Org Board, Comm Center, Target Boards and Hats. A primary reason for confusion in any organization is that people don't know the pattern, The one who has to know these things best is the President. Otherwise he cross assigns duties to the wrong parts of the board. ACTION The way to get active is to let people finish the actions they begin. The way to get no real action is to assign actions to the wrong parts of the board and then prevent people from completing what they start. A few simple targets actually executed are worth a thousand thought about and not done. All actions should be assigned to the right people and pushed to full completion, In this lies the strength of the group. L. RON HUBBARD Founder LRH:bw.ei.rd Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED 366 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 14 DECEMBER 1968 Remimeo All Orgs Div 6 Hats FSMs and Franchise HOW TO REGISTER GUNG-HO GROUPS When a newly started Gung-Ho Group reports in to the Group Officer at the nearest Org, the Group Officer must see that it is registered officially as a recognized Scientology Group as soon as possible. A Group Log is started at the Org in which all data is put down by the Group Officer. To do this a letter is issued as a temporary measure, to the group. The letter is typed on the Organization white letterhead paper. The text is as follows: Date The Group is hereby provisionally recognized as a valid Scientology Group and is on three months' temporary basis from the above date. Signed Public Executive Secretary Attested Group Officer The Group is logged, A carbon of this letter is kept in the Group Officer's files. This letter is valid for only three months in which time the Group must prove that it is a working functioning body. At the end of three months if the Group has proved itself the Group Officer mails a certificate packed in a mailing tube. The text of the Certificate is as follows: (Name of the Org at the Top) This is to Certify That is a valid Scientology Group Signed Public Exec Sec Dir Certs & Awards Group Officer As a tip one can use as paper for these certificates, the paper used for Bonds or shares which is white and ready-made with a gold or coloured border line. This was used for the old HDA certificate and proved very easy to use. Its size is about 13" x IO" in a medium rectangle. Lt. Cmdr. Diana Hubbard LRH:DH:Idm.ei.rd CS-6 Copyright (c) 1968 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 367 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo HCO POLICY LETTER OF 14 DECEMBER 1968 All Orgs Issue 11 Div 6 Hats FSM Franchise Students GUNG-HO GROUP COURSES The following small courses may be taught by GUNG-HO Groups: I . GUNG-HO Group Organisation 2. MIB Course 3. FSM Course 4. How to Run a Franchise Course 5. Non Technical Mini Courses on Administration. Lt. Cmdr. Diana Hubbard LRH:DH:ei.rd CS-6 Copyright (c) 1968 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 18 DECEMBER 1968 Remimeo All Orgs Div 6 Hats FSMs and Franchise WARNING Gung-Ho Groups GUNG-HO GROUPS When doing a survey to discover the targets of the area, you interview the public individual. YOU DO NOT interview Ministers of State, Government Officials, Presidents or Leaders of groups or firms to discover the targets of the area. RULE: INTERVIEWING LEADERS AND PEOPLE IN HIGH POSITIONS = NO TARGETS. If you interview such people, you will hit "GROUP THINK" and what they suggest as targets are rarely and not necessarily what the public want. Follow this rule strictly. It is naturally ok to inform officials of what you are doing but do not get involved in "officialdom", only social snobs endeavour to do this. Hobnobbing with people in high positions gets you nowhere in fact it steers you way off the purpose line of Gung-Ho Groups, which is to pull together the community and make a better society. So get your targets by interviewing the public, i.e. people in the street, workers, housekeepers and shop owners, just to mention a few. When you achieve this first important step then and only then can you co-ordinate and achieve these targets per P/L 2 Dec 1968 and advance with any progress. LRH:ei.rd CS-6 Copyright (c) 1968 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 368 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 30 DECEMBER 1968 Remimeo All Orgs Div 6 Hats FSMs and Franchise Issue to all Gung-Ho Groups THE PUBLIC PROGRAMMES OFFICER In every Org under the Group Officer should be a PUBLIC PROGRAMMES OFFICER. His hat is to organize and co-ordinate Gung-Ho Groups. He gets them started. His job takes him into the field contacting FSMS, Scientologists and the general public (especially those connected to other groups in the community). He gets these people together and starts a Gung-Ho Group formed as per Policy Letter 2 December 1968. Its members can range from business directors to shop keepers or from charity organisers to Bank owners. The actual committee is made up of local Scientologists in the field. The Public Programmes Officer having recruited the group together, has the group do a survey from door to door, etc. to discover the targets and purposes of the community in the area. He must get regular reports on their progress and discoveries and co-ordinate their activities. The Public Programmes Officer stays exterior so that he may co-ordinate. He must not bog down into minor steps. The Public Programmes Officer NEVER makes up programmes. He gets the Gung-Ho Group to put together programmes (which are composed of short range targets given to fellow groups to do to achieve the target found in the survey). HA TR ULE:- THE PUBLIC PROGRAMMES OFFICER STARTS, ORGANISES AND CO-ORDINATES GUNG-HO GROUPS. STA TISTIC:- Number of Public Programmes completed. and .-Number of operating people in Gung-Ho Groups. Historical Note: This post has been created due to the success of a pilot project started in H.A.P.I. Org in Scotland early this year. Ron McCann was the original programmes officer (as the post was called then). He started two committees and flooded Scotland with a new interest in the improvement and help of Scotland. Many thanks to him. L. RON HUBBARD Founder LRH:ei.rd Copyright (c) 1968 by L. Ron Hubbard ALL RIGHTS RESERVED 369 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo HCO POLICY LETTER OF 31 JANUARY 1969 Gung Ho Groups Div 6 HUMANITARIAN OBJECTIVE AND GUNG HO GROUPS It is pretty hard to handle a downstat (one with low, declining statistics). It is easy to handle an upstat. In a, world which is taught by the old school that it is a dog-eat-dog, jungle world, one has incoi-npetent governments, wars, pressure groups, conflicts, economic pushes and generally a hard environment in which to operate. The Humanitarian Objective of Scientology is-TO MAKE A SAFE ENVIRON- MENT IN WHICH THE 4th'DYNAMIC ENGRAM CAN BE AUDITED. A suppressed and insecure society is a hard one in which to operate. The qtiswer then is to generally increase the security of races, groups, individuals. A true democracy is possible only when the group is made up of sane, thinking individuals. We can produce these and out from them goes a zone of greater security. However, it is perilous to ne'lect the further out surroundings and it is necessary that 9 one give some thought to other dynamics beyond the first dynamic (self). We are not engaged in a conquest or to achieve some planned Utopia. All we are trying to do is lessen the turbulence and insecurity in the society, which is the basic role of a church. By organization and an orderly,approach to the problem, we can achieve this in several ways, a main one being Gung Ho Group activities. 1. Gung Ho Group asks individuals in the society what should be done. 2. Gung Ho Group publishes the results. 3. Gung Ho Group ts Humanitarian group what each\ to forward (2). 4. Society revitalizes. \\O 5. Auditing occurs on a wider perimeter. 6. Gung Ho Group repeats (1) above. Now, if the Gung Ho Group works only with social questions and gets individual public citizens to state what should really happen or be done on it, and if getting it done is achieved by liaison with existing groups, and if pressure groups such as political lobbies are ignored if they won't cooperate and other type groups are coordinated, then things will start going right. Vitality returns to a society when common purposes are restimulated. At present so many special group interests are so in conflict with other special groups that social progress is impeded. If you can get one commonly expressed purpose these actually done by liaison with interested social or humanitarian groups the knot starts to untangle. The combined strength of many social groups using all their connections to achieve one gain cannot help but produce it. 370 HUBBARD SCIENTOLOGY ORGANIZATIONS THE CHURCHES OF SCIENTOL OG Y ADVANCED ORGANIZATIONS Advanced Organization, Los Angeles Advanced Organization, United Kingdom Advanced Organization Denmark 916 South Westlake Ave Saint Hill Manor Jernbanegade 6 Los Angeles, California 90006 East Grinsteed, Sussex R H 1 9 4JY, E ngland 1608 Copenhagen V, Denmark HUBBARD COLLEGES OF SCIENTOLOGY American Saint Hill Organization Hubbard College of Scientology Saint Hill Organization Denmark 2723 West Temple Street Saint Hill Manor Jernbanegade 6 Los Angeles, California 90026 East Grinstead, Sussex R H 1 9 4JY, England 1608 Copenhagen V, Denmark CONTINENTAL AND AREA ORGANIZATIONS UNITED STATES CANADA HOLLAND The Church of Scientology The Church of Scientology Scientology Kerk Nederland of California of Toronto 261 Singel 2005 West 9th Street 124 Avenue Road Amsterdam C Los Angeles, California 90006 Toronto, Ontario M5R 2H5 The Founding Church of The Church of Scientology AUSTRALIA Scientology of British Columbia Church of Scientology 181,2 19th Street N.W. 4857 Main Street 1 Lee Street Washington DC 20009 Vancouver 10, British Columbia Sydney 'The Church of Scientology GREAT BRITAIN New South Wales 2000 of New York 49 West 32nd Street The Scientology Foundation Church of Scientology New York, N.Y. 10001 Saint Hill Manor 28 Restormal Avenue The Church of Scientology East Grinstead, Sussex RHI9 4JY Fullarton of Buffalo The Hubbard Scientology South Australia 5063 960 Kenmore Avenue Organization Buffalo, N.Y. 14216 68 Tottenham Court Road Church of Scientology London Wl 37 Cleaver Street The Church of Scientology Perth of California The Hubbard Scientology Western Australia 6000 414 Mason Street, Room 400 Organization San Francisco, California 94102 39 Portland Square, Sherwell Church of Scientology Plymouth, Devon PL4 6DJ 724 lnkerman Road The Church of Scientology of San Diego The Hubbard Scientology Caulfield North 926 "C" Street Organization Manchester Victoria 3161 San Diego, California 92101 48 Faulkner Street Manchester Ml 4FH NEW ZEALAND The Church of Scientology of Michigan Hubbard Academy of Personal Church of Scientology 19 Clifford Independence 16-18 View Road Detroit, Michigan 48226 Fleet House, 20 Southbridge Mt Eden, Auckland 3 The Church of Scientology Edinburgh EH1 1 LL, Scotland SOUTH AFRICA of Minnesota DENMARK Church of Scientology in S.A. 730 Hennepin Avenue Church of Scientology Denmark (Pty.) Ltd. Minneapolis, Minnesota 55403 Hovedvagtsgade 6 99 Polly Street The Church of Scientology 1103 Copenhagen K Johannesburg of Florida Church of Scientology Copenhagen 1235 Brickell Avenue Henningsens Alle 68 Church of Scientology in S.A. Miami, Florida 33131 2900 Hellerup (Pty.) Ltd. The Church of Scientology Garmor House, 127 Plain Street of Texas SWEDEN Cape Town 2804 Rio Grande Church of Scientology of Stockholm Church of Scientology in S.A. Austin, Texas 78705 Drottninggatan 53 (Pty.) Ltd. The Church of Scientology S-111 21 Stockholm College House, 57 College Lane of Nevada Church of Scientology of Sweden Durban 2108 Industrial Road Magasinsgatan 12 Church of Scientology in S.A. Las Vegas, Nevada 89102 S-411 18 Gbteborg (Pty.) Ltd. The Church of Scientology Church of Scientology of Eskilstuna Room 9, Lowcliffe House of Washington State Kungsgatan 43 Main Street 1531 4th Avenue S-632 21 Eskilstuna Port Elizabeth Seattle, Washington 98101 Church of Scientology Malmd Church of Scientology in S.A. The Church of Scientology Skomakaregatan 12 (Pty.) Ltd. of Missouri S-211 34 Malmd 224 Central House 3730 Lindell Blvd Cnr. Central & Pretorius Sts. St Louis, Missouri 63108 FRANCE Pretoria The Church of Scientology Eglise de Scientology de France of Massachusetts Association Hubbard de RHODESIA 714 Beacon Street Scientology Paris Church of Scientology, Rhodesia Boston, Mass. 02215 58 Rue de Londres 210 Kirrie Bidgs, Abercorn Street The Church of Scientology 75008 Paris Bulawayo of Portland GERMANY 1607 N.E. 41st Street ScientologV Kirche Deutsc CELEBRITY CENTRES Portland, Oregon 97232 Hubbard Scientology hiand Church of Scientology The Church of Scientology Organisation MCinchen Celebrity Centre of Hawaii 8 Miinchen 2 1809 West 8th Street 143 Nenue Street Lindwurmstrasse 29 Los Angeles Honolulu, Hawaii 96821 West Germany California 90057, USA HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo HCO POLICY LETTER OF 26 DECEMBER 1968 All Orgs Issue 11 Div 6 Hats FSM and Franchise GUNG-HO GROUP TECH A principal piece of Gung-Ho technology is HCOB-HCO Pol Ltr 26 Dec 68 THE THIRD PARTY LAW. All Gung-Ho group members should star rate on it, and why: The Third Party Law is important to Gung-Ho activities since if all groups are to pull together, the reasons why groups fight groups must be well known to Gung-Ho group members. Only by knowing this and using the tech can a Gung-Ho group bring peace and coordination to members of the community who are in conflict with others. "Pull together" will not happen when two groups or two beings are in active conflict in the area. LRH:ei.rd L. RON HUBBARD Copyright (c) 1968 Founder by L. Ron Hubbard ALL RIGHTS RESERVED HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex Remimeo HCO POLICY LETTER OF I JUNE 1969 Dianetic Course THE MOST FUNDAMENTAL ERRORS The Dianetic Counseling Group. The most fundamental errors a Dianetic Counseling Group could make would be to use other than straight, standard Dianetics, and be "not quite with Hubbard" or to call itself something else than Dianetics. SUCH A GROUP WOULD NOT HAVE PEOPLE LONG. In all the years of Dianetics and Scientology, every group or activity that has given out "we don't quite agree with Hubbard but ........ or have called themselves psychology, etc, have been short-lived. The public simply stays away in droves! Such groups get into trouble financially, dwindle then die. There have been dozens, slightly off or wholly defiant, and it has happened time and time again. They have all gone. Not because we have done anything about them, but they were doomed by the public which at the first whiff of alter-is or non-Hubbard avoids them utterly. We don't know of any group which has survived this. So be very sure in your Dianetic Counseling Group to stay on line and Standard, and acknowledge fully the source of Dianetics, L. RON HUBBARD. Never make these fundamental errors or permit them to be made in your group. And maintain always your official regular connection with mainline Dianetics and Scientology. These are cold hard facts based on- 19 years of experience with groups. WE WANT YOU TO PROSPER. Tony Dunleavy LRH:TD:cs.ei.rd Planning and Training Aide Copyright (i) 1969 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 372 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 25 JULY 1969 Remimeo Public Divs Dianetic Counseling Groups DIANETIC COUNSELING GROUPS I Introduction The potential of application of Dianetics in society is so phenomenal that an urgent need for basic organization has arisen. DIANETIC COUNSELING GROUPS have been created to fill that need. The 1950 text of "DIANETICS, THE MODERN SCIENCE OF MENTAL HEALTH", by L. Ron Hubbard, has sold millions of copies and produced endless miracles around the world. STANDARD DIANETICS is much simpler in application and has far greater results. It is well expected that Dianetic Counseling Groups and their members will become builders of a new era of health and well being for mankind. The sights are high, but Dianetics has already touched the lives of many millions and will through STANDARD DIANETICS bring about a saner society. The following series of texts are each based upon the philosophic and practical principles of organization that have been evolved in the 19 years since the first Dianetic Group was formed by L. Ron Hubbard. These principles work. They are the results of those 19 years and more experience with groups of all sizes. A complete study of each text will bring you to. a complete understanding of exactly what is involved in bringing into existence a successful and expanding Dianetic Counseling Group. They will eventually be compiled into a new book on group organization. In the meantime take each as you receive it and file it in consecutive order, and you will have all the data you need to start, run and organize a successful Dian.etic Counseling Group. Good luck, we are working together to make a world of happy well human beings freed of the present time problem of their bodies now able to move on up to the Scientology results of a free, powerful and immortal being. W/O Ken Delderficid CS-6 and Flag Public Officer for L. RON HUBBARD Founder LRH:KD:RW:ei.cden Copyright (DI969 by L. Ron Hubbard ALL RIGHTS RESERVED 373 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 25 JULY 1969 Issue 11 Remimeo Public Divs Dianetic Counseling Groups DIANETIC COUNSELING GROUPS 2 Purpose For an organized activity to persist and expand it must have a worthwhile purpose to which its members and activities are aligned. The purpose of a DIANETIC COUNSELING GROUP is: TO CREATE AN ENVIRONMENT OF WELL HAPPY HUMAN BEINGS WHO BEING FREED FROM BODILY CONSIDERATIONS AND -THE PRESENT TIME PROBLEM OF THE BODY CAN NOW ACHIEVE THE SCIENTOLOGY RESULTS OF A FREE, POWERFUL AND IMMORTAL BEING. To this purpose there is no hidden, secret intention, it is purely and simply as stated. It is envisioned that with the expansion of the group and others like it, sanity and calm will spread into the society around as people become aware of the fact that someone really can help them and as they themselves become well, their attention freed from being fixed on their body. A well society is a sane society. A being who is stuck with pain and suffering, much of which is so suppressed he is hardly aware of it, cannot be at ease with his fellows and cannot easily achieve the spiritual freedom that he seeks. The purpose of the group is to ease this and make well happy human beings, who, freed from bodily considerations and the present time problem of the body can move on up to the spiritual freedom achievable through Scient,ology. You will probably be the first Dianetic Counseling Group in your area and as such you have the responsibility for the whole area. This is not something to be afraid of, but a challenge to rise to. Never before has anyone had the precise rapid power to relieve the suffering of mankind that you have. The Pastoral Counseling procedures you will be using are unique in their precision and results. To date, people have been subjected, in the name of "mental healing" to brutalities even torture and murder. "Mental Healing", apart from Dianetics, has not been developed in recent centuries as a science or study to relieve man, but rather has been aborted to use as a means of political control. Treatments such as electrir- shock have killed or permanently crippled millions through the violence of the convulsions it creates. Pre-frontal lobotomy makes man into a vegetable.. It is true it calms him down, but he can never become well again, if he even survives the operation. Drugs can kill through the severity of their effects on the human body. "Mental healing" has become almost totally associated with brutality and control and is used for the most sordid purposes. 374 Your purpose is pure, you are unique. You will do well to place a sign, in a place that it is clearly visible, stating: "THIS GROUP EXISTS TO CREATE AN ENVIRONMENT OF WELL HAPPY HUMAN BEINGS WHO BEING FREED FROM BODILY CONSIDERATIONS AND THE PRESENT TIME PROBLEM OF THE BODY CAN NOW ACHIEVE THE SCIENTOLOGY RESULTS OF A FREE, POWERFUL AND IMMORTAL BEING." Also place another sign not quite as bold - "This group will not recommend or condone political mental treatment such as electric shocks or brain operations or convulsive drugs and condemns utterly this Fascist approach to 'mental health' by extermination of the insane. Because we will not agree to brutality and murder under the guise of mental healing or to the easy and lawless seizure of persons in the name of 'mental health' for political reasons, our associate organizations are fought ceaselessly by those who seek domination of this country through 'mental treatment'. You are safe so long as we live." Place these well so that visitors know exactly what you stand for. The whole of your activity will be aligned to this purpose and you will progress to the degree that as a group you agree with and follow it. This is-what Dianetics is for. Your power in the society will be judged by your ability to make good this purpose. The technology of Dianetics is refined to the point that applied exactly, as your auditors are taught, and backed up by Scientology review, you cannot fail, you will succeed 100%. Your purpose takes you right into the public, you will be contacting many people. The product that your group will deliver is one that has been searched for since time immemorial, it is your task to deliver that product exactly and flawlessly. Within the society there is no other group which has the technology to do what your group will be engaged in. You will be in competition with no one. In applying Standard Dianetics you will work in co-operation with Medical Doctors, and in some cases they are essential. It is important that a working understanding be established between the Dianetic Counseling Group and a local medical doctor or clinic. This is covered fully in a later paper. The position of the group is to be operating harmoniously within the society, providing a product which is needed and wanted by that society, and where necessary in liaison with a doctor or clinic. Backed up by the local Hubbard Scientology Organization the group will play a valuable role. W/O Ken Delderfield CS-6 and Flag Public Officer for L. RON HUBBARD LRH:KD:RW:ei.cden Founder Copyright (c) 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 375 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 25 JULY 1969 Issue III Remimeo Public Divs Dianetic Counseling Groups DIANETIC COUNSELING GROUPS 3 DIANETIC COUNSELING GROUPS AND SCIENTOLOGY ORGANISATIONS You are not expected with this group to be just thrown to the wolves and left to fend for yourselves; that would defeat the purpose of Organisation. There exists within Dianetics and Scientology a well founded and well proven system of Organisation. You will operate within this framework. Just as the individual trying to do it all alone, risks being overwhelmed, so the small group, especially when inexperienced, will not progress and expand as well if it is not backed up. This manual gives you the data to operate independently and you will be responsible for your own actions. However you will be registered with the nearest Scientology Organisation whose Director of Field Service will keep an eye on your progress, lend assistance when needed, communicate regularly with you and send you the latest information that will be of value to you. His assistance will also be moral; you know that he represents a technology and organisational system that has been operating successfully and expanding for 19 years on all continents, making people happy, well and more able and withstanding all difficulties. Your nearest Scientology Organisation will be responsible with you for seeing that your group survives. You will direct persons who have been trained and processed to the highest level available at your group, to that Organisation for higher level training and processing. A commission will be paid to your group on all fees paid for services taken by your selectee, for which you selected him. Your nearest Scientology Organisation will in turn assist you with training programmes for your own group's staff to increase your operational ability. Contact the Director of Field Training for details of these training programmes. Until you have your own Scientology Review Auditor, the nearest Scientology Organisation will provide review facilities when needed by your preclears. The Organisation will have other Dianctic Counseling Groups operating within its area and will be familiar with the problems you encounter. It will not do your work for you, but will assist you to overcome any obstacles you encounter. As a group you will have a challenging future, you will be given every assistance, but you make your own survival. W/O Ken Delderfield CS-6 and Flag Public Officer for L. RON HUBBARD Founder LRH:KD:RW:ei.cden Copyright (c) 1969 by L. Ron ffubbard ALL RIGHTS RESERVED 376 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 25 JULY 1969 Issue IV Remimeo Public Divs Dianetic Counseling Groups DIANETIC COUNSELING GROUPS 4 STAGES OF FORMING, INCREASING, AND EXPANDING A DIANETIC COUNSELING GROUP WHY A GROUP? We don't ever expect an isolated individual to go out and audit all by himself. We expect him to audit as part of a team because he is going to have case failures if he doesn't. The best auditing results are obtained from teamwork. One person on his own would be liable to overwhelm by the amount of work that would be built up. It will not be the pure auditing that will overwhelm him, but the other essential hats that he will have to wear. By forming up a group to hold these hats, each one covered, he will be successful and, well run, the group will expand. GENERAL OUTLINE The following is a general outline of the formation, increase and expansion of a Dianetic Counseling Group. It is set out in easy stages, each one of which has a useful and profitable product. Even while the group is still forming up and before it even has a trained Hubbard Dianetic Counselor, the group can be selling and distributing books, which names and addresses of buyers collected, forms the basis of future auditing prospects. STAGE ONE-BOOKS Activity.- Sells books. 1. Get a group together. 2. Form up the group, appoint personnel to posts. 3. Send one or more of the group to the nearest HSO for training on the Hubbard Standard Dianetics Course, as a Hubbard Dianetic Counselor. 4. Register the group with your nearest Hubbard Scientology Organisation (HSO) Department of Field Establishment. 5. Train up the personnel on their respective posts, and the lines and activities of the group. 6. Send the person who will supervise the Introductory Course for training at your nearest HSO. 7. Get the legal status of the group sound and regular. Register the business name of the group. The Counselor will, especially in the US, be a minister, and the group should be registered as a religious fellowship. 8. Sell and distribute Dianetic and Scientology books widely. Collect the names and addresses of all buyers. A card is inserted in the back of every book, inviting buyer to write the Letter Registrar of the group for more information. STAGE TWO-INTRODUCTORY COURSE Activities: Sells books, runs Introductory Course. 9. Get some modest economical quarters in a population dense area. 10. Upon the return of the Introductory Course supervisor commence running the Introductory Course. Sell books to every student. 377 I 1. Continue to sell books widely and collect names and addresses of every buyer. Ensure every inquirer is sold a book. 12. Get in a sound Central Files/Letter Registrar Activity. STAGE THREE-STANDARD DIANETIC AUDITING Activities: Sells books, runs Introductory Course, delivers Standard Dianetic Audit- ing. Selects persons to nearest Scientology Organisation. 13. Commence delivery of Standard Dianetic Auditing upon the return of your Hubbard Dianetic Counselor. Failed cases and pcs in trouble are routed to nearest HSO Qual Div for Scientology Review. 14. Increase the group's income by selecting all completed pcs to nearest HSO for Scientology auditing and training. 15. Form a liaison with a competent medical Doctor or Clinic. 16. Continue to send staff as feasible for training as Hubbard Dianetic Counselors (HDCS) or Hubbard Dianetic Graduates (HDGs). 17. The full group can work mainly in the evenings and weekends while auditing continues all day. A receptionist would be needed during the days to handle callers and sell books. STAGE FOUR-HSDC A ctivities: Continues all earlier successful activities especially book sales. Delivers Standard Dianetic Auditing, selects to Orgs, runs Hubbard Standard Dianetics Course. 18. As group expands fill vacant posts with completed pcs and Introductory Course graduates and wherever possible HDCs or HDGS. Ensure all staff are successful cases. No failed cases on staff. 19. Keep tech admin ratio of one tech for every two admin by sending more staff for training on HSDC or hiring HDCS. 20. When more than one auditor auditing, send best auditor for HSDC Supervisor's Course. (Makes a HDC into a HDG.) 21. Commence HSDC upon return of Hubbard Dianetic Graduate (HDG cert gives right to supervise HSDC course). 22. Get in a cramming section with another HDG in charge. STAGE FIVE-SCIENTOLOGY REVIEW A ctivities: Continues all earlier successful activities. Sells books, turns out excellent Hubbard Dianetic Counselors, delivers flawless Standard Dianetic Audit- ing, selects to Orgs, normally handles most failed cases and difficult pcs in own Qual. 23. Encourages all HSDC course graduates to join group, or start own groups. 24. Send best auditor for training in nearest HSO Academy as a Scientology Auditor to Class IV. 25. Flood out letters from Letter Registrar. 26. Get in Qual Div upon return of Scientology Class IV auditor. Handle failed and difficult cases with Scientology Review. 27. Send to nearest HSO Qual Div for Class VIII Scientology Review any case beyond the skills of the Class IV. Leave no failed cases in the area to cause later trouble. 28. Get in staff training under Qual so all staff know their own posts and functions of group well. 29. Select heavily all completed pcs and students. 378 STAGE SIX-BASIC COURSES 30. Send a staff member to nearest HSO for training as a Communication Course Supervisor. 31. Get in a Communication Course for indoctrination of all new pcs. 32. Begin to run weekdays as income warrants. Do not decrease evening or weekend activity to do so. 33. Get all untrained staff onto HSDC in their off (non working) hours. STAGE SEVEN-CLASS VIII Activities: Continues all earlier activates. Group runs days, evenings and weekends, sells books, runs Introductory and Communication Courses, delivers flawless Standard Dianetic Auditing and turns out excellent Hubbard Dianetic Counselors, selects to Orgs, handles all failed cases routinely. 34. Send more HDCs for training to Class IV at nearest Academy (HSO). 35. Send best Scientology Auditors to a Saint Hill for training to Class VI. 36. Class VI Sciento-logy Auditor upon return to group increases percentage of success on cases. Fewer need now be sent to HSO Qual Div. Routinely handles failed cases and difficult pcs so no unhappy pc ever goes out the door. 37. Send best Class VI to AO for Class VIII or procure a Class VIII. 38. Class VIII takes over Qual. Handles all failed cases never letting an unhappy pc out the door. I 00% results. 39. Maintain high standard of training and auditing. 40. Pick up any earlier failed cases which slipped by. 41. Get in staff status system. 42. Step up promotion. 43. Select to local Org, Saint Hills and AOs. STAGE EIGHT-A FULL SCIENTOLOGY ORGANISATION Activities: All previous successful Dianetic activities. All Scientology services up to the level that the Org has auditors and supervisors available who are qualified for those classes. 44. Should you now wish, the group can be expanded into a Scientology Org, delivering, in addition to all current Dianetic services, Scientology services, issuing a magazine opening further groups, setting up an FSM system. W/O Ken Delderfield CS-6 for L. RON HUBBARD Founder LRH:KD:ei.rd Copyright (D 1969 by L. Ron Hubbard ALL RIGHTS RESERVED 379 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 25 JULY 1969 Issue V Remimeo Public Divs Dianetic Counseling Groups DIANETIC COUNSELING GROUPS 5 Group Formation A Dianetic Counseling Group is easy to form, run and expand. It is based on a successful pattern that has endured and brought about expansion. The group in its Organisation uses the necessary amount of Organisation to allow for maximum production. If there are only three people the Organisation is very simple. If there are twenty people the Organisation is still simple, but there is much more Of it. The basic cycle of the formation of a group follows the following pattern. Somebody there then Worthwhile purpose then Somebody taking responsibility for the area or action then Form of Organisation well planned then Form of Organisation held or re-established then Organisation operating. Starting the Group To start the group then requires that one person first of all examine the area and decide he is there, for him to look at the purpose of the group and feel that it is a worthwhile purpose, and then for him to feel that he can take responsibility for the area or action of making people well and happy in that area and for him to actually start taking responsibility by telling his friends. That is the genus of the group. The individual gets two or three or more friends in agreement with the idea of the group and then the Organisation must be planned and brought into existence. A Meeting The first step of Organisation is that a meeting time is arranged to make plans, and allocate duties and responsibilities. Form of the Group Appointing Personnel The form of the Organisation has been well planned as given on the Org Board and is fully explained in a later section. Each member of the group will need to be appointed to a post to which he is suited. A post is only held by one person at a time, but one person may hold more than one post. 380 The Org Board is always filled from the top down, that is to say the most senior post is always filled first. If there are only a few people then they hold the most senior posts, and also do the work of each of the posts below them on the Org Board. A lower post is not filled while leaving a higher post vacant. The higher post is filled and the lower post or posts held from above. As new people join the group, the lower posts can be turned over to them and filled. While appointed to a higher post, lower posts being vacant, the functions of a lower post may predominate. This does not alter the rule that the Org Board is filled from the top down. Posts are allotted according to an individual's ability, past experience and interest in the post. When a choice exists, a person of higher ability is always appointed to a higher post in preference to a person of lower ability. Ability is measured not by opinion, but by the person's ability to raise statistics and produce the product of the particular post. Initially appointments will have to be made from a person's past experience and interest in doing the job. At the meeting it is found that one has a lot of experience working with the public and enjoys talking with them and getting out and meeting with them. Another prefers just talking with individuals in a quieter atmosphere. There you have a person to handle public and another to handle registering people once they have come to the group for service. A happy approachable person is appointed receptionist and so on. Do not fill a post with a person who is not willing to take full responsibility for it. The first step in a person taking over a post is his acceptance of the post and the responsibility it entails. The group member who had the original idea for the group would normally be the President (unless he was the only auditor in the group when it would be filled by another). The one who enjoyed public work would be the Public Executive and so on. Each of the most senior posts is filled by the person most suitable for it, and he performs its functions, as well as the functions of any post left vacant beneath him. Hubbard Dianetic Counselor To operate at all a Dianetic Counseling Group must have an auditor trained up to the level of Hubbard Dianetic Counselor, and later in order to run the Hubbard Standard Dianetics Course must have an auditor trained to the level of Hubbard Dianetic Graduate, the next higher qualification. So it is agreed that one or more members of the group (unless one or more of its members is already trained) will go to the nearest Hubbard Scientology Organisation, Franchise or existing Dianetic Counseling Group and do the Hubbard Standard Dianetics Course. It does not matter, in fact it is desirable, if more than one member of the group is or becomes an HDG, the more the better. But one is of course the minimum. Registering the Group In order to be sure of receiving all the latest information, to receive assistance in training the group's staff, to participate in awards the group is registered as a Dianetic Counseling Group with your nearest Hubbard Scientology Organisation. This is simply done. Just contact the Director of Field Establishment, at your nearest Hubbard Scientology Organisation. Post Training With each of the group's members appointed to a post, the next step is to train each person on his or her own post, as well as its relationship to other posts, the group as a whole and the public. Basic materials concerning the operation of Dianetic Counseling Groups are 381 studied (as are contained in this series) with each group member paying particular attention to the materials which apply to Ws or her own post, and Division. However the best group members will be found to understand not only their own posts, but also know the duties and functions of the other posts in the group. Executives and the President of course must know the duties and functions of all the posts in the group. Next a basic very fundamental statement of the group member'sjob-a complete simple statement is taken and the following is worked out in clay; (a) Work out the Group in relation to the HSO and the public in clay. (b) Work out Ms job in clay in relation to the rest of the group. (c) Workouthisjobinclayinrelationtohisjobandhimself. Each bit of everything in clay is labelled. When each member of the group has completed the above some "dummy" training runs should be made, with members of the group going through each of his or her post actions with other members of the group acting as public. In this way the lines of the group can be established and grooved in and made smooth before any public are handled. Introductory Course Supervisor The Introductory Course Supervisor will need to be trained in course supervision at the nearest HSO, and their Department of Field Training will also assist in the post training of the other group members, provision of materials, etc. The Introductory Course provides an activity for those who after reading a book do not sign up for processing right away. Legal Status The group will need to be registered according to local law. It should be ade sound and regular right from the beginning. Register the business name of the gropp. The local Org's Dept of Field Establishment will be able to assist you 'At they will be familiar with other Dianetic Counseling Groups in the area. The group's Hubbard Dianetic Counselor will, especially in the US, be a minister, and the group should be registered as a religious fellowship- Sell Books Selling books is the group's entrance point to entirely new people. The importance of selling Dianetic and Scientology books cannot be too highly stressed. Promotion consists of getting names and addresses and contacting them and offering service to get them in. The more names, the more contacts, the more people. And of course the more people the more income. To promote you must have a full mailing list. It is the size of a group's mailing list and the number of mailings and letters to it that determines the gross income of the group. AND IT IS BOOK SALES THAT GIVES YOU A GROUPMAILING LIST. A book sold today is a pc or student tomorrow. Book sales today form tomorrow's income. Books sales and the resultant name and address form the basis of all future procurement, so don't neglect them. Advertise books using the cover as the cut (use a photo or reproduction of the cover as part of the advert). Every book sold must have a "request for more information card" in it addressed to the Letter Registrar of the group. 382 INVOICE EVERY BOOK SALE. WRITE BUYER'S FULL NAME AND ADDRESS ON EVERY INVOICE. Religiously collect name and address of every book buyer. This collectively is the GROUP MAILING LIST A copy of the invoice goes in a CF (Eentral File) made out for the person. Spend book income on buying more books and on advertising and selling books. Buy books in quantity for discount, either through your local Org or from Pubs Org. Sell books to bookstores (ensure they all have request for more information cards in them). Sell them at fairs. Knock on doors and sell books. Sell books. Book sales form the basis of your future income. Group Quarters The group will need quarters. No big outlay is needed at first. The group can even get started in one of the member's own homes. But the sooner a group gets something like permanent quarters, preferably in a busy area, the better off it will be. The group is going to be handling the public, and in its conception it is very important that this fact be confronted. Some might be happy to hide themselves quietly away somewhere where few people will find them, but truly your own success and well being as a group can depend on your thrusting yourselves out and letting your purpose be known. This comes under taking responsibility for the area or action. Whatever the location of the quarters they should convey a good image. A downstat image can shake public confidence in Dianetics, and cost a group a large part of its income and lead to trouble in an area. By showing a good group mockup you are a living example of what Dianetics can do. Premises, particularly the entrances and interview and service areas should be neat and uncluttered. Some successful groups have established themselves in shop premises in fairly well known areas. In the windows are displayed posters and the books to be sold with an invitation to buy. inside space is needed for reception, a room for the registrar, space for the cashier and ethics officer, a large room for public meetings and the Introductory Course, and later the Hubbard Standard Dianetics Course, and several smaller rooms for auditing, as well as,,Space for administration. The bulk of the space is given over to service delivery; auditing, training and Introductory Course and the least space to admin. .As the group grows it will need more space, particularly extra auditing rooms and training area, and if this can be arranged economically right from the start so much the better. Compiled by: W/O Ken Delderfield CS-6 and Flag Public Officer from the organisational policy of Scientology for L. RON HUBBARD Founder LRH:KD:RW:ei.cden Copyright (DI969 by L. Ron Hubbard ALL RIGHTS RESERVED 383 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 25 JULY 1969 Issue VI Remimeo Public Divs Dianetic Counseling Groups DIANETIC COUNSELING GROUPS 6 THE ORG BOARD Successful Organisation depends upon an agreed upon pattern that forwards the needs of the purpose of the Organisation and allows the group of persons involved to each carry out a function which is useful and productive and results in the group as a whole accomplishing its purpose. There are two fundamentals involved. 1. The actual diagramatic pattern of the Organisation showing the divisions, departments, their personnel, functions and lines of communication. This pattern fully drawn out is known as the Org (Organisation) Board. 2. The 'Policy' of the Organisation. Policy is derived from successful actions and is the agreed upon way that the actions of the group are carried out successfully. These actions are in written form and are followed exactly. By your knowledge and certainty of the pattern of operation (Org Board) and implementation of the proven successful actions (Policy) your Group will come into existence and operate simply and with minimum confusion. The Org Board and Policy are in no way intended to suppress your individual production, it is simply to permit each one of you to be productive individually and yet be,co-ordinated as a group and thus move in a single direction forward. If you can imagine a group not in agreement on the basic pattern you will have something like this: -maybe you go forward, but it's agony and pretty purposeless. If you are in agreement and are not on each other's toes you have: Agreement Co-ordination POWER .0 Instead of all the force vectors lying about in a random confusion, opposing each other, you add up the vectors all in one direction and achieve thereby a concentration which brings a result. You also have a very happy group with a high level of ARC. 384 THE ORG BOARD The Org Board used by the Dianetic Counseling Group is philosophically based upon the most workable pattern that exists in the Physical Universe at present, which is Man. Man is set up as follows: First there is the 'Thetan' (spirit, he himself) which is the source point of ideas and purposes. Then there is the mind, which can be likened to the data collection centre and file. Then the body, which moves in the physical universe and creates effects initiated by the thetan, thereby creating a product. Thus the thetan conceives of an idea, the mind is referred to for data and to relate the idea to the environment which the person is operating in, and then the body is directed to put the idea into effect and there is a resultant product which can be viewed and corrected or not by the thetan. Thus we have a pattern. Thetan I Mind Body Product with the product matching the original idea of the thetan. To get a further, clearer look at how this develops and its simplicity consider an artist about to do a picture. First, he the artist, the thetan, conceives of the need to paint (the purpose might be to make money) and gets an idea as to what he wishes to paint. He then through the mind communicates to get perception of the subject upon having gathered sufficient perception plans the execution of the painting. The mind also plans the dissemination which will result in a sale of the product. Those are functions of the mind. He next organises his materials, possibly purchasing some extra and gets into the activity of painting the picture. Those two are functions of the body. When the body of the painting is done he views the result to see if it qualifies with his original intention and then displays the painting publicly-thus product. With the successful result, he receives funds to continue his activity and survive. We can now compare this to the Dianetic Counseling Group and come up with the basic pattern of the group which will give the product of 'well and happy human beings'. The 'thetan' is responsible for the survival of the whole activity and is senior to mind, body and product. We will call the thetan of the group-the GROUP PRESIDENT. The mind basically is a mechanism which receives and relays information and which relates present information to past information. Thus mind is called the COMM UNICA TIONS EXECUTIVE. The body is a mechanism which moves and handles material and production and is represented by the ORGANISATION EXECUTIVE. The product of the Organisation is something which is viewed by other persons 385 and if liked encourages them to participate thereby creating expansion. It is represented by the PUBLIC EXECuTivE. THETAN Group President MIND PRODUCT Communications Organisation Public Executive Executive Executive The four basic personnel are now in existence. In the Dianetic Counseling Group MIND there are two main functions, communications and dissemination. Thus the COMMUNICATIONS EXECUTIVE has two divisions under his responsibility. DIV 1. COMMUNICATION DIVISION headed by the Communications Secretary DIV 2. DISSEMINATION DIVISION headed by the Dissemination Secretary. Each of these divisions, following the thetan, mind, body, product pattern contains three departments (when the group gets above 50 a third division will be added under the Communications Executive and under the Org and Public Executives and these too will follow the thetan mind body product pattern). For the BODY of the group, again there are two basic divisions. The one which handles. the energy of the group (money and materials) such that two, the activity of Dianetic auditing and training can take place. Thus the ORGANISATION EXECUTIVE has two divisions under him. DIV 3. TREASURY DIVISION headed by the Treasurer DIV 4. TECHNICAL DIVISION headed by the Technical Secretary The PRODUCT of the group, under the PUBLIC EXECUTIVE has two divisions. DIV 5. QUALIFICATIONS DIVISION headed by the Qualifications Secretary DIV 6. PUBLIC DIVISION headed by the Public Secretary. The Qualifications Division ensures that the results qualify with the original intention, and if not, to make the necessary corrections such that the results are I 00% standard. The Public Division is in contact with the public and makes known the product of the group, and liaises with other groups newly formed. 386 POST THE ORG BOARD The Org Board of the group is posted conspicuously. It is best done on a varnished board or a formica board varnished over. Names are printed or typed or DYMO stickered. If the board isn't varnished, tape and DYMO strips can't be pulled off easily and stuck back on to make changes. The Org Board is always kept up to date with any changes posted A T ONCE. Christmas red, green and yellow tape is used to separate the different departments and parts of the group Organisation. Department of Public Success >- >< Public Success Officer ci cn ;m Department of Public Activities LU C) = U5 Public Activities Officer 0- u ui LU cn 25 Department of Public Planning PUBLIC RELATIONS OFFICER Public Planning Officer co =- = u w Department of Certificates and Awards 0- LU z ui x CD > Certs and Awards Officer U.i P: cc CE I- m Department of Review Cramming Officer ui C:) LL Review Officer SCIENTOLOGY REVIEW AUDITOR > Department of Examinations C3 EXAMINER Examinations Officer Department of Processing Case Supervisor Processing Officer HUBBARD DIANETIC COUNSELORS < cc C:) L) < U. z Department of Training uj HSDC COURSE SUPERVISOR CC c-:' Training Officer. L) U Cn C:) LU UJ UJ - p > cn > Department of Technical Services < C3 Tech Services Officer cn ui Department of Materiel ui Ui CD x Materiel Officer CC LU ui CD L- tn Department of Disbursements < c:) Disbursements Officer ui I- > Department of Income CASHIER 3 Income Officer Iz C:) Department of Registration REGISTRAR 3: Registration Officer Department of Publications z ui C:) M m Publications Officer C) ui ci ui to ui > P: > LI w C-3 Department of Promotion < p: C:) Promotion Officer c-, -n - ;a C-3 cn = LU ui Department of Inspections and Reports m >< z Inspections and Reports Officer ETHICS OFFICER LU j- CC C:) < < ;E Department of Communications ui C:) V5 COMMUNICATOR u.1 u) 25 Department of Routing, Appearances and Personnel Personnel Officer RECEPTIONIST Compiled by: W/O Ken Delderfield CS-6 and the Flag Public Officer LRH:KD:RW:ei.rd/bh from the organisational policy of Scientology Copyright (c) 1969 for by L. Ron Hubbard L. RON HUBBARD ALL RIGHTS RESERVED Founder 387 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 25 JULY 1969 Issue VII Remimeo Pub Divs Dianctic Counseling Groups DIANETIC COUNSELING GROUPS 7 COMMUNICATION SYSTEM Comm Centre The group should have a "Comm Centre" in some safe place where it meets. A Comm Centre is made up of baskets-the "beanstalk" type are best and EACH GROUP MEMBER HAS HIS OWN BASKET WITH HIS NAME AND POST ON IT. The Comm Centre is best laid out directly below an org board and exactly follows the org board, in that several baskets are under part of the board and relate to that part of the board, with the most senior baskets highest. In this way one can locate the person on the org board and locate his basket at a glance. People sort into other baskets and empty their own basket. Notices can be distributed, etc. Comm Baskets, Desks & Chairs Every group member has a desk and chair. The Counselor of course can be in his auditing room and Course Supervisors in the course room. In addition to the basket in the Comm Centre stacks each group member has a three basket station located by his or her desk. The top basket labelled "IN" should contain those items which are still to be looked at. The middle basket, labelled "PENDING" contains those items looked at but which cannot be fully handled immediately. The bottom basket labelled "OUT" is to contain those items which have been dealt with and are now ready for distribution into the comm lines again. All despatches, letters, traffic and active work are either in the Comm Centre baskets, the staff member's station baskets, or on a desk being worked on. ALL active work is always kept visible on the lines, and no work may be put in desk drawers or hidden off the lines that is active. In this way the current traffic of the Group is always visible and locatable. When a despatch is handled, or work completed it is put in the OUT basket at one's desk station. At regular intervals each staff member clears his OUT basket and takes its contents to the Comm Centre and distributes each item to the next terminal's Comm Centre basket. At the same time he collects any despatches or other items from his own Comm Centre basket and puts these in his own IN basket at his desk station. An IN basket is handled by taking one item at a time and handling it fully, and then taking the next item and handling that one fully, and then the next and the next and so on. Each is handled in such a way as to complete the cycle of action, to handle the matter so that it does not need to be handled again. It is not referred as referral is irresponsibility. Executives who refer to others to make a decision aren't executives. They are irresponsible or afraid of responsibility. Each item is handled fully when it comes your way. It is not handled after a while. If you pick up a dispatch or a piece of work, do it then. Don't look it over and 388 then put it aside. Later you will have to pick it up and read it again. This of course doubles your traffic just like that. One of the best ways to cut your traffic in half is not to do it twice. If you look through your IN basket to see what is there handle what you find. If you are given a message or datum that requires further action from you then do it right when you receive it. If you do every piece of work that comes your way WHEN it comes your way and not after a while, if you always take the initiative and take action, not refer it, you never get any traffic back unless you have a psycho on the other end. It is cycles of action completed, that brings about a result. No result at all can occur unless cycles of action are completed (except perhaps an unwanted or even catastrophic result brought about by the failure to act or complete the cycle of action). One causes things by action. Not by thinking dim thoughts. One can be doing an IN basket as simply a spectator. A staff member or executive who is just a spectator to his IN basket is doing nothing but cultivating Dev-T. (Developed Traffic). In short the way to handle traffic is to DO IT, not to refer it; anything referred has to be read by you again, digested again, and handled again, so never refer traffic, just do it so it's done. Then pick up the next despatch or the next piece of work and complete that, and so on. SPEED OF PARTICLE FLOW The POWER of an Organisation is proportional to the speed of its particle flow whether these are despatches, letters, bodies, telexes or cables. If it comes your way to be handled, then handle it now. Don't pick up something and put it down again without routing it and getting rid of it. Don't handle a piece of paper twice when it only requires once. Handle it NOW, and get it routed to the next terminal. SPEED OF SERVICE In the matter of courses and students and pcs and auditing SPEED of service is of vital importance. The prosperity of a business is directly proportional to the speed of flow of its particles (despatches, cables, goods, messengers, students, pcs, customers, agents, etc). To prosper, service must be as close to instant as possible. Anything which stops or delays the flows of a business or delays or puts a customer or product on WAIT is an enemy of that business. Good management carefully isolates every stop on its flow lines and eradicates them to increase speed of flows. Speed of service is of comparable magnitude to quality of service and where exaggerated ideas of quality exist they must become secondary to speed. Only then can a business or group prosper. Compiled by: W/O Ken Delderfield CS-6 and Flag Public Officer from the organisational policy of Scientology for L. RON HUBBARD LRH:KD:RW:ei.cden Founder Copyright (D 1969 by L. Ron Hubbard ALL RIGHTS RESERVED [Note: This policy, originally issued as number 11 in the DCG Series, has been renumbered 7. Nos. 7, 8, 9 & 1 0 were never issued.] 389 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 28 APRIL 1970 Remimeo Dist Secs Franchise Dianetic Counselling Groups THE DIANETIC COUNSELLING GROUP PROGRAMME HCO P/L 14th July 1969, "New Personnel and Expansion", HCO P/L 15th July 1969, "Scn Orgs and DCG Formation" and HCO P/L 8 July 1969, "Franchise, Who May Have One (extension)" are CANCELLED. THIS POLICY LETTER TAKES PRECEDENCE OVER ANY EARLIER CON- FLICTING POLICY. The purpose of the Dianetic Counselling Group programme is to boom Dianetics in the field. It can be delivered in high volume to the niasses anywhere and everywhere. The more Dianetics there is in the field, the better! The programme is designed so that people can operate and run Dianetics FREELY. Dianeticists are given a free rein to expand and operate on this planet everywhere. There are no stops or limitations. A boom in Dianetics will mean a boom for Scientology. DIANETIC COUNSELLING GROUPS DO NOT PAY 10%s to WW OR SCN ORGS. There are no tithes for Dianetic Counselling Groups; its income is its own. A DCG can be set up by either of the following:- I . A Scientology Org; 2. A Franchise; 3. An Individual. These are the ONLY rules that govern the formation of Dianetic Counselling Groups (DCG): 1. That the forming DCG does have a qualified Hubbard Dianetic Counselor (HDC), or more and/or a Hubbard Dianetic Graduate (HDG). 2. That a DCG delivers Dianetic Auditing and a Hubbard Standard Dianetics Course, using a certified HDG from a Scn Org as supervisor. Running the Hubbard Standard Dianetic Course is optional, but if conducted, it must be taught by a certified HDG. 3. That a DCG does not deliver Scientology services or reviews, but sends such pcs needing Scientology review and also its graduates to the nearest Scientology Organization. 4. That a DCG signs a written agreement with its nearest Franchise or Scientology Org to send its pcs needing Scientology reviews, its Dianetic releases and its graduated Hubbard Dianetic Counselors to that Franchise or Scientology Org for higher services. 390 Rule number 4 applies to DCGs being set up by a Franchise or a Scientology Org and also those set up by individuals who must contact their nearest Org or Franchise and sign such an agreement. A Scientology Org or Franchise can set up as many DCGs around in its field as it likes, the more the better as it will mean more Scientology business as Dianetic students and pcs come up through the flow lines. A Scientology Org and Franchise may deliver Dianetic Services too, but it is COMPULSORY for such to deliver Scientology services also. It is their right and prerogative; it is a privilege. The more Dianetics and DCGs it can get delivering in the field, the more Scientology services the Franchise or Org can deliver. This is the flow line:- DCGs DCGs DCGs 0 Franchise Org SH AO Similar to an FSM used by Orgs, a DCG receives commissions for selections to the Org or Franchise. The Org or Franchise which has a lot of DCGs around it has got it made. It's a business booster and a step nearer to clearing the planet! Some unlucky Franchises grabbed onto Dianetics for concentration, somewhat neglecting Scientology services. They even tried to monopolize Dianetics for themselves, fighting DCGs off. Further it was revealed after they became insolvent they also only held their Dianetic Courses only 2 nights a week! This eventually blocked the flow through to Organizations and to Saint Hill organizations. The moral of the story is to get as many DCGs set up for your Org or Franchise as you can ensuring fast service delivery and benefit from the increase of public flow! A DCG also has much to benefit from such a flow. Scientology Orgs and Franchises play an important role in the expansion of Scientology. Their I O%s go to WW for THE PUBLIC DEFENCE AND PUBLIC ADVANCEMENT OF SCIENTOLOGY. This contribution to the team is very vital and appreciated. The above is an important factor in Scientology's existence on the planet. As an administrative note-to DCGs spreading like wildfire in the field, keep the Distribution Secretary of the local Org advised of any new group(s) set up so that he can give a regular tally to Franchise Officer WW. We can then keep up with the growth and expansion expected. Set up lots of DCGS, boom Dianetics as above and have at it! Lt. Cmdr. Diana Hubbard CS-6 for L. RON HUBBARD Founder LRH:DH:dz.ei.rd Copyright (D 1970 by L. Ron Hubbard ALL RIGHTS RESERVED 391 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 20 MAY 1970 Issue III Remimeo Public Divs Dist Secs Franchises DCGs HSDC Checksheet FURTHER CLARIFICATIONS DCGPROGRAMME The following points are laid out to better define HCO P/L 28 April, 1970 "The DCG Programme". 1. GROUPCOMMITTMENT It is made a point of emphasis to an Org and Franchise setting up a DCG that "set-up" does not imply any financial or personnel committment or subsequent control. A group leader is a leader in his own right and in turn he respects the rights of an Org or Franchise. 2. SCNORGANDFRANCHISEDNSERVICES Org and Franchise Dn Services remain open and are to continue. The DCG programme is there to boost Dianetics, not close any services in Orgs or Franchises. 3. DCGMATERIALSUPPLIES DCGs or field auditors may not remimeo any materials but must purchase these materials from an Org or Franchise. With this P/L a Franchise is granted the right to sell Dn materials to DCGS. DCGs may receive membership discounts only, on material purchases. Franchises are entitled to remimeo and do as a right receive new HCO P/Ls and HCO Bs up to their level of training from WW. Franchise WW is the only authorized distribution point of HCO Bs and HCO P/Ls to the field, save where such are specifically designated as applicable to field personnel. In remimeo a Franchise observes closely, colour flash, copyright, and exact duplication as alteration is a high crime. 4. GROUPCHAINS DCGs may not form chains. The rule applies to any Scn group. The formation of Franchise Chains is already covered in policy. 5. TITHES A DCG does not pay 10% to WW. It may, however, pay a tithe IF IT SO DESIRES. In this case the DCG is granted the right to remimeo like Franchises and may receive new P/Ls and HCO Bs from WW. Any materials a DCG paying I O%s remimeos are for its OWN USE SOLELY and not for sale. Lt. Cmdr. Diana Hubbard CS-6 LRH:DH:kjm.ei.rd for Copyright (c) 1970 L. RON HUBBARD by L. Ron Hubbard Founder ALL RIGHTS RESERVED [Amended by HCO P/Ls 10 May 1971 issue 11, Mission, Basic Definition of, (see page 299) and 20 September 1971 issue 11, same title, page 299, which revised 10 May '71.] 392 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 13 AUGUST 1970 Issue I Remimeo Div 6 Hats Div 7 & 8 Hats Div 2 Hats Ltr Reg Checksheet PES Hats I/A Hat PR Seties No. 1 PR Cse Checksheet LIABILITIES OF PR PR = Public Relations, a technique of communication of ideas. A casual investigation of the activities and effects of "PR" as practised in the I st 70 years of the 20th Century gives one ample data to regard "PR" with caution. The subject is one which can be said to be dangerous in its incomplete stage of development or in the hands of inexpert or unscrupulous people. Thus we have 3 major liabilities in PR usage: 1. It is an incomplete technology as developed and used up to 1970. (a) The human mind was not a known field. (b) Any early technology of the human mind was perverted by the University of Leipzig studies and animal fixations of a Prof. Wundt in 1879 who declared Man a soulless animal subject only to stimulus- response mechanisms and without determinism. (c) Further perversions entered upon the scene in the 1894 Libido Theory of Sigmund Freud attributing all reactions and behaviour to the sex urge. PR is essentially a matter of reaching minds. Therefore the above four factors have given PR strange elements and bed fellows which have curtailed its development as a subject. Naturally you'd have to know something of the mind to handle PR. Yet if a PR man is operating not only without knowledge of,the mind but with a corrupt idea of it (as in Wundt or Freud) his use of PR technique can spread a fantastic amount of aberration into the society and can result in an aberrated society. PR men operating in the "mass media" (Press, Radio, Television, Magazines and in lobbying parliaments) push strange mental ideas. 2. Inexpert PR men can make a gruesome mess out of the subject and the society. (a) Working with an incompletely developed subject, yet using the powerful communication systems of the society it is not only not unusual for the work of a PR to recoil on his own employers but is usual to bring them into decay. 3. PR lends itself to the use of unscrupulous persons and cliques. (a) The extremists such as the Nazis and Stalinists saw in PR techniques the 393 means of subjugating their own people, perpetrating horrors and bringing their opponents into disrepute. Such extremist groups were enormously assisted by PR techniques. (b) Using PR technique to bring about disrepute of their imagined enemies unscrupulous persons have brought about an atmosphere of war, crime and insanity on the planet. These are of course harsh words. But it is better to know all sides of a subject. PR practitioners of course spread PR about PR. But the use of Black PR far exceeds its other uses in this year of 1970. Yet teachers of PR in the smoky cloister (smoke from marijuana) give us only the Sunday School version. According to them PR is a nicey-nicey way of bringing good works to public notice and that is their favorite definition. In actual fact IO times as much PR work is done in getting rid of someone or something imagined to be dangerous to the PR's employer. Bribing newspapermen and "free lance writers" to write horrible lies about a competitor, bribing or lying to Congressmen or ministers or members of Parliament to get a law passed to enable a fast buck to be made and countering the ploys of the other firm's PR men are the common duties of a working Public Relations employee. This scene doesn't seem to be quite the same as PR as represented in the ivory skulls of its professors. It's a PR world. When you read the papers, books and watch the TV of the 20th Century it's not a very nice world. Well, that's PR at work. The far right PRs against the far left. And in between more moderate groups PR both. Every government department in England has a PR office. The beginning of the decline of the British Empire and the first British government "information office" are of similar date. The unsavory history of PR, its use to perpetuate questionable interests and cause needless and murderous quarrels must be confronted as part of the study of PR. It is not for no reason that PR men are often of pitiful morals and degenerate character. The countless trillions of volts of radio and TV, the rivers of newsprint and pages tearing through presses, pour fantastic lies into the overwhelmed population of Earth. The prevailing tone of dismay and contempt across the world is stimulated and kept alive by PRs. So disabuse yourself of any idea of a pleasant scene in the field of PR. Even if you are engaged in the promotion of the most worthwhile objects pushed by the most altruistic leader, PR work is done cheek by jowl with some pretty questionable characters whose objects are far from worthwhile and whose masters are about as altruistic as a rattlesnake. Thus PR easily becomes a cynical activity. The PR deeds of the bad hats throw the field into disrepute and throw the whole world into a whirlpool of hate and decay. So in entering or studying this field do not walk into it like a wide-eyed virgin 394 making an incautious visit to a military brothel. There is no reason to be disillusioned if one does not start out with illusions. PR is a partially developed technique of creating states of mind in different types of audiences or publics. PR can be used or abused. Thus before proceeding any further with the subject it was necessary to restudy the subject and find out what was wrong with it, add it to the subject and thus make it less dangerous to use. The liabilities of PR, as taught and used before 1970 were: A. It inevitably recoiled in greater or lesser degree to the harm of its user. B. It had long repute as a carelessly or badly used subject, full of failures. C. It is normally used into the teeth of competitive PR. Unless these objections could be nullified or new discoveries and developments could be accomplished, the basic techniques of PR were about as safe as a cocked Spanish pistol-ready to blow up its user long before it hit anyone else. This is what has been done with PR in our hands: I . Its more dangerous points have been located. 2. A full study of its texts is required. 3. It is designed now for use that is beneficial as well as offensive and defensive. Thus the Standard texts of PR have to be studied and studied well. And they must be studied WITH THE ADDITIONAL DEVELOPMENTS KNOWN AND GIVEN HIGH IMPORTANCE. Only then is it safe to use PR techniques. Otherwise PR activities are almost -a complete liability and will lead to trouble. In this series we will bring PR up to date from the liabilities which exist in its purely PR college textbook practice. L. RON HUBBARD Founder LRH:sb.rd Copyright (E) 1970 by L. Ron Hubbard ALL RIGHTS RESERVED 395 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 13 AUGUST 1970 Issue 11 Remimeo Div 6 Hats Div 7 & 8 Hats Div 2 Hats Ltr Reg Checksheet PES Hats I/A Hat PR SMes No. 2 PR Cse Checksheet THE MISSING INGREDIENT The primary corrective discovery about PR has to do with the ARC Triangle of Scientology. This triangle is Affinity-Reality-Communication. If one corner (say A) is raised, the other two will rise. If one corner is lowered, the other two are as well. Thus with high Affinity, one also has a high Reality and a high Communication, With a low Affinity one has also a low Reality and a low Communication. With a high or low R one has a high or low A and C. And so it goes. The whole triangle rises and lowers as one piece. One cannot have a low R and a high A and C. PR is supposed to be a Communication technique. It Communicates ideas. Suppose one were to try to communicate an out the bottom R. In such a case the communication would possibly at first reach, but then it would recoil due to its R. This is of course an advance in the mental technology of Scientology. It was not available to early pioneers of PR. So they talked (and still talk) mainly lies. Older PR practitioners preferred lies. They used circus exaggeration or black propaganda. They sought to startle or intrigue and the easiest way to do it was with exclamation point "facts" which were in fact lies. "Mental Health" PRs dreamed up out of whole cloth the "statistics" of the insane. "9 out of every 15 Englishmen will go insane at some period of their lives" is a complete lie. Streams of such false statistics gush from PR lobbyists to get a quick pound from Parliament. The stock in trade of PRs, whether hired by Stalin, Hitler, the I Will Arise Society, the US President or the International Bank, has been black bald-faced lies. The US President has given 2 different figures of the percentage of increase government cost per year in 2 months. His PR man was trying to influence Congress. The "Backfire 8" as the "Car of the Century" and the parachute exhibition record delayed drop" and the Ambassador's Press Conference on "Middle East Aims" are all PR functions-and salted throughout with lies. You pick up a newspaper or listen in the street and you see PR - PR - PR - all lies. A battle cruiser makes a "Good Will visit" to a town it is only equipt to crash and you have more lies. The tremendous power of newspapers, magazines, radio, TV and modem "mass media" communication is guided by the PRs of special interests and they guide with lies. Thus PR is corrupted to "a technique of lying convincingly". 396 It makes a cynical world. It has smashed idealism, patriotism and morality. Why? When an enforced Communication Channel carries only lies then the Affinity caves in and you get hate. For the R is corrupted. PR, dedicated to a false Reality of lies then becomes low A, low C and recoils on the user. So the first lesson we can learn that enables us to use PR safely is to KEEP A HIGH R. The more lies you use in PR the more likely it is that the PR will recoil. Thus the law NEVER USE LIES IN PR. The trouble with PR then was its lack of Reality. A lie of course is a false Reality. The trouble with PR was R! In getting out a press release on a new can opener, that opens cans easily and you want to say "A child could use it" find out if it's a fact. Give one to a child and have him open a can. So it's true. So use the line and say what child. Don't call it the "Can Opener of the Century". It won't communicate. Just because radios, TVs and press pour out does not mean they communicate. Communication implies that somebody is reached. Don't tell a lie to city officials when the truth is just as easy to tell. Why go to all the work of dreaming up a lie? If you do it will weaken you if it is found out that it is a lie. Now you do have a PR problem with the "official public". Any lie will either blunt the C (communication) or end the C off one day with revulsion. Handling truth is a touchy business also. You don't have to tell everything you know-that would jam the comm line too. Tell an acceptable truth. Agreement with one's message is what PR is seeking to achieve. Thus the message must compare to the personal experience of the audience. So PR becomes the technique of Communicating an acceptable truth-and which will attain the desirable result. If there's no chance of obtaining a desirable result and the truth would injure then talk about something else. PR is employed to obtain a result desired by the PR and his group. Or it is employed to cancel out the undesirable PR of others. Thus there is offensive and defensive PR. In defending against hostile PR, once more it is the R that counts. Sun Tzu in his book about warfare gives several types of agent. One of these is the "dead agent" because he tells lies to the enemy and when they find out they will kill him. Hostile (or counter-PR) is usually the usual fabric of lies. If one finds out the lies being told and documents just one as being false, he has made counter-PR recoil. His hearer will never believe him again. He's dead. In the war between psychiatric hostile PR and the truth of Scientology, the "dead 397 agent" caper has a field day. Psychiatric PR has been lying for 20 years. Documented, the fact of these lies are lies is killing off psychiatry. You understand, it's not one PR's word against another's. It's one PR's documents against the other PR's lies! That is correct defensive PR. So you see that using out-R PR can be very dangerous. If one is trying to PR an abuse into decay (a dangerous activity in itself) he obtains the desirable result by documenting TRUTH. But using the "dead agent" caper is quite enough almost always. The use of R not only involves truth, it involves acceptable truth and that involves the fixed opinions of another or others and their experience. All this is contained in the subject of REALITY. What is the R of another or others? This involves SURVEYS. Then you know what truth he or they will accept. Imagination in PR is not limited at all. It takes lots of imagination. But the imagination should be devoted to how the truth is made acceptable to the R of others and how the Comm is delivered. A totally Imaginary statement or story is quite useful so long as it is known to be imaginary and not passed off as truth. In a PR world truth is the almost unknown commodity. This world is full of the noise" of many lies, many babbles, many old fixations and hates. But truth has Comm value. All the lies will dead end someday. A (Affinity) supports the R and C. Therefore PR which seeks to incite hate will not have the C value of a message that carries actual affinity. But affinity can also be falsified and in the PR world too often is. A person who is sane has a high ARC value. So the PR who is sane has a high potential. And those who have corrupted their A - R - and C into a hole wind up on the bottle or beating their dogs or cynical beyond belief. Serving mad masters, a PR hasn't much chance. So there is a technique known as public relations. And it has the high liability of abuse through lies and the degrade of its practitioner. But if one strictly attends to the values of truth and affinity, he will be able to communicate and can stand up to the strain. Knowing this, PR becomes a far more useful and mature subject. L. RON HUBBARD Founder LRH:sb.rd Copyright (D 1970 by L. Ron Hubbard ALL RIGHTS RESERVED 398 HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 13 AUGUST 1970 Issue III Remimeo Div 6 Hats Div 7 & 8 Hats Div 2 Hats Ltr Reg Checksheet PES Hats I/A Hat PR Seties No. 3 PR Cse Checksheet WRONG PUBLICS What is a "Public"? One hears "the Public", a star says "my public". You look in the dictionary and you find "public" means an organized or general body of people. There is a specialized definition of the word "PUBLIC" which is not in the dictionary but which is used in the field of public relations. "PUBLIC" is a professional term to PR people. It doesn't mean the mob or the masses. It means "a TYPE OF AUDIENCE". The broad population to PR professionals is divided up into separate publics. Possibly the early birds in PR should have begun to use "Audiences" back in 191 1. But they didn't. They used the word "Publics" to mean different types of audiences for their communications. So you won't find this in the dictionaries as a PR professional term. But you sure better wrap your wits and tongue around this term for USE. Otherwise you'll make more PRerrors than can easily be computered. WRONG PUBLIC sums up about 99% of the errors in PR activities and adds up to the majority reason for PR failures. So what's a "public"? In PRese (PR slang) use "public" along with another word always. There is no single word form for "public" in PR. A PR never says THE public. There is the "Community Public", meaning people in the town not personally grouped into any other special public. There is the "Employee Public" meaning the people who work for the firm. There's the "Shareholder Public" meaning the birds who own shares in the PR's company. There's the "teenage public" meaning the under 20 -people. There's the "doctor public" meaning the MD audience the PR is trying to reach. There are hundreds of different types of publics. An interest in common or a professional or caste characteristic in common-some similarity amongst a special group, determines the type of public or audience. The PR needs this grouping as he can expect each different type of public to have different interests. Therefore his promotion to them must be designed especially for each type of public. In the PR world there aren't kids-there is a "child public". There aren't teenagers-there's a "teenage public". There aren't elderly people, there's an "elderly public". 399